Lenovo D156 Users Guide
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3 -4 D156 Wide Flat Panel Monitor User’s Guide Manual image setup If automatic image setup does not establish the image that you prefer, perform manual image setup. N ote : Have your monitor powered on for about 15 minutes, until the monitor warms up. 1. Press at the bottom of the monitor to open the OSD menu. 2. Use or to select and press to access. 3. Use or to select C Clo ck and PP hase adjustment. •C C lo ck (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep. If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width. •P P hase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizontal disturbances in light picture. 4. When the image no longer looks distorted, save the Clock and Phase adjustments. 5. Press to leave the OSD menu. The power indicator is green, but there is no image. The video signal cable is loose or disconnected from the system or monitor. Be sure the video cable is connected with the system properly. “Connecting and turning on your monitor” on page 1-3 The monitor brightness and contrast are at the lowest setting. Adjust the brightness and contrast setting on the OSD menu. “Adjusting your monitor image” on page 2-3 One or more of the pixels appear discolored This is a characteristic of the LCD technology and is not an LCD defect. If there are more than five pixels missing, contact the Support Center. Appendix A, “Service and Support,” on page A-1 • Fuzzy lines in text or a blurry image. • Horizontal or vertical lines through the image. • Image setup has not been optimized •Your system Display Properties setting have not been optimized. Adjust the resolution settings on your system to match the native resolution for this monitor: 1366 x 768 at 60 Hz. “Adjusting your monitor image” on page 2-3 “Manual image setup” Perform automatic image setup. If automatic image setup does not help, perform manual image setup. “Selecting a supported display mode” on page 2-6 When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. See the Advanced section of your system’s display properties. Table 3-2. Troubleshooting Pro b le m Possib le c a u se Su ggeste d a ctio n Refe re n ce
Chapter 3. 3-5 Manually installing the monitor driver Below are steps for manually installing the monitor driver in Microsoft Windows Vista, Microsoft. Windows XP. Installing the monitor driver in Windows Vista To install the device driver in Microsoft® Windows Vista, do the following: Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature in Windows Vista. 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows Vista operating system. 4. Open the Display Propertieswindow by clicking Start, Control Panel and then double-clicking the Hardware and Soundicon. 5. Click the Personalization icon. 6. Click the Display Settings icon. 7. Click the Advanced Settings button. 8. Click the Monitortab. 9. Click the Properties button. 11. Open the " Update Driver Software-Generic PnP Monitor " window by clicking on Update Driver and then click the "Browse my computer for driver software " button. 12. Select “ Let me pick from a list of device drivers on my computer ”. 16. Close all open windows and remove the CD. 17. Restart the computer. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. 10. Click the Drivertab. Note:On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1 366 x 768 at a refresh rate of 60 Hz, or 64 0 x 480 at a refresh rate of 60 Hz. . . 13. Click the Have Disk button. Click on the Browse button and navigate to the following directory: X:\Monitor Drivers\Windows Vista (where X is the drive letter designator for the CD-ROM drive). 14. Select the " LEN113F.inf" file and click the Open button. Click the OK button. 15. Select LEN D156 Wide and click Next. The files will be copied from the CD to your hard disk drive.
Installing the monitor driver in Windows XP To use the Plug and Play feature in Windows XP, files should be loaded from the Reference and Driver CD. Note : This section must be completed before continuing with the Windows XP automatic image setup. 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow the system to boot into Windows XP. 4. Open the D D is p la y P ro p ertie s window by clicking SS ta rtJS ett in gsJC on tr o l P an el , and then double-clicking the DD is p la y icon. 5. Click the S S ettin gs tab. 6. Click the A A dvan ce d button. 7. Click the M M on it o r tab. 8. Click the P P ro p ertie s button. 9. Click the D D riv ers tab. 10. Open the H H ard w are U pd ate W iz ard window by clicking on UU pd ate D riv er, and then click N N ex t. 11 . S e l e c t I I n sta ll f r o m a l i s t o r S p ecif ic l o ca tio n (A dvan ce d ), and then click NN ex t. 16. Close all open windows and remove the CD. 17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note : On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1366 x 768 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz. 3 -6 D156 Wide Flat Panel Monitor User’s Guide 12. Select “Don't search. I will choose the driver to install” option, and then clickNext . 13. Click the Have Disk button. Click on the Browse button and navigate to the following directory: X:\Monitor Drivers\Windows XP (where X is the drive letter designator for the CD-ROM drive). 14. Select the " LEN113F.inf" file and click the Open button. Click on the OK button. 15. Select LEN D156 Wide and click Next. The files will be copied from the CD to your hard disk drive. Getting further help If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Customer Support Center, please see Appendix A, “Service and Support,” on page A-1.
Service information Product numbers The product number for your monitor is located on the side of the display bezel as shown below.
Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model D156Wide Table 3-3. List of service parts () RELEASE DESCRIPTION M/TMODELCOLORGEOGRAPHY 45J7678 D156wide FRU monitor 4415, 4423 AB1 Business Black WORLDWIDE 45J7679 D156wide FRU Stand 4415, 4423 AB1 Business Black WORLDWIDE 30R5139 D156wide FRU Signal cable (Analog, 1.8m) 4415, 4423 AB1 Business Black WORLDWIDE
Appendix A. Service and Support The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms. Telephone technical support Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing. Additional support offerings, including step-by-step installation assistance, are available for a nominal fee. To assist the technical support representative, have available as much of the following information as possible: v Option name v Option number v Proof of purchase v Computer manufacturer, model, serial number, and manual v Exact wording of the error message (if any) v Description of the problem v Hardware and software configuration information for your system If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call. Worldwide telephone list Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list . Country or Region Telephone Number Africa Argentina 0800-666-0011 (Spanish) Australia 131-426 (English) A -1 Online technical support O nl i ne technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/think/support. During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a LLENOVOLenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative. Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact you r L en ov oServ ic ep ro v id er © Copyright Lenovo 2008 . ©
Country or Region Telephone Number Austria Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Belgium Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French) Warranty service and support: 02-225-3611 (Dutch, French) Bolivia 0800-0189 (Spanish) Brazil Sao Paulo region: (11) 3889-8986 Toll free outside Sao Paulo region: 0800-7014-815 (Brazilian Portuguese) Canada 1-800-565-3344 (English, French) In Toronto only call: 416-383-3344 Chile 800-224-488 (Spanish) China 800-810-1818 (Mandarin) China (Hong Kong S.A.R.) Home PC: 852-2825-7799 Commercial PC: 852-8205-0333 ThinkPad and WorkPad: 852-2825-6580 (Cantonese, English, Putonghua) Colombia 1-800-912-3021 (Spanish) Costa Rica 284-3911 (Spanish) Croatia 0800-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark Up and running support: 4520-8200 Warranty service and support: 7010-5150 (Danish) Dominican Republic 566-4755 566-5161 ext. 8201 Toll Free within the Dominican Republic: 1-200-1929 (Spanish) Ecuador 1-800-426911 (Spanish) El Salvador 250-5696 (Spanish) Estonia +386-61-1796-699 Finland Up and running support: 09-459-6960 Warranty service and support: +358-800-1-4260 (Finnish) France Up and running support: 0238-557-450 Warranty service and support (hardware): 0810-631-213 Warranty service and support (software): 0810-631-020 (French) Germany Up and running support: 07032-15-49201 Warranty service and support: 01805-25-35-58 (German) Greece +30-210-680-1700 Guatemala 335-8490 (Spanish) Honduras Tegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish) A-2 Flat Panel Monitor User ’s Guide
Country or Region Telephone Number Hungary +36-1-382-5720 India 1600-44-6666 Alternate Toll Free: +91-80-2678-8940 (English) Indonesia 800-140-3555 +62-21-251-2955 (English, Bahasa, Indonesian) Ireland Up and running support: 01-815-9202 Warranty service and support: 01-881-1444 (English) Italy Up and running support: 02-7031-6101 Warranty service and support: +39-800-820094 (Italian) Japan Desktop: Toll free: 0120-887-870 For International: +81-46-266-4724 ThinkPad: Toll free: 0120-887-874 For International: +81-46-266-4724 Both of the above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer. Please ask for ″ English support please, ″ and your call will be transferred to an English speaking operator. PC Software: 0120-558-695 Overseas calls: +81-44-200-8666 (Japanese) Korea 1588-5801 (Korean) Latvia +386-61-1796-699 Lithuania +386-61-1796-699 Luxembourg +352-298-977-5063 (French) Malaysia 1800-88-8558 (English, Bahasa, Melayu) Malta +356-23-4175 Mexico 001-866-434-2080 (Spanish) Middle East +44 (0)1475-555-055 Netherlands +31-20-514-5770 (Dutch) New Zealand 0800-446-149 (English) Nicaragua 255-6658 (Spanish) Norway Up and running support: 6681-1100 Warranty service and support: 8152-1550 (Norwegian) Panama 206-6047 (Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1888-1426 +63-2-995-8420 (English, Philipino) Appendix A. Service and Support A-3
Country or Region Telephone Number Poland +48-22-878-6999 Portugal +351-21-892-7147 (Portuguese) Romania +4-021-224-4015 Russian Federation +7-095-940-2000 (Russian) Singapore 1800-3172-888 (English, Bahasa, Melayu) Slovakia +421-2-4954-1217 Slovenia +386-1-4796-699 Spain 91-714-7983 91-397-6503 (Spanish) Sri Lanka +94-11-2448-442 (English) Sweden Up and running support: 08-477-4420 Warranty service and support: 077-117-1040 (Swedish) Switzerland Up and running support: 058-333-0900 Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 886-2-8723-9799 (Mandarin) Thailand 1-800-299-229 (Thai) Turkey 00800-4463-2041 (Turkish) United Kingdom Up and running support: 01475-555-055 Warranty service and support (hardware): 08705-500-900 Warranty service and support (software): 08457-151-516 (English) United States 1-800-426-7378 (English) Uruguay 000-411-005-6649 (Spanish) Venezuela 0-800-100-2011 (Spanish) Vietnam For northern area and Hanoi: 84-4-8436675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) A-4 Flat Panel Monitor User ’s Guide
© Copyright Lenovo 2008. © B -1 Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currentl y available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the us er ’s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 500 Park Offices Drive, Hwy. 54 Research Triangle Park, NC 27709 U.S.A. Attention: Lenovo Director of Licensing LENOVO GROUP LTD. PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the inf ormation you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment