Kodak Cx7310 Users Guide
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Troubleshooting www.kodak.com/go/support 34 Camera screen messages MessageCauseSolution No images to displayThere are no pictures in the current image storage location.Change image storage location setting ( page 13). Memory card requires formattingCard is corrupted or formatted for another digital camera.Insert a new card (page 7) or format the card (page 16). Caution: Formatting a card deletes all pictures and videos, including protected files. Memory card cannot be read (Please format memory card or insert another card) Remove USB cable in camera Restart computer if needed USB cable is connected to camera while docked.Unplug the USB cable from the camera. Internal memory requires formattingCamera internal memory is corrupted.Format the internal memory ( page 16). Caution: Formatting deletes all pictures and videos, including protected files. (Formatting internal memory also deletes email addresses, album names, and Favorites. To restore them, see the Kodak EasyShare software Help.)Internal memory cannot be read (Please format internal memory) No memory card (Files not copied)There is no card in the camera. Pictures were not copied.Insert a card (page 7). Not enough space to copy files (Files not copied)There is not enough space in the image storage location you are copying to (internal memory or the card).Delete pictures from the image storage location you are copying to ( page 18), or insert a new card (page 7). Memory card is locked (Insert new memory card)Card is write-protected.Insert a new card (page 7) or change the image storage location to internal memory ( page 13). Read-only memory card, change to internal memory to capture Downloaded From camera-usermanual.com Kodak Manuals
Troubleshooting 35www.kodak.com/go/support Memory card is unusable (Insert new memory card)Card is slow, corrupted, or unreadable.Insert a new card (page 7) or format the card (page 16). Caution: Formatting a card deletes all pictures and videos, including protected files. Date and time have been resetThis is the first time you turned on the camera; or the batteries have been removed for an extended period of time; or the batteries are exhausted.Reset the clock (page 5). No address book on camera (Connect with computer to import address book)No Email addresses appear because there is no address book.Create and copy address book from computer. See the Kodak EasyShare software Help. No album names on camera (Connect with computer to import album names)Album names have not been copied to the camera from the computer.Create and copy album names from computer. See the Kodak EasyShare software Help. Can only mark image with 32 album names. Only the first 32 album names will be savedThe maximum number of album names (32) have been associated with an image. NOTE: Albums previously associated with an image persist even though they may not be contained in current album file on camera. Delete one or more album names associated with the image ( page 19). High camera temperature. (Camera will be turned off.)Internal temperature of the camera is too high for the camera to operate. The viewfinder light glows red and the camera turns off.Leave the camera off until it’s cool to the touch, then turn it back on. If the message reappears, contact Customer Support ( page 37). Unrecognized file formatCamera cannot read the picture format.Transfer the picture to the computer ( page 28), or delete it (page 18). MessageCauseSolution Downloaded From camera-usermanual.com Kodak Manuals
Troubleshooting www.kodak.com/go/support 36 Camera ready light status Camera error #XXXX. See user’s guide.An error is detected.Turn the Mode dial off, then back on. If the message reappears, contact Customer Support ( page 37). Status CauseSolution Ready light does not turn on and the camera does not work.Camera is not turned on.Turn on the camera (page 4). Batteries are exhausted or are not charged.Install new batteries (page 2) or charge rechargeable batteries. Mode dial was on when batteries were reloaded.Turn Mode dial off, then back on. Ready light blinks green.Picture is being processed and saved to the camera.Camera is operating normally. Ready light blinks amber.Flash is not charged.Wait. Resume