Knoll Systems Hd110 Projector Specifications

							 
31
MAINTENANCE & TROUBLESHOOTING 
This section describes how to: 
• clean the lens 
• replace the projection lamp  
• clean the projection lamp filter screens 
• replace the batteries in the remote 
• troubleshoot the projector 
Cleaning the Lens 
Follow these steps to clean the projection lens: 
1. Apply a non-abrasive camera lens cleaner to a soft, dry cloth. 
Avoid using an excessive amount of cleaner, and don’t apply the cleaner directly to the lens. 
Abrasive cleaners, solvents or other harsh chemicals might scratch the lens. 
2. Lightly wipe the cleaning cloth over the lens in a circular motion. 
3. If you don’t intend to use the projector immediately, replace the lens cap. 
Replacing the Projection Lamp 
 
WARNING: To avoid burns, allow the projector to cool for at least 30 minutes before you open the 
lamp module door. Never extract the lamp module while the projector is operating. 
The lamp hour counter in the Status menu counts the number of hours the lamp has been in use. 
After 1,980 hours of use, the message “Change Lamp” temporarily appears on the screen when 
the projector is turned on. Change the lamp within the next 20 hours. After 2,000 hours, the lamp 
will not light. You can order new lamp modules from your Knöll dealer. 
Follow these steps to replace the projection lamp: 
1. Turn off the projector and unplug the power cord.  
2. Wait 30 minutes to allow the projector to cool thoroughly. 
3. Invert the projector on a soft flat surface, and then push the ridge on the lamp door toward the 
back (Figure 39). The arrow on the lamp door should point to the unlock icon on the bottom of 
the projector. Lift the door up. 
 
 
          Figure 39. Removing the lamp door   
 
 
 
 
  
						

							 
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WARNING: Be extremely careful when removing the lamp module. In the unlikely event that the bulb 
ruptures, small glass fragments may be generated. The lamp module is designed to contain these 
fragments, but use caution when removing the lamp module. 
 
4. Loosen the two non-removable screws on the outside of the module (Figure 40). 
CAUTION: Never operate the projector with the lamp door open or removed. This disrupts the airflow 
and causes the projector to overheat. 
 
Figure 40: 
Loosening the screws on the lamp module 
 
5. Lift and grasp the metal bail wire and 
lift the module out (Figure 41). 
Dispose of the lamp module in an 
environmentally proper manner. 
 
 
 
WARNING: Do not drop the lamp module or 
touch the glass bulb! The glass may shatter 
and cause injury. 
 
        Figure 41: Removing the lamp module 
 
6. Install the new lamp module, being 
sure to align the connectors properly. 
 
7. Push the module in until it is flush with the bottom case of the projector. 
8. Tighten the screws on the outside of the module.  
9. Replace the lamp door by inserting the hooks on the lamp door into the slots on the projector 
and pressing the lamp door into place. The arrow on the lamp door should point to the lock 
icon on the bottom of the projector. If the lamp door does not fit properly or bulges out, remove 
the door and re-seat the lamp module. 
10. Plug in the power cord and press the green 
power button to turn the projector back on. 
11. To reset the lamp hour counter in the Status window, press and hold the 
volume - button, then 
press the 
source button (while still holding down the volume - button) for 5 seconds. Verify that 
the counter was reset by viewing the counter in the Status window. 
 
 
  
						

							 
33
Cleaning the Projection Lamp Filter Screens 
In dirty or dusty environments, the dust filter screens on the lamp module can become clogged, 
causing high temperatures inside the lamp module. These high temperatures can cause 
premature lamp failure. Routine maintenance to remove dust and dirt from the screens lowers the 
lamp operating temperature and prolongs lamp life. To maximize lamp life you may want to clean 
the screen every 250 hours. 
1. Remove the lamp module. Refer to “Replacing the Projection Lamp” on page 31 for 
instructions. 
2. Examine the dust filter screens on each side of the lamp module. If necessary, use a vacuum 
cleaner set on low power to clean the screens. Then use a cotton swab dipped in isopropyl 
alcohol to lightly wipe each screen. After youve wiped each screen, blow away any remaining 
contaminants. 
 
