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IBM M400 Projector User Manual

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    							Appendix
     
    B.
     
    Troubleshooting
     
    The
     
    following
     
    table
     
    provides
     
    troubleshooting
     
    information
     
    for
     
    the
     
    projector.
     
    In
     
    some
     
    cases,
     
    more
     
    than
     
    one
     
    possible
     
    solution
     
    is
     
    provided.
     
    Tr y
     
    the
     
    solutions
     
    in
     
    the
     
    order
     
    they
     
    are
     
    presented.
     
    When
     
    the
     
    problem
     
    is
     
    solved,
     
    you
     
    can
     
    skip
     
    the
     
    additional
     
    solutions.
      
    Table
     
    B-1.
     
    Troubleshooting
     
    Problem
     
    Solution
     
    No
     
    image
     
    appears
     
    on
     
    the
     
    screen.
     
    v
       
     
    Make
     
    sure
     
    your
     
    computer
     
    and
     
    projector
     
    are
     
    turned
     
    on.
     
    v
     
     
     
    If
     
    the
     
    Blank
     
    screen
     
    is
     
    shown,
     
    press
     
    the
     
    Blank
     
    button
     
    on
     
    the
     
    remote
     
    control.
     
    v
     
     
     
    Verify
     
    the
     
    settings
     
    on
     
    your
     
    notebook
     
    or
     
    desktop
     
    PC.
     
    v
     
     
     
    Turn
     
    off
     
    all
     
    equipment
     
    and
     
    power
     
    up
     
    again
     
    in
     
    the
     
    correct
     
    order.
     
    See
     
    “Starting
     
    and
     
    shutting
     
    down
     
    the
     
    projector”
     
    on
     
    page
     
    2-1.
     
    The
     
    image
     
    is
     
    blurred
     
    v
     
     
     
    Adjust
     
    the
     
    Focus
     
    on
     
    the
     
    projector.
     
    See
     
    “Adjusting
     
    the
     
    image”
     
    on
     
    page
     
    2-4.
     
    v
     
     
     
    Press
     
    the
     
    Auto
     
    button
     
    on
     
    the
     
    remote
     
    control
     
    or
     
    the
     
    projector.
     
    v
     
     
     
    Ensure
     
    the
     
    projector-to-screen
     
    distance
     
    is
     
    within
     
    the
     
    range
     
    specified.
     
    The
     
    image
     
    is
     
    wider
     
    at
     
    the
     
    top
     
    or
     
    bottom
     
    (trapezoid
     
    effect).
     
    v
     
     
     
    Position
     
    the
     
    projector
     
    so
     
    it
     
    is
     
    as
     
    perpendicular
     
    to
     
    the
     
    screen
     
    as
     
    possible.
     
    v
     
     
     
    Use
     
    the
     
    Keystone
     
    button
     
    on
     
    the
     
    remote
     
    control
     
    or
     
    projector
     
    to
     
    correct
     
    the
     
    problem.
     
    See
     
    “Adjusting
     
    the
     
    image”
     
    on
     
    page
     
    2-4.
     
    The
     
    image
     
    is
     
    reversed
     
    or
     
    upside
     
    down.
     
    Check
     
    the
     
    Projection
     
    setting
     
    on
     
    the
     
    Setup
     
    menu
     
    of
     
    the
     
    OSD.
     
    See
     
    “View
     
    menu”
     
    on
     
    page
     
    5-4
     
    The
     
    image
     
    is
     
    streaked.
     
    v
     
     
     
    Set
     
    the
     
    Frequency
     
    and
     
    Tracking
     
    settings
     
    on
     
    the
     
    Setup
     
    menu
     
    of
     
    the
     
    OSD
     
    to
     
    the
     
    default
     
    settings.
     
    See
     
    “Navigating
     
    the
     
    OSD”
     
    on
     
    page
     
    5-1.
     
    v
     
     
     
    To
     
    ensure
     
    the
     
    problem
     
    is
     
    not
     
    caused
     
    by
     
    a
     
    connected
     
    PC’s
     
    video
     
    card,
     
    connect
     
    to
     
    another
     
    computer.
     
    The
     
    image
     
    is
     
    flat
     
    with
     
    no
     
    contrast
     
    Adjust
     
    the
     
    Contrast
     
    setting
     
    on
     
    the
     
    Main
     
    menu
     
    of
     
    the
     
    OSD.
     
    See
     
    “Navigating
     
    the
     
    OSD”
     
    on
     
    page
     
    5-1.
     
    The
     
    color
     
    of
     
    the
     
    projected
     
    image
     
    does
     
    not
     
    match
     
    the
     
    source
     
    image
     
    Adjust
     
    the
     
    Color
     
    Temp.
     
    and
     
    Gamma
     
    settings
     
    on
     
    the
     
    ColorMgr
     
    menu
     
    of
     
    the
     
    OSD.
     
    See
     
    “Color
     
    menu”
     
    on
     
    page
     
    5-2.
      
    ©
     
    Copyright
     
    IBM
     
    Corp.
     
    2004
     
    B-1  
    						
    							Table
     
    B-1.
     
