HP W2007 User Guide

							
Operating the Monitor
User’s Guide4–5
Color Selects the screen color. The factory default is 6500 K or 
Custom Color, depending on the model.
9300 K Changes to slightly blueish white.
6500 K Changes to slightly reddish white.
Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels.
G — Sets your own green color levels.
B — Sets your own blue color levels.
sRGB Sets your screen colors to adapt to the color standards used in  the image technology industry.
Quick View Selects viewing mode. Movie Selects the movie mode.
Photo Selects the photo mode.
Gaming Selects the gaming mode.
Text Selects the text mode.
Custom Settings saved when user adjusts the Brightness, Contrast, or  Color in one of the Quick View options.
Language Selects the language in whic h the OSD menu is displayed. The 
factory default is English.
Management Selects the power-management features of the monitor.
Volume Adjusts the volume level.
OSD Control Adjusts the position of the OSD menu on the screen. Horizontal OSD Position — Changes the viewing 
position of the OSD menu to the left or right area of the 
screen. The factory default range is 50.
Vertical OSD Position — Changes the viewing position 
of the OSD menu to the top or bottom area of the 
screen. The factory default range is 50.
OSD Transparency — Adjust to view the background 
information through the OSD.
OSD Timeout — Sets the time in seconds that the OSD 
is visible after the last button is pressed. The factory 
default is 30 seconds.
Power Saver Enables the power saving feature (see “Power-Saver Feature”  on page 8. Select:
On
Off
The factory default is On.
Mode Display Displays the resolution, re fresh rate, and frequency information 
on the screen each time th e OSD Main Menu is accessed. 
Select:
On
Off
The factory default is On or Off, depending on the model.
Icon
Main Menu 
Options
Submenu OptionsDescription (Continued)
 
						

							
Operating the Monitor
4–6User’s Guide
Power-On Status Display Displays the operating status of the monitor each time the 
monitor is powered on. Select the location to which to display 
the status:
To p
Middle
Bottom
Off
The factory default is Top or Off, depending on the model.
DDC/CI Support Allows the computer to  control some OSD menu features such 
as brightness, contrast, and color temperature. Set to:
On
Off
The factory default is On.
Bezel Power LED
(select models only) Turns the light (LED) in the powe
r button On and Off. When set 
to Off, the light will remain off at all times.
Sleep Timer Provides the timer-adjustment menu options: Set Current Time — Sets the curren t time in hours and minutes.
Set Sleep Time — Sets the time you want to place the monitor 
in sleep mode.
Set on Time — Sets the time you want the monitor to wake up 
from sleep mode. 
Timer — Sets the Sleep Timer feature On or Off; the default 
setting is Off.
Sleep Now — Immediately sets the monitor to enter 
sleep mode.
Default Video Input Selects the default vi deo input signal when the monitor is 
connected to two active and valid video sources. The default is 
DVI. You must restart the computer to have the change take 
effect.
Information Selects and displays impo rtant information about the monitor.
Current Settings Provides the current input video mode.
Recommended Settings Provides the recommen ded resolution mode and refresh rate 
for the monitor.
Serial Number Reports the serial number  of the monitor. The serial number is 
needed if contacting HP technical support.
Version Reports the firmware version of the monitor.
Backlight Hours Reports the total hours of backlight operation.
Service Support For service support, go to:  http://www.hp.com/support
Factory Reset Returns settings to factory defaults.
Icon
Main Menu 
Options
Submenu OptionsDescription (Continued)
 
						

							
Operating the Monitor
User’s Guide4–7
Selecting Video Input Connectors
The input connectors are: 
■VGA connector (analog)
■ DVI-D connector (digital) for select models
■ HDMI connector for select models
The monitor automatically determines which inputs  have valid video signals, and displays the image.
You can connect the VGA cable, the DVI-D cable, or both. If  both cables are installed, the default input selection is 
DVI. The HDMI cable is in place of the DVI-D cable.  The source of input can be switched using the Switch Video 
Input  option in the OSD menu. Switching from a VGA to  an HDMI input source may take several seconds.
Identifying Monitor Conditions
Special messages appear on the monitor screen for the following monitor conditions:
■ Input Signal Out of Range  —  Indicates the monitor does not support  the video card’s input signal because 
its resolution or refresh rate are se t higher than the monitor supports. 
Change your video card settings to a lower resolution or  refresh rate. Restart your computer for the new settings 
to take effect.
■ Monitor Going to Sleep —  Indicates the screen display is entering  a sleep mode. The speakers are turned off 
in sleep mode.
■ Check Video Cable —  Indicates a video input cable is not proper ly connected to the computer or monitor.
■ OSD Lock-out —  The OSD can be enabled or disabled by pressi ng and holding the Menu button on the front 
panel for 10 seconds. If the OSD is locked, the wa rning message “OSD Lock-out” appears for 10 seconds.
If the OSD is locked, press and hold the Me nu button for 10 seconds to unlock the OSD.
If the OSD is unlocked, press and hold the  Menu button for 10 seconds to lock the OSD.
■ No Input Signal —  Indicates the monitor is not receiving a vide o signal from the computer on the monitor 
video input connector(s). Check to see if the computer or  input signal source is off or in the power-saver mode.
■ Auto Adjustment in Progress —  Indicates the auto-adjustment function is active. See “Adjusting Scre\
en 
Quality” in this chapter.
Adjusting Screen Quality
The auto-adjustment feature automatically fine-tunes the im age quality for display size, position, clock, and phase 
each time a new video mode is displayed. For more pr ecise adjustments of VGA input, run the Auto-Adjustment 
software on the CD. See “Using the Auto -Adjustment Function” in this chapter.
If you want additional image-quality improvement, use the  Clock and Clock Phase controls of the monitor to fine-tune 
the image. See “Optimizing Analog Video” in this chapter.
 
