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Kodak C143 Users Guide

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    7Troubleshooting
    Getting help from your camera
    Your camera offers a built-in Help system. It describes every setting for every menu 
    choice. If you learn nothing else about your camera, learn how to use on-camera Help. 
    Turning on camera Help 
    Scroll through a Help topic. Press the Menu 
    highlight a menu choice.
    Press the Info
    1
    button.
    2
    button, then  
    						
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    Troubleshooting
    Camera problems
    StatusSolution
    Camera does not 
    turn on■Make sure the batteries are installed correctly (see page 1).
    ■Make sure batteries are new. If batteries are rechargeable, make 
    sure they are fully charged (see charger documentation).
    Camera does not turn 
    off
    Camera buttons and 
    controls do not 
    function
    In Review, a blue or 
    black screen is 
    displayed instead of 
    a picture■Tr a n s f e r  all pictures to the computer (see page 36).
    ■Take another picture.
    Pictures remaining 
    number does not 
    decrease after taking a 
    picture■Continue taking pictures. The camera is operating normally.
    (The camera estimates the number of pictures remaining after each 
    picture is taken, based on picture size and content.)
    Flash does not fire■Check the flash setting, and change as needed (see page 8).
    NOTE:  The flash does not fire in all modes.
    Memory card is almost 
    or entirely full ■Transfer the pictures to the computer (see page 36).
    ■Delete pictures from the card (see page 20) or insert a new card.
    Battery life is short■Make sure the correct battery type is installed (see page 49).
    ■Wipe the contacts with a pencil eraser before inserting batteries 
    in the camera.
    ■Insert new/charged batteries (see page 1).
    Cannot find the 
    desired picture/video■To view pictures on a card or in internal memory, see page 19.  
    						
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    Computer/connectivity problems
    Direct printing (PICTBRIDGE enabled Printer) problems
    You cannot take a 
    picture■Turn the camera off, then on again.
    ■Depress the Shutter button all the way (see page 4).
    ■Insert new/charged batteries in the correct orientation (see 
    page 1).
    ■When inserting a memory card, push it in until it clicks (see 
    page 3).
    ■Memory is full. Transfer pictures to the computer (see page 36), 
    delete pictures (see page 20), or insert another card.
    Memory card not 
    recognized or camera 
    freezes with card■Use a card reader to check the card on a computer. If it’s 
    corrupted, format the card in the camera (see page 35).
    ■Try another SD or SDHC Card.
    StatusSolution
    Slide Show does not 
    run on an external 
    video device■Adjust the camera Video Out setting to NTSC or PAL (see 
    page 34).
    ■Make sure the external device settings are correct. (See the 
    device’s user guide).
    Computer does not 
    communicate with 
    the camera■Turn off the camera, then turn it back on.
    ■Make sure fresh batteries are installed correctly (see page 1).
    ■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is 
    connected to the camera and the computer (see page 36). Then 
    turn on the camera.
    ■See KODAK Software Help at www.kodak.com/go/camerasw.
    Status Solution
    Cannot print to a 
    PICTBRIDGE Printer■In the Setup menu, change the Computer Connection setting to 
    Other Application (see page 34).
    StatusSolution  
    						
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    Picture quality problems
    StatusSolution
    Picture is not clear■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■Clean the lens (see page 47).
    ■Make sure the camera is not in Macro mode (see page 32).
    ■Place the camera on a flat, steady surface or use a tripod (especially 
    in high-zoom settings or in low light).
    ■Use a larger picture size (see page 30).
    ■If you’re manually adjusting the ISO speed, realize that a high ISO 
    setting may cause grainy pictures (see page 31).
    Picture is too dark■Reposition the camera for more available light.
    ■Use Fill flash (see page 8) or change your position so light is not 
    behind the subject.
    ■Move so that the distance between you and the subject is within the 
    effective flash range. (See Specifications starting on page 45.)
    ■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■In Program mode, adjust the Exposure Compensation (see page 31).
    Picture is too light■Reposition the camera to reduce the amount of available light.
    ■Turn the flash off (see page 8).
    ■Move so that the distance between you and the subject is within the 
    effective flash range. (See Specifications starting on page 45.)
    ■To automatically set exposure and focus, press the Shutter button 
    halfway. When the framing marks turn green, press the Shutter 
    button completely down to take the picture.
    ■In Program mode, adjust the Exposure Compensation (see page 31).  
    						