picture taking when the light stops blinking and turns green. Camera is initializing. Ready light blinks red and camera turns off.Batteries are low or exhausted.Install new batteries (page 2) or charge rechargeable batteries. Ready light glows steady red.Camera’s internal memory or card is full.Transfer pictures to the computer ( page 28), delete pictures from the camera (page 18), switch image storage locations (page 13), or insert a card with available memory ( page 7). Camera processing memory is full.Wait. Resume picture taking when the light turns green. Card is read-only.Change the image storage location to internal memory ( page 13), or use a different card. Ready light glows steady green.Camera is on; ready to take a picture or video.Camera is operating normally. MessageCauseSolution Downloaded From camera-usermanual.com Kodak Manuals
37www.kodak.com/go/support 8Getting help Helpful Web links Software help Click the Help button in the Kodak EasyShare software. Also, see the tutorial on the CD for help with connecting your camera to a computer. Telephone customer support If you have questions concerning the operation of the software or camera, you may speak with a customer support representative. Before you call Have the camera, camera dock, or printer dock connected to your computer. Be at your computer, and have the following information available: Help with your camerawww.kodak.com/go/cx7310support Help with Windows operating system and working with digital pictureswww.kodak.com/go/pcbasics Download the latest camera software and firmwarewww.kodak.com/go/cx7310downloads Optimize your printer for truer, more vibrant colorswww.kodak.com/go/onetouch Get support for cameras, software, accessories, morewww.kodak.com/go/support Purchase camera accessorieswww.kodak.com/go/cx7310accessories Register your camerawww.kodak.com/go/register View online tutorialswww.kodak.com/go/howto ■Operating system ■Processor speed (MHz) ■Computer model ■Amount of memory (MB) ■Exact error message you received ■Version of Kodak EasyShare software CD ■Camera serial number Downloaded From camera-usermanual.com Kodak Manuals
Getting help www.kodak.com/go/support 38 For the most up-to-date listings, visit: http://www.kodak.com/US/en/digital/contacts/DAIInternationalContacts.shtml Australia1800 147 701Netherlands020 346 9372 Austria0179 567 357New Zealand0800 440 786 Belgium02 713 14 45Norway/Norge23 16 21 33 Brazil0800 150000Philippines1 800 1 888 9600 Canada1 800 465 6325Portugal021 415 4125 China800 820 6027Singapore800 6363 036 Denmark3 848 71 30Spain91 749 76 53 Ireland01 407 3054Sweden08 587 704 21 Finland0800 1 17056Switzerland01 838 53 51 France01 55 1740 77Taiwan0800 096 868 Germany069 5007 0035Thailand001 800 631 0017 Greece00800 441 25605UK0870 243 0270 Hong Kong800 901 514United States1 800 235 6325 India91 22 617 5823Outside the United States585 726 7260 Italy02 696 33452International Toll Line+44 131 458 6714 Japan03 5540 9002International Toll Fax+44 131 458 6962 Korea00798 631 0024 Downloaded From camera-usermanual.com Kodak Manuals
39www.kodak.com/go/support 9Appendix Camera specifications Kodak EasyShare CX7310 digital camera Color24-bit, millions of colors Color modesColor, black & white, sepia Communication with computerUSB, via: USB cable; compatible EasyShare camera dock or printer dock Dimensions Width Depth Height 4.1 in. (103.5 mm) 1.6 in. (40.2 mm) 2.6 in. (65 mm) Weight5.2 oz (147 g) excluding batteries or card File format StillJPEG/EXIF v2.2 VideoQuickTime (CODEC: motion JPEG) FlashModesAuto, Fill, Red-eye, Off Range2.6 - 7.9 ft (0.8 - 2.4 m) at ISO 140 Charging TimeLess than 7 seconds with charged battery Image Sensor1/2.7 in. interline transfer CCD, 4:3 aspect ratio, 2.6 µm square pixel, RGB Bayer CFA, 3.3 MP including optical black pixels ISO speedAutomatic: 100 - 200 (Still modes;140 with flash); 100 - 800 (Video mode) LensTypeCombination glass/plastic with cover glass lens protection Aperture f/4.5 Focal Length37 mm (35 mm equivalent) Focus DistanceStandard Wide: 2.6 ft (0.8 m) to infinity Liquid Crystal Display, LCD (Camera screen)1.5 in. (37 mm), color, 280 x 220 pixels Preview rate: 20 fps Operating Temperature32 to 104° F (0 to 40° C) Downloaded From camera-usermanual.com Kodak Manuals
