Lenovo B460 Laptop User Guide

							Appendix A. CRU instructions
37
To make sure that the SO-DIMM is installed correctly, do as follows: 
1Turn the computer on. 
2Hold F2 during startup. The BIOS setup utility screen opens. The 
System Memory item shows the total amount of memory installed in 
your computer. 
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Appendix A. CRU instructions
Removing the optical drive  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
To remove the optical drive, do the following:
1Remove the screw shown in the illustration .
2Gently pull the optical drive out  .
The following table provides a list of CRUs (Customer Replaceable Units) for 
your computer, and informs you of where to find replacement instructions.
Setup Poster User Guide
AC adapter O
Power cord for AC adapter O
Battery O O
Bottom access doors O
Hard disk drive O
MemoryO
Optical driveO
a
b
a
b
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Appendix B. Lenovo limited warranty
This Lenovo Limited Warranty applies only to Lenovo branded hardware 
products you purchased for your own use and not for resale. 
This Lenovo Limited Warranty is available in other languages at 
www.lenovo.com/warranty
.
„What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from 
defects in materials and workmanship under normal use during the warranty 
period. The warranty period for the product starts on the original date of 
purchase specified on your sales receipt or invoice unless Lenovo informs you 
otherwise in writing. The warranty period and type of warranty service that 
apply to your product are designated below under the section titled “
Wa r r a n t y  
information
”.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES 
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, 
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR 
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT 
ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO 
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, 
SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW 
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO 
WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR 
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN 
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON 
DURATION MAY NOT APPLY TO YOU.
L505-0010-01 04/2008
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Appendix B. Lenovo limited warranty
„How to obtain warranty service
If the product does not function as warranted during the warranty period, you 
may obtain warranty service by contacting Lenovo or an approved service 
provider. Each of them is referred to as a “Service Provider.” A list of Service 
Providers and their telephone numbers is available at 
www.lenovo.com/support/phone
.
Warranty service may not be available in all locations and may differ from 
location to location. Charges may apply outside a Service Provider ’s normal 
service area. Contact a local Service Provider for location-specific information.
„What your service provider will do to correct problems 
When you contact a Service Provider, you must follow the problem 
determination and resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over 
the telephone, e-mail or through remote assistance. Your Service Provider may 
direct you to download and install designated software updates.
Some problems can be resolved with a replacement part that you can install 
yourself called a “Customer Replaceable Unit” or “CRU.” If so, your Service 
Provider will ship the CRU to you to install.
If your problem cannot be resolved over the telephone or remotely, through 
your application of software updates or the installation of a CRU by you, your 
Service Provider will arrange for service under the type of warranty service 
designated for the product under the section titled “
Warranty information”.
If your Service Provider determines that it is unable to repair your product, 
your Service Provider will replace it with one that is at least functionally 
equivalent. 
If your Service Provider determines that it is unable to either repair or replace 
your product, your sole remedy is to return the product to your place of 
purchase or to Lenovo for a refund of your purchase price. 
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							Appendix B. Lenovo limited warranty
41 „Replacement of a product or part
When the warranty service involves the replacement of a product or part, the 
replaced product or part becomes Lenovo’s property and the replacement 
product or part becomes your property. Only unaltered Lenovo products and 
parts are eligible for replacement. The replacement product or part provided by 
Lenovo may not be new, but it will be in good working order and at least 
functionally equivalent to the original product or part. The replacement 
product or part shall be warranted for the balance of the period remaining on 
the original product.
Before your Service Provider replaces a product or part, you agree to: 
1remove all features, parts, options, alterations, and attachments not under 
warranty service;
2ensure that the product or part is free of any legal obligations or restrictions 
that prevent its replacement; and
3obtain authorization from the owner to have your Service Provider service a 
product or part if you do not own it.
„Your additional responsibilities
Where applicable, before service is provided, you agree to: 
1follow the service request procedures that your Service Provider specifies;
2backup or secure all programs and data contained in the product;
3provide your Service Provider with all system keys or passwords and 
sufficient, free, and safe access to your facilities to perform service; and
4ensure that all information about identified or identifiable individuals 
(“Personal Data”) is deleted from the product or that, with respect to any 
Personal Data that you did not delete, you are in compliance with all 
applicable laws.
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Appendix B. Lenovo limited warranty
„Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process 
information about your warranty service and your contact information, 
including name, phone numbers, address, and e-mail address. Lenovo will use 
this information to perform service under this warranty and to improve our 
business relationship with you. We may contact you to inquire about your 
satisfaction regarding our warranty service or to notify you about any product 
recalls or safety issues. In accomplishing these purposes, we may transfer your 
information to any country where we do business and may provide it to entities 
acting on our behalf. We may also disclose it where required by law.
„What this warranty does not cover
This warranty does not cover the following:
 uninterrupted or error-free operation of a product; 
 loss of, or damage to, your data; 
 any software programs, whether provided with the product or installed 
subsequently;
 failure or damage resulting from misuse, accident, modification, unsuitable 
physical or operating environment, natural disasters, power surges, or 
improper maintenance by you;
 damage caused by a non-authorized service provider;
 failure of, or damage caused by, any third party products, including those 
that Lenovo may provide or integrate into the Lenovo product at your 
request; and
 any technical or other support, such as assistance with “how-to” questions 
and those regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on the 
product or its parts. 
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							Appendix B. Lenovo limited warranty
43 „Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in 
your Service Provider ’s possession; or 2) in transit in those cases where the 
Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data 
including confidential, proprietary, or personal data contained in a product. 