    Troubleshooting
     
    (continued)
     
    Problem
     
    Solution
     
    There
     
    is
     
    no
     
    light
     
    from
     
    the
     
    projector
     
    v
       
     
    Check
     
    that
     
    the
     
    power
     
    cable
     
    is
     
    securely
     
    connected.
     
    v
     
     
     
    Ensure
     
    the
     
    power
     
    source
     
    is
     
    good
     
    by
     
    testing
     
    with
     
    another
     
    electrical
     
    device.
     
    v
     
     
     
    Restart
     
    the
     
    projector
     
    in
     
    the
     
    correct
     
    order
     
    and
     
    check
     
    that
     
    the
     
    Power
     
    LED
     
    is
     
    green.
     
    v
     
     
     
    If
     
    you
     
    have
     
    replaced
     
    the
     
    lamp
     
    recently,
     
    try
     
    resetting
     
    the
     
    lamp
     
    connections.
     
    Make
     
    sure
     
    the
     
    lamp
     
    cover
     
    is
     
    flush
     
    with
     
    the
     
    projector
     
    case
     
    when
     
    closed.
     
    v
     
     
     
    Replace
     
    the
     
    lamp
     
    module.
     
    See
     
    “Replacing
     
    the
     
    projector
     
    lamp”
     
    on
     
    page
     
    A-1.
     
    v
     
     
     
    Put
     
    the
     
    old
     
    lamp
     
    back
     
    in
     
    the
     
    projector
     
    and
     
    have
     
    the
     
    projector
     
    serviced.
     
    The
     
    lamp
     
    goes
     
    off.
     
    v
     
     
     
    Power
     
    surges
     
    can
     
    cause
     
    the
     
    lamp
     
    to
     
    turn
     
    off.
     
    Press
     
    the
     
    Power
     
    button
     
    twice
     
    to
     
    turn
     
    off
     
    the
     
    projector.
     
    When
     
    the
     
    Lamp
     
    Ready
     
    LED
     
    is
     
    on,
     
    press
     
    the
     
    Power
     
    button.
     
    v
     
     
     
    Replace
     
    with
     
    a
     
    new
     
    lamp
     
    module.
     
    See
     
    “Replacing
     
    the
     
    projector
     
    lamp”
     
    on
     
    page
     
    A-1.
     
    v
     
     
     
    Put
     
    the
     
    old
     
    lamp
     
    back
     
    in
     
    the
     
    projector
     
    and
     
    have
     
    the
     
    projector
     
    serviced.
     
    The
     
    projector
     
    does
     
    not
     
    respond
     
    to
     
    the
     
    remote
     
    control.
     
    v
     
     
     
    Direct
     
    the
     
    remote
     
    control
     
    towards
     
    the
     
    front
     
    or
     
    rear
     
    remote
     
    sensors
     
    on
     
    the
     
    projector.
     
    v
     
     
     
    Ensure
     
    the
     
    path
     
    between
     
    remote
     
    and
     
    sensor
     
    is
     
    not
     
    obstructed.
     
    v
     
     
     
    Turn
     
    off
     
    any
     
    fluorescent
     
    lights
     
    in
     
    the
     
    room.
     
    v
     
     
     
    Check
     
    the
     
    battery
     
    polarity.
     
    v
     
     
     
    Replace
     
    the
     
    batteries.
     
    v
     
     
     
    Turn
     
    off
     
    other
     
    Infrared-enabled
     
    devices
     
    in
     
    the
     
    vicinity.
     
    v
     
     
     
    Have
     
    the
     
    remote
     
    control
     
    serviced.
     
    There
     
    is
     
    no
     
    sound.
     
    v
     
     
     
    Adjust
     
    the
     
    volume
     
    on
     
    the
     
    remote
     
    control.
     
    v
     
     
     
    See
     
    “Adjusting
     
    the
     
    volume”
     
    on
     
    page
     
    2-5.
     
    v
     
     
     
    Adjust
     
    the
     
    volume
     
    of
     
    the
     
    audio
     
    source.
     
    v
     
     
     
    Check
     
    the
     
    audio
     
    cable
     
    connection.
     
    v
     
     
     
    Test
     
    the
     
    source
     
    audio
     
    output
     
    with
     
    other
     
    speakers.
     
    v
     
     
     
    Have
     
    the
     
    projector
     
    serviced.
     
    The
     
    sound
     
    is
     
    distorted.
     
    v
     
     
     
    Check
     
    the
     
    audio
     
    cable
     
    connection.
     
    v
     
     
     
    Test
     
    the
     
    source
     
    audio
     
    output
     
    with
     
    other
     
    speakers.
     
    v
     
     
     
    Have
     
    the
     
    projector
     
    serviced.
     
       
    B-2
     
    IBM
     
    M400
     
    PROJECTOR:
     
    User ’s
     
    Guide 
    						
    							Projector
     
    LEDs
     
    The
     
    LEDs
     
    on
     
    top
     
    of
     
    the
     
    projector
     
    indicates
     
    the
     
    state
     
    of
     
    the
     
    projector
     
    and
     
    can
     
    help
     
    you
     
    troubleshoot.
      
    Table
     
    B-2.
     
