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Kodak M575 User Manual

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    							Troubleshooting
    www.kodak.com/go/support
     45
    Computer/connectivity problems
    You cannot take a 
    picture■Turn the camera off, then on again.
    ■Depress the Shutter button all the way (see page 6).
    ■Insert a new/charged battery (see page 1).
    ■Memory is full. Transfer pictures to the computer (see page 39), 
    delete pictures (see page 23), or insert another card.
    Memory card not 
    recognized or camera 
    freezes with card■Card may be corrupted. Format the card in the camera (see 
    page 38).
    ■Use another memory card. Only SD or SDHC Cards are supported.
    Cannot find the 
    desired picture/video■To view pictures on a card or in internal memory, see page 22.
    StatusSolution
    Pictures do not 
    transfer to computer■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is 
    connected to the camera and the computer (see page 39). Then 
    turn on the camera.
    ■See KODAK Software Help at www.kodak.com/go/camerasw.
    Slide Show does not 
    run on an external 
    video device■Adjust the camera Video Out setting to NTSC or PAL (see 
    page 37).
    ■Make sure the external device settings are correct. (See the 
    device’s user guide.)
    Computer does not 
    communicate with 
    the camera■Turn off the camera, then turn it back on.
    ■Make sure the battery is charged and installed correctly (see 
    page 1).
    ■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is 
    connected to the camera and the computer (see page 39). Then 
    turn on the camera.
    ■See KODAK Software Help at www.kodak.com/go/camerasw.
    StatusSolution
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    							46www.kodak.com/go/support Troubleshooting
    Picture quality problems
    StatusSolution
    Picture is not clear■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■Clean the lens (see page 51).
    ■Make sure the camera is not in Macro mode (see page 34). For focus 
    ranges, see “Camera specifications” on page 49.
    ■Place the camera on a flat, steady surface or use a tripod (especially 
    in high-zoom settings or in low light).
    ■Use a larger picture size (see page 33).
    ■If you’re manually adjusting the ISO speed, realize that a high ISO 
    setting may cause grainy pictures (see page 33).
    Picture is too dark■Reposition the camera for more available light.
    ■Use Fill flash (see page 10) or change your position so light is not 
    behind the subject.
    ■Move so that the distance between you and the subject is within the 
    effective flash range. (See Camera Specifications starting on 
    page 49.)
    ■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■In Program mode, adjust the Exposure Compensation (see page 33).
    Picture is too light■Reposition the camera to reduce the amount of available light.
    ■Turn the flash off (see page 10).
    ■Move so that the distance between you and the subject is within the 
    effective flash range. (See Camera Specifications starting on 
    page 49.)
    ■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■In Program mode, adjust the Exposure Compensation (see page 33).
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    							Troubleshooting
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     47
    Direct printing (PICTBRIDGE enabled printer) problems
    Status Solution
    Cannot find the 
    desired picture■Use the Direct printing menu to change the image storage location.
    The Direct printing 
    menu interface turns 
    off■Press any camera button to redisplay the menu.
    Cannot print pictures■Make sure there is a connection between the camera and the 
    printer (see page 40).
    ■Make sure the printer and the camera have power.
    Camera or printer 
    displays an error 
    message■Follow the prompts to resolve the issue.
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    							48www.kodak.com/go/support Troubleshooting
    Getting help on the Web
    Camera
    Software
    Other
    Get support for your product (FAQs, troubleshooting 
    information, arrange for repairs, etc.)www.kodak.com/go/m575support
    See step-by-step solutions and repair informationwww.kodak.com/go/itg
    Purchase camera accessorieswww.kodak.com/go/m575accessories
    Download the latest camera firmware and softwarewww.kodak.com/go/m575downloads 
    See online demonstrations of your camerawww.kodak.com/go/howto
    Register your camerawww.kodak.com/go/register
    Chat, email, write, or phone Kodak 
    (Chat not available in all languages)www.kodak.com/go/contact
    Download and get Help with KODAK Softwarewww.kodak.com/go/camerasw
    Get help with the WINDOWS OS and working with 
    digital pictureswww.kodak.com/go/pcbasics
    Get support for cameras, software, accessories, morewww.kodak.com/go/support
    Get information on KODAK All-in-One Printerswww.kodak.com/go/inkjet 
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    							www.kodak.com/go/support 49
    8Appendix
    Camera specifications
    CCD—1/2.33-type
    Effective pixels—14 MP (4314 x 3242) 
    LCD—3.0 in. (7.6 cm) LCD; 230K pixels; 4:3 aspect ratio
    Image storage—Optional SD/SDHC Card   (The SD logo is a trademark of the 
    SD Card Association.) Maximum supported card size: 32 GB
    Internal storage capacity—32 MB internal memory (27 MB available for image 
    storage. 1 MB equals one million bytes.)