You should remove and/or backup all such information from the product prior 
to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or other 
liability, you may be entitled to recover damages from Lenovo. In each such 
instance, regardless of the basis of your claim against Lenovo (including 
breach, negligence, misrepresentation, or other contract or tort claim), except 
and to the extent that liability cannot be waived or limited by applicable laws, 
Lenovo shall not be liable for more than the amount of actual direct damages 
suffered by you, up to the amount you paid for the product. This limit does not 
apply to damages for bodily injury (including death) and damage to real 
property or tangible personal property for which Lenovo is liable under law. 
This limit also applies to Lenovo’s suppliers, resellers, and your Service 
Provider. It is the maximum amount for which Lenovo, its suppliers, resellers, 
and your Service Provider are collectively responsible.
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, 
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE 
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD 
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE 
TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR 
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS 
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES 
OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR 
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE 
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 
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Appendix B. Lenovo limited warranty
„Dispute resolution
If you acquired the product in Cambodia, Indonesia, Philippines, Vi e t n a m o r  
Sri Lanka
, disputes arising out of or in connection with this warranty shall be 
finally settled by arbitration held in Singapore and this warranty shall be 
governed, construed and enforced in accordance with the laws of Singapore, 
without regard to conflict of laws. If you acquired the product in 
India, 
disputes arising out of or in connection with this warranty shall be finally 
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be 
held in accordance with the Arbitration Rules of Singapore International 
Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall be 
held in accordance with the laws of India then in effect. The arbitration award 
shall be final and binding on the parties without appeal. Any award shall be in 
writing and set forth the findings of fact and the conclusions of law. All 
arbitration proceedings, including all documents presented in such 
proceedings, shall be conducted in the English language, and the English 
language version of this warranty prevails over any other language version in 
such proceedings. 
„Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY 
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR 
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER 
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH 
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, 
INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION 
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE 
WAIVED OR LIMITED BY CONTRACT.
„European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA 
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware 
products purchased in EEA countries may be obtained in any EEA country in 
which the product has been announced and made available by Lenovo. 
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							Appendix B. Lenovo limited warranty
45
Warranty information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
If required, your Service Provider will provide repair or exchange service 
depending on the type of warranty service specified for your product and the 
available service. Scheduling of service will depend upon the time of your call, 
parts availability, and other factors.
Product or 
machine 
typeCountry or region of 
purchaseWa r r a n t y
periodTy p e  o f  
warranty 
service
notebook:
20047, 0875
Ta i w a n ,  K o r e a
parts and labor - 1 year 
battery pack - 1 year
3, 4
India, China (Hong Kong S.A.R.), 
China (Macau S.A.R.)
1, 4
Indonesia, Malaysia, Singapore, 
Thailand, Philippines, Vietnam, 
South Africa, France, Austria, 
Belgium, Croatia, Denmark, 
Egypt, Finland, Germany, Greece, 
Israel, Ireland, Italy, Lithuania, 
Latvia, Cyprus, Slovenia, Estonia, 
Luxembourg, Iceland, 
Netherlands, Norway, Romania, 
Spain, Sweden, Switzerland, the 
United Kingdom, Saudi Arabia, 
UAE, Poland, Hungary, Slovakia, 
Bulgaria, Czech Republic
Australia, New Zealand, Japan1, 3
United States of America, 
Canada, Mexico, Brazil, 
Argentina, Colombia, Peru, 
Venezuela, Bolivia, Uruguay, 
Chile, Paraguay, Ecuadorparts and labor - 
1 year limited 
warranty* 
battery pack - 1 year
1, 4
Russia, Ukraine, the Republic of 
Kazakhstan, Sri Lanka, Belarusparts and labor - 
1 year
battery pack - 1 year4
Tu r k e y
parts and labor - 
2 years 
battery pack - 1 year
1, 4
* Excludes some components. 90-day limited warranty for power adapters, keyboards, 
plastics and hinges. 
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Appendix B. Lenovo limited warranty
„Types of warranty service
1Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for 
installation by you. CRU information and replacement instructions are 
shipped with your product and are available from Lenovo at any time upon 
request. CRUs that are easily installed by you are called Self-service CRUs, 
while Optional-service CRUs may require some technical skill and tools. 
Installation of Self-service CRUs is your responsibility. You may request that 
a Service Provider install Optional-service CRUs under one of the other 
types of warranty service designated for your product. An optional service 
offering may be available for purchase from Lenovo to have Lenovo install 
Self-service CRUs for you. You may find a list of CRUs and their designation 
in the publication that ships with your product or at 
www.lenovo.com/CRUs
. The requirement to return a defective CRU, if any, 
will be specified in the materials shipped with a replacement CRU. When 
return is required: 1) return instructions, a prepaid return shipping label, 
and a container will be included with the replacement CRU; and 2) you may 
be charged for the replacement CRU if your Service Provider does not 
receive the defective CRU within thirty (30) days of your receipt of the 
replacement.
2On-site Service
Under On-Site Service, your Service Provider will either repair or exchange 
the product at your location. You must provide a suitable working area to 
allow disassembly and reassembly of the Lenovo product. For some 
products, certain repairs may require your Service Provider to send the 
product to a designated service center.
3Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or 
exchanged at a designated service center, with shipping arranged by your 
Service Provider. You are responsible for disconnecting the product. A 
shipping container will be provided to you for you to return your product to 
a designated service center. A courier will pick up your product and deliver 
it to the designated service center. Following its repair or exchange, the 
service center will arrange the return delivery of the product to you.
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