Kenmore Elite Automatic Washer User Manual

21
STEAM CYCLES AND OPTIONS
STEAM	TREAT	Option
STEAM cycles include Normal, Bulky/
Bedding, Kids Wear,
Heavy Duty, Sanitize and Whitest Whites. 
Adding steam to these cycles helps provide 
improved cleaning performance. By creat-
ing steam, fabrics get the benefit of a deep 
clean.
To	add	steam	to	a	cycle:
       
        Turn ON the washer and turn the cycle selector knob to
        select a cycle that allows the steam option.
        Press the STEAM TREAT button. The washer will
        automatically...

22
Your washing machine features several additional cycle
options that customize cycles to meet your individual needs.
        Turn ON the washer and turn the cycle selector knob to
        select the desired cycle.
        Use the cycle modifier buttons to adjust the settings for
        that cycle.
        Press the cycle option button(s) for the option(s) you
        would like to add. The button will light when that option
        is selected. For secondary functions, press and hold    
        the...

23
SPECIAL FUNCTIONS
CONTROL	LOCK  
Use this option to disable the controls. The 
washer can only be locked during a cycle. 
This feature can prevent children from 
changing cycles or operating the machine. 
Once set, the controls remain locked and 
must be turned OFF before the controls can be used again. 
Once the washer has shut off, the power button will allow 
the machine to be turned ON, but the controls will still be 
locked. When the controls are locked, the STAY FRESH LED 
will illuminate and...

24
Door	Seal	and	Glass	Cleaning 
Due to the location and nature of the door seal, some 
detergent and soil residue may build up on the door glass 
and seal. Periodic cleaning with a bleach solution can help 
remove buildup and stains, and can help sanitize the seal to 
prevent odors.
NOTE: Wear rubber gloves and eye protection while 
performing the following procedure:
        Dilute ¾ cup (177 ml) liquid chlorine bleach in 1      
        gallon (3.8 L) of warm/hot water.  
       Use this solution to...

25
CARE AND CLEANING
REGULAR CLEANING (continued)
Cleaning	the	Dispenser  
The dispenser should be cleaned periodically to remove buildup of detergent and other laundry products that can 
cause the dispenser not to dispense the laundry product properly.
  Pull the dispenser drawer out until it stops.      Press down the lock tab located between the bleach
      and softener compartments and slide the drawer out.
      Remove the liquid detergent box, softener and           
      bleach inserts from...

26
CARE AND CLEANING
Cleaning	the	Water	Inlet	Filters
If the washer does not fill properly, an error message will 
show on the display. The inlet valve filter screens could 
be plugged by hard water scale, sediment in the water  
supply, or other debris.
NOTE: The inlet screens protect the delicate parts of the 
inlet valve from being damaged by particles that could 
enter the valves with the water supply. Operating the 
washer with these filters removed could cause a valve to 
fail to open, resulting in...

27
Pump Filter
Plug
Drain Hose
MAINTENANCE (continued)
Cleaning	the	Drain	Pump	Filter  
Your Washer is equipped with a filter that helps prevent excess
lint and foreign objects like buttons, keys, and coins from
causing damage to the pump. If the washer fails to drain
properly, unplug the washer and allow the water to cool, if
necessary, before proceeding.
1.   Open the drain pump filter access panel.
     Unclip the drain hose and pull it out. Place the end   
     of the drain hose into a shallow pan...

28
Kenmore Connect™ System
HOLD the mouthpiece of your phone over the POWER button, when instructed to do so by 
the call center, no more than one inch from (but not touching) the machine. 
NOTE: Do not press any other buttons or turn the cycle selector knob. 
PUSH and hold the WASH TEMP button while continuing to hold your phone to the  
POWER button. 
LISTEN for three beeps. After you hear the three beeps, release the WASH TEMP button. 
Keep the phone in place until the tone transmission has finished....

29
The following sounds may be heard while the washer is
operating. They are normal.
Clicking:
Door locking mechanism clicks when the door locks and 
unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
If your washer does not function properly or does not function at all, check the following before you call for service.  
Humming or gurgling:
Drain pump is pumping water from the washer at times 
during a cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse...

30
BEFORE CALLING FOR SERVICE (continued)
TROUBLESHOOTING GUIDE
ProblemPossible CauseSolutions
StainingBleach or softener dispensed  
too soon.
Bleach or softener was added  
directly to the wash load in the drum.
Washer was not unloaded promptly.
Clothes were not properly sorted.
Dispenser compartment is overfilled causing 
bleach or softener to dispense immediately.
Dispenser drawer closed too quickly causing 
bleach or softener to dispense immediately. 
Laundry chemicals must be loaded into the...