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    Getting help on the Web
    Camera
    Software
    Other
    Get support for your product (FAQs, troubleshooting 
    information, arrange for repairs, etc.)www.kodak.com/go/c143support
    See Step-by-Step Solutions & Repairwww.kodak.com/go/stepbystep
    Purchase camera accessorieswww.kodak.com/go/c143accessories
    Download the latest camera firmware and softwarewww.kodak.com/go/c143downloads 
    See online demonstrations of your camerawww.kodak.com/go/howto
    Register your camerawww.kodak.com/go/register
    Chat, email, write, or phone Kodak 
    (Chat not available in all languages)www.kodak.com/go/contact
    Download and get Help with KODAK Softwarewww.kodak.com/go/camerasw
    Get support for cameras, software, accessories, morewww.kodak.com/go/support
    Get information on KODAK All-in-One Printerswww.kodak.com/go/inkjet   
    						
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    8Appendix
    Specifications
    CCD—1/2.3-type
    Effective pixels—12.2 MP (4026 x 3026) 
    LCD—2.7 in. (6.9 cm) LCD; 230K pixels; 4:3 aspect ratio
    Image storage—Optional SD/SDHC Card   (The SD logo is a trademark of the 
    SD Card Association.) Maximum supported card size: 32 GB
    Internal storage capacity—32 MB internal memory (19 MB available for image 
    storage. 1 MB equals one million bytes.)
    Taking lens—3X optical zoom; f/2.9–f/5.2; 35 mm equivalent: 32–96 mm
    Lens protection—Built-in
    Digital zoom—5X continuous
    Focus system—TTL-AF (through-the-lens auto focus); Multi-Zone, Center-Zone, 
    Face Priority. Working range:
    0.1 m (0.3 ft)–infinity @ wide, normal
    0.35 m (1.1 ft)–infinity @ telephoto, normal
    10–80 cm (3.9–31.5 in.) @ wide, Macro mode
    35–100 cm (13.8–39.4 in.) @ telephoto, Macro mode
    Auto focus control—Continuous and Single AF
    Fa c e  d e t e c t i o n —Ye s
    Face recognition—Ye s
    Shutter speed—8–1/1400 seconds
    Long time exposure—0.5–8 seconds
    ISO speed—Smart Capture mode: Auto 80–400  
    						
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    Program mode: Auto 80-400; manual 80, 100, 200, 400, 800, 1600
    Exposure metering—TTL-AE; Face Priority, Multi-Zone, Center-Zone
    Exposure compensation—+/-2.0 EV with 1/3 EV step
    White Balance—Auto, Daylight, Tungsten, Fluorescent, Open Shade
    Electronic Flash—Auto flash; Auto, Fill, Red Eye, Off; Guide No. 6.4 (m) @ ISO 
    100; working range @ ISO 400: 0.3–4.0 m (1–13.1 ft) @ wide; 0.5–2.0 m (1.6–6.6 
    ft) @ telephoto 
    Self-timer mode—10 Second, 2 Second, 2 Picture Timer
    Burst mode—Maximum 3 pictures @ 1.5 fps
    Capture modes—Smart Capture, Program, Scene modes, Video
    Image file format—
    Still: EXIF 2.21 (JPEG compression); file organization DCF
    Video: .AVI (CODEC Motion JPEG; audio:  -Law)
    Picture size—12 MP (4:3): 4000 x 3000 pixels 
    10 MP (3:2): 4000 x 2664 pixels 
    9 MP (16:9): 4000 x 2248 pixels 
    6 MP (4:3): 2880 x 2160 pixels 
    3 MP (4:3): 2048 x 1536 pixels 
    2 MP (16:9): 1920 x 1080 pixels 
    1 MP (4:3): 1280 x 960 pixels 
    Color modes—V i v i d  C o l o r,  F u l l  C o l o r,  B a s i c  C o l o r,  B l a c k  &  W h i t e ,  S e p i a
    Sharpness modes—High, Normal, Low
    Video capture—4 GB maximum; VGA (640 x 480 @ 30 fps)
    Communication with computer—USB 2.0 full speed (PIMA 15740 protocol); via 
    KODAK Camera USB Cable, Micro B / 5-Pin
    Video output—NTSC or PAL
    Microphone—Ye s  
    						
