Kodak M575 User Manual
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Troubleshooting www.kodak.com/go/support 45 Computer/connectivity problems You cannot take a picture■Turn the camera off, then on again. ■Depress the Shutter button all the way (see page 6). ■Insert a new/charged battery (see page 1). ■Memory is full. Transfer pictures to the computer (see page 39), delete pictures (see page 23), or insert another card. Memory card not recognized or camera freezes with card■Card may be corrupted. Format the card in the camera (see page 38). ■Use another memory card. Only SD or SDHC Cards are supported. Cannot find the desired picture/video■To view pictures on a card or in internal memory, see page 22. StatusSolution Pictures do not transfer to computer■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 39). Then turn on the camera. ■See KODAK Software Help at www.kodak.com/go/camerasw. Slide Show does not run on an external video device■Adjust the camera Video Out setting to NTSC or PAL (see page 37). ■Make sure the external device settings are correct. (See the device’s user guide.) Computer does not communicate with the camera■Turn off the camera, then turn it back on. ■Make sure the battery is charged and installed correctly (see page 1). ■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 39). Then turn on the camera. ■See KODAK Software Help at www.kodak.com/go/camerasw. StatusSolution Downloaded From camera-usermanual.com Kodak Manuals
46www.kodak.com/go/support Troubleshooting Picture quality problems StatusSolution Picture is not clear■To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. ■Clean the lens (see page 51). ■Make sure the camera is not in Macro mode (see page 34). For focus ranges, see “Camera specifications” on page 49. ■Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light). ■Use a larger picture size (see page 33). ■If you’re manually adjusting the ISO speed, realize that a high ISO setting may cause grainy pictures (see page 33). Picture is too dark■Reposition the camera for more available light. ■Use Fill flash (see page 10) or change your position so light is not behind the subject. ■Move so that the distance between you and the subject is within the effective flash range. (See Camera Specifications starting on page 49.) ■To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. ■In Program mode, adjust the Exposure Compensation (see page 33). Picture is too light■Reposition the camera to reduce the amount of available light. ■Turn the flash off (see page 10). ■Move so that the distance between you and the subject is within the effective flash range. (See Camera Specifications starting on page 49.) ■To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. ■In Program mode, adjust the Exposure Compensation (see page 33). Downloaded From camera-usermanual.com Kodak Manuals
Troubleshooting www.kodak.com/go/support 47 Direct printing (PICTBRIDGE enabled printer) problems Status Solution Cannot find the desired picture■Use the Direct printing menu to change the image storage location. The Direct printing menu interface turns off■Press any camera button to redisplay the menu. Cannot print pictures■Make sure there is a connection between the camera and the printer (see page 40). ■Make sure the printer and the camera have power. Camera or printer displays an error message■Follow the prompts to resolve the issue. Downloaded From camera-usermanual.com Kodak Manuals
48www.kodak.com/go/support Troubleshooting Getting help on the Web Camera Software Other Get support for your product (FAQs, troubleshooting information, arrange for repairs, etc.)www.kodak.com/go/m575support See step-by-step solutions and repair informationwww.kodak.com/go/itg Purchase camera accessorieswww.kodak.com/go/m575accessories Download the latest camera firmware and softwarewww.kodak.com/go/m575downloads See online demonstrations of your camerawww.kodak.com/go/howto Register your camerawww.kodak.com/go/register Chat, email, write, or phone Kodak (Chat not available in all languages)www.kodak.com/go/contact Download and get Help with KODAK Softwarewww.kodak.com/go/camerasw Get help with the WINDOWS OS and working with digital pictureswww.kodak.com/go/pcbasics Get support for cameras, software, accessories, morewww.kodak.com/go/support Get information on KODAK All-in-One Printerswww.kodak.com/go/inkjet Downloaded From camera-usermanual.com Kodak Manuals
