JVC Gzr10 User Manual

							When the unit is not working properly
Resetting this Unit1 Open the terminal cover.
0 Remove the power cord and all connecting cables.
2 Close the LCD monitor to turn off this unit.
3 Press the Reset button gently using an object with pointed tip.Troubleshooting101 
						

							Battery Pack
Unable to charge the battery.
When the battery pack is fully charged, the lamp does not light up.
Be sure to charge using the supplied AC adapter. Malfunction in the unit that
occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
Check the connection, then disconnect and reconnect the charging adapter
cable.
Charging cannot be performed under low or high temperature environments. Charge under the room temperature range of 10°C to 35°C. (Under
environments beyond the temperature range, charging may stop to protect
the battery pack.)
Using a non-original AC adapter may result in damage to this unit. Be sure
to use an original AC adapter.
The remaining battery display is not correct.
If this unit is used for long periods of time in high or low temperatures, or ifthe battery pack is repeatedly charged, the amount of remaining battery may
not be displayed correctly.
The battery runs out quickly even after charging.
Be sure to charge using the supplied AC adapter. Malfunction in the unit that
occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
The performance of the battery will drop temporarily when the temperature
is -10°C to 0°C, this will cause the remaining recording time to shorten.
When the recording time becomes extremely short even when the battery is
fully charged, the battery needs to be replaced. For details on replacing the built-in battery (subject to a fee), consult the nearest JVC service center.
Power supply
Unable to turn on the power.
The camera does not turn on if the remaining battery power is low.
In this case, charge the battery for more than 20 minutes before turning on
the power.
Troubleshooting102 
						

							Recording
Recording cannot be performed.
Check the  A / B  button.
“Top/Left/Rear Side” ( A p. 96)
Set to the recording mode by tapping the  E button on the screen.
Recording stops automatically.
Recording stops automatically as it cannot be performed for 12 or more
consecutive hours according to specifications. (It may take some time to
resume recording.)
Turn off this unit, wait for a while, and turn it on again. (This unit stops
automatically to protect the circuit when the temperature rises.)
The continuous shooting speed of still images is slow.
The continuous shooting speed will drop if this function is used repeatedly.
Continuous shooting speed may drop depending on the SD card or under
certain recording conditions.
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast between dark and light, adjust the focus manually.
“Adjusting Focus Manually (FOCUS)” ( A p. 27)
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
“Adjusting Focus Manually (FOCUS)” ( A p. 27)
Zoom does not work.
Digital zoom is not available in the still image recording mode.
Zoom operation is not available in time-lapse recording. (Simultaneous still
image recording and image stabilizer are also not available.)
To use digital zoom, set “ZOOM” in the menu accordingly.
“ ZOOM ” ( A p. 80)
Mosaic-type noise occurs when recording scenes with fast
movements or extreme changes in brightness.
Set the “VIDEO QUALITY” to “UXP” or “XP” for recording.
“ VIDEO QUALITY ” ( A p. 80)
SD Card
Cannot insert the SD card.
Make sure not to insert the SD card in the wrong direction.
“Inserting an SD Card” ( A p. 7)
Do not use a miniSD card or microSD card on this unit (even if the card is
inserted in an adapter). It may cause malfunction.
“Types of Usable SD Card” ( A p. 8)
Unable to copy to SD card.
To use a new SD card, or SD card used on other devices, it is necessary to
format (initialize) the SD card using “FORMAT SD CARD” from the “MEDIA SETTINGS” menu.
“ FORMAT SD CARD ” ( A p. 93)
Troubleshooting103 
						

							Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
There is no sound.
When the Silent mode is used, operation sounds will not be output. Turn off
the Silent mode.
“Using the Silent Mode” ( A p. 22)
Set “OPERATION SOUND” in the “SETUP” menu to “ON”. “ OPERATION SOUND ” ( A p. 90)
Audio sound is not recorded for videos taken in TIME-LAPSE RECORDING.
“Recording at Intervals (TIME-LAPSE RECORDING)” ( A p. 39)
The same image is displayed for a long time.
Use a high speed SD card (Class 4 or higher).
“Types of Usable SD Card” ( A p. 8)
Clean the terminals of the SD card with a dry cotton swab or something
similar.
Execute “FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data
will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
The motion is choppy.
Use a high speed SD card (Class 4 or higher).
“Types of Usable SD Card” ( A p. 8)
Clean the terminals of the SD card with a dry cotton swab or something
similar.
Execute “FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data
will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
Verify the system requirements of your PC when using Everio MediaBrowser 4 to play back.
“Verifying System Requirements (Guideline)” ( A p. 64)
Cannot find a recorded file.
Select “PLAYBACK OTHER FILE” in the menu. (Video files that have
damaged management information can be played back.)
“ PLAYBACK OTHER FILE ” ( A p. 50)
Images do not appear on the TV properly.
Disconnect the cable and connect again.
“Connecting via the HDMI Mini Connector” ( A p. 53)
Reset this unit.
“Resetting this Unit” ( A p. 101)
Images are projected vertically on the TV.
Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “4:3”.
“ VIDEO OUTPUT ” ( A p. 92)
Adjust the TV's screen accordingly.
The image displayed on TV is too small.
Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “16:9”.
“ VIDEO OUTPUT ” ( A p. 92)
When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV
connected. In such cases, perform the following operations.
A Disconnect the HDMI mini cable and connect it again.
“Connecting via the HDMI Mini Connector” ( A p. 53)
Editing/Copying
Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release
protection before deleting the file.
“Protecting Files” ( A p. 57)
Troubleshooting104 
						

							Computer
Unable to copy files to the computer’s HDD.
If the provided software Everio MediaBrowser 4 is not installed, some
functions may not work properly.
“Installing the Provided Software (Built-in)” ( A p. 67)
Before making backup, make sure that enough free space is left in the computer's hard disk (HDD).
Unable to copy files to DVD or Blu-ray disc with a PC.
To record to discs, a recordable DVD or Blu-ray drive is required for the
computer in use.
Cannot upload the file to YouTube.
Check if you have created an account with YouTube. (You need a YouTube account to upload files to YouTube.)
Changing videos to the file format for uploading cannot be performed on this
unit.
Refer to the help file of the provided software Everio MediaBrowser 4
I am using a Mac computer.
Load the files to a Mac computer using the following method.
“Copying to Mac Computer” ( A p. 75)
The computer cannot recognize the SDXC card.
Confirm and update the OS of your computer.
“When your computer cannot recognize the SDXC card” ( A p. 8)
Screen/Image
The LCD monitor is difficult to see.
The LCD monitor may be difficult to see if used in bright areas such as under direct sunlight.
Color and brightness of the screen changes and horizontal stripes and flickers appear on screen
For images recorded under lighting from fluorescent or mercury lamps, the
color and brightness of the screen may change and horizontal stripes and
flickers may appear on the screen, but this is not a malfunction.
If the image stabilizer has been set to “ON (AIS)”, switch to “ON” to improve
the condition.
“Reducing Camera Shake” ( A p. 38)
A band or a ball of bright light appears on the LCD monitor.
Change the direction of this unit to prevent the light source from coming into
view. (A band or a ball of bright light may appear when there is a bright light
source near this unit, but this is not a malfunction.)
The recorded subject is too dark.
Use backlight compensation when the background is bright and the subject
is dark.
“Setting Backlight Compensation” ( A p. 29)
Use “GAIN UP” in the menu.
“ GAIN UP ” ( A p. 79)
Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side.
“Adjusting Brightness” ( A p. 28)
The recorded subject is too bright.
Set the backlight compensation to “OFF” if it is being used.
“Setting Backlight Compensation” ( A p. 29)
Set “BRIGHTNESS ADJUST” in the recording menu to the “-” side.
“Adjusting Brightness” ( A p. 28)
The color looks strange. (Too bluish, too reddish, etc.)
Wait for a while until natural colors are achieved. (It may take some time for
white balance to be adjusted.)
Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from
“FINE”/“CLOUD”/“HALOGEN” according to the light source. Select “MWB”
and adjust accordingly.
“Setting White Balance” ( A p. 30)
The color looks different.
Set “WHITE BALANCE” in the recording menu accordingly.
“Setting White Balance” ( A p. 30)
There are bright or dark spots on the screen.
While the LCD monitor screen has more than 99.99% effective pixels, 0.01% of the pixels may be bright spots (red, blue, green) or dark spots. This is not
a malfunction. The spots will not be recorded.
Troubleshooting105 
						

