IBM Thinkpad X20 X21 X22 X23 X24 Manual
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ThinkPad X20, X21, X22, X23, X24 Hardware Maintenance Manual
noteBefore using this information and the product it supports, be sure to read the general information under Chapter 4, “Notices” on page 137 First Edition (March 2002) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time. It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative. © Copyright International Business Machines Corporation 2001. All rights reserved.NotetoUS Government Users — Documentation related to restricted rights — Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents Chapter 1. Introduction..........1 Importantserviceinformation.........1 FRU replacement strategy........1 Hard disk drive replacement strategy.....2 How to use error messages........2 How to read POST error messages......2 Safety notices: multilingual translations......3 Safetyinformation............12 General safety............12 Electricalsafety...........13 Safety inspection guide.........14 Handling electrostatic discharge-sensitive devices 15 Grounding requirements.........16 Laser compliance statement.........17 Laser radiation.............18 Chapter 2. General descriptions.......21 Read this first.............21 Relatedserviceinformation.........24 ServiceWebsite...........24 Product recovery program........24 Using Recovery CD..........25 Creating a Recovery Repair diskette.....26 Passwords.............26 Power management..........28 Checkout guide............32 Testing the computer..........34 Detecting system information with PC-Doctor . . . 35 Power system checkout.........38 Chapter 3. ThinkPad X20, X21, X22, X23, X24 . . . 39 Product overview............42 Specifications............42 Statusindicators...........45 Fn key combinations..........47 Symptom-to-FRU index..........48 Numeric error codes..........48 Error messages...........50 Beep symptoms...........51 LCD-related symptoms.........52 Intermittentproblems..........52 Undetermined problems.........53 FRU replacement notices.........54 Screwnotices............54 Retaining serial numbers.........55 Removing and replacing a FRU........57 1010 Battery pack...........58 1020 DIMM............59 1030 Backup battery..........60 1040 Hard disk drive..........61 iii
1050 Keyboard...........63 1060 KBD Control Panel Assemble.....67 1070 Mini PCI adapter.........69 1080 CDC adapter..........70 1090 BDC adapter..........71 1100 Fan assembly..........72 1110 Wirelesslan assembly for X22, X23, X24 . . 74 1120 LCD assembly..........75 1130 Case Keyboard deck........79 1140 Speaker............82 1150 PC Card slot assembly.......84 1160IRDAPort...........85 1170 RJ11, RJ45...........87 1180 System board..........89 1190 LCD USB cover..........91 1200 Front bezel...........92 1210 LCD panel...........93 Locations..............98 Front view for X20, X21.........98 FrontviewforX22 ..........98 Front view for X23, X24.........99 Rear view for X20, X21.........101 Rear view for X22, X23, X24.......101 Bottomview............103 PartsList..............104 X20 series model matrix........104 X21 series model matrix........104 X22 series model matrix........105 X23 series model matrix........105 X24 series model matrix........106 LCDFRU.............107 System.............112 Keyboard.............121 Base Cover FRU..........122 Recovery CDs for X21 Series.......124 Recovery CDs for X22 Series.......126 Recovery CDs for X23 Series.......128 Recovery CDs for X24 Series.......129 Miscellaneous parts..........131 OptionsFRUlist...........133 Common parts list (X20, X21, X22, X23, X24) 135 Chapter 4. Notices...........137 Trademarks.............137 ivThinkPad X20, X21, X22, X23, X24
Chapter 1. Introduction Important service information ImportantBIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.ibm.com/pc/support/ Advise customers to contact the IBM ®HelpCenter® at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. FRU replacement strategy Before replacing partsEnsure that all BIOS and device driver fixes are installed before replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: vIf you are instructed to replace a FRU, but the replacement does not correct the problem, reinstall the original FRU before you continue. vSome computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and the first board that you replace does not correct the problem, reinstall the original board, and then replace the other (processor or system) board. vIf an adapter or device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. AttentionA customized setup configuration (other than default settings) may exist on the computer you are servicing. Running Automatic Configuration may alter those settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that the settings are in place. 1
Hard disk drive replacement strategy Always try to run a low-level format before replacing a hard disk drive. AttentionThe drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. How to use error messages Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. How to read POST error messages POST error messages are displayed on the screen as three, four, five, or eight digits. The error messages that can be displayed as shorter POST messages are highlighted in this index. Some digits have one meaning for SCSI errors and a different meaning for non-SCSI errors. The following example shows which digits display the shorter POST error messages and also defines the SCSI information in each digit of an eight-digit error message. Shorter POST Messages Reserved Device Code 00000000 ID (SCSI)Logical Unit Number (SCSI)Slot Number (SCSI)Size (SCSI) Each SCSI device is assigned a unique SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether an error message is coming from an internal or an external device. 2ThinkPad X20, X21, X22, X23, X24
Safety notices: multilingual translations The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts. Avant de remettre l’ordinateur sous tension après remplacement d’une unitéen clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez l’unitéet assurez-vous qu’aucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit. Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muβsichergestellt werden, daβkeine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer muβgeschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder -splitter können Kurzschlüsse erzeugen. Prima di accendere l’elaboratore dopo cheéstata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all’interno dell’elaboratore. Verificare ciòscuotendo l’elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi. Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos. Chapter 1. Introduction3
Safety Notice 2Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu niàl’eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vousàla réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez àn’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d’exploser. Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung dieörtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts- oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen. Alcune batterie di riserva contengono una piccola quantitàdi nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell’acqua né cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell’RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa. 4ThinkPad X20, X21, X22, X23, X24
Safety Notice 2Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilizaciónde una batería no apropiada puede provocar la ignición o explosión de la misma. Chapter 1. Introduction5
Safety Notice 3The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu niàl’eau. Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vousàla réglementation en vigueur. Lorsque vous remplacez la batterie, veillezà n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d’exploser. Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung dieörtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen. La batteria contiene piccole quantitàdi nichel. Non smontarla, gettarla nel fuoco o nell’acqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa. Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una bateríano apropiada puede provocar la ignición o explosiónde la misma. 6ThinkPad X20, X21, X22, X23, X24