www.kodak.com/go/support 49 8Appendix Camera specifications CCD—1/2.33-type Effective pixels—14 MP (4314 x 3242) LCD—3.0 in. (7.6 cm) LCD; 230K pixels; 4:3 aspect ratio Image storage—Optional SD/SDHC Card (The SD logo is a trademark of the SD Card Association.) Maximum supported card size: 32 GB Internal storage capacity—32 MB internal memory (27 MB available for image storage. 1 MB equals one million bytes.) Taking lens—5X optical zoom; f/3.5–f/6.19; 35 mm equivalent: 28–140 mm Image stabilizer—Lens shift type Digital zoom—5X continuous Focus system—TTL-AF (through-the-lens auto focus); Multi-Zone, Center-Zone, Face Priority. Working range: 0.5 m (1.6 ft)–infinity @ wide, normal 2.0 m (6.6 ft)–infinity @ telephoto, normal 0.1–0.8 m (0.3–2.6 in.) @ wide, Macro mode 1.0–2.1 m (3.2–6.9 ft) @ telephoto, Macro mode Auto focus control—Continuous and Single AF Fa c e d e t e c t i o n —Ye s Face recognition—Ye s Shutter speed—1/8–1/1400 seconds Long time exposure—0.5–8 seconds ISO speed—Auto 64–640; Manual 64, 100, 200, 400, 800, 1000 Downloaded From camera-usermanual.com Kodak Manuals
50www.kodak.com/go/support Appendix Exposure metering—TTL-AE; Multi-Pattern, Center-Weighted, Center Spot Exposure compensation—+/-2.0 EV with 1/3 EV step White Balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade Electronic Flash—Auto flash; Auto, Fill, Red Eye, Off; Guide No. 7; working range @ ISO 100: 0.3–3.5 m (1–11.5 ft) @ wide; 0.5–2 m (1.6–6.6 ft) @ telephoto Self-timer mode—10-second, 2-second, 2-picture timer Burst mode—Maximum 3 pictures @ 1.5 fps Capture modes—Smart Capture, Program, Scene modes, Video Image file format— Still: EXIF 2.21 (JPEG compression); file organization DCF Video: H.264 AAC LC .mov with mono sound Picture size—14 MP (4:3): 4288 x 3218 pixels 12 MP (3:2): 4288 x 2818 pixels 11 MP (16:9): 4288 x 2416 pixels 6 MP (4:3): 2880 x 2160 pixels 3 MP (4:3): 2048 x 1536 pixels 2 MP (16:9): 1920 x 1080 pixels 1 MP (4:3): 1280 x 960 pixels Color modes—High Color, Natural Color, Low Color, Black & White, Sepia Sharpness modes—Sharp, Normal, Soft Video capture— HDV (1280 x 720 @ 30 fps); maximum 29 minutes VGA (640 x 480 @ 30 fps); maximum 4 GB Communication with computer—USB 2.0 high speed (PIMA 15740 protocol); via KODAK Camera USB Cable, Micro B / 5-Pin Video output—NTSC or PAL Microphone—Ye s Speaker—Ye s Downloaded From camera-usermanual.com Kodak Manuals
Appendix www.kodak.com/go/support 51 PICTBRIDGE support—Ye s Power—KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006; 5V DC-to-USB battery charging Tripod mount—1/4 inch Size—99 x 58 x 18.5 mm (3.9 x 2.3 x 0.7 in.) @ power off Weight—132 g (4.7 oz) without card or battery Operating temperature—0–40 °C (32–104°F) Care and maintenance ■If you suspect water has gotten inside the camera, remove the battery and card. Allow all components to air-dry for at least 24 hours before using the camera. ■Blow gently on the lens or LCD to remove dust and dirt. Wipe gently with a soft, lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions unless designed specifically for camera lenses. Do not allow chemicals, such as suntan lotion, to contact painted surfaces. ■Service agreements may be available in your country. Contact a dealer of KODAK Products for more information. ■For digital camera disposal or recycling information, contact your local authorities. In the US, visit the Electronics Industry Alliance site at www.eiae.org or www.kodak.com/go/m575support. Upgrading your software and firmware We occasionally update KODAK Software and firmware (the software that runs on the camera). Download the latest versions: www.kodak.com/go/m575downloads. Downloaded From camera-usermanual.com Kodak Manuals
52www.kodak.com/go/support Appendix Storage capacities The LCD displays the approximate number of pictures (or minutes/seconds of video) remaining. For average SD Card capacities, visit www.kodak.com/go/SDcapacities. Actual storage capacity varies depending on subject composition, card size, and other factors. You may be able to store more or fewer pictures and videos. Important safety instructions CAUTION: Do not disassemble this product; there are no user-serviceable parts inside. Refer servicing to qualified service personnel. KODAK AC Adapters and Battery Chargers are intended for indoor use only. The use of controls, adjustments, or procedures other than those specified herein may result in exposure to shock and/or electrical or mechanical hazards. If the LCD breaks, do not touch the glass or liquid. Contact Kodak customer support. ■The use of an accessory that is not recommended by Kodak may cause fire, electric shock, or injury. For approved accessories, visit www.kodak/go/accessories. ■Use only a