							Other Problems
The buttons on the touch screen do not work.
Tap the buttons on the touch screen with your fingers.
The buttons may not respond if you touch them with your fingernails or with
gloves on.
Disable “SCREEN LOCK”. You cannot operate the touch panel when
“SCREEN LOCK” is enabled.
“Locking the Screen” ( A p. 32)
Save the recorded data before requesting service. A Connect to computer using a USB cable.
The “SELECT DEVICE” menu appears.
B Press and hold the START/STOP button for more than 2 seconds.
The “PLAYBACK ON PC” appears.
C Operations are to be performed on the computer after the screen
switches.
The image is grainy.
When digital zoom is used, the image becomes grainy as it is digitally
enlarged.
This unit heats up.
This is not a malfunction. (This unit may become warm when used for a long
time.) Stop using the unit if it gets too warm.
The language on the display changed.
It may occur when you connect this unit to a TV with different language setting using an HDMI mini cable.
“Operating in Conjunction with TV via HDMI” ( A p. 54)
When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV
connected. In such cases, perform the following operations.
A Disconnect the HDMI mini cable and connect it again.
B Turn off and on this unit again.
“Connecting via the HDMI Mini Connector” ( A p. 53)
HDMI-CEC functions do not work properly, and the TV does not work in conjunction with this unit.
TVs may operate differently depending on the specifications, even if theyare HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit
cannot be guaranteed to operate in combination with all the TVs. In such
cases, set “HDMI CONTROL” to “OFF”.
“ HDMI CONTROL ” ( A p. 92)
The unit operates slowly when switching between video mode
and still image mode, or when switching the power on or off.
It is recommended that you copy all videos and still images onto your
computer, and erase the files from this unit. (If there are many recorded files
on this unit, it takes time for the unit to respond.)
This unit does not function properly and error messages
appear.
This unit is a microcomputer-controlled device. Electrostatic discharge,
external noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such a case, close the monitor screen to turn off the
power and remove the AC adapter, then press the Reset button to reset this unit.
“Resetting this Unit” ( A p. 6)
CHARGE lamp and POWER/ACCESS lamp are blinking and
operation is disabled
After closing the LCD monitor, remove the AC adapter. Reattach the AC
adapter, and turn on the power by opening the LCD monitor. If these
operations won’t solve the problem, contact your JVC dealer or the JVC
service center.
Disclaimer
- We shall not be held responsible for loss of recorded contents when
recording videos/audio or playback cannot be operated due to malfunctions
in this unit, provided parts, or SD card.
- Once deleted, recorded contents (data), including data loss due to
malfunctions in this unit, cannot be restored. Please be forewarned.
- JVC will not be responsible for any lost data. Please be forewarned.
- In order for quality improvement, defective recording medium is subject to be analyzed. Therefore, it may not be returned.
Troubleshooting106 
						

