Kodak Z700 Users Guide

Doing more with your camera
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 45
NOTE:  The camera holds a limited number of favorites. Use Camera Favorites in the EasyShare software to 
customize the size of your camera Favorites   section. Videos tagged as favorites remain in the 
Favorites folder in the EasyShare software. For more information, click the Help button in the Kodak 
EasyShare software.
Optional settings
In Favorites mode, press the Menu button to access optional settings.
NOTE:  Pictures taken at the 3.5 MP...

46www.kodak.com/go/support Doing more with your camera
Preventing favorites from transferring to the camera
1Open the Kodak EasyShare software. Click the My Collection tab.
2Go to the Albums view.
3Click the Camera Favorites Album for your camera.
4Click Remove Album.
The next time you transfer pictures from your camera to the computer, use the Camera 
Favorites Wizard/Assistant to either recreate your Camera Favorites Album or to turn off 
the Camera Favorites feature.
Printing and emailing favorites...

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5Troubleshooting
Camera problems
If...Try one or more of the following
Camera does not 
turn on
■Remove battery and verify that it’s the correct type, then reinsert it.
■Insert a new or charged battery.
■Connect the camera to a Kodak 3-volt AC adapter (sold separately), 
then try again. See page 61 for more battery information. Camera does not 
turn off and the lens 
does not retract
Camera buttons and 
controls do not 
function
Lens does not extend 
when camera turns 
on or...

48www.kodak.com/go/support Troubleshooting
Storage location is 
almost or entirely full ■Transfer pictures to the computer (page 14).
■Delete pictures from the card or insert a new one (page 12).
■Change image storage location to internal memory (page 36).
Battery life is short
■Make sure the correct battery type is loaded (page 1).
■Wipe the contacts with a clean, dry cloth (page 62) before inserting 
a battery in the camera.
■Insert a new or charged battery (page 1).
You cannot take a 
picture
■Turn...

Troubleshooting
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 49
Computer/connectivity problems
If...Try one or more of the following
Computer does not 
communicate with 
the camera
■Insert a charged battery (page 1).
■Turn on the camera.
■Make sure proper USB cable is securely connected on camera and 
computer port (page 16). (If using an EasyShare dock, check all 
cable connections. Make sure the camera is seated on the dock.)
■Make sure the EasyShare software is installed (page 14).
Pictures do not 
transfer to computer...

50www.kodak.com/go/support Troubleshooting
Picture quality problems
If...Try one or more of the following
Picture is too dark 
or underexposed
■Reposition camera for more available light.
■Use Fill flash (page 26) or change your position so light is not behind 
the subject.
■Move so that the distance between you and the subject is within the 
effective flash range (page 9).
■To automatically set exposure and focus, press the Shutter button 
halfway. When the Ready light glows green, press the Shutter...

Troubleshooting
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Camera ready light status
If...Try one or more of the following
Ready light does 
not turn on and the 
camera does not 
work
■Turn on the camera (page 2).
■Recharge the battery or install a new one (page 1).
■Mode dial was on when battery was reloaded. Turn Mode dial off, then 
back on.
Ready light blinks 
green
■Picture is being processed and saved to the camera. Camera is 
operating normally.
■Camera is connected. Camera is operating normally.
Ready light...

52www.kodak.com/go/support Troubleshooting
Direct printing (PictBridge) problems
Status Solution
Cannot locate desired picture.
■Turn the Mode dial to Auto. Make sure the camera is 
not in Favorites mode.
■Use the Direct print menu to change the image storage 
location.
The Direct print menu interface 
turns off.
■Press any button to redisplay the menu.
Cannot print pictures.
■Ensure that there is a connection between camera and 
printer (page 14).
■Ensure the printer and camera have power (page 17)....

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6Getting help
Helpful links
CameraGet support for your product (FAQs, 
troubleshooting information, etc.)www.kodak.com/go/z700support
Purchase camera accessories (camera 
docks, printer docks, lenses, cards, etc.)www.kodak.com/go/z700accessories
Download the latest camera firmware 
and softwarewww.kodak.com/go/z700downloads 
See online demonstrations of your 
camerawww.kodak.com/go/howto
SoftwareGet information on EasyShare softwarewww.kodak.com/go/easysharesw 
(or click the...

54www.kodak.com/go/support Getting help
Telephone customer support
If you have questions concerning the operation of the software or camera, you may 
speak with a customer support representative. Before you call, have the camera or 
dock connected to your computer. Be at your computer, and have the following 
information available:
Visit: http://www.kodak.com/US/en/digital/contacts/DAIInternationalContacts.shtml
■Computer model, Operating system
■Processor type and speed (MHz)
■Amount of memory (MB) &...