 
 
 Figure 42: Lamp module screens 
 
3. Before replacing the lamp, use the 
vacuum cleaner to clean the lamp 
housing in the projector. 
4. Replace the lamp and lamp door. 
Replacing the Batteries in the Remote Control 
The life of the batteries depends on how often and how long you use the remote. Symptoms of 
low battery charge include erratic responses when using the remote and a reduced range of 
operation. 
Follow these steps to replace the batteries: 
1. Turn the remote face down in your hand. 
2. Push the tab on the battery door toward the top of the remote and lift the door off. 
3. Remove the old batteries and dispose of them in an environmentally proper manner. 
4. Install two new AAA alkaline batteries. Make sure you install each in the correct direction. 
5. Insert the hooks on the battery door into the remote and press the tab to re-install the door. 
 
 
 
 
  
						

							 
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Troubleshooting 
The LED on top of the projector tells you the state of the projector.  
           
Table 2: LED behavior and meaning 
LED color/ behavior  Meaning 
Solid green  The projector is plugged in, or the projector 
has been turned on and the software has 
initialized 
Blinking green  The power button has been pressed and the 
software is initializing 
Solid amber  The projector is in standby mode 
Blinking amber  The projector is powering down, the fans are 
running to cool the lamp. 
Fast blinking amber  Indicates fan or lamp failure 
 
The following tables list possible symptoms and remedies to situations you may encounter. The 
first table details potential problems with the projector, the next one with potential problems with a 
video source, and finally one with potential problems with a computer source. 
 
Table 3: Problem with the projector 
Symptoms Remedy 
The projector is not running  
(LED is not lit green) Make sure that the power cord is properly 
connected to a fully functional AC electrical 
outlet.  Make sure that the power cord is also 
properly connected to the projector. If the 
projector is plugged into a power strip, make 
sure the power strip is turned on. 
The projector is not running  
(LED is lit green) Make sure the projector has been turned on by 
pressing the power button on the remote or 
keypad. 
Projector is running (LED lit green), but 
nothing appears on projection screens. Make sure you have removed the lens cap on 
the projection lens at the front of the projector. 
Projector is running (LED blinking series of 
3 fast amber), but nothing appears on 
projection screens. Check the projector’s lamp to ensure that it is 
securely connected in the lamp module. Make 
sure the lamp door is installed. Make sure the 
lamp has not been in use for over 2,000 hours. 
The lamp automatically shut off at 2,000 hours. 
See “Replacing the Projection Lamp” page 31. 
Only the start-up screen displays Verify that the cables are connected correctly.  
Make sure that the cables do not have any bent 
pins. Verify that the proper input source is 
connected and selected. See “Source (keypad 
only) or Data and Video (remote only)” on 
page 21. If you are watching TV, make sure the 
projector the projector is connected to a tuner. 
Attach the source to a TV. If  there is no image 
on the TV, the problem is with the source, not 
the projector. 
No Sounds Adjust volume on the keypad.  Turn off “mute” 
on the menu. See page 24. Verify audio/input 
connections. Adjust audio source. 
Lamp seems to be getting dimmer The lamp begins to lose brightness when it has 
been in use for a long time. Replace the lamp  
						

							 
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as described in “Replacing the Projection 
Lamp” on page 31. 
Lamp shuts off A minor power surge may cause the lamp to 
shut off. Unplug the projector, wait at least a 
minute, then plug it back in. Make sure the 
vents are not blocked. The lamp screens may 
be clogged. Avoid smocking around the 
projector. Clean the screens. See page 33. 
Make sure the lamp has not been in use for 
over 2000 hours.  The lamp automatically shuts 
off after 2000 hours. See page 31. 
 
