Lenovo B450 Laptop User Guide

							Appendix C. Lenovo limited warranty
77 „What this warranty does not cover
This warranty does not cover the following:
 uninterrupted or error-free operation of a product; 
 loss of, or damage to, your data; 
 any software programs, whether provided with the product or installed 
subsequently;
 failure or damage resulting from misuse, accident, modification, 
unsuitable physical or operating environment, natural disasters, power 
surges, or improper maintenance by you;
 damage caused by a non-authorized service provider;
 failure of, or damage caused by, any third party products, including 
those that Lenovo may provide or integrate into the Lenovo product at 
your request; and
 any technical or other support, such as assistance with “how-to” 
questions and those regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on 
the product or its parts.  
						

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Appendix C. Lenovo limited warranty
„Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in 
your Service Provider ’s possession; or 2) in transit in those cases where the 
Service Provider is responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data 
including confidential, proprietary, or personal data contained in a product. 
You should remove and/or backup all such information from the product 
prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or 
other liability, you may be entitled to recover damages from Lenovo. In each 
such instance, regardless of the basis of your claim against Lenovo 
(including breach, negligence, misrepresentation, or other contract or tort 
claim), except and to the extent that liability cannot be waived or limited by 
applicable laws, Lenovo shall not be liable for more than the amount of 
actual direct damages suffered by you, up to the amount you paid for the 
product. This limit does not apply to damages for bodily injury (including 
death) and damage to real property or tangible personal property for which 
Lenovo is liable under law. 
This limit also applies to Lenovo’s suppliers, resellers, and your Service 
Provider. It is the maximum amount for which Lenovo, its suppliers, resellers, 
and your Service Provider are collectively responsible. 
						

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79
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, 
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE 
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD 
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR 
DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT 
OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, 
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. AS 
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR 
EXCLUSION MAY NOT APPLY TO YOU. 
„Dispute resolution
If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam 
or Sri Lanka
, disputes arising out of or in connection with this warranty shall 
be finally settled by arbitration held in Singapore and this warranty shall be 
governed, construed and enforced in accordance with the laws of Singapore, 
without regard to conflict of laws. If you acquired the product in 
India, 
disputes arising out of or in connection with this warranty shall be finally 
settled by arbitration held in Bangalore, India. Arbitration in Singapore shall 
be held in accordance with the Arbitration Rules of Singapore International 
Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall be 
held in accordance with the laws of India then in effect. The arbitration award 
shall be final and binding on the parties without appeal. Any award shall be 
in writing and set forth the findings of fact and the conclusions of law. All  
						

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Appendix C. Lenovo limited warranty
arbitration proceedings, including all documents presented in such 
proceedings, shall be conducted in the English language, and the English 
language version of this warranty prevails over any other language version in 
such proceedings. 
„Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY 
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR 
JURISDICTION TO JURISDICTION. YOU MAY ALSO HAVE OTHER 
RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH 
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY 
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL 
LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT 
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
„European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA 
Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 
01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware 
products purchased in EEA countries may be obtained in any EEA country in 
which the product has been announced and made available by Lenovo.  
						

							Appendix C. Lenovo limited warranty
81 „Lenovo Turkey address
LENOVO TECHNOLOGY B.V.
TURKIYE ISTANBUL SUBESI 
Beybi Giz Plaza, Dereboyu cad., Meydan Sok., 
No:28, Kat:10, Daire 35 Maslak 
Posta Kodu: 34398 
Tel : 3658900-99 
Fax: 2902750 
						

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Appendix C. Lenovo limited warranty
Warranty information  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Product or 
machine 
typeCountry or region of 
purchaseWarranty
periodTy p e  o f  
warranty 
service
Notebook:
20029, 3328
Ta i w a n
parts and labor - 
1 year
battery pack - 
1 year
3, 4India, China (Hong Kong S.A.R.), 
China (Macau S.A.R.)
1, 4
Indonesia, Malaysia, Singapore, 
Thailand, Philippines, Vietnam, 
South Africa, France, Austria, 
Belgium, Croatia, Czech Republic, 
Denmark, Egypt, Finland, 
Germany, Greece, Hungary, Israel, 
Ireland, Italy, Lithuania, Latvia, 
Netherlands, Norway, Romania, 
Spain, Sweden, Switzerland, the 
United Kingdom, Saudi Arabia, 
UAE
Australia, New Zealand, Japan1, 3
United States of America, Canada, 
Mexico, Brazilparts and labor - 
1 year limited 
warranty *
battery pack - 1 year
1, 4
Russia, Ukraine, the republic of 
Kazakhstanparts and labor - 
1 year
battery pack - 1 year4
Poland, Turkeyparts and labor - 
2 years
battery pack - 1 year1, 4
* Excludes some components. 90-day limited warranty for power adapters, keyboards, plastics and 
hinges. 
						