    Taking lens—5X optical zoom; f/3.5–f/6.19; 35 mm equivalent: 28–140 mm
    Image stabilizer—Lens shift type
    Digital zoom—5X continuous
    Focus system—TTL-AF (through-the-lens auto focus); Multi-Zone, Center-Zone, 
    Face Priority. Working range:
    0.5 m (1.6 ft)–infinity @ wide, normal
    2.0 m (6.6 ft)–infinity @ telephoto, normal
    0.1–0.8 m (0.3–2.6 in.) @ wide, Macro mode
    1.0–2.1 m (3.2–6.9 ft) @ telephoto, Macro mode
    Auto focus control—Continuous and Single AF
    Fa c e  d e t e c t i o n —Ye s
    Face recognition—Ye s
    Shutter speed—1/8–1/1400 seconds
    Long time exposure—0.5–8 seconds
    ISO speed—Auto 64–640; Manual 64, 100, 200, 400, 800, 1000
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    							50www.kodak.com/go/support Appendix
    Exposure metering—TTL-AE; Multi-Pattern, Center-Weighted, Center Spot
    Exposure compensation—+/-2.0 EV with 1/3 EV step
    White Balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade
    Electronic Flash—Auto flash; Auto, Fill, Red Eye, Off; Guide No. 7; working range 
    @ ISO 100: 0.3–3.5 m (1–11.5 ft) @ wide; 0.5–2 m (1.6–6.6 ft) @ telephoto 
    Self-timer mode—10-second, 2-second, 2-picture timer
    Burst mode—Maximum 3 pictures @ 1.5 fps
    Capture modes—Smart Capture, Program, Scene modes, Video
    Image file format—
    Still: EXIF 2.21 (JPEG compression); file organization DCF
    Video: H.264 AAC LC .mov with mono sound
    Picture size—14 MP (4:3): 4288 x 3218 pixels 
    12 MP (3:2): 4288 x 2818 pixels 
    11 MP (16:9): 4288 x 2416 pixels 
    6 MP (4:3): 2880 x 2160 pixels 
    3 MP (4:3): 2048 x 1536 pixels 
    2 MP (16:9): 1920 x 1080 pixels 
    1 MP (4:3): 1280 x 960 pixels 
    Color modes—High Color, Natural Color, Low Color, Black & White, Sepia
    Sharpness modes—Sharp, Normal, Soft
    Video capture—
    HDV (1280 x 720 @ 30 fps); maximum 29 minutes
    VGA (640 x 480 @ 30 fps); maximum 4 GB
    Communication with computer—USB 2.0 high speed (PIMA 15740 protocol); 
    via KODAK Camera USB Cable, Micro B / 5-Pin
    Video output—NTSC or PAL
    Microphone—Ye s
    Speaker—Ye s
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    							Appendix
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     51
    PICTBRIDGE support—Ye s
    Power—KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006; 5V 
    DC-to-USB battery charging
    Tripod mount—1/4 inch
    Size—99 x 58 x 18.5 mm (3.9 x 2.3 x 0.7 in.) @ power off
    Weight—132 g (4.7 oz) without card or battery
    Operating temperature—0–40
    °C (32–104°F)
    Care and maintenance
    ■If you suspect water has gotten inside the camera, remove the battery and card. 
    Allow all components to air-dry for at least 24 hours before using the camera.
    ■Blow gently on the lens or LCD to remove dust and dirt. Wipe gently with a soft, 
    lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions 
    unless designed specifically for camera lenses. Do not allow chemicals, such as 
    suntan lotion, to contact painted surfaces.
    ■Service agreements may be available in your country. Contact a dealer of KODAK 
    Products for more information.
    ■For digital camera disposal or recycling information, contact your local authorities. 
    In the US, visit the Electronics Industry Alliance site at www.eiae.org or 
    www.kodak.com/go/m575support.
    Upgrading your software and firmware
    We occasionally update KODAK Software and firmware (the software that runs on the 
    camera). Download the latest versions: www.kodak.com/go/m575downloads.
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    							52www.kodak.com/go/support Appendix
    Storage capacities
    The LCD displays the approximate number of pictures (or minutes/seconds of video) 
    remaining. For average SD Card capacities, visit www.kodak.com/go/SDcapacities. 
    Actual storage capacity varies depending on subject composition, card size, and other 
    factors. You may be able to store more or fewer pictures and videos. 