    Projector
     
    LED
     
    behavior
     
    and
     
    projector
     
    errors
     
    LED
     
    behavior
     
    Explanation
     
    Lit
     
    red
     
    When
     
    the
     
    power
     
    is
     
    on
     
    (Lit
     
    green)
     
    Standby
     
    (Lit
     
    amber)
     
    It
     
    is
     
    time
     
    to
     
    replace
     
    the
     
    lamp.
     
    Replace
     
    with
     
    a
     
    new
     
    lamp
     
    cartridge.
     
    See
     
    “Replacing
     
    the
     
    projector
     
    lamp”
     
    on
     
    page
     
    A-1
     
    for
     
    more
     
    information.
     
    Lit
     
    red
     
    Flashing
     
    amber
     
    for
     
    60
     
    seconds,
     
    then
     
    lit
     
    amber
     
    The
     
    lamp
     
    has
     
    reached
     
    the
     
    end
     
    of
     
    its
     
    service
     
    life.
     
    The
     
    power
     
    will
     
    no
     
    longer
     
    turn
     
    on.
     
    The
     
    projector
     
    can
     
    be
     
    used
     
    for
     
    100
     
    hours
     
    after
     
    the
     
    lamp
     
    has
     
    reached
     
    the
     
    end
     
    of
     
    its
     
    service
     
    life.
     
    Replace
     
    with
     
    a
     
    new
     
    lamp
     
    cartridge.
     
    See
     
    “Replacing
     
    the
     
    projector
     
    lamp”
     
    on
     
    page
     
    A-1.
     
    Flashing
     
    red
     
    (lit
     
    for
     
    1
     
    second/off
     
    for
     
    1
     
    second)
     
    Lit
     
    red
     
    The
     
    lamp
     
    cover
     
    is
     
    open.
     
    The
     
    lamp
     
    cover
     
    is
     
    not
     
    properly
     
    mounted.
     
    Mount
     
    it
     
    properly.
     
    Flashing
     
    red
     
    (lit
     
    for
     
    0.5
     
    seconds/off
     
    for
     
    0.5
     
    seconds)
     
    Lit
     
    red
     
    The
     
    temperature
     
    is
     
    abnormally
     
    high.
     
    v
       
     
    The
     
    temperature
     
    protector
     
    has
     
    been
     
    activated.
     
    If
     
    the
     
    room
     
    temperature
     
    is
     
    high,
     
    move
     
    the
     
    projector
     
    to
     
    a
     
    cool
     
    place.
     
    If
     
    the
     
    projector ’s
     
    internal
     
    temperature
     
    is
     
    high,
     
    check
     
    the
     
    cooling
     
    fan’s
     
    ventilation
     
    slots
     
    and
     
    clean
     
    them
     
    if
     
    they
     
    are
     
    clogged.
     
    v
     
     
     
    When
     
    the
     
    temperature
     
    protector
     
    is
     
    activated,
     
    the
     
    power
     
    turns
     
    off
     
    and
     
    in
     
    some
     
    cases
     
    will
     
    not
     
    turn
     
    back
     
    on
     
    immediately.
     
    In
     
    this
     
    case
     
    wait
     
    90
     
    seconds,
     
    then
     
    try
     
    again.
     
    Flashing
     
    red
     
    (lit
     
    for
     
    0.5
     
    seconds/off
     
    for
     
    0.5
     
    seconds)
     
    Lit
     
    amber
     
    The
     
    fan
     
    has
     
    stopped.
     
    Unplug
     
    the
     
    power
     
    cable
     
    and
     
    contact
     
    a
     
    store
     
    that
     
    sells
     
    the
     
    IBM
     
    M400
     
    PROJECTOR
     
    for
     
    repairs.
     
    Flashing
     
    red
     
    (lit
     
    for
     
    1
     
    second/off
     
    for
     
    1
     
    second)
     
    When
     
    the
     
    lamp
     
    has
     
    burned
     
    out
     
    during
     
    use
     
    Flashing
     
    amber
     
    for
     
    90
     
    seconds,
     
    then
     
    lit
     
    amber
     
    When
     
    the
     
    lamp
     
    does
     
    not
     
    come
     
    on
     
    from
     
    the
     
    start
     
    Lit
     
    amber
     
    The
     
    lamp
     
    will
     
    not
     
    light.
     
    Wait
     
    at
     
    least
     
    90
     
    seconds,
     
    then
     
    turn
     
    the
     
    power
     
    back
     
    on.
     
    If
     
    the
     
    problem
     
    persists,
     
    unplug
     
    the
     
    power
     
    cable
     
    and
     
    contact
     
    a
     
    store
     
    that
     
    sells
     
    the
     
    IBM
     
    M400
     
    PROJECTOR
     
    for
     
    repairs.
     
     
     
    Note:
     
     
    If
     
    the
     
    projector
     
    LEDs
     
    flash
     
    in
     
    a
     
    manner
     
    that
     
    is
     
    not
     
    addressed
     
    above,
     
    unplug
     
    the
     
    power
     
    cable
     
    and
     
    contact
     
    your
     
    retailer.
      
    Appendix
     
    B.
     
    Troubleshooting
     
    B-3 
    						
    							Thermal
     
    protector
     
    When
     
    the
     
    temperature
     
    inside
     
    the
     
    projector
     
    becomes
     
    abnormally
     
    high,
     
    the
     
    LED
     
    indicator
     
    flashes
     
    red
     
    (0.5
     
    seconds
     
    on/0.5
     
    seconds
     
    off)
     
    the
     
    Standby
     
    indicator
     
    is
     
    a
     
    steady
     
    red,
     
    and
     
    at
     
    the
     
    same
     
    time
     
    the
     
    temperature
     
    protector
     
    operates
     
    and
     
    switches
     
    off
     
    the
     
    power
     
    of
     
    the
     
    projector.
     
    If
     
    this
     
    happens,
     
    please
     
    follow
     
    the
     
    steps
     
    below:
     
    1.
       
     
    Switch
     
    off
     
    the
     
    power
     
    and
     
    disconnected
     
    the
     
    power
     
    plug
     
    from
     
    the
     
    wall
     
    outlet.
     
    2.
     
     
     
    Check
     
    the
     
    temperature
     
    of
     
    the
     
    room.
     
    If
     
    the
     
    projector
     
    is
     
    being
     
    used
     
    in
     
    a
     
    location
     
    with
     
    a
     
    high
     
    ambient
     
    temperature,
     
    set
     
    it
     
    up
     
    in
     
    a
     
    cooler
     
    location.
     
    3.
     
     
     
    Check
     
    the
     
    vent
     
    openings
     
    to
     
    make
     
    sure
     
    that
     
    they
     
    are
     
    all
     
    clear.
     
    Clean
     
    the
     
    vent
     
    openings
     
    if
     
    they
     
    are
     
    obstructed.
     
    4.
     
     
     
    Wait
     
    at
     
    least
     
    1
     
    hour
     
    until
     
    the
     
    temperature
     
    of
     
    the
     
    projector
     
    drops,
     
    then
     
    plug
     
    it
     
    in
     
    again.
     
    5.
     
     
     
    If
     
    you
     
    are
     
    still
     
    having
     
    the
     
    same
     
    problem,
     
    please
     
    contact
     
    your
     
    retailer.
      
    B-4
     
    IBM
     
    M400
     
    PROJECTOR:
     
    User ’s
     
    Guide 
    						
    							Appendix
     
    C.
     
    Specifications
     
    Following
     
    are
     
    specifications
     
    for
     
    the
     
    IBM
     
    M400
     
    projector.
      
    Temperature
     
    (non-operating)
     
    5°
     
    to
     
    35°
     
    C
     
    (41°
     
    to
     
    95°
     
    F)
     
    at
     
    sea
     
    level
     
    -10°
     
    to
     
    60°
     
    C
     
    (14°
     
    to
     
    140°
     
    F)
     
    Altitude
     
    (operating)
     
    Altitude
     
    (non-operating)
     
    3,048
     
    m
     
    (0
     
    to
     
    10,000
     
    ft)
     
    12,192
     
    m
     
    (0
     
    to
     
    40,000
     
    ft)
     
    Humidity
     
    (operating)
     
    Humidity
     
    (non-operating)
     
    5%
     
    to
     
    90%
     
    relative
     
    humidity,
     
    non-condensing
     
    5%
     
    to
     
    95%
     
    relative
     
    humidity,
     
    non-condensing
     
    Dimensions
     
    183
     
    x
     
    163
     
    x
     
    48
     
    mm
     
    (7.2
     
    x
     
    6.4
     
    x
     
    1.9
     
    in.)
     
    Weight
     
    1.1
     
    kg
     
    (2.4
     
    lbs)
     
    unpacked
     
    Optics
     
    (focus
     
    range)
     
    1.2
     
    -
     
    9.4
     
    m
     
    (4
     
    to
     
    31
     
    ft)
     
    Lamp
     
    type
     
    11 4
     
    W
     
    lamp
     
    Input
     
    power
     
    requirements
     
    100-240V
     
    1.8A
     
    50/60
     
    Hz
      
    ©
     
    Copyright
     
    IBM
     
    Corp.
     
    2004
     
    C-1  
    						
    							C-2
     
    IBM
     
    M400
     
    PROJECTOR:
     
    User ’s
     
    Guide 
    						
    							Appendix
     
    D.
     
    Service
     
    and
     
    Support
     
    The
     
    following
     
    information
     
    describes
     
    the
     
    technical
     
    support
     
    that
     
    is
     
    available
     
    for
     
    your
     
    product,
     
    during
     
    the
     
    warranty
     
    period
     
    or
     
    throughout
     
    the
     
    life
     
    of
     
    the
     
    product.
     
    Refer
     
    to
     
    your
     
    IBM
     
    Statement
     
    of
     
    Limited
     
    Warranty
     
    for
     
    a
     
    full
     
    explanation
     
    of
     
    IBM
     
    warranty
     
    terms.
     
    Online
     
    technical
     
    support
     
    Online
     
    technical
     
    support
     
    is
     
    available
     
    during
     
    the
     
    life
     
    of
     
    your
     
    product
     
    through
     
    the
     
    Personal
     
    Computing
     
    Support
     
    We b
     
    site
     
    at
     
    www.ibm.com/pc/support.
     
