Lenovo Edge 2 User Guide
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17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.\ • If an...
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18 Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. If the original FRU parts are non-compliant, replacement parts can also...
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19 General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important\ notes: Important notes: • Only certified trained personnel can service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs. • Carefully remove screws for reuse when replacing FRUs. • Be extremely careful during such...
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20 What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8. Customer’s name and address Note for warranty: During the...
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21 General checkout Power system checkout To verify a symptom, follow the steps below: 1. Turn off the computer. 2. Connect the AC adapter. 3. Make sure that power is supplied when you turn on the computer. 4. Turn off the computer. 5. Disconnect the AC adapter. 6. Make sure that the battery pack supplies power when you turn on the computer. If you suspect a power problem, see the appropriate power supply checkou\ t: • “Checking the AC adapter” on page 21 • “Checking operational charging” on...
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22 Perform operational charging. If the battery status indicator or icon is\ not lit, remove the battery pack and let it return to room temperature. Reinstall\ the battery pack. If the charge indicator or icon is still off, replace the battery pack. If the charge indicator is still not lit, replace the system board. Lenovo Edge 2 15 Hardware Maintenance Manual
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23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page \ 23 • “Passwords” on page 24 • “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore of factory default The Lenovo Edge 2 15 computer comes with pre-installed OneKey Recovery System.In order to save application files and the initial backed up files of the system, the hard...
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24 Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered. Power-on password A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating...
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25 Related service information Power management Note: Power management modes are not supported for an APM operating system. To reduce power consumption, the computer has two power management modes: screen blank and sleep (standby). Screen blank state If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off. You can also turn off the LCD backlight by pressing . To end screen blank state and resume normal operation, press . Putting the computer to...
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26 Shutting down the computer f you are not going to use your computer for a long time, shut it down.To shut down the computer, do one of the following: • Move the cursor to the lower-left corner, and then select the Start button. Select Power → Shut down . • Right-click the Start button in the lower-left corner and select Shut do\ wn or sign out → Shut down. Lenovo Edge 2 15 Hardware Maintenance Manual
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