 
Table 4: Problem with a video image 
Symptom Remedy 
Image is out of focus Turn the projection lens to focus the image. 
Make sure the projection screen is at least 
5.6 feet (1.7 m) from the projector. 
Check the projection lens to see if it 
needs cleaning 
Image isn’t centered on the screen Move the projector to reposition the image.  
Adjust the height. 
Be sure the projector lens is at a 90-degree 
angle to the screen. 
Image is too wide or narrow for the 
screen Adjust the zoom or projector placement. 
Adjust the screen aspect. 
Adjust the resize option. 
Image is not square Adjust the keystone 
Image is noisy Turn overscan on 
Color or text not being projected You might need to adjust the brightness up or 
down until the text is visible. Refer to 
“Brightness” on page 23 for more information. 
Image and menus are reversed left to 
right Rear projection mode is probably turned on. 
Turn Rear Projection off in the Controls menu. 
The image should immediately return to 
forward projection. See “Rear Project” on 
page 29. 
Image and menus are upside down Ceiling mode is probably turned on. Turn 
Ceiling off in the Controls menu. See “Ceiling 
Project” on page 29. 
Projected colors don’t match the video 
device’s color Adjust the brightness, tint and/or contrast from 
the Display menu. See “Brightness” on 
page 36, “Tint” on page 24 and “Contrast” on 
page 23. 
Adjust the color space. See page 28. 
Colors are washed out or too deep Try selecting another Gamma setting. See 
page 28. 
Image from component source appears 
“greenish” Try selecting another color space setting. If the 
source is 1080i, select “smpte240”. If the 
source is 720p, select “rec709”. If the source is 
480p, select “rec601”. See page 28. 
Image appears “torn” The wrong video standard may be selected. See 
“Video Standard” on page 27. 
.     
						

							 
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Table 5: Problem with a computer image 
Symptom Remedy 
Only the start-up screen displays Verify that the cables are connected correctly. 
Make sure the cables don’t have any bent pins. 
Verify that the proper input source is connected 
and selected. See “Source (keypad only) or 
Data and Video (remote only)” on page 21. 
You might need to turn everything off and 
power up the equipment again in the proper 
order. Refer to your computer’s documentation 
to determine the correct order. 
Make sure your laptop’s external video port is 
turned on. See your computer’s manual for 
details. 
Make sure your computer’s video board is 
installed and configured correctly. If you’re 
using Windows 98, Open “My Computer” 
icon, the Control Panel folder and then the 
Display icon. Click the Settings tab. Verify that 
the Desktop area is set to 1024x768 or less. 
Image isn’t centered on the screen Move the projector to reposition the image.  
Adjust the height. 
Be sure the projector is at a 90-degree angle to 
the screen. 
Reposition the image using the menu. Refer to 
“Horizontal/Vertical Position” on page 28. 
The screen resolution is not right Make sure the computer’s video card is set for 
a resolution of no greater than 1280x1024. 
Image is “noisy” or streaked 
Try these steps in this order. 
Deactivate the screen saver on your computer. 
Turn Auto Image off and then back on again. 
See “Auto Image” on page 27.  
Turn Auto Image off and adjust the 
synchronization and tracking manually to 
find an optimal setting. See “Manual Sync” 
on page 28 and “Manual Tracking” on 
page 28. 
The problem could be with your computer’s 
video card. If possible, connect a different 
computer. 
Projected colors don’t match the computer 
or video player colors Just as there are differences in the displays of 
different monitors, there are often differences 
between the computer image and the projected 
image. Adjust the brightness, tint and/or 
contrast from the Display menu. See 
“Brightness” on page 23, “Tint” on page 24 
and “Contrast” on page 23. 
Image appears “purplish” Try selecting RGB as the color space setting. 
See page 28. 
  
						

							 
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Appendix 
 
Specifications 
The projector must be operated and stored within the temperature and humidity ranges specified. 
 
