Lenovo B550 Laptop User Guide

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Appendix A. Getting help and service
If you need help, service, technical assistance, or just want more information about Lenovo 
computers, you will find a wide variety of sources available from Lenovo to assist you. This 
section contains information about where to go for additional information about Lenovo 
computers, what to do if you experience a problem with your computer, and whom to call for 
service should it be necessary.
Microsoft Service Packs are the latest software source for Windows...

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Appendix A. Getting help and service
To determine if your Lenovo hardware product is under warranty and when the warranty 
expires, go to http://consumersupport.lenovo.com
.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be 
sure to retain your proof of purchase to obtain warranty service.
If possible, be near your computer when you make your call in case the technical assistance 
representative needs to help you resolve a computer problem. Please ensure that...

Appendix A. Getting help and service
35
Lenovo warranty service telephone numbers  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Warranty Service Telephone Numbers
A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. 
For the latest warranty service number in a country or region please contact Lenovo, or your 
reseller in your country or region. 

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Appendix B. Use, and care information
Caring for your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Though your computer is designed to function reliably in normal work environments, you need 
to use common sense in handling it. By following these important tips, you will get the most use 
and enjoyment out of your computer.
„Be careful about where and how you...

Appendix B. Use, and care information
37
-  Whenever possible, remove the static-sensitive part from the static-protective packaging
and install the part without setting it down. When this is not possible, place the static-
protective packaging on a smooth, level surface and place the part on it.
-  Do not place the part on the computer cover or other metal surface.
„Be gentle with your computer
 Avoid placing any objects (including paper) between the display and the keyboard or under 
the keyboard.
 Do...

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Appendix B. Use, and care information
„Data safety
 Do not delete unknown files or change the name of files or directories that were not created by 
you; otherwise, your computer software might fail to work.
 Be aware that accessing network resources can leave your computer vulnerable to computer 
viruses, hackers, spyware, and other malicious activities that might damage your computer, 
software, or data.
 It is your responsibility to ensure that you have adequate protection in the form of firewalls,...

Appendix B. Use, and care information
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Accessibility and comfort - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
„Ergonomic information 
Working in the virtual office may mean adapting to frequent changes in your environment. 
Following some simple rules will make things easier and bring you the maximum benefits of 
your computer. Keeping in mind such basics as good lighting...

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Appendix B. Use, and care information
Maintenance  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
An important part of owning your computer is maintenance. With proper care, you can avoid 
common problems. The following sections provide information that can help you to keep your 
computer running smoothly.
„General...

Appendix B. Use, and care information
41 „Cleaning the cover of your computer
Occasionally clean your computer as follows:
1Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive 
powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.
2Absorb the diluted detergent into a sponge.
3Squeeze excess liquid from the sponge.
4Wipe the cover with the sponge, using a circular motion and taking care not to let any 
excess liquid drip.
5Wipe the...

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Appendix C. Lenovo limited warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware products you 
purchased for your own use and not for resale. 
This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty
.
„What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from defects in materials 
and workmanship under normal use during the warranty period. The warranty period for the 
product starts on the original date...