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83
If required, your Service Provider will provide repair or exchange service 
depending on the type of warranty service specified for your product and the 
available service. Scheduling of service will depend upon the time of your 
call, parts availability, and other factors. 
„Types of warranty service
1Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for 
installation by you. CRU information and replacement instructions are 
shipped with your product and are available from Lenovo at any time 
upon request. CRUs that are easily installed by you are called Self-service 
CRUs, while Optional-service CRUs may require some technical skill and 
tools. Installation of Self-service CRUs is your responsibility. You may 
request that a Service Provider install Optional-service CRUs under one of 
the other types of warranty service designated for your product. An 
optional service offering may be available for purchase from Lenovo to 
have Lenovo install Self-service CRUs for you. You may find a list of CRUs 
and their designation in the publication that ships with your product or at 
www.lenovo.com/CRUs
. The requirement to return a defective CRU, if 
any, will be specified in the materials shipped with a replacement CRU. 
When return is required: 1) return instructions, a prepaid return shipping 
label, and a container will be included with the replacement CRU; and 2) 
you may be charged for the replacement CRU if your Service Provider does 
not receive the defective CRU within thirty (30) days of your receipt of the 
replacement. 
						

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Appendix C. Lenovo limited warranty
2On-site Service
Under On-Site Service, your Service Provider will either repair or exchange 
the product at your location. You must provide a suitable working area to 
allow disassembly and reassembly of the Lenovo product. For some 
products, certain repairs may require your Service Provider to send the 
product to a designated service center. 
3Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or 
exchanged at a designated service center, with shipping arranged by your 
Service Provider. You are responsible for disconnecting the product. A 
shipping container will be provided to you for you to return your product 
to a designated service center. A courier will pick up your product and 
deliver it to the designated service center. Following its repair or exchange, 
the service center will arrange the return delivery of the product to you. 
4Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired 
or exchanged at a designated service center, with delivery or shipping 
arranged by you. You are responsible to deliver or mail, as your Service 
Provider specifies, (prepaid by you unless specified otherwise) the product, 
suitably packaged to a designated location. After the product has been 
repaired or exchanged, it will be made available for your collection. Failure 
to collect the product may result in your Service Provider disposing of the  
						

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85
product as it sees fit. For Mail-in Service, the product will be returned to 
you at Lenovo’s expense, unless your Service Provider specifies otherwise. 
5Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product 
to your location. You are responsible for its installation and verification of 
its operation. The replacement product becomes your property in exchange 
for the failed product, which becomes the property of Lenovo. You must 
pack the failed product in the shipping carton used to ship the replacement 
product and return it to Lenovo. Transportation charges, both ways, are 
paid by Lenovo. Failure to use the carton in which the replacement product 
was received may result in your responsibility for damage to the failed 
product during shipment. You may be charged for the replacement product 
if Lenovo does not receive the failed product within thirty (30) days of your 
receipt of the replacement product.  
						

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Appendix D. Customer replaceable units (CRUs)
Customer Replaceable Units (CRUs) are computer parts that can be 
upgraded or replaced by the customer. There are two types of CRUs: 
internal and external. External CRUs are easy to install, whereas internal 
CRUs require some technical skills and in some cases might require tools 
such as a screwdriver. However, both internal and external CRUs are safe 
for removal by the customer.
Customers are responsible for replacing all external CRUs. Internal CRUs 
can be removed and installed by customers or by a Lenovo service 
technician during the warranty period.
Your computer contains the following types of external CRUs:
External CRUs (pluggable): These CRUs unplug from the computer. 
Examples of these types of CRUs include the AC adapter and power 
cord.
External CRUs with latches: These CRUs include a latch to help you 
remove and replace the part. Examples of these types of CRUs include 
the notebook main battery, an optical drive, a hard-disk drive, and an 
extended battery.