						

							
Operating the Monitor
4–8User’s Guide
Optimizing Analog Video
This monitor contains advanced circuitry that allows the monitor to function as a standard analog monitor. Two 
controls in the OSD menu can be adjusted  to improve analog image performance: 
■ Clock — Increase or decrease the value to minimize any ve rtical bars or stripes visible on the screen 
background.
■ Clock Phase — Increase or decrease the value to mi nimize video distortion or video jitter.
Use these controls only when the auto-adjustment functi on does not provide a satisfactory monitor image in 
analog mode.
To obtain the best results:
1. Allow the monitor to warm up for 20 minutes before adjusting.
2. Display the adjustment-pattern application provided on the CD.
3. Access the OSD menu, then select  Image Control.
4. Set the main Clock settings correctly  first, because the Clock Phase settings  depend on the main Clock setting.
When adjusting the Clock and Clock Phase values, if the  monitor images become distorted, continue adjusting 
the values until the distortion disappears.
To restore the factory settings , access the OSD menu, select  Factory Reset, and then select  Ye s.
Power-Saver Feature
When the monitor is in normal operating mode, the Power li ght is aqua-white or green (depending on model) and the 
monitor uses the normal watts of power. For power us age, refer to “Technical Specifications” (Appendix B).
The monitor also supports a power-saver mode that is  controlled by the computer. When the monitor is in the 
reduced-power state, the monitor screen is  blank, the backlight is off, and the Power light is amber. The monitor uses 
minimum power. When the monitor is “awakened,” a brief  warm-up period occurs before the monitor returns to 
normal operating mode. The energy-saving reduced power stat e activates if the monitor does not detect either the 
horizontal sync signal or the vertical sync signal. The powe r-saver feature must be activated on your computer for this 
feature to work.
Refer to your computer documentation for instructions  on setting energy-saver features (sometimes called 
power-management features).
✎
NOTE:  The energy-saver feature works only when the monitor  is connected to computers that have energy-saver 
features.
High-Bandwidth Digital Content Protection (HDCP)
If your monitor supports HDCP, it can receive high-definit ion content. High-definition content is available in many 
sources, such as HD-DVD and Blu-Ray devices or HDTV air  or cable broadcasts. If you do not have an HDCP-enabled 
monitor, you may see a black screen or a lower resolution  picture when playing high-definition protected content. 
Your computer graphic card and monitor must bo th support HDCP to display protected content.
 
						

							
User’s Guide5–1
5
Preparing the Monitor for Shipping
Keep the original packing box in a storage area. You may need it later if you move or ship your monitor.
You may need to detach the monitor ba se when you ship the HP LCD monitor.
Removing the Monitor Base
ÅWARNING: Do not remove the base from the pedestal while  the monitor is standing in the upright position. 
Attempting to remove the base from the pedestal  while the monitor is upright might injure the user.
ÅWARNING: Before disassembling or folding the monitor, turn  off the monitor power, and disconnect all power, 
video, and audio cables. To disconnect power from the equi pment, unplug the power cord from the power outlet by 
grasping the power plug firmly. Never pull on the cord.
ÄCAUTION: The screen is fragile. Placing the monitor screen down  on a flat, soft area prevents scratches, defacing, 
or breakage. Avoid applying pressure to the LCD screen; doing so can cause damage.
Removing the cantilever base
1.Disconnect the power, video, and audio cables from the monitor.
2. Set the monitor screen down on a flat, soft, protected surface.
3. Press the center tab in ( 1) and detach the base from the monitor ( 2).
Removing the cantilever base
 
						

							
Preparing the Monitor for Shipping
5–2User’s Guide
4.Fold the monitor neck down, and place the mo nitor and base in the original packing box.
Removing the column base
1.Disconnect the power, video, and audio cables from the monitor.
2. Set the monitor screen down on a flat, soft, protected surface.
3. Pinch and hold the tabs with one hand ; then pull the base off with the other hand to detach the base from the 
monitor.
Removing the column base
ÅWARNING:  Be careful to avoid pinching or scrapi ng your fingers when removing the base.
4. Put the monitor and base in the original packing box.
 
						

							
Preparing the Monitor for Shipping
User’s Guide5–3
Folding the Double-Hinged Monitor
You don’t have to remove this monitor base for shipping. Fold the double-hinged monitor in its original shipping 
position.
ÅWA R N I N G :   Do not place the double-hinged monitor face down  for folding. The base hinge can spring up and 
cause serious injury or damage.
1. Turn the monitor to a horizont al position with no tilt.
2. Lower the monitor all the way until the hinge is flat. 
The monitor screen should still be vertical  to the desktop so you can access the hinge.
3. Place the shipping strap around the base, pull it tight,  and connect it by sliding the strap ends through the slips.
4. Lower the monitor screen down flat, horizontal to the desktop.
 
						

							
Preparing the Monitor for Shipping
5–4User’s Guide
5.Pivot the monitor to the portrait position (in the figu re, you would be facing the monitor where the straight 
arrow is).
6. Place the folded monitor, screen-sid e up, in its original shipping box.
 
						

							
User’s GuideA–1
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions:
ProblemSolution
Power LED is not on. Make sure the Power button is on, an d the power cord is properly connected to a grounded 
power outlet and to the monitor.
Select  Management  in the OSD menu, and then select  Bezel Power LED. Check if the 
Bezel Power LED  option is set to Off and, if so, set to  On mode.
Screen is blank. Connect the power cord. Turn on the power. Connect the video cable