    During
     
    the
     
    warranty
     
    period,
     
    assistance
     
    for
     
    replacement
     
    or
     
    exchange
     
    of
     
    defective
     
    components
     
    is
     
    available.
     
    In
     
    addition,
     
    if
     
    your
     
    IBM
     
    option
     
    is
     
    installed
     
    in
     
    an
     
    IBM
     
    computer,
     
    you
     
    might
     
    be
     
    entitled
     
    to
     
    service
     
    at
     
    your
     
    location.
     
    Your
     
    technical
     
    support
     
    representative
     
    can
     
    help
     
    you
     
    determine
     
    the
     
    best
     
    alternative.
     
    Telephone
     
    technical
     
    support
     
    Installation
     
    and
     
    configuration
     
    support
     
    through
     
    the
     
    IBM
     
    Support
     
    Center
     
    will
     
    be
     
    withdrawn
     
    or
     
    made
     
    available
     
    for
     
    a
     
    fee,
     
    at
     
    IBM’s
     
    discretion,
     
    90
     
    days
     
    after
     
    the
     
    option
     
    has
     
    been
     
    withdrawn
     
    from
     
    marketing.
     
    Additional
     
    support
     
    offerings,
     
    including
     
    step-by-step
     
    installation
     
    assistance,
     
    are
     
    available
     
    for
     
    a
     
    nominal
     
    fee.
     
    To
     
    assist
     
    the
     
    technical
     
    support
     
    representative,
     
    have
     
    available
     
    as
     
    much
     
    of
     
    the
     
    following
     
    information
     
    as
     
    possible:
     
    v
       
     
    Option
     
    name
     
    v
     
     
     
    Option
     
    number
     
    v
     
     
     
    Proof
     
    of
     
    purchase
     
    v
     
     
     
    Computer
     
    manufacturer,
     
    model,
     
    serial
     
    number
     
    (if
     
    IBM),
     
    and
     
    manual
     
    v
     
     
     
    Exact
     
    wording
     
    of
     
    the
     
    error
     
    message
     
    (if
     
    any)
     
    v
     
     
     
    Description
     
    of
     
    the
     
    problem
     
    v
     
     
     
    Hardware
     
    and
     
    software
     
    configuration
     
    information
     
    for
     
    your
     
    system
    If
     
    possible,
     
    be
     
    at
     
    your
     
    computer.
     
    Your
     
    technical
     
    support
     
    representative
     
    might
     
    want
     
    to
     
    walk
     
    you
     
    through
     
    the
     
    problem
     
    during
     
    the
     
    call.
     
    For
     
    the
     
    support
     
    telephone
     
    number
     
    and
     
    support
     
    hours
     
    by
     
    country,
     
    refer
     
    to
     
    the
     
    following
     
    table.
     
    If
     
    the
     
    number
     
    for
     
    your
     
    country
     
    or
     
    region
     
    is
     
    not
     
    listed,
     
    contact
     
    your
     
    IBM
     
    reseller
     
    or
     
    IBM
     
    marketing
     
    representative.
     
    Response
     
    time
     
    may
     
    vary
     
    depending
     
    on
     
    the
     
    number
     
    and
     
    nature
     
    of
     
    the
     
    calls
     
    received.
     
    Phone
     
    numbers
     
    are
     
    subject
     
    to
     
    change
     
    without
     
    notice.
     
    For
     
    the
     
    latest
     
    phone
     
    number
     
    list,
     
    go
     
    to
     
    www.ibm.com/pc/support
     
    and
     
    click
     
    Support
     
    Phone
     
    List.
      
    Country
     
    or
     
    Region
     
    Telephone
     
    Number
     
    Country
     
    or
     
    Region
     
    Telephone
     
    Number
     
    Argentina
     
    0800-666-0011
     
    Malaysia
     
    03-7727-7800
     
    Australia
     
    1300-130-426
     
    Mexico
     
    001-866-434-2080
     
    Austria
     
    01-24592-5901
     
    Netherlands
     
    020-514-5770
      
    ©
     
    Copyright
     
    IBM
     
    Corp.
     
    2004
     
    D-1  
    						
    							Country
     
    or
     
    Region
     
    Telephone
     
    Number
     
    Country
     
    or
     
    Region
     
    Telephone
     
    Number
     
    Belgium
     
    Dutch
     
    02-210-9820
     
    French
     
    02-210-9800
     
    New
     
    Zealand
     
    0800-446-149
     
    Bolivia
     
    0800-0189
     
    Norway
     
    66
     
    81
     
    11
     
    00
     
    Brazil
     
    55-11-3889-8986
     
    Peru
     
    0-800-50-866
     
    Canada
     
    1-800-565-3344
     
    Toronto
     
    416-383-3344
     
    Philippines
     
    632-995-2225
     
    Chile
     
    800-224-488
     
    Portugal
     
    21-791
     
    51
     
    47
     
    China
     
    (PRC)
     
    800-810-1818
     
    Russia
     
    095-940-2000
     
    China
     
    (Hong
     
    Kong
     
    S.A.R.)
     