    Important safety instructions
    CAUTION:
    Do not disassemble this product; there are no user-serviceable parts 
    inside. Refer servicing to qualified service personnel. KODAK AC Adapters 
    and Battery Chargers are intended for indoor use only. The use of 
    controls, adjustments, or procedures other than those specified herein 
    may result in exposure to shock and/or electrical or mechanical hazards. If 
    the LCD breaks, do not touch the glass or liquid. Contact Kodak customer 
    support.
    ■The use of an accessory that is not recommended by Kodak may cause fire, electric 
    shock, or injury. For approved accessories, visit www.kodak/go/accessories.
    ■Use only a USB-certified computer equipped with a current-limiting motherboard. 
    Contact your computer manufacturer if you have questions.
    ■If using this product in an airplane, observe all instructions of the airline.
    ■When removing the battery, allow it to cool; it may be hot.
    ■Follow all warnings and instructions supplied by the battery manufacturer.
    ■Use only batteries approved for this product to avoid risk of explosion.
    ■Keep batteries out of the reach of children.
    ■Do not allow batteries to touch metal objects, including coins. Otherwise, a battery 
    may short circuit, discharge energy, become hot, or leak.
    ■Do not disassemble, install backward, or expose batteries to liquid, moisture, fire, 
    or extreme temperature.
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    							Appendix
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     53
    ■Remove the battery when the product is stored for an extended period of time. In 
    the unlikely event that battery fluid leaks inside the product, contact Kodak 
    customer support.
    ■In the unlikely event that battery fluid leaks onto your skin, wash immediately with 
    water and contact your local health provider. For additional health-related 
    information, contact your local Kodak customer support.
    ■Go to www.kodak.com/go/reach for information about the presence of substances 
    included on the candidate list according to article 59(1) of Regulation (EC) No. 
    1907/2006 (REACH). 
    ■Dispose of batteries according to local and national regulations. Visit 
    www.kodak.com/go/kes.
    ■Do not charge non-rechargeable batteries.
    For more information on batteries, visit www.kodak.com/go/batterytypes.
    Battery replacement, battery life
    KODAK Li-Ion Rechargeable Digital Camera Battery KLIC-7006: 220 pictures per 
    charge. Battery life per CIPA testing method. (Approx. number of pictures in Smart 
    Capture mode, using an SD Card.) Actual life may vary based on usage.
    Extending battery life
    ■Use a power-saving LCD Brightness setting. (See Using the Setup menu, page 36.)
    ■Charge the battery whenever necessary.
    ■Battery performance is reduced at temperatures below 41° F (5° C). When using 
    your camera in cold weather, carry spare batteries and keep them warm. Do not 
    discard cold batteries that do not work; when they return to room temperature, 
    they may be usable. 
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    							54www.kodak.com/go/support Appendix
    Limited warranty
    Kodak warrants its digital cameras and accessories (excluding batteries) to be free 
    from malfunctions and defects in both materials and workmanship for the warranty 
    period specified on your KODAK Product packaging. Retain the original dated sales 
    receipt. Proof of purchase date is required with any request for warranty repair. 
    Limited warranty coverage
    Warranty service is only available from within the country where the Products were 
    originally purchased. You may be required to ship Products, at your expense, to the 
    authorized service facility for the country where the Products were purchased. Kodak 
    will repair or replace Products if they fail to function properly during the warranty 
    period, subject to any conditions and/or limitations stated herein. Warranty service 
    will include all labor as well as any necessary adjustments and/or replacement parts. If 
    Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the 
    purchase price paid for the Product provided the Product has been returned to Kodak 
    along with proof of the purchase price paid. Repair, replacement, or refund of the 
    purchase price are the sole remedies under the warranty. If replacement parts are 
    used in making repairs, those parts may be remanufactured, or may contain 
    remanufactured materials. If it is necessary to replace the entire Product, it may be 
    replaced with a remanufactured Product. Remanufactured Products, parts and 
    materials are warranted for the remaining warranty term of the original Product, or 90 
    days after the date of repair or replacement, whichever is longer.
    Limitations
    This warranty does not cover circumstances beyond Kodak's control. This warranty 
    does not apply when failure is due to shipping damage, accident, alteration, 
    modification, unauthorized service, misuse, abuse, use with incompatible accessories 
    or attachments (such as third party ink or ink tanks), failure to follow Kodak's 
    operation, maintenance or repacking instructions, failure to use items supplied by 
    Kodak (such as adapters and cables), or claims made after the duration of this 
    warranty. Kodak makes no other express or implied warranty for this product. In the 
    event that the exclusion of any implied warranty is ineffective under the law, the 
    duration of the implied warranty will be the length of the express warranty period 
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