Innovative Concepts In Entertainment Ice Ball Owners Service English

							OWNERS AND SERVICE MANUAL
INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.
10123 MAIN STREET, CLARENCE, NY 14031
SERVICE:  1–716–759–0360
  FAX: 1–716–759–0884
  E–MAIL: [email protected]
WEBSITE: icegame.com 
						

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INTRODUCTION
· GAME FEATURES
· GAME PLAY
ASSEMBLY
· BEFORE YOU BEGIN
· TOOLS NEEDED
· INSTALLATION
· SETTING A.C. LINE VOLTAGES
· A.C. LINE VOLTAGE ADJUSTMENTS
SET–UP / TESTING
· SAFETY PRECAUTIONS
· PROGRAMMING YOUR GAME
· OPTION MODES
· TESTING
QUICK TROUBLESHOOTING
· PROBLEMS AND SOLUTIONS
REPAIR
· OPERATIONAL BACKGROUND
· MECHANICAL REPAIR
· ELECTRICAL / ELECTRONIC REPAIR
· MAINTENANCE
PARTS LISTINGS
SCHEMATICS
WARRANTY INFORMATION
TABLE OF CONTENTS 
						

							3
INTRODUCTION
Another important feature of our game is the operator
selectable “Balls per game”. This feature allows the
operator to control how many balls the game will normally
deliver. This amount is adjustable from 1 to 20 balls per
game. It is however important to note that THE BALLS
PER GAME IS NOT RELATED TO HOW MANY BALLS
ARE IN THE GAME. The quantity of balls in the game is
only for reference based on the normal 9 balls given in the
traditional game. The game will work with 1 to 15 balls in
the game, yet deliver the proper amount programmed into
the game every time. (It is a good idea however to have at
least 3 balls in the game to avoid slow play)
All programming is accomplished from the Main P.C. Board
which is conveniently located at the front end of the
cabinet. This make servicing and adjusting as easy as
turning a key.
GAME PLAY
Game play begins when a player has inserted enough
money into the game to create 1 “Credit”. At this point, the
“Start” button begins to flash.
When the start button is pressed, the balls release from
the game and the game begins.
The player throws balls at the target pockets and is
awarded the points indicated on those pockets.
The player continues to throw balls until they are all used
up. If the player breaks a predetermined score during
game play, he may be entitled to get “Free Balls”.
At the end of the game, the game will dispense tickets
based on score. (If the game is so equipped)
If the player gets a “New High Score” or “Extended Play”
the rotating Beacon light will turn on. The Beacon light will
also turn on if the player has won the ticket jackpot from
the Optional Jackpot Marquee.
GAME FEATURES
Thank you for your purchase of the new ICE BALL Alley
Roller game from I.C.E. Through extensive testing and
consultation with game operators, we have
developed a game with all of the features and
serviceability you’ve been asking for. We have gone to
great lengths to manufacture an Alley Roller game that is
far easier to service and operate than anything before it.
The features we have added, truly bring this game up to
date.
The game starts off with unparalleled ease of assembly.
The game goes together in just a few minutes.
The game cabinetry is a unique plywood construction with
a special overlay for a superior finish. A special lacquer
finish is applied over the wood for a beautiful rich, deep
look. All of the cabinet panels interlock together, are
reinforced with cleats and are glued together to produce a
cabinet that can handle all of the abuse you can give it.
Loading tickets is a snap, with our easy pull out drawer.
This new feature drastically reduces the time needed to
load tickets, as well as making it much to service ticket
jams or the dispenser.
Long life fluorescent lighting is used throughout the game
to lower maintenance and create a bright playfield area.
Even the ball return area is back lit to add to the
appearance and serviceability of the game.
Reliability is the name of the game with our new ball
release assembly. With a specially engineered solenoid
and double linkages, this mechanism has been tested to
last for years. Best of all, the entire assembly simply lifts
out of the cabinet with no tools needed!
The best state of the art sound on sound audio is used to
create an exciting atmosphere for the game player. Even
our background theme is synchronized so all games play
the theme at the same time, even when only one game is
being played.
ICE BALL allows the operator to give the players extra
balls when a certain point threshold is reached. In addition,
double scores can be awarded if desired. This extends the
total points possible and adds a great deal to player
appeal. These features also add excitement when used in
conjunction with the optional Jackpot Marquee. 
						

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ASSEMBLY
BEFORE YOU BEGIN
WARNING: WHEN INSTALLING THIS GAME,
A 3 PRONG GROUNDED A.C. RECEPTACLE MUST BE
USED. FAILURE TO DO SO COULD RESULT IN
SERIOUS INJURY TO YOURSELF OR OTHERS.
FAILURE TO USE A GROUNDED RECEPTACLE COULD
ALSO CAUSE IMPROPER GAME OPERATION, OR
DAMAGE TO THE ELECTRONICS
DO NOT DEFEAT OR REMOVE THE GROUNDING
PRONG ON THE POWER CORD FOR THE SAME
REASONS AS  GIVEN ABOVE.  USING AN  IMPROPERLY
GROUNDED GAME COULD VOID YOUR WARRANTY.
HAVE A QUALIFIED ELECTRICIAN CHECK YOUR A.C.
RECEPTACLE TO BE SURE THE GROUND IS
FUNCTIONING PROPERLY.
TOOLS NEEDED
Large Allen Key (Supplied)
Phillips head screwdriver
INSTALLATION
Remove the banding from the pallet.
NOTE: BE SURE TO STAND TO THE SIDE WHEN
CUTTING THE BANDS, AS THEY ARE UNDER
PRESSURE, AND COULD SPRING OUT
CAUSING INJURY.
Lift out all cage parts as well as any other parts shipped
along with the game.
Remove the 2 game halves from the pallet.
Set the rear of the game into the approximate location of
where it will be located. If assembling more than 1
game, you must leave space to run the power cords
and linking phone cord.
Set the front cabinet into position in front of the rear
cabinet.
Open the coin and ticket doors and slide the left side cover
forward enough to connect the harnessing from the
rear cabinet to the front cabinet.Slide the front cabinet into position. Insert the large Allen
key into the holes on the sides of the front cabinet and
rotate the Allen key 180° to lock the cabinet halves
together.
Slide the right hand cover from the game.
Remove the packing material from around the ball release
assembly.
NOTE: KEEP THE PACKING MATERIAL FOR THE BALL
RELEASE ASSEMBLY BEHIND THE GAME IN CASE
YOU DECIDE TO MOVE YOUR GAME LATER.
Open the parts box containing the balls and install them
into the ball return release. (There should be 9 balls
supplied with the game)
Slide the right hand cover back onto the game.
Open the electronics access door. (Door in between the
ticket and coin drawers)
On each Main P.C. Board are 2 modular phone jacks.
Connect a phone line from game to game, plugging 1
end into each game. Feed the phone lines through a
wiring hole located in the rear of the electronic
enclosure. It does not matter which jack you plug the
phone line into on the board as long as the phone lines
are connected from game to game. If you are installing
a Jackpot Marquee, it can be connected to any open
phone jack on any game.
Connect the long Computer style power cord to the Power
Module. The power module is located inside the
Electronics access door, to the lower right. Connect
the other end to a grounded A.C. outlet.*
* Be sure before plugging the game in that it is wired for
the proper A.C. voltage. One way to check is by looking at
the game’s serial number tag. It will indicate the rated
voltage on it. If you are still unsure about what the game’s
voltage is set for, please refer to the “Setting A.C. line
voltages” section in this manual. 
						

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SETTING A.C. LINE
VOLTAGES
The game comes with 4 available line voltage settings as
described below. These settings should be used to
provide A.C. power in the correct range to the game
without over or under powering it.
POWER RANGE VOLTAGE SETTING
     90–110 V.A.C. 110
   110–130 V.A.C. 120
   200–220 V.A.C. 220
   220–240 V.A.C. 240
The game uses a POWER MODULE to handle all of the
A.C. power distribution chores of the game. It incorporates
an On–Off switch, primary A.C. game fusing, and power
switching capabilities. This allows the game to be used
with a wide variety of A.C. voltages by re–strapping the
main transformer.
A.C. LINE VOLTAGE
ADJUSTMENT
To adjust the game for a different A.C. voltage:
•Unplug the game from the outlet.
•Disconnect the power cord from the power
module.
•Using a small flat blade screwdriver, pry the fuse
holder from the power module.
•Notice a small window on the fuse holder with an
arrow that points to the voltage the game is
presently set at.
•Using a small flat blade screwdriver, lift the
retaining tab that holds the voltage selector in the
fuse holder.
•Rotate the voltage selector until the voltage you
want is displayed in the voltage select window.
•Push the voltage selector back into the fuse holder
until it snaps into place. NOTE: Do not force the
selector into the fuse holder. If it does not go in
easily, it is not being installed correctly.
ASSEMBLY
•Snap the fuse holder assembly back into the
power module.
•Plug the power cord back into the receptacle in the
power module, and into the wall outlet.
NOTE: WHEN CHANGING VOLTAGES FROM THE
110–120 TO 220–240 RANGE, LOWER THE MAIN FUSE
AMPERAGE VALUE BY ½.
WHEN CHANGING FROM THE 220–240 TO 110–120
VOLT RANGE, DOUBLE THE MAIN FUSE AMPERAGE
VALUE. 
						

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SET–UP / GAME TESTING
SAFETY PRECAUTIONS
IMPORTANT: FAILURE TO FOLLOW THESE
DIRECTIONS COULD CAUSE SERIOUS DAMAGE TO
YOU OR YOUR GAME.
WARNING: WHEN INSTALLING THIS GAME,
A 3 PRONG GROUNDED A.C. RECEPTICLE MUST BE
USED. FAILURE TO DO SO COULD RESULT IN
SERIOUS INJURY TO YOURSELF OR OTHERS.
FAILURE TO USE A GROUNDED RECEPTICLE COULD
ALSO CAUSE IMPROPER GAME OPERATION, OR
DAMAGE TO THE ELECTRONICS
DO NOT DEFEAT OR REMOVE THE GROUNDING
PRONG ON THE POWER CORD FOR THE SAME
REASONS AS  GIVEN ABOVE.  USING AN  IMPROPERLY
GROUNDED GAME COULD VOID YOUR WARRANTY.
HAVE A QUALIFIED ELECTRICIAN CHECK YOU’RE
A.C. RECEPTICLE TO BE SURE THE GROUND IS
FUNCTIONING PROPERLY.
REPLACE ALL INCANDESCENT BULBS WITH PROPER
ICE SUPPLIED BULBS ONLY
PROGRAMMING YOUR GAME
This section will give you a detailed explanation of the
functions and operating characteristics of each of the
programming buttons.
PLEASE READ THIS SECTION CAREFULLY TO
AVOID PROBLEMS WITH YOUR GAME.
NOTE: THE PROGRAMMING AND TEST BUTTONS
ARE LOCATED ALONG THE FRONT EDGE OF THE
MAIN P.C. BOARD WHICH IS LOCATED BEHIND
THE ELECTRONICS ACCESS DOOR. THIS DOOR
IS BETWEEN THE TICKET AND COIN DRAWERS
AT THE FRONT OF THE GAME.
PROGRAMMING BUTTON
(PGM / SW1)
This button is used to enter and exit the programming
mode. Use this button to change game settings or to
remotely change settings on the optional Jackpot Marquee.
Press this button once to enter programming mode. When
in this mode, the game displays will display information
pertinent to game programming. Press this button once
again to exit programming mode.
Once in this mode, you can push SW2, SW3 or SW4 to
make adjustments to the game.
SELECT BUTTON
(SEL / SW2)
This button is used to advance through all of the various
programming option modes. Each push of this button will
move you to the next programmable option. The option
number is displayed in the “Balls Left” display.
STEP UP BUTTON
(UP / SW3)
This button is used to change the VALUE of a particular option
mode. The operation mode values are displayed on the “Score”
display. Each push of this button changes to the next HIGHER
available value for that mode.
STEP DOWN BUTTON
(DOWN / SW4)
This button is used to change the VALUE of a particular
option mode. Each push of this button changes to the next
LOWER available value for that mode. 
						

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SET–UP / GAME TESTING
TEST BUTTON
(TEST / SW5)
This button is used for factory burn–in of the game
electronics. It is also very helpful to be sure all game
functions work correctly. When in this mode, the following
things will happen:
Game release solenoid will cycle on and off
Displays will count down displaying similar
numbers. (Ex.: all 9’s or 8’s)
Beacon light will cycle on and off.
Closing any score (playfield) switch by throwing a
ball will create an audible sound.
Pushing the start button, coin switch or low ticket
micro switch will create an audible sound.
Game theme song will constantly play.
To exit the test mode, press the programming button.
AUDIO TEST BUTTON
(AUDIO TEST / SW6)
Pressing this button will cause the game’s theme song to
play. This is used to prove that the audio microprocessor is
talking to the logic microprocessor properly. This is a useful
Main P.C. Board troubleshooting procedure.
OPTIONS MODES
Please the setting information carefully BEFORE making
any adjustments. Failure to set options properly can yield
unexpected results.
PLEASE NOTE: THE VALUES PRE–SET AT THE
FACTORY HAVE BEEN FOUND TO WORK BEST
FOR MOST LOCATIONS.
MODE 00
(VOLUME)
This option is used to change the relative sound volume of
the game. “1” is the lowest the game can be set to play at
while “4” is the loudest. Each time the button is pushed, a
sound is played to make it easier to determine where the
volume level should be set. The factory default for this
option mode is “3”.
MODE 01
(COINS PER CREDIT)
COIN INPUT #1
This mode determines how many coins are needed to
create 1 credit for coin input #1. (This is also the only coin
input normally adjusted for most usage) This value can be
adjusted from 0–8. Setting a “1” would indicate 1 coin is
needed to obtain 1 credit. A “2” would indicate 2 coins are
needed to obtain 1 credit. Setting a “0” sets the game to
the “FREE PLAY” mode. The factory default for this setting
is “1”.
MODES 02–03–04
(COINS PER CREDIT)
COIN INPUTS 2–3–4
These coin input functions in an identical fashion to that of
MODE 01. These options are generally used in markets
that require the use of electronic multi–mechs. Consult our
service department if you have any questions regarding the
use of electronic multi–mechs.
MODE 05
(MULTI–CREDITS)
This mode can be used to create multiple credits for each
coin inserted. For example: setting a “2” would give you 2
credits for each coin inserted. The range for this option is
0–9. Setting a “0” turns this option off. The default for this
option is “0”. 
						

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SET–UP / GAME TESTING
MODE 06
(CREDIT BONUS)
This option is used to create “Bonus Credits”. The way this
option works is as follows: if a “3” is set, for every 3 coins
put in AT THE SAME TIME, 1 extra credit would be given.
The range for this option is 0–9. Setting a “0” turns this
option off. The default value for this option is ”0”.
MODE 07
(BALLS PER GAME)
This option determines the STANDARD amount of balls
dispensed per game. This amount DOES NOT include any
other balls that may be dispensed by other option settings.
NOTE: THE NUMBER SET WILL DETERMINE HOW
MANY BALLS ARE DISPENSED PER GAME. THE
NUMBER IS NOT DETERMINED BY THE BALLS
KEPT IN THE GAME. THE NUMBER OF BALLS IN
THE GAME IS BASICALLY USED AS A BALL
SUPPLY. THIS AMOUNT SHOULD NOT BE
ALLOWED TO GO BELOW THREE (3) OR ABOVE
FIFTEEN (15).
The range for this option is 0–20. The default value for this
option is “9”. (The traditional balls per game value for alley
roller games).
POINT SETTING INFORMATION
IN SOME OF THE MODES BELOW, POINT VALUE
WILL BE DISCUSSED.
THIS GAME HAS THE ABILITY TO BE SET FOR 3
DIFFERENT POINT LEVELS. (DISCUSSED IN
DETAIL IN MODE 21.) WHENEVER POINT VALUES
ARE DISCUSSED, THE SIGNIFICANT (FRONT END
NUMBERS) ARE  DISCUSSED.  THE TRAILING
“00’S” ARE NOT IMPORTANT.
EXAMPLE: SETTING A “30” WOULD BE GOOD
FOR 300 OR 3,000 POINTS. SETTING A 300
WOULD BE GOOD FOR 3,000 OR 30,000 POINTS.
CALL OUR SERVICE DEPARTMENT AT:
1–716–759–0360
MODE 08
(EXTENDED PLAY POINTS)
When this mode is selected, the game will dispense
additional balls when a pre–determined score is reached.
THE GAME COMES STOCK SET TO DELIVER POINTS
BASED ON 1,000 POINT INCREMENTS. Therefore
setting a 300 in this mode would give an extended play
point value of 3,000. The range for this option is 0–9999.
The default value for this option is 300.
MODE 09
(EXTENDED PLAY BALLS)
This mode determines how many “Extended Play” balls will
be dispensed when the extended play points value (see
mode 08) has been reached. The range for this option is
0–20 balls. Setting a “0” will turn this option off, even if
mode 08 is active. The default for this option is “3”.
MODE 10
(DOUBLE POINTS)
This game has an option that will have the game double
the point value of 1 of the balls thrown during game play.
The time that the double point throw shows up varies from
game to game, but always shows up once during the
game. Setting a “1” turns this option on. Setting a “0” turns
this option off. The default for this mode is “1”.
MODE 11
(ATTRACT MODE)
This mode will play the game’s “Attract” mode when
selected. The attract mode consists of the game’s theme
song being played, along with the beacon light turning on.
The values for this mode (in minutes) is 0–30. Setting a “0”
turns the attract mode off. The default value for this mode
is “3”. 
						

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SET–UP / GAME TESTING
MODE 12
(POINTS PER TICKET)
This option adjusts the points needed to dispense a ticket.
Setting a value of 30 will dispense 1 ticket for every 3,000
points scored. The range for this option is 0–9999. The
default value for this mode is “30”. (ticket for every 3,000
points)
MODE 13
(MINIMUM TICKETS)
This mode sets the minimum amount of tickets that can be
dispensed in a game. This would be the equivalent of a
“just for playing” option. This amount set IS NOT in
addition to other tickets won. If the amount of tickets
normally won exceeds the minimum amount set, that
number is the number awarded. The range for this option
is 0–10. Setting a “0” turns this option off. The default value
for this mode is “4”.
MODE 14
(TICKET CAP)
This mode determines the maximum amount of tickets that
can be given in a game REGARDLESS of points made.
NOTE: THIS MAXIMUM WILL NOT AFFECT THE
TICKETS DISPENSED FOR WINNING THE TICKET
JACKPOT FROM THE OPTIONAL “JACKPOT
MARQUEE”. ANY JACKPOT TICKET CAP WILL BE
HANDLED BY THE JACKPOT MARQUEE.
The range for this option is 0–50. Setting a “0” turns the
option off. The default setting is “0”.
MODE 15
(TICKET THRESHOLD)
With this option enabled, it will not be possible to win any
tickets until a pre–determined threshold value has been
reached. Once this threshold has been crossed, tickets will
then be dispensed.