							Error Message?
SET DATE/TIME!
The clock is reset about one month after the battery is depleted. Therefore, “SET DATE/TIME!” will appear the next time the power is turned on. Set the
clock again after charging the battery.
“Clock Setting” ( A p. 13)
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off and on the devices connected to this unit, and reset this unit.
“Resetting this Unit” ( A p. 101)
FORMAT ERROR!
Reset this unit.
“Resetting this Unit” ( A p. 101)
MEMORY CARD ERROR!
Check that the card is supported by this unit.
“Types of Usable SD Card” ( A p. 8)
Reset this unit.
“Resetting this Unit” ( A p. 101)
Turn off this unit, then remove and re-insert the SD card.
Remove any dirt from the SD card terminals.
If the above does not solve the problem, back up your files and execute
“FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data will be
deleted.)
“ FORMAT SD CARD ” ( A p. 93)
NOT FORMATTED
Select “OK”, then select “YES” on the “DO YOU WANT TO FORMAT?”
screen.
RECORDING FAILURE
Reset this unit.
“Resetting this Unit” ( A p. 101)
CANNOT TAKE MORE STILL IMAGES AT THIS TIME
Stop video recording before taking still images. (If the SD card is removed
and inserted during video recording, still images cannot be recorded.)
PLAYBACK FAILED
Remove and re-insert the SD card.
“Inserting an SD Card” ( A p. 7)
Remove any dirt from the SD card terminals.
Insert the SD card before turning on the power.
Do not subject this unit to any strong impact or vibration.
VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS
REQUIRED TO RECORD/PLAYBACK, RECOVER?
Select “OK” to restore. (Videos that cannot be restored will not be displayed on the index screen, but you may be able to play them back using
“PLAYBACK OTHER FILE” in the menu.)
“ PLAYBACK OTHER FILE ” ( A p. 50)
UNSUPPORTED SCENE!
Use files recorded with this unit. (Files recorded with other devices may not be playable.)
UNSUPPORTED FILE!
Use files recorded with this unit. (Files recorded with other devices may not
be playable.)
THIS FILE IS PROTECTED
Switch off the “PROTECT/CANCEL” function in the “EDIT” menu.
“Protecting Files” ( A p. 57)
CHECK CARD'S WRITE PROTECTION SWITCH
Set the write protect switch of the SD card to off.
INSUFFICIENT AVAILABLE SPACE
Delete files, or move files to a computer or other devices.
Replace the SD card with a new one.
RECORDABLE MANAGEMENT CAPACITY LEVEL HAS BEEN
REACHED
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the
media settings menu. (All data on the SD card will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
SCENE QUANTITY EXCEEDED LIMIT
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the
media settings menu. (All data on the SD card will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
NUMBER OF FOLDERS OVERFLOW
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the
media settings menu. (All data on the SD card will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
FILE QUANTITY LIMIT EXCEEDED
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD” of the
media settings menu. (All data on the SD card will be deleted.)
“ FORMAT SD CARD ” ( A p. 93)
PLAYLIST QUANTITY EXCEEDS LIMIT
Reduce the number of the playlist to 99 files or less. (Up to 99 playlists can
be created.)
RECORDING CANCELLED
Reset this unit.
“Resetting this Unit” ( A p. 101)
Protect the unit from vibration and shock.
CAMERA TEMPERATURE IS HIGH PLEASE TURN CAMERA
OFF TO ALLOW IT TO COOL DOWN PLEASE WAIT
Turn off the power of this unit, let and it cool down before turning on the power again.
Troubleshooting107 
						

							Perform regular maintenance of this unit to enable it to be used for a long
time.Caution : 
0 Be sure to detach the AC adapter and power plug before performing any
maintenance.Camcorder
0 Wipe this unit with a dry, soft cloth to remove any dirt.
0 When it is extremely dirty, soak the cloth in a solution of neutral detergent,
wipe the body with it, and then use a clean cloth to remove the detergent.
Caution : 
0 Do not use solvents such as benzene, thinner, or alcohol. Doing so may
cause damage to the unit.
0 When using a chemical cloth or cleaner, be sure to observe the warning
labels and instructions of the product.
0 Do not leave the device in contact with rubber or plastic products for a long
time.Lens/LCD Monitor
0 Use a lens blower (commercially available) to remove any dust, and a
cleaning cloth (commercially available) to wipe off any dirt.
Mold may form if the lens is left dirty.
0 You can use a commercially available anti-reflection or protective film on
the screen.
However, depending on the thickness of the film, operations on the touch screen may not be performed smoothly or the screen may darken slightly.
After using underwater or on the beach
0 For care and cleaning where there is mud or dirt on the camera after using
underwater or on the beach, read “Before Using Underwater or under Low
Temperature” ( A p. 18) .
Maintenance108 
						