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    PICTBRIDGE support—Ye s
    Power—KODAK MAX Alkaline Batteries AA; KODAK Ni-MH Rechargeable Digital 
    Camera Batteries AA (Pre-Charged); KODAK Ni-MH Rechargeable Digital Camera 
    Batteries AA; AA lithium batteries
    Tripod mount—1/4 inch
    Size—93.8 x 62 x 30.1 mm (3.7 x 2.4 x 1.2 in.) @ power off
    Weight—172 g (6.1 oz) with card and batteries
    Operating temperature—0–40
    °C (32–104°F)
    Care and maintenance
    ■If you suspect water has gotten inside the camera, remove the batteries and card. 
    Allow all components to air-dry for at least 24 hours before using the camera.
    ■Blow gently on the lens or LCD to remove dust and dirt. Wipe gently with a soft, 
    lint-free cloth or an untreated lens-cleaning tissue. Do not use cleaning solutions 
    unless designed specifically for camera lenses. Do not allow chemicals, such as 
    suntan lotion, to contact painted surfaces.
    ■Service agreements may be available in your country. Contact a dealer of KODAK 
    Products for more information.
    ■For digital camera disposal or recycling information, contact your local authorities. 
    In the US, go to the Electronics Industry Alliance site at www.eiae.org or Kodak at 
    www.kodak.com/go/c143support.
    Upgrading your software and firmware
    Occasionally check for the latest versions of the KODAK Software and camera 
    firmware (the software that runs on the camera). Go to 
    www.kodak.com/go/c143downloads.  
    						
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    Storage capacities
    The LCD displays the approximate number of pictures (or minutes/seconds of video) 
    remaining. Actual storage capacity varies depending on subject composition, card 
    size, and other factors. You may be able to store more or fewer pictures and videos. 
    Important safety instructions
    CAUTION:
    Do not disassemble this product; there are no user-serviceable 
    parts inside. Refer servicing to qualified service personnel. 
    KODAK AC Adapters and Battery Chargers are intended for indoor 
    use only. The use of controls, adjustments, or procedures other 
    than those specified herein may result in exposure to shock 
    and/or electrical or mechanical hazards. If the LCD breaks, do not 
    touch the glass or liquid. Contact Kodak customer support.
    ■The use of an accessory that is not recommended by Kodak may cause fire, electric 
    shock, or injury. For approved accessories, go to www.kodak/go/accessories.
    ■Use only a USB-certified computer equipped with a current-limiting motherboard. 
    Contact your computer manufacturer if you have questions.
    ■If using this product in an airplane, observe all instructions of the airline.
    ■When removing the batteries, allow them to cool; they may be hot.
    ■Follow all warnings and instructions supplied by the battery manufacturer.
    ■Use only batteries approved for this product to avoid risk of explosion.
    ■Keep batteries out of the reach of children.
    ■Do not allow batteries to touch metal objects, including coins. Otherwise, a battery 
    may short circuit, discharge energy, become hot, or leak.
    ■Do not disassemble, install backward, or expose batteries to liquid, moisture, fire, 
    or extreme temperature.  
    						
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    ■Remove the batteries when the product is stored for an extended period of time. In 
    the unlikely event that battery fluid leaks inside the product, contact Kodak 
    customer support.
    ■In the unlikely event that battery fluid leaks onto your skin, wash immediately with 
    water and contact your local health provider. For additional health-related 
    information, contact your local Kodak customer support.
    ■Go to www.kodak.com/go/reach for information about the presence of substances 
    included on the candidate list according to article 59(1) of Regulation (EC) No. 
    1907/2006 (REACH). 
    ■Dispose of batteries according to local and national regulations. Go to 
    www.kodak.com/go/kes.
    ■Do not charge non-rechargeable batteries.
    For more information on batteries, go to www.kodak.com/go/batterychart.
    Battery replacement, battery life
    KODAK MAX Alkaline Batteries AA: 180 pictures per charge. Battery life per CIPA 
    testing method. (Approx. number of pictures in Smart Capture mode, using an SD 
    Card.) Actual life may vary based on usage. For other compatible batteries, see the 
    Power section in Specifications, page 45.
    Extending battery life
    ■Use power-saving features (see LCD Brightness, page 33).
    ■Charge Ni-MH batteries when they are nearly depleted.
    ■Dirt on the battery contacts can affect battery life. Wipe the contacts with a pencil 
    eraser before loading batteries in the camera.
    ■Battery performance is reduced at temperatures below 41° F (5° C). When using 
    your camera in cold weather, carry spare batteries and keep them warm. Do not 
    discard cold batteries that do not work; when they return to room temperature, 
    they may be usable.   
    						
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