Kodak Z915 Users Guide

							Transferring, printing, and sharing pictures
www.kodak.com/go/support
 45
Assigning a tag to the pictures/videos you take next
Use the Set Tag feature to assign a tag name to the next pictures/videos you take. 
First, create a new tag name. (See “Add a new email address or name” on page 43.)
1Press the Menu   button.
2Highlight the Setup  tab.
3Highlight Set Tag, then press OK.
4Highlight a tag name, then press OK. 
5Press the Menu   button to exit the menu.
The selected tag is displayed on the LCD. The tag is applied to new pictures/videos. 
When you transfer the tagged pictures/videos to your computer, EASYSHARE Software 
opens and categorizes your pictures/videos with the appropriate tag.
IMPORTANT: 
Your camera offers a built-in Help system. See page 13.
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6Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z915support and select 
Interactive Troubleshooting & Repairs.
Camera problems
IfTry one or more of the following
Camera does not 
turn on.■Install new batteries (page 1). 
■Charge rechargeable batteries.
Camera does not 
turn off.■Remove the battery, then reinsert or replace it. If the camera still does 
not function, visit www.kodak.com/go/z915support and select 
Interactive Troubleshooting & Repairs.
Pictures remaining 
number does not 
decrease after 
taking a picture.■The camera is operating normally. Continue taking pictures.
Stored pictures are 
corrupted.■Retake pictures. Do not remove card while the camera is on. Keep 
rechargeable batteries charged. 
■Transfer the pictures to the computer (page 39), then format the card 
or internal memory (see page 37).
CAUTION: Formatting a card deletes all pictures and videos, 
including protected files.
In Review mode, 
you do not see a 
picture (or the 
expected picture) 
on the LCD screen.■Check the image storage location setting (page 35).
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							Troubleshooting
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In Review mode, a 
blue or black 
screen is displayed 
instead of a 
picture.■Transfer the picture to the computer (page 39), then format the card or 
internal memory (see page 37).
CAUTION: Formatting a card deletes all pictures and videos, 
including protected files.
Shutter button 
does not work.■Turn on the camera (page 2).
■Transfer pictures to the computer (page 39), delete pictures from the 
camera (page 19), switch image storage locations (page 35), or insert 
a card with available memory (page 3).
Slide show does 
not run on external 
video device.■Adjust the camera Video Out setting (NTSC or PAL, see page 37).
■See the external device’s user’s guide.
Picture is too light.■Move so there is at least 2 ft (0.6 m) between the camera and the 
subject.
■Decrease Exposure Compensation (page 16).
Picture is not clear.■Clean the lens (page 58).
■Make sure your camera is not in Close-up mode.
■Move so there is at least 2 ft (0.6 m) between the camera and the 
subject.
■Press the shutter button halfway to focus and set exposure. When the 
framing marks turn green, press the Shutter button completely down.
■Place the camera on a flat, steady surface or use a tripod.
Picture is too dark.■Turn on the flash (page 9).
■Move so there is no more than 11.8 ft (3.6 m) in wide angle and 
6.9 ft (2.1 m) in telephoto between the camera and the subject.
■Use Fill flash (page 9) or change your position so light is not behind 
the subject.
■Increase Exposure Compensation (page 16).
IfTry one or more of the following
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							48www.kodak.com/go/support Troubleshooting
Camera does not 
recognize 
SD/SDHC Card.■Purchase a certified SD/SDHC Card.
■Format the card (see page 37).
CAUTION: Formatting a card deletes all pictures and videos, 
including protected files.
■Insert a card into the slot (page 3).
Camera freezes up 
when a card is 
inserted or 
removed.■Turn the camera off, then back on. Make sure the camera is turned off 
before inserting or removing a card.
Memory card full.■Insert a new card (page 3), transfer pictures to the computer 
(page 39), or delete pictures (page 19).
Memory card and 
internal memory 
full.■Transfer pictures to the computer (page 39), then format the card or 
internal memory (see page 37).
CAUTION: Formatting a card deletes all pictures and videos, 
including protected files.
The Reset Camera 
feature did not 
take effect.■After using the Reset Camera feature (see page 37), turn the camera 
off and then on again.
Pictures taken on a 
tripod are blurry.■Occasionally, a tripod interferes with the camera’s image stabilizer. In 
the Setup  menu, set Image Stabilizer to Off (see page 36).
