Kodak EasyShare Photo Printer 300 User Manual
Have a look at the manual Kodak EasyShare Photo Printer 300 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 96 Kodak manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Troubleshooting www.kodak.com/go/support 25 Printing is slowNOTE: When printing a large number of prints, printing may slow down to prevent the print head from overheating. ■Make sure the photo printer is not placed in direct sunlight or is not operating in a high-temperature environment. ■Make sure the cooling vents are not blocked or dirty (page 1). ■Close unnecessary software applications. ■Make sure your computer meets the minimum system requirements (page 10). Upgrade your system if necessary. Unable to remove color cartridge (Paper light may glow steady or blink) IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge (see Paper light under Photo printer status lights, page 26). ■Check to see if the paper tray is empty or if paper is missing perforated tabs. Reload paper if necessary (page 5), then try again. ■Make sure paper is not jammed. Clear the jam if necessary (page 21), then try again. ■Turn the power off then on again, and try again. IMPORTANT: Upon reconnecting the power, the color cartridge may advance to the next picture slot on the ribbon, resulting in a supply mismatch (see below). Paper runs out before the color cartridge (or vice versa)■Supply mismatch can result from several different situations, including: —Scrapping of paper as a result of jams or other errors —Gradual advancement of the color cartridge ribbon as a result of removing ribbon slack or clearing jams —Advancement of the color cartridge ribbon upon reconnecting power to unlock the color cartridge Supply mismatch is likely to occur as you continue to use your photo printer. If you wish to keep your cartridge and paper supply synchronized, discard unused cartridge or paper when one or the other is fully depleted. If...Try the following Downloaded From ManualsPrinter.com Manuals
26www.kodak.com/go/support Troubleshooting Photo printer status lights On/Off button/light Light statusCauseAction/solution IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge (see Paper light). Light is off The power is off. None required. Connect the power and press to turn the power on (page 2). Light glows steadyThe photo printer is on. None required. Light blinks The photo printer is printing. None required. Downloaded From ManualsPrinter.com Manuals
Troubleshooting www.kodak.com/go/support 27 Color cartridge light Light statusCauseAction/solution IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge (see Paper light). Light is off The color cartridge is properly installed and is working normally.None required. Light blinks Slow blink (for several seconds): the color cartridge is nearly depleted.None required. Fast blink: there is a color cartridge jam Clear the jam (page 21), then press . Light glows steadyThe color cartridge is depleted. Install a new color cartridge (page 3), then press . The color cartridge is not installed or is not fully seated.Remove and re-install the color cartridge (page 3), then press . Downloaded From ManualsPrinter.com Manuals
28www.kodak.com/go/support Troubleshooting Still having problems? Visit www.kodak.com/go/support, or see Chapter 7, Getting help, or contact your camera manufacturer. Paper light Light statusCauseAction/solution IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge. Light is off The paper tray is properly installed and has an ample supply of paper.None required. Light blinks There is a paper jam. Clear the jam (page 21), then press . Printing stopped during mid-print; the paper may be damaged or is missing removable tabs (page 22).Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press . Light glows steadyThe paper tray is empty. Load paper (page 5), then press . The paper tray is not installed or is improperly installed.Remove the paper tray, check that paper is properly loaded, and re-install (page 6). Press to resume printing. Paper did not feed; removable tabs may be missing or sheets may be stuck together (page 20).Check the paper supply. Reload with new paper if necessary, then press . The paper feed roller may be dirty. Clean the paper feed roller (page 18). Downloaded From ManualsPrinter.com Manuals
www.kodak.com/go/support 29 7Getting help Helpful links Photo printerGet support for your product (FAQs, troubleshooting information, etc.)www.kodak.com/go/photoprinters Purchase full range of accessorieswww.kodak.com/go/accessories Download latest photo printer software, firmware and driverswww.kodak.com/go/photoprinterdownloads See online tutorialswww.kodak.com/go/howto SoftwareGet information on EasyShare softwarewww.kodak.com/go/easysharesw (or click the Help button in the EasyShare software) Get help with the Windows operating system and working with digital pictureswww.kodak.com/go/pcbasics Other Get support for Kodak docks, cameras, software, accessories, morewww.kodak.com/go/support Get information on Kodak EasyShare printer docks and photo printerswww.kodak.com/go/photoprinters Get information on Kodak inkjet productswww.kodak.com/go/inkjet Optimize your printer for truer, more vibrant colorswww.kodak.com/go/onetouch Register your photo printerwww.kodak.com/go/register Downloaded From ManualsPrinter.com Manuals
30www.kodak.com/go/support Getting help Telephone customer support If you have questions concerning the operation of the software or photo printer, you may speak with a customer support representative. Before you call, have the camera or printer connected to your computer. Be at your computer, and have the following information available: Visit: http://www.kodak.com/US/en/digital/contacts/DAIInternationalContacts.shtml ■Computer model, Operating system ■Processor type and speed (MHz) ■Amount of memory (MB) and free hard disk space ■Photo printer and camera serial numbers ■Version of Kodak EasyShare software ■Exact error message you received Australia 1800 147 701Greece 00800 441 25605Spain 91 749 76 53 Austria 0179 567 357Hong Kong 800 901 514Sweden 08 587 704 21 Belgium 02 713 14 45India 91 22 617 5823Switzerland 01 838 53 51 Brazil 0800 150000Italy 02 696 33452Taiwan 0800 096 868 Canada 1 800 465 6325Japan 03 5540 9002Thailand 001 800 631 0017 China 800 820 6027Korea 00798 631 0024UK 0870 243 0270 Denmark 3 848 71 30Netherlands 020 346 9372US 1 800 235 6325 Indonesia 001 803 631 0010New Zealand 0800 440 786Outside US 585 726 7260 Ireland 01 407 3054Norway 23 16 21 33International Toll Line+44 131 458 6714 Finland 0800 1 17056Philippines / Metro Manila1 800 1 888 9600 / 632 6369600International Toll Fax+44 131 458 6962 France 01 55 1740 77Portugal 021 415 4125 Germany 069 5007 0035Singapore 800 6363 036 Downloaded From ManualsPrinter.com Manuals