USB-certified computer equipped with a current-limiting motherboard. Contact your computer manufacturer if you have questions. ■If using this product in an airplane, observe all instructions of the airline. ■When removing the battery, allow it to cool; it may be hot. ■Follow all warnings and instructions supplied by the battery manufacturer. ■Use only batteries approved for this product to avoid risk of explosion. ■Keep batteries out of the reach of children. ■Do not allow batteries to touch metal objects, including coins. Otherwise, a battery may short circuit, discharge energy, become hot, or leak. ■Do not disassemble, install backward, or expose batteries to liquid, moisture, fire, or extreme temperature. Downloaded From camera-usermanual.com Kodak Manuals
Appendix www.kodak.com/go/support 53 ■Remove the battery when the product is stored for an extended period of time. In the unlikely event that battery fluid leaks inside the product, contact Kodak customer support. ■In the unlikely event that battery fluid leaks onto your skin, wash immediately with water and contact your local health provider. For additional health-related information, contact your local Kodak customer support. ■Go to www.kodak.com/go/reach for information about the presence of substances included on the candidate list according to article 59(1) of Regulation (EC) No. 1907/2006 (REACH). ■Dispose of batteries according to local and national regulations. Visit www.kodak.com/go/kes. ■Do not charge non-rechargeable batteries. For more information on batteries, visit www.kodak.com/go/batterytypes. Battery replacement, battery life KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006: 220 pictures per charge. Battery life per CIPA testing method. (Approx. number of pictures in Smart Capture mode, using an SD Card.) Actual life may vary based on usage. Extending battery life ■Use a power-saving LCD Brightness setting. (See Using the Setup menu, page 36.) ■Charge the battery whenever necessary. ■Battery performance is reduced at temperatures below 41° F (5° C). When using your camera in cold weather, carry spare batteries and keep them warm. Do not discard cold batteries that do not work; when they return to room temperature, they may be usable. Downloaded From camera-usermanual.com Kodak Manuals
54www.kodak.com/go/support Appendix Limited warranty Kodak warrants its digital cameras and accessories (excluding batteries) to be free from malfunctions and defects in both materials and workmanship for the warranty period specified on your KODAK Product packaging. Retain the original dated sales receipt. Proof of purchase date is required with any request for warranty repair. Limited warranty coverage Warranty service is only available from within the country where the Products were originally purchased. You may be required to ship Products, at your expense, to the authorized service facility for the country where the Products were purchased. Kodak will repair or replace Products if they fail to function properly during the warranty period, subject to any conditions and/or limitations stated herein. Warranty service will include all labor as well as any necessary adjustments and/or replacement parts. If Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the purchase price paid for the Product provided the Product has been returned to Kodak along with proof of the purchase price paid. Repair, replacement, or refund of the purchase price are the sole remedies under the warranty. If replacement parts are used in making repairs, those parts may be remanufactured, or may contain remanufactured materials. If it is necessary to replace the entire Product, it may be replaced with a remanufactured Product. Remanufactured Products, parts and materials are warranted for the remaining warranty term of the original Product, or 90 days after the date of repair or replacement, whichever is longer. Limitations This warranty does not cover circumstances beyond Kodak's control. This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments (such as third party ink or ink tanks), failure to follow Kodak's operation, maintenance or repacking instructions, failure to use items supplied by Kodak (such as adapters and cables), or claims made after the duration of this warranty. Kodak makes no other express or implied warranty for this product. In the event that the exclusion of any implied warranty is ineffective under the law, the duration of the implied warranty will be the length of the express warranty period Downloaded From camera-usermanual.com Kodak Manuals