Appendix www.kodak.com/go/support 40 Tips, safety, maintenance ■Always follow basic safety precautions. Refer to the “Important Safety Instructions” booklet packed with your camera. ■Do not allow chemicals, such as suntan lotion, to come into contact with the painted surface of the camera. ■If the camera has been subjected to inclement weather or you suspect water has gotten inside the camera, turn off the camera and remove the batteries and card. Allow all components to air-dry for at least 24 hours before using the camera again. If this does not resolve the problem, contact customer support (see page 37). Picture/Video storage16 MB internal; optional MMC or SD Card (The SD logo is a trademark of the SD Card Association.) Pixel resolution (by Quality setting)Best - 3.2 MP, low compression2080 x 1544, 1/8 JPEG compressed Best (3:2) - 2.8 MP, print optimized2080 x 1368, 1/8 JPEG compressed Better - 3.2 MP, high compression2080 x 1544, 1/10 JPEG compressed Good - 0.8 MP1024 x 768, 1/8 JPEG compressed PowerBattery2-AA non-rechargeable starter batteries, 2-AA lithium, 2-AA Ni-MH, CRV3, Ni-MH rechargeable battery pack Self Timer10 seconds Tripod socketYes Video OutNTSC or PAL selectable Video resolution320 x 240 pixels, 15 fps ViewfinderReverse Galilean White balanceAuto Zoom (Still mode only)5X digital Kodak EasyShare CX7310 digital camera Downloaded From camera-usermanual.com Kodak Manuals
Appendix 41www.kodak.com/go/support ■Clean the lens and camera screen: 1 Blow gently on the lens or camera screen to remove dust and dirt. 2 Wipe the lens or camera screen gently with a soft, lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions unless they are designed specifically for camera lenses. Do not wipe the camera lens or camera screen with chemically treated eyeglass lens tissue. It may scratch the lens. ■Wipe the outside of the camera with a clean, dry cloth. Never use harsh or abrasive cleaners or organic solvents on the camera or any of its parts. ■Connect a tripod directly to the camera; do not connect a tripod to the camera dock or printer dock. ■Service agreements are available in some countries. Contact a dealer of Kodak products for more information. ■For digital camera disposal or recycling information, contact your local authorities. In the US, visit the Electronics Industry Alliance Web site at www.eiae.org or visit Kodak at www.kodak.com/go/cx7310support. Image storage capacities Image file sizes can vary. You may be able to store more or fewer pictures and videos. Purchase SD/MMC cards and other accessories at a dealer of Kodak products. Visit www.kodak.com/go/cx7310accessories. Picture storage capacity Approximate number of pictures Best Best (3:2) Better Good 16 MB internal memory17192167 16 MB SD/MMC20232576 32 MB SD/MMC404650152 64 MB SD/MMC8092100304 128 MB SD/MMC160184200608 Downloaded From camera-usermanual.com Kodak Manuals
Appendix www.kodak.com/go/support 42 Video storage capacity Power-saving features Upgrading your software and firmware Download the latest versions of the software included on the Kodak EasyShare software CD and the camera firmware (the software that runs on the camera). Visit www.kodak.com/go/cx7310downloads. Regulatory compliance FCC compliance and advisory This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Minutes/seconds of video 16 MB internal memory46 sec. 16 MB SD/MMC53 sec. 32 MB SD/MMC1 min., 50 sec. 64 MB SD/MMC3 min., 44 sec. 128 MB SD/MMC7 min., 31 sec. If no activity for The cameraTo turn it back on 1 minutescreen turns off.Press the OK button. 8 minutesenters auto power off.Press any button (or insert or remove a card). 3 hoursturns off. Turn Mode dial Off, then back on. Kodak EasyShare CX7310 digital camera Downloaded From camera-usermanual.com Kodak Manuals
Appendix 43www.kodak.com/go/support If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit different from that to which the receiver is connected; 4) consult the dealer or an experienced radio/TV technician for additional suggestions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulation. Canadian DOC statement DOC Class B compliance—This Class B digital apparatus complies with Canadian ICES-003. Observation des normes-Class B—Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Downloaded From camera-usermanual.com Kodak Manuals