    852-2825-7799
     
    Singapore
     
    1800-840-9911
     
    Columbia
     
    980-912-3021
     
    Spain
     
    91-662
     
    49
     
    16
     
    Denmark
     
    45
     
    20
     
    82
     
    00
     
    Sweden
     
    08-477
     
    4420
     
    Ecuador
     
    1-800-426911
     
    (option
     
    #4)
     
    Switzerland
     
    058-333-09-00
     
    Finland
     
    09-459
     
    69
     
    60
     
    Taiwan
     
    886-2-2725-9799
     
    France
     
    02
     
    38
     
    55
     
    74
     
    50
     
    Thailand
     
    66-2-273-4000
     
    Germany
     
    07032-1549
     
    201
     
    Turkey
     
    00-800-446-32-041
     
    Indonesia
     
    021-523-8535
     
    United
     
    Kingdom
     
    0-1475-555
     
    055
     
    Ireland
     
    01-815-9202
     
    United
     
    States
     
    1-800-426-7378
     
    Italy
     
    02-7031-6101
     
    Uruguay
     
    000-411-005-6649
     
    Japan
     
    Consumer
     
    customers
     
    0120-887-870
     
    Business
     
    customers
     
    0120-887-874
     
    Venezuela
     
    0-800-100-2011
     
    Luxembourg
     
    298-977
     
    5063
     
    Vietnam
     
    848-8295-160
       
    D-2
     
    IBM
     
    M400
     
    PROJECTOR:
     
    User ’s
     
    Guide 
    						
    							Appendix
     
    E.
     
    IBM
     
    Statement
     
    of
     
    Limited
     
    Warranty
     
    -
     
    Z125-4753-07
     
    -
     
    11/2002
     
    Part
     
    1
     
    -
     
    General
     
    Terms
     
    This
     
    Statement
     
    of
     
    Limited
     
    Warranty
     
    includes
     
    Part
     
    1
     
    -
     
    General
     
    Terms,
     
    Part
     
    2
     
    -
     
    Country-unique
     
    Terms,
     
    and
     
    Part
     
    3
     
    -
     
    Warranty
     
    Information.
     
    The
     
    terms
     
    of
     
    Part
     
    2
     
    replace
     
    or
     
    modify
     
    those
     
    of
     
    Part
     
    1.
     
    The
     
    warranties
     
    provided
     
    by
     
    IBM
     
    in
     
    this
     
    Statement
     
    of
     
    Limited
     
    Warranty
     
    apply
     
    only
     
    to
     
    Machines
     
    you
     
    purchase
     
    for
     
    your
     
    use,
     
    and
     
    not
     
    for
     
    resale.
     
    The
     
    term
     
    ″Machine″
     
    means
     
    an
     
    IBM
     
    machine,
     
    its
     
    features,
     
    conversions,
     
    upgrades,
     
    elements,
     
    or
     
    accessories,
     
    or
     
    any
     
    combination
     
    of
     
    them.
     
    The
     
    term
     
    ″Machine″
     
    does
     
    not
     
    include
     
    any
     
    software
     
    programs,
     
    whether
     
    pre-loaded
     
    with
     
    the
     
    Machine,
     
    installed
     
    subsequently
     
    or
     
    otherwise.
     
    Nothing
     
    in
     
    this
     
    Statement
     
    of
     
    Limited
     
    Warranty
     
    affects
     
    any
     
    statutory
     
    rights
     
    of
     
    consumers
     
    that
     
    cannot
     
    be
     
    waived
     
    or
     
    limited
     
    by
     
    contract.
     
    What
     
    this
     
    Warranty
     
    Covers
     
    IBM
     
    warrants
     
    that
     
    each
     
    Machine
     
    1)
     
    is
     
    free
     
    from
     
    defects
     
    in
     
    materials
     
    and
     
    workmanship
     
    and
     
    2)
     
    conforms
     
    to
     
    IBM’s
     
    Official
     
    Published
     
    Specifications
     
    (″Specifications″)
     
    which
     
    are
     
    available
     
    on
     
    request.
     
    The
     
    warranty
     
    period
     
    for
     
    the
     
    Machine
     
    starts
     
    on
     
    the
     
    original
     
    Date
     
    of
     
    Installation
     
    and
     
    is
     
    specified
     
    in
     
    Part
     
    3
     
    -
     
    Warranty
     
    Information.
     
    The
     
    date
     
    on
     
    your
     
    invoice
     
    or
     
    sales
     
    receipt
     
    is
     
    the
     
    Date
     
    of
     
    Installation
     
    unless
     
    IBM
     
    or
     
    your
     
    reseller
     
    informs
     
    you
     
    otherwise.
     
    Many
     
    features,
     
    conversions,
     
    or
     
    upgrades
     
    involve
     
    the
     
    removal
     
    of
     
    parts
     
    and
     
    their
     
    return
     
    to
     
    IBM.
     
    A
     
    part
     
    that
     
    replaces
     
    a
     
    removed
     
    part
     
    will
     
    assume
     
    the
     
    warranty
     
    service
     
    status
     
    of
     
    the
     
    removed
     
    part.
     