Cannot delete 
some pictures.■If a picture is marked as a favorite, a Protect tag is automatically 
applied (and remains even if the favorite mark is removed). A 
protected picture cannot be deleted unless the Protect tag is removed 
(page 20) or the card/internal memory is formatted (see page 37).
Pictures that have 
KODAK PERFECT 
TOUCH 
Technology 
applied (twice) are 
of lower image 
quality.■If PERFECT TOUCH Technology has been applied to a picture on the 
camera, do not apply it again when the picture is on the computer (or 
on a KODAK Picture Kiosk).
NOTE:  PERFECT TOUCH Technology is automatically applied to pictures taken 
in Smart Capture mode.
IfTry one or more of the following
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 49
Camera/computer communications
IfTry one or more of the following
Cannot transfer pictures. 
(The Add New Hardware Wizard 
cannot locate drivers.)■Disconnect the USB cable. Close all open applications. 
Re-install the software (page 38).
The computer does not 
communicate with the camera.■Turn on the camera (page 2).
■Install new batteries (page 1) or charge rechargeable 
batteries.
■Connect cable to camera and computer port 
(page 39).
■Install the software (page 38).
■Disconnect the USB cable. Close all open applications. 
Re-install the software (page 38).
■Disconnect camera from the computer. Close all 
software applications, reconnect camera.
Pictures taken in Smart Capture 
with Orientation Sensor set to “On 
Transfer” are not correctly rotated 
when transferred to the computer.■In the Setup  menu, change the Orientation Sensor 
setting to “On” (page 36). Then, take new pictures 
and transfer them to the computer.
HD videos longer than 20 minutes 
are not transferred to the 
computer.■Use a card reader to drag and drop long videos to the 
computer. Then use the Add Pictures button in 
EASYSHARE Software to import the videos.
■Take shorter videos.
Tags that are assigned to a video 
do not transfer to the computer.■After a picture/video is transferred to the computer, 
assign tags using EASYSHARE Software.
Email tags are not transferred to 
the computer, or email address are 
deleted from the camera.■After a picture/video is transferred to the computer, 
assign email tags using EASYSHARE Software.
Sound tags are not transferred to 
the computer with pictures.■Assign a Sound tag to pictures taken in any mode 
except Smart Capture.
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							50www.kodak.com/go/support Troubleshooting
LCD messages
IfTry one or more of the following
No images to display■Change image storage location setting (see page 35).
Memory card requires 
formatting■Insert a new card (page 3) or format the card (see page 37).
CAUTION: Formatting a card deletes all pictures and 
videos, including protected files.
Memory card cannot be 
read (Please format 
memory card or insert 
another card)
Internal memory 
requires formatting■Format the internal memory (see page 37).
CAUTION: Formatting a card deletes all pictures and 
videos, including protected files.
Internal memory 
cannot be read (Please 
format internal 
memory)
Memory card is locked 
(Insert new memory 
card)■Insert a new card (page 3), move the switch on the card to 
unlock the card, or change the image storage location to internal 
memory (see page 35).
Memory card is 
unusable (Insert new 
memory card)■Insert a new card (page 3) or format the card (see page 37).
CAUTION: Formatting a card deletes all pictures and 
videos, including protected files. 
High camera 
temperature. (Camera 
will be turned off.)■Leave the camera off for ten minutes, then turn it back on. If the 
message reappears, visit www.kodak.com/go/z915support and 
select Interactive Troubleshooting & Repairs.
Unrecognized file 
format■Transfer the picture to the computer (page 39), or delete it 
(page 19).
Camera error #XXXX. 
See user’s guide.■Turn camera off, then back on. If the message reappears, visit 
www.kodak.com/go/z915support and select Interactive 
Troubleshooting & Repairs.
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7Getting help
Helpful links
Camera
Software
Other
Email, write, or phone customer supportwww.kodak.com/go/contact
Get support for your product (FAQs, arrange for 
repairs, troubleshooting information, etc.)www.kodak.com/go/z915support
Purchase camera accessories (lenses, cards, etc.)www.kodak.com/go/z915accessories
Download the latest camera firmware and 
softwarewww.kodak.com/go/z915downloads
See online demonstrations of your camerawww.kodak.com/go/howto
Get information on EASYSHARE Softwarewww.kodak.com/go/easysharesw (or click 
the Help button in EASYSHARE Software)
Get help with the WINDOWS Operating System 
and working with digital pictureswww.kodak.com/go/pcbasics
Get support for other cameras, software, accessorieswww.kodak.com/go/support
Get information on KODAK Inkjet Productswww.kodak.com/go/inkjet 
Register your camerawww.kodak.com/go/register
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							52www.kodak.com/go/support Getting help
NOTE:  If you have questions concerning this product, you may speak with Kodak customer support.
