LaCie 319 Users Manual
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Possible Solutions • The signal cable should be completely connected to the display card/computer. • The display card should be completely seated in its slot. • Check the Vacation Switch should be in the ON position. • Front Power Switch and computer power switch should be in the ON position. • Check to make sure that a supported mode has been selected on the display card or systembeing used. (Please consult display card or system manual to change graphics mode.) • Check the monitor and your display card with respect to compatibility and recommended settings.• Check the signal cable connector for bent or pushedin pins.• Check the signal input, “INPUT 1” or “INPUT 2”. • Ensure the DVI input mode is set to DIGITAL when the MAC digital output is connected to the DVII (Input1) connector. • Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor. • Check the Vacation Switch on the left side of the monitor. • Please be aware that LCD Technology may experience a phenomenon known as Image Persistence. Image persistence occurs when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors’ image persistence is not perma nent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image. NOTE: As with all personal display devices, LaCIe recommends displaying moving imagesand using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use. • Image is displayed only roughly (pixels are missing) and OSM warning “OUT OF RANGE” is displayed: Either signal clock or resolution is too high. Choose one of the supported modes. • OSM warning “OUT OF RANGE” is displayed on a blank screen: Signal frequency is out of range. Choose one of the supported modes. 4. Troubleshooting page 21 LaCie 319 LCD Monitor User’s Manual The Problem No picture Power Button does not respond Image persistence Message “OUT OF RANGE” is displayed (screen is either blank or shows rough imagesonly) 4. Troubleshooting
4. Troubleshooting page 22 LaCie 319 LCD Monitor User’s Manual The Problem Image is unstable or unfocused LED on monitor is not lit (no green or amber colorcan be seen) Display image is not sized properly No Video No Tilt Possible Solutions • Signal cable should be completely attached to the computer. • Use the OSM Image Adjust controls to focus and adjust display by increasing or decreasingthe fine total. When the display mode is changed, the OSM Image Adjust settings may need to be readjusted. • Check the monitor and your display card with respect to compatibility and recommended signal timings. • If your text is garbled, change the video mode to noninterlace and use 60Hz refresh rate. • Please be aware that LCD Technology may experience a phenomenon known as Image Persistence. Image persistence occurs when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors’ image persistence is not per manent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image. NOTE: As with all personal display devices, LaCIe recommends displaying moving imagesand using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when notin use. • Power Switch should be in the ON position and power cord should be connected. • Use the OSM Image Adjust controls to increase or decrease the Coarse total. • Check to make sure that a supported mode has been selected on the display card or systembeing used. (Please consult display card or system manual to change graphics mode.) • If no video is present on the screen, turn the Power button off and on again. • Make certain the computer is not in a powersaving mode (touch the keyboard or mouse). • Rotate the screen to 90° clockwise until you hear one click. • Refer to the Quick Start section, “Remove monitor stand for mounting” to insure correctinstallation of stand.
5. Contacting Customer Support page 23 LaCie 319 LCD Monitor User’s Manual LaCie Australia Contact Us At: http://www.lacie.com/au/contact/ LaCie Canada Contact Us At: http://www.lacie.com/caen/contact/ (English) LaCie Finland Contact Us At: http://www.lacie.com/fi/contact LaCie Germany Contact Us At: http://www.lacie.com/de/contact/ LaCie Japan Contact Us At: http://www.lacie.co.jp LaCie Norway Contact Us At: http://www.lacie.com/no/contact/ LaCie Sweden Contact Us At: http://www.lacie.com/se/contact/ LaCie United Kingdom & Ireland Contact Us At: http://www.lacie.com/uk/support/request LaCie Grand Export Contact Us At: http://www.lacie.com/intl/contact/ LaCie Belgium Contact Us At: http://www.lacie.com/be/contact/ LaCie Denmark Contact Us At: http://www.lacie.com/dk/contact/ LaCie France Contact Us At: http://www.lacie.com/fr/contact/ LaCie Italy Contact Us At: http://www.lacie.com/it/contact/ LaCie Netherlands Contact Us At: http://www.lacie.com/nl/contact/ LaCie Spain Contact Us At: http://www.lacie.com/es/support/request LaCie Switzerland Contact Us At: http://www.lacie.com/chfr/contact LaCie USA Contact Us At: http://www.lacie.com/contact/ LaCie Technical Support
6. Warranty page 24 LaCie 319 LCD Monitor User’s Manual 6. Warranty LaCie warrants your LaCie 319 LCD Monitor against any defect in material and workmanship, under normal use. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective LaCie 319 LCD Monitor. This warranty is void if: • The LaCie 319 LCD Monitor was operated/stored in abnormal use or maintenance conditions; • The LaCie 319 LCD Monitor is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie; • The LaCie 319 LCD Monitor was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident; • The LaCie 319 LCD Monitor was installed improperly; • The serial number of the LaCie 319 LCD Monitor is defaced or missing; • The broken part is a replacement part such as a pickup tray, etc. • The tamper seal on the LaCie 319 LCD Monitor is broken. LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the monitor. To obtain warranty service, call LaCie Technical Support. You will be asked to provide your LaCie product’s serial number, and you may be asked to furnish proof of purchase to confirm that the monitor is still under warranty. All monitor returned to LaCie must be securely packaged in their original box and shipped with postage prepaid. Important Info:Register online for free technical support: www.lacie.com/register i i