    Unless
     
    IBM
     
    specifies
     
    otherwise,
     
    these
     
    warranties
     
    apply
     
    only
     
    in
     
    the
     
    country
     
    or
     
    region
     
    in
     
    which
     
    you
     
    purchased
     
    the
     
    Machine.
     
    THESE
     
    WARRANTIES
     
    ARE
     
    YOUR
     
    EXCLUSIVE
     
    WARRANTIES
     
    AND
     
    REPLACE
     
    ALL
     
    OTHER
     
    WARRANTIES
     
    OR
     
    CONDITIONS,
     
    EXPRESS
     
    OR
     
    IMPLIED,
     
    INCLUDING,
     
    BUT
     
    NOT
     
    LIMITED
     
    TO,
     
    THE
     
    IMPLIED
     
    WARRANTIES
     
    OR
     
    CONDITIONS
     
    OF
     
    MERCHANTABILITY
     
    AND
     
    FITNESS
     
    FOR
     
    A
     
    PARTICULAR
     
    PURPOSE.
     
    SOME
     
    STATES
     
    OR
     
    JURISDICTIONS
     
    DO
     
    NOT
     
    ALLOW
     
    THE
     
    EXCLUSION
     
    OF
     
    EXPRESS
     
    OR
     
    IMPLIED
     
    WARRANTIES,
     
    SO
     
    THE
     
    ABOVE
     
    EXCLUSION
     
    MAY
     
    NOT
     
    APPLY
     
    TO
     
    YOU.
     
    IN
     
    THAT
     
    EVENT,
     
    SUCH
     
    WARRANTIES
     
    ARE
     
    LIMITED
     
    IN
     
    DURATION
     
    TO
     
    THE
     
    WARRANTY
     
    PERIOD.
     
    NO
     
    WARRANTIES
     
    APPLY
     
    AFTER
     
    THAT
     
    PERIOD.
     
    SOME
     
    STATES
     
    OR
     
    JURISDICTIONS
     
    DO
     
    NOT
     
    ALLOW
     
    LIMITATIONS
     
    ON
     
    HOW
     
    LONG
     
    AN
     
    IMPLIED
     
    WARRANTY
     
    LASTS,
     
    SO
     
    THE
     
    ABOVE
     
    LIMITATION
     
    MAY
     
    NOT
     
    APPLY
     
    TO
     
    YOU.
     
    What
     
    this
     
    Warranty
     
    Does
     
    not
     
    Cover
     
    This
     
    warranty
     
    does
     
    not
     
    cover
     
    the
     
    following:
     
    v
     
     
     
     
    any
     
    software
     
    programs,
     
    whether
     
    pre-loaded
     
    or
     
    shipped
     
    with
     
    the
     
    Machine,
     
    or
     
    installed
     
    subsequently;
     
    v
     
     
     
     
    failure
     
    resulting
     
    from
     
    misuse
     
    (including
     
    but
     
    not
     
    limited
     
    to
     
    use
     
    of
     
    any
     
    Machine
     
    capacity
     
    or
     
    capability,
     
    other
     
    than
     
    that
     
    authorized
     
    by
     
    IBM
     
    in
     
    writing),
     
    accident,
     
    modification,
     
    unsuitable
     
    physical
     
    or
     
    operating
     
    environment,
     
    or
     
    improper
     
    maintenance
     
    by
     
    you;
     
    v
     
     
     
     
    failure
     
    caused
     
    by
     
    a
     
    product
     
    for
     
    which
     
    IBM
     
    is
     
    not
     
    responsible;
     
    and
      
    ©
     
    Copyright
     
    IBM
     
    Corp.
     
    2004
     
    E-1  
    						
    							v
       
     
     
    any
     
    non-IBM
     
    products,
     
    including
     
    those
     
    that
     
    IBM
     
    may
     
    procure
     
    and
     
    provide
     
    with
     
    or
     
    integrate
     
    into
     
    an
     
    IBM
     
    Machine
     
    at
     
    your
     
    request.
    The
     
    warranty
     
    is
     
    voided
     
    by
     
    removal
     
    or
     
    alteration
     
    of
     
    identification
     
    labels
     
    on
     
    the
     
    Machine
     
    or
     
    its
     
    parts.
     
    IBM
     
    does
     
    not
     
    warrant
     
    uninterrupted
     
    or
     
    error-free
     
    operation
     
    of
     
    a
     
    Machine.
     
    Any
     
    technical
     
    or
     
    other
     
    support
     
    provided
     
    for
     
    a
     
    Machine
     
    under
     
    warranty,
     
    such
     
    as
     
    assistance
     
    via
     
    telephone
     
    with
     
    ″how-to″
     
    questions
     
    and
     
    those
     
    regarding
     
    Machine
     
    set-up
     
    and
     
    installation,
     
    is
     
    provided
     
    WITHOUT
     
    WARRANTIES
     
    OF
     
    ANY
     
    KIND.
     
    How
     
    to
     
    Obtain
     
    Warranty
     
    Service
     
    If
     
    the
     
    Machine
     
    does
     
    not
     
    function
     
    as
     
    warranted
     
    during
     
    the
     
    warranty
     
    period,
     
    contact
     
    IBM
     
    or
     
    your
     
    reseller
     
    to
     
    obtain
     
    warranty
     
    service.
     