Australia 1800 267 588Netherlands 020 346 9372
Austria 0179 567 357New Zealand 0800 880 120
Belgium 02 713 14 45Norway 23 16 21 33
Brazil 0800 891 42 13Philippines 1 800 1 888 9600
Canada 1 800 465 6325Poland 00800 4411625
China 800 820 6027Portugal 021 415 4125
Czech Republic 00 800 56325000Russia 8 495 929 9166
Denmark 3 848 71 30Singapore 800 6363 036
Finland 0800 1 17056Slovakia 00 800 56325000
France 01 55 1740 77Spain 91 749 76 53
Germany 069 5007 0035Sweden 08 587 704 21
Greece 00800 44140775Switzerland 044 838 53 51
Hong Kong 800 901 514Taiwan 0800 096 868
Hungary 06 80 456 325Thailand 001 800 631 0017
India 91 80 41374555 
(toll free 000800 440 1227)Turkey 00800 448827073
Ireland 01 407 3054United Kingdom 0870 243 0270
Italy 02 696 33452United States 1 800 235 6325
Japan 03 5540 9002International Toll Line +44 131 458 6714
Korea 080 708 5600International Toll Fax +44 131 458 6962
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8Appendix
Camera specifications
For more specifications, visit www.kodak.com/go/z915support.
Image sensor—1/2.3-type (4:3 aspect ratio)
Effective Pixels—3672 x 2748 (10 MP) 
Color display—6.4 cm (2.5-type) color hybrid LCD; 230 K (960 x 240) dots; 25 fps
Lens—10X optical zoom lens, 35–350 mm (35 mm equivalent); f/3.5–f/4.8 
Image stabilizer—Optical
Lens barrier—Automatic built-in
Digital zoom—5.0X continuous
Combined zoom—50X
Shutter speed—
Smart Capture mode: 1/8–1/1250 sec. (speed is automatically set by the camera)
Shutter Priority and Manual modes: 16–1/1000 sec. (speed is selectable)
External storage—Optional SD/SDHC Card  . (The SD logo is a trademark of 
the SD Card Association.)
Internal storage—32 MB (13.5 MB available for image storage. 1 MB equals one 
million bytes.)
ISO speed—Auto, 100, 200, 400, 800, 1600
Exposure metering—TTL-AE; Multi-pattern, Center-weighted, Center-Spot
Exposure compensation—+/-1.0 EV with 1/3 EV steps
Exposure bracketing—3 images with selectable +/- 0.3 EV steps
White balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade
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							54www.kodak.com/go/support Appendix
Focus system—TTL-AF (through-the-lens auto focus); Multi-zone AF, and 
Center-zone AF; Working range: 
0.5 m (1.6 ft)–infinity @ wide
1.2 m (3.9 ft)–infinity @ telephoto
12–60 cm (4.7–23.6 in.) @ wide macro
0.6–1.3 m (2–4.3 ft) @ telephoto macro
Electronic flash—Auto flash; Guide no. 9.5 @ ISO 100; working range in Smart 
Capture mode with red eye reduction off: 5.4 m (17.7 ft) @ wide; 3.9 m (12.8 ft) @ 
telephoto
Flash modes—Auto, Fill, Red-eye Reduction, Off
Capture modes—Smart Capture, Sport, SCN Modes, Program, Aperture Priority, 
Shutter Priority, Manual, Panorama, Video
Drive modes—Single shot, burst, self-timer (10-second, 2-shot, and 2-second)
File format—Still: JPEG/EXIF 2.21; Video: QuickTime, Motion JPEG; Audio: G.711
Color modes—High Color, Natural Color, Low Color, Black & White, Sepia
Sharpness—High, Normal, Low
Video size—VGA (640 x 480 @ 30 fps); QVGA (320 x 240 @ 30 fps)
Video output—NTSC or PAL selectable
Power—KODAK AA Alkaline, Ni-MH, or Lithium Batteries; KODAK 3-Volt AC 
Adapter (Visit www.kodak.com/go/z915accessories.)
Burst mode—Maximum 3 pictures @ 1.5 fps; Auto Exposure, Auto Focus, Auto 
White Balance executed for first shot only
Microphone—Ye s
Speaker—Ye s
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