							CameraItemDetailsPower supplyUsing AC adapter: DC 5.2 VPower consumption2.2 W (MONITOR BRIGHTNESS: 3 (standard))
2.4 W (MONITOR BRIGHTNESS: 4 (brighter))
Rated Current Consumption: 1ADimensions (mm)60 x 59.5 x 122 (2-1/16" x 2-3/8" x 4-5/8")
(W x H x D: excluding grip belt)MassApprox. 286 g (0.63 lbs) (camera only),Operating
environmentAllowable operating temperature: -10 °C to 40 °C
(14 °F to 104 °F)
Allowable operating temperature: -20 °C to 50 °C
(-4 °F to 122 °F)
Allowable operating temperature: 10 °C - 35 °C (50 °F to 95 °F)
Allowable relative humidity: 35 % to 80 %Image pickup
device1/5.8” 2,510,000 pixels (CMOS, back-illuminated)Recording area
(Video)1,280,000 to 2,290,000 pixels (image stabilizer:
off)Recording area
(Still image)2,290,000 pixels (16:9)
1,710,000 pixels (4:3)LensF1.8 to F6.3
f= 2.9 mm to 116.0 mm
35 mm conversion:
Video
40.5 mm to 1620 mm (image stabilizer: off)
Still Image
40.5 mm to 1620 mm (16:9)
49.5 mm to 1980 mm (4:3)Lowest illumination3 luxZoom (during video
recording)Optical zoom: Up to 40x
Digital zoom: Up to 200xZoom (during still
image recording)Optical zoom: Up to 40xLCD monitor3.0", 230,000 pixels, color LCDRecording mediaSD/SDHC/SDXC card (commercially available)
“Types of Usable SD Card” ( A p. 8)ConnectorsItemDetailsHDMI output
connectorHDMI mini connectorAV output
connectorVideo output: 1.0 V (p-p), 75  Ω
Audio output: 300 mV (rms), 1 K ΩUSB connectorMicro USB Type AB, USB 2.0 compliantVideoItemDetailsRecording/
Playback formatAVCHD standard
Video: MPEG-4 AVC/H.264
Audio: Dolby Digital 2chExtension.MTSSignal systemNTSC standardVideo Quality
(Recording pixel
count/Average
recording bit rate)UXP
1920 pixels x 1080 pixels
Average Approximate 24 Mbps
XP
1920 pixels x 1080 pixels
Average Approximate 17 Mbps
EP
1920 pixels x 1080 pixels
Average Approximate 4.8 MbpsSound quality
(Audio)48 kHz, 256 kbpsSpecifications109 
						

							Still ImageItemDetailsRecording formatJPEG standardExtension.JPGImage Size
(Recording pixel
count)(16:9 aspect ratio) 1920 pixels x 1080 pixels (2M)
(4:3 aspect ratio)
1440 pixels x 1080 pixels (1.5M)
640 pixels x 480 pixels (0.3M)
“Approximate Number of Still Images (Unit:
Number of Shots)” ( A p. 43)AC Adapter (AC-V11U)ItemDetailsPower supplyAC 110 V to 240 V, 50 Hz/60 HzOutputDC 5.2 V, 1 AAllowable operating
temperature0°C to 40°C (32°F to 104°F)
(10°C to 35°C (50°F to 95°F) during charging)Dimensions (mm)66 x 28 x 47 (2-5/8” x 1-1/8” x 1-7/8”) (W x H x D:
excluding cord and AC plug)MassApprox. 71 g (0.16 lbs)Memo : 
0 The specifications and appearance of this product are subject to changes
for further improvement without prior notice.Specifications110