Temperature 
Operating    50 to 104° F (10 to 40° C) at sea level 
   50 to 95° F (10 to 35° C) at 10 000 feet 
Non-operating    -4 to 158° F (-20 to 70° C) 
 
Altitude 
Operating    0 to 10 000 feet (3000 m) 
Non-operating    0 to 20 000 feet (6100 m) 
 
Humidity 
Operating and Non-op  10% to 95% relative humidity, non-condensing 
 
Dimensions 
10.4 x 11.1 x 3.3 inches (264 x 283 x 85 mm)  
with module 10.4 x 12.1 x 3.3 (264 x 307 x 85 mm) 
 
Weight 
6.1 lbs (2.8 kg) unpacked, with module 6.7 lbs. (3.0 kg) 
 
Lamp 
220-watt SHP lamp model SP-LAMP-002 
 
 
 
 
 
 
 
 
  
						

							A adjusting 
brightness 23 
color 24 
color gain 28 
contrast 23 
height of the projector 20 
keystone 23 
tint 24 
volume 24 
Advanced menu options 
Ceiling Project 29 
Display Messages 30 
Display Startup Screen 30 
Rear Project 29 
Reset 30 
altitude limits 37 
aspect ratio 10 
audio cable, connecting 11, 13, 
15, 17, 18 
Audio menu options 
Mute 24 
Volume 24 
Auto color gain 28 
auto image 27 
auto source 29 
B batteries 
installing 33 
type 33 
Blank Screen 24 
brightness, adjusting 23 
buttons on keypad 
Keystone 23 
Menu/select 21 
Power 22 
Source 21 
Standby 22 
Volume 22 
C cable box 9, 11 
cables 
audio 11, 13, 15, 18 
computer cable 2, 18 
camcorder, connecting 17 
ceiling projection 29 
centering the image 20, 27 
cleaning  lamp filter screens 33 
cleaning the projection lens 31 
color gain, adjusting 29 
Color Management menu options 
Auto color gain 29 
Color Space Standard 28 
Degamma 28 
Color Space Standard 28 
colors 
adjusting 24 
not displayed 35 
compatibility 
IBM-compatible 5 
Macintosh 5 
video devices 5 
computers 
compatible 5 
connecting 18 
connecting 
audio cable 11, 13, 15, 18 
camcorder 17 
computers 18 
DVD or VHS tape players 13 
power cord 11, 14, 16, 18 
television tuner 11 
video device 9 video game 17 
connectors on module 8, 10 
contrast, adjusting 23 
Control menu options 
Auto source 29 
Default Source 29 
Standby Time 29 
D Default Source 29 
Degamma 28 
Display menu options 
Blank screen 24 
Brightness 23 
Color 24 
Contrast 23 
Keystone 23 
Screen Aspect 24 
Sharpness 24 
Tint 24 
Display Messages 29 
Display Startup Screen 29 
displaying on-screen menus 21 
Dual Mode DMD 5 
DVDs, playing 13 
E elevator button/foot 20 
Enhanced Connectivity Module 
attaching to the projector 9 
Enhanced Widescreen 25 
F focusing the image 20 
forward/back buttons 21 
fuzzy lines 28 
H HDTV 5, 15, 24 
height adjustment 20 
Horizontal Position 28 
I IBM-compatible computers 5 
image 
adjusting 18, 20 
centering 28 
focusing 20 
fuzzy lines 28 
offset 8 
resolution 5 
reversed 29 
size 8 
squaring 22 
zooming 20 
Image menu options 
Auto Image 27 
Horizontal/Vertical Position 
28 
Manual Sync 28 
Manual Tracking 28 
Overscan 26 
Resize 25,27 
Video Standard 26 
Zoom 26, 27 
image offset 8 
K keypad 21 
keystone 22 
 L 
lamp 
cleaning filter screens 33 
replacing 31 
lamp hour counter 30, 31, 32 
Language menu 30 
language, selecting for menus 30 
laptop computers 
compatibility 18 
connecting 18 
LED 21, 22, 34 
LED behavior 34 
lens cleaning 31 
letterbox 26 
M Macintosh computers 
compatibility 5 
maintenance 31 
Manual Synch 28 
Manual Tracking 28 
menus. See on-screen menus 
mute 24 
N Native resize option 26 
NTSC video 27 
O on-screen menus 
changing language of 30 
displaying 23 
overscan 26 
P PAL video 27 
playing a video game 17 
Power button 12, 14, 16, 18, 21 
power cord connecting 12, 14, 
16, 18 
 
power up sequence 19,36 
PowerPoint slides, advancing 
with the remote 21 
project from behind the screen 29 
project from the ceiling 29 
projection distance 8 
projector 
connecting video devices 9 
positioning 8 
project from behind the 
screen 29 
setting up 8 
specifications 37 
troubleshooting problems 34 
turning off 17, 19 
turning on 18 
R rear projection 29 
remote control 
advancing PowerPoint 
slides with 21 
replacing the batteries 33 
using 21 
replacing projection lamp  31 
re-positioning the image on the 
screen 27 
resetting adjustments 30 
resetting the lamp hour counter 
32 
Resize options 26 
resizing the image 25 
RS-232 control 9  
						

							 
39
S safety guidelines 3 
Screen Aspect 9, 24 
SECAM video 27 
sharpness 24 
Source button 21 
specifications 37 
squaring the image 21 
Standard resize option 26 
standby 17, 19, 22 
standby time 29 
Status menu 30 
T 
temperature limits 37 
tint, adjusting 24 
troubleshooting 34 
turning off the projector 17, 19 
turning on the projector 18 
TV tuner 9 
TV, watching 11 
V vertical lines displayed 28 
Vertical Position 28 
VHS tapes, playing 13 
video game, connecting 17 
video players/VCRs 13 video standards 26 
Volume buttons 22 
volume, adjusting 22, 24 
W warranty 39 
watching a DVD or VHS tape 13 
watching HDTV 15 
watching regular TV 11 
Widescreen letterbox 26 
Z Zoom mode 22 
zooming the image 20, 22, 27
 
LIMITED WARRANTY 
Knöll Systems, Inc. (“Knöll”) warrants that each HD110 (“the Product”) sold hereunder will conform to and function 
in accordance with the written specifications of Knöll. Said limited warranty shall apply only to the first person or 
entity that purchases the Product for personal or business use and not for the purpose of distribution or resale. Said 
warranty shall continue for a period of two (2) years from the date of such purchase. The standard limited warranty 
excludes the lamps in projectors after 90 days and the accessories after one year. Knöll does not warrant that the 
Product will meet the specific requirements of the first person or entity that purchases the Product for personal or 
business use. Knöll’ liability for the breach of the foregoing limited warranty is limited to the repair or replacement of 
the Product or refund of the purchase price of the Product, at Knöll’ sole option. Replacement Product may be re-
furbished in “like-new” condition, at Knöll’ sole discretion. To exercise the Purchaser’s rights under the foregoing 
warranty, the Product must be returned at the Purchaser’s sole cost and expense, to Knöll or to any authorized Knöll 
service center provided, and the Product must be accompanied by a written letter explaining the problem and which 
includes (i) proof of date of purchase; (ii) the dealer’s name; and (iii) the model and serial number of the Product. 
When sending your unit in for repair, please ship your unit in its original packing material or a Knöll approved ATA 
Shipping Case, or have a professional packaging company pack the unit. Please insure your shipment for its full value. 
A return authorization number, issued by the Knöll customer service department, must also be clearly displayed on the 
outside of the shipping carton containing the Product. 
Note: Remanufactured Products are exempt from the foregoing Limited Warranty. Please refer to the Remanufactured 
Product Warranty for applicable warranty information. 
WARRANTY LIMITATION AND EXCLUSION 
Knöll shall have no further obligation under the foregoing limited warranty if the Product has been damaged due to 
abuse, misuse, neglect, accident, unusual physical or electrical stress, unauthorized modifications, tampering, 
alterations, or service other than by Knöll or its authorized agents, causes other than from ordinary use or failure to 
properly use the Product in the application for which said Product is intended. 
 
DISCLAIMER OF UNSTATED WARRANTIES 
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PURCHASE. ALL 
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE HEREOF AND THE FOREGOING 
WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT 
SIGNED BY KNÖLL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU. 
LIMITATION OF LIABILITY 
IT IS UNDERSTOOD AND AGREED THAT KNÖLL’ LIABILITY WHETHER IN CONTRACT, IN TORT, 
UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF THE 
AMOUNT OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL 
KNÖLL BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST 
PROFITS, LOST REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCT IS A 
CONSIDERATION IN LIMITING KNÖLL’ LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT 
OF THE AGREEMENT TO PURCHASE THE PRODUCT MAY BE BROUGHT BY PURCHASER MORE THAN 
ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. SOME STATES DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE 
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU 
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHT WHICH VARIES FROM STATE TO 
STATE. 
  
						

							 
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Viewing the HD110 Projector 
 
Depending on what is viewed the most the user must decide if a 4:3 (1.33:1) or 16:9 (1.85:1) 
aspect ratio screen is best. Both screen aspect screens will display all images, but the highest 
resolution images are obtained when viewing the image in its correct aspect ratio screen. If the 
image is projected on a large wall (not recommended but white color preferred) then all 
combinations are possible. 
 
Viewing the HD110 on a 16:9 Screen 
 
1. On the ⇒DISPLAY menu select ⇒16:9. With a 16:9 screen the 4:3 selection is never 
used. 
2.  Viewing a 16:9 image (most DVD movies and HDTV’s). Turn the source on and while 
an image is displaying, select: 
     ⇒IMAGE   ⇒RESIZE  ⇒WIDESCREEN LETTERBOX 
This mode will display most DVD movies and HDTV sources. If the image is distorted 
(short and fat images) try selecting the anamorphic mode:  
⇒IMAGE   ⇒RESIZE  ⇒ENHANCED WIDESCREEN 
Note: Many movies and other sources are recorded in wider aspect ratios (most common 
are 2.35:1 and 2.15:1) than 1.85:1 so even in the two widescreen modes above, the image 
may have uneven black boxes on the top and bottom of the image. 
3.  Viewing a 4:3 image (most regular cable TV channels and VHS). Turn the source on and 
while an image is displaying, select: 
 ⇒IMAGE   ⇒RESIZE  ⇒STANDARD 
     In this mode there will always be black boxes to the image left and right. 
4. ⇒IMAGE   ⇒RESIZE  ⇒NATIVE is not normally used to view video. 
 
Viewing the HD110 on a 4:3 Screen 
 
1. On the ⇒DISPLAY menu select ⇒4:3. With a 4:3 screen the 16:9 selection is never 
used. 
2.  Viewing a 4:3 image (most regular cable TV channels and VHS). Turn the source on and 
while an image is displaying, select: 
  ⇒IMAGE   ⇒RESIZE  ⇒STANDARD  
3.  Viewing a 16:9 image (most DVD movies and HDTV’s). Turn the source on and while 
an image is displaying, select: 
     ⇒IMAGE   ⇒RESIZE  ⇒WIDESCREEN LETTERBOX 
This mode will display most DVD movies and HDTV sources. In widescreen letterbox 
there will always be black boxes on the top and the bottom of the image. If the image is 
distorted (tall and skinny images) try selecting the anamorphic mode: 
⇒IMAGE   ⇒RESIZE  ⇒ENHANCED WIDESCREEN 
Note: Many movies and other sources are recorded in wider aspect ratios (most common 
are 2.35:1 and 2.15:1) than 1.85:1 so even in the two widescreen modes above, the image 
will have different size uneven black boxes on the top and bottom of the image. 
     4. ⇒IMAGE   ⇒RESIZE  ⇒NATIVE is not normally used to view video. 
 
 
 Copyright 2001-2002 Knöll Systems. All Rights Reserved.