www.kodak.com/go/support 31 8Appendix Photo printer specifications For more specifications, visit www.kodak.com/go/photoprinters. Photo printer specifications Printing process Thermal dye transfer Operating environment (for optimum picture quality)Temperature: 50 to 95 °F (10 to 35 °C) Humidity: 10% to 86% RH Power Output: 24 V DC Input: 100 V to 120V AC @ 50/60 Hz, via AC power adapter (US and Canada only) 100 V to 240V AC @ 50/60 Hz, via AC power adapter (all other countries) Print speed Approximately 90 seconds for full 4 x 6 in. (102 x 152 mm) print NOTE: Print speed is dependent on picture size, number of continuous prints, and environmental conditions. Dimensions Without paper tray: 5.39 x 7.44 x 2.91 in. (137 x 189 x 74 mm) With paper tray: 13.23 x 7.44 x 2.91 in. (336 x 189 x 74 mm) Weight Without paper tray: 33.5 oz (950 g) With paper tray: 38.4 oz (1090 g) Print size 4 x 6 in. (102 x 152 mm) Paper size with perforated tabs4 x 7.25 in. (102 x 184 mm) Picture resolution 300 ppi, continuous tone Downloaded From ManualsPrinter.com Manuals
32www.kodak.com/go/support Appendix Important safety instructions Using this product ■Read and follow these instructions before using Kodak products. Always follow basic safety procedures. ■The use of an accessory attachment that is not recommended by Kodak, such as an AC adapter, may cause fire, electric shock, or injury. CAUTION: Do not disassemble this product; there are no user-serviceable parts inside. Refer servicing to qualified service personnel. Do not expose this product to liquid, moisture, or extreme temperatures. Kodak AC adapters and battery chargers are intended for indoor use only. The use of controls, adjustments, or procedures other than those specified herein may result in exposure to shock and/or electrical or mechanical hazards. Upgrading your software and firmware Download the latest versions of the software included on the Kodak EasyShare software CD and the photo printer firmware (the software that runs on the photo printer). Visit www.kodak.com/go/photoprinters. Additional care and maintenance ■Do not allow chemicals, such as suntan lotion, to come into contact with the painted surface of the photo printer. ■If the photo printer has been subjected to inclement weather or you suspect water has gotten inside the photo printer, turn off the photo printer and remove the paper tray and color cartridge. Allow all components to air-dry for at least 24 hours before using the photo printer again. If this does not resolve the problem, contact customer support (see page 30). Downloaded From ManualsPrinter.com Manuals
Appendix www.kodak.com/go/support 33 ■Service agreements may be available in your country. Contact a dealer of Kodak products for more information. ■The photo printer and the AC power adapter contain a small amount of lead in the circuit board. Disposal of this material may be regulated due to environmental considerations. Disposal of the color cartridge is not regulated and should not be subject to state or local landfill, incineration, or recycling requirements. For more disposal or recycling information, contact your local authorities. In the US, visit the Electronics Industry Alliance Web site at www.eiae.org. Warranty Limited Warranty Kodak warrants Kodak digital cameras and accessories (excluding batteries) to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase. Retain the original dated sales receipt. Proof of the date of purchase will be required with any request for warranty repair. Limited warranty coverage This limited warranty will be honored only within the geographical location that Kodak digital cameras and accessories were purchased. Kodak will REPAIR or REPLACE Kodak digital cameras and accessories if they fail to function properly during the warranty period, subject to any conditions and/or limitations stated herein. Such repair service will include all labor as well as any necessary adjustments and/or replacement parts. Such repair or replacement is the sole remedy under this warranty. If replacement parts are used in making repairs, these parts may be remanufactured, or may contain remanufactured materials. If it is necessary to replace the entire product, it may be replaced with a remanufactured product. Downloaded From ManualsPrinter.com Manuals
34www.kodak.com/go/support Appendix Limitations Request for Warranty service will not be accepted without proof of date of purchase, such as a copy of the original dated Kodak digital camera or accessory sales receipt. (Always keep the original for your records.) This warranty does not apply to the battery(s) used in digital cameras or accessories. This warranty does not cover circumstances beyond Kodak’s control, nor problems caused by failure to follow the operating instructions in the Kodak digital cameras and accessories User’s Guides. This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments, failure to follow Kodak’s operation, maintenance or repacking instructions, failure to use items supplied by Kodak (such as adapters and cables), or claims made after the duration of this warranty. Kodak makes no other express or implied warranty for this product. In the event that the exclusion of any implied warranty is ineffective under the law, the duration of the implied warranty will be one year from the purchase date. The option of replacement is Kodak’s only obligation. Kodak will not be responsible for any special, consequential or incidental damages resulting from the sale, purchase, or use of this product, regardless of the cause. Liability for any special, consequential or incidental damages (including but not limited to loss of revenue or profit, downtime costs, loss of the use of the equipment, cost of substitute equipment, facilities or services, or claims of your customers for such damages resulting from the purchase, use or failure of the product), regardless of cause or for breach of any written or implied warranty is expressly disclaimed and excluded herefrom. Downloaded From ManualsPrinter.com Manuals