MODE 16
(DEFAULT HIGH SCORE)
This mode sets the INITIAL high score. This value is the
value displayed when the game is first powered up.*
* This value will not be seen if mode 22 has been
programmed to keep the previous high score.
The values for this mode are 0–9999. The default value for
this mode is 200. (20,000 points)
MODE 17
(EXTRA BALLS FOR HIGH
SCORE)
This mode determines how many free balls will be
dispensed for breaking the high score. The values for this
mode are 0–10. Setting a value of “0” turns this mode off.
The default for this mode is “1”.
MODE 18
(AUTO ADVANCE  BALL)
This mode is needed for 2 reasons. First, if someone starts
a game but does not throw the balls or walks away, there
has to be a way to end the game. Second, if a ball is
thrown into another game by mistake, the game would
never end unless the game had a way to count down a
ball.
This mode eliminates both of the above problems by
automatically counting down by 1 ball every XXX seconds.
XXX being the value programmed into this mode. The
number chosen will be the amount of seconds between the
counting down of each ball. The values for this mode are
0–60. Setting a “0” turns this feature off. (Not normally
advisable) The default value for this mode is “20”. 
						

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SET–UP / GAME TESTING
MODE 19
(THEME PLAY ON)
This mode allows the game’s theme song to be eliminated
during game play. Setting a “1” plays the theme during
game play. Setting a “0” turns the theme song off. It is
advisable to leave the song play during the game, as it
adds excitement to the game and speeds up game play.
NOTE: THE GAME’S THEME SONG IS
SYNCHRONIZED ON ALL GAMES. WHEN 1 GAME
IS STARTED, THE THEME PLAYS ON ALL GAMES.
THIS PREVENTS SONGS PLAYING AT DIFFERENT
TIMES AND THE DISTRACTING NOISES
ASSOCIATED WITH THAT CONDITION. THIS
SYNCHRONIZATION DOES NOT AFFECT GAME
PLAY  IN ANY  WAY AND  IS A  BENEFICIAL  DESIGN
CONSIDERATION.
MODE 20
(STATION I.D.)
For the games to synchronize their sound properly or to
run the optional “Jackpot Marquee” properly, the games
must have different identification numbers. Each game
must be set to a different I.D. the numbers available are
from 00–13. It doesn’t matter which numbers you pick or if
the numbers are sequential or not, so long as each
number is different.
IMPORTANT: IF THE STATION I.D.’S ARE NOT SET
PROPERLY, THE GAME WILL WORK STRANGELY,
CAUSING MANY UNEXPECTED PROBLEMS.
MODE 21
(MODE)
This mode sets the score values for various point
configurations. The game comes with the following score
values:
1000
2000
3000
4000
5000If you wish, you can set values in the 100’s range (100,
200, etc.) or in the 10’s range (10, 20, etc.). If you wish to
lower the value, use the following guide.
Set a “0” for point values in the 1,000’s
Set a “1” for point values in the 100’s
Set a “2” for point values in the 10’s
MODE 22
(NO KEEP HIGH SCORE)
This mode will reset the high score to the value set in
option mode 16 at power up when enabled. Setting a “0”
will keep the high score indicated at power down. Setting a
“1’ will reset the value to that in option mode 16.
MODE 23
(FACTORY DEFAULTS)
When this mode is selected, the game will revert to all
factory default settings.
SET “1”, THEN EXIT PROGRAMMING MODE TO
RESET ALL  VALUES  TO  FACTORY  DEFAULT.
The default for this mode is “0”.
TESTING
After the game is installed and set up, it is a good idea to
play a few games, to be sure everything is working
properly.
Play a few games paying special attention to the following
areas:
Balls per game
Tickets dispensed
Beacon light working
Proper scoring
Proper jackpot (If using Marquee)
IF YOU HAVE ANY QUESTIONS REGARDING
THESE SETTINGS, PLEASE CALL OUR