    If
     
    you
     
    do
     
    not
     
    register
     
    the
     
    Machine
     
    with
     
    IBM,
     
    you
     
    may
     
    be
     
    required
     
    to
     
    present
     
    proof
     
    of
     
    purchase
     
    as
     
    evidence
     
    of
     
    your
     
    entitlement
     
    to
     
    warranty
     
    service.
     
    What
     
    IBM
     
    Will
     
    Do
     
    to
     
    Correct
     
    Problems
     
    When
     
    you
     
    call
     
    for
     
    service,
     
    you
     
    must
     
    follow
     
    the
     
    problem
     
    determination
     
    and
     
    resolution
     
    procedures
     
    that
     
    IBM
     
    specifies.
     
    A
     
    technician
     
    will
     
    attempt
     
    to
     
    make
     
    an
     
    initial
     
    diagnosis
     
    of
     
    your
     
    problem
     
    and
     
    help
     
    you
     
    resolve
     
    it
     
    over
     
    the
     
    telephone.
     
    The
     
    type
     
    of
     
    warranty
     
    service
     
    applicable
     
    to
     
    your
     
    Machine
     
    is
     
    specified
     
    in
     
    Part
     
    3
     
    -
     
    Warranty
     
    Information.
     
    Yo u
     
    are
     
    responsible
     
    for
     
    downloading
     
    and
     
    installing
     
    designated
     
    Machine
     
    Code
     
    (microcode,
     
    basic
     
    input/output
     
    system
     
    code
     
    (called
     
    ″BIOS″),
     
    utility
     
    programs,
     
    device
     
    drivers,
     
    and
     
    diagnostics
     
    delivered
     
    with
     
    an
     
    IBM
     
    Machine)
     
    and
     
    other
     
    software
     
    updates
     
    from
     
    an
     
    IBM
     
    Internet
     
    We b
     
    site
     
    or
     
    from
     
    other
     
    electronic
     
    media,
     
    and
     
    following
     
    the
     
    instructions
     
    that
     
    IBM
     
    provides.
     
    If
     
    your
     
    problem
     
    can
     
    be
     
    resolved
     
    with
     
    a
     
    Customer
     
    Replaceable
     
    Unit
     
    (″CRU″)
     
    (e.g.,
     
    keyboard,
     
    mouse,
     
    speaker,
     
    memory,
     
    hard
     
    disk
     
    drive
     
    and
     
    other
     
    easily
     
    replaceable
     
    parts),
     
    IBM
     
    will
     
    ship
     
    these
     
    parts
     
    to
     
    you
     
    for
     
    replacement
     
    by
     
    you.
     
    If
     
    the
     
    Machine
     
    does
     
    not
     
    function
     
    as
     
    warranted
     
    during
     
    the
     
    warranty
     
    period
     
    and
     
    your
     
    problem
     
    cannot
     
    be
     
    resolved
     
    over
     
    the
     
    telephone,
     
    through
     
    your
     
    application
     
    of
     
    Machine
     
    Code
     
    or
     
    software
     
    updates,
     
    or
     
    with
     
    a
     
    CRU,
     
    IBM
     
    or
     
    your
     
    reseller,
     
    if
     
    approved
     
    by
     
    IBM
     
    to
     
    provide
     
    warranty
     
    service,
     
    will
     
    either,
     
    at
     
    its
     
    discretion,
     
    1)
     
    repair
     
    it
     
    to
     
    make
     
    it
     
    function
     
    as
     
    warranted,
     
    or
     
    2)
     
    replace
     
    it
     
    with
     
    one
     
    that
     
    is
     
    at
     
    least
     
    functionally
     
    equivalent.
     
    If
     
    IBM
     
    is
     
    unable
     
    to
     
    do
     
    either,
     
    you
     
    may
     
    return
     
    the
     
    Machine
     
    to
     
    your
     
    place
     
    of
     
    purchase
     
    and
     
    your
     
    money
     
    will
     
    be
     
    refunded.
     
    IBM
     
    or
     
    your
     
    reseller
     
    will
     
    also
     
    manage
     
    and
     
    install
     
    selected
     
    engineering
     
    changes
     
    that
     
    apply
     
    to
     
    the
     
    Machine.
     
    Exchange
     
    of
     
    a
     
    Machine
     
    or
     
    Part
     
    When
     
    the
     
    warranty
     
    service
     
    involves
     
    the
     
    exchange
     
    of
     
    a
     
    Machine
     
    or
     
    part,
     
    the
     
    item
     
    IBM
     
    or
     
    your
     
    reseller
     
    replaces
     
    becomes
     
    its
     
    property
     
    and
     
    the
     
    replacement
     
    becomes
     
    yours.
     
    Yo u
     
    represent
     
    that
     
    all
     
    removed
     
    items
     
    are
     
    genuine
     
    and
     
    unaltered.
     
    The
     
    replacement
     
    may
     
    not
     
    be
     
    new,
     
    but
     
    will
     
    be
     
    in
     
    good
     
    working
     
    order
     
    and
     
    at
     
    least
       
    E-2
     
    IBM
     
    M400
     
    PROJECTOR:
     
    User ’s
     
    Guide 
    						
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