KitchenAid Khhs179lss 2 Manual
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21 Replacing Filters The grease filters should be removed and cleaned at least once a month. Do not operate the oven without the filters in place. The charcoal filter cannot be washed and should be replaced every 6 to 12 months. See “Assistance or Service” to reorder filters. See “General Cleaning” for cleaning instructions. To R e m o v e : 1.Unplug oven or disconnect power. 2.Remove each of the grease filters by pushing the back of the filter up, grasping the tab, and sliding the filter to the back. Pull tab down until the filter drops out. 3.Remove each charcoal filter by pushing the filter toward the center of the oven until it is clear of the narrow outer lip. Swing the filter down and slide it out. To Replace: 1.Replace each charcoal filter by positioning it above the wide lip near the center of the oven. Swing the filter up into position and slide it toward the narrow lip. The filter will now be held in position between the lips. 2.Replace each grease filter by inserting the end without the tab into the frame. Swing other side up and slide into position. 3.Plug in oven or reconnect power. Replacing Cooktop Light The cooktop light is a 10W low-voltage halogen capsule bulb. See “Assistance or Service” section to reorder. To Replace: 1.Unplug oven or disconnect power. 2.Remove bulb cover mounting screw, and carefully remove cover. 3.Remove the burned-out bulb. 4.Replace bulb, using a tissue to handle the bulb, or wearing cotton gloves. Do not touch bulb with bare fingers. 5.Replace bulb cover and mounting screw. 6.Plug in oven or reconnect power. Replacing Oven Light The oven light is a 10W low-voltage halogen capsule bulb. It will automatically come on when the door is opened and when the oven is operating. See “Assistance or Service” section to reorder. To Replace: 1.Unplug oven or disconnect power. 2.Pull the vent grille out. 3.Lift up the bulb cover. 4.Replace light. Close bulb cover. 5.Slide the bottom of the vent grille into place. Push the top until it snaps into place. 6.Plug in oven or reconnect power. 1. Bulb cover 1
22 TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■Has a household fuse blown or has the circuit breaker tripped? Replace the fuse or reset the circuit. ■Is the appliance wired properly? See Installation Instructions provided with your oven. Oven will not operate ■Is the door completely closed? Firmly close door. ■The a spacer (on some models) attached to the inside of the door? Remove spacer, then firmly close door. ■Is the electronic oven control set correctly? See “Oven Control” section. ■Is the Child Lock set? See “Child Lock” section. ■Is the Learning Mode activated? See “Learning Mode” section. ■Is the magnetron working properly? Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See “Assistance or Service” section. Touch screen does not take command, or takes wrong command ■Try using fingertip or fingernail. See “Display/Touch Screen” section. Oven door looks wavy ■This is normal and will not affect performance. Turntable will not operate ■Is the turntable properly in place? Make sure turntable is correct-side up and is sitting securely on the turntable support. ■Is the turntable support operating properly? Remove turntable. Remove and replace turntable support. Replace turntable. Put in 1 cup (250 mL) of water, then restart oven. If still not working, call for service. See “Assistance or Service” section. Do not operate the oven without turntable and turntable support working properly. Turntable rotates both directions ■This is normal and depends on motor rotation at beginning of cycle. Display shows messages ■Is the display showing “Home”? There has been a power failure or the clock time has been turned off. See “Clock” section to reset the clock or to turn it on. ■Is the display showing a letter followed by a number? Press the cancel pad/button to clear the message. If it reappears, call for service. See “Assistance or Service” section. Display shows time countdown, but is not operating ■Is the Timer in use? See “Timer” section. ■Is the Learning Mode in use? See “Learning Mode” section. Tones are not sounding ■Are tones turned off? See “Tones” section. Steam is coming from the vent grille ■Some steam is normal. Fan running slower than usual ■Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature. Cooking times seem too long ■Is the cooking power set properly? See “Cooking Power” section. ■Are large amounts of food being heated? Larger amounts of food need longer cooking times. ■Is the incoming voltage less than specified in “Microwave Oven Safety?” Have a qualified electrician check the electrical system in the home. Radio or TV Interference ■Is the oven plugged into the same outlet? Try a different outlet. ■Is the radio or TV receiver near the microwave oven? Move the receiver away from the oven, or adjust the radio or TV antenna. ■Are the oven door and sealing surfaces clean? Make sure these areas are clean.
23 ASSISTANCE OR SERVICE Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID ® appliance. To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■Features and specifications on our full line of appliances. ■Installation information. ■Accessory and repair parts sales. ■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Replacement Parts Glass Turntable Part No. 4393799 Turntable Support and Rollers Part No. 8184102 Turntable Rollers Part No. 4393861 Tu r n t a b l e H u b Part No. 8183949 Cooking Rack (rectangular) Part No. 8184865 Cooktop and Oven Halogen Capsule Bulb Part No. 8204670Browning Pan Part No. 8184863 Handle (for Browning Pan) Part No. 8204652 Grill Rack (circular) Part No. 8184862 Grease Filters Part No. 8184001 Charcoal Filters Part No. 8184002 Steamer Vessel (accessory) Part No. 8184864
KITCHENAID® MICROWAVE HOOD COMBINATION WARRANTY ONE-YEAR FULL WARRANTY For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company. SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON MAGNETRON TUBE, ELECTRIC OVEN ELEMENTS, AND SOLID STATE TOUCH CONTROL SYSTEM In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the microwave magnetron tube, any electric oven element and the solid state touch control system to correct defects in materials or workmanship. SECOND THROUGH TENTH YEAR LIMITED WARRANTY ON STAINLESS STEEL OVEN CAVITY/INNER DOOR In the second through tenth years from date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the stainless steel oven cavity/inner door if the part rusts through due to defects in materials or workmanship. KitchenAid will not pay for: 1.Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or correct house wiring, or to replace owner-accessible light bulbs. 2.Repairs when your appliance is used in other than normal, single-family household use. 3.Pickup and delivery. Your appliance is designed to be repaired in the home. 4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not approved by KitchenAid. 5.Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 6.Replacement parts or repair labor costs for units operated outside the United States. 7.Any labor costs during the limited warranty periods. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Outside the 50 United States, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if another warranty applies. If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling the KitchenAid Customer Interaction Center, 1-800-422-1230 (toll-free), from anywhere in the U.S.A. 5/00 Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service. Write down the following information about your appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label/plate, located on your appliance as shown in the “Parts and Features” section.Dealer name ____________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Serial number __________________________________________________ Purchase date __________________________________________________ 8185386/4619-652-61652© 2003. All rights reserved.® Registered Trademark/TM Trademark of KitchenAid, U.S.A. *Styrofoam is a Registered Trademark of The Dow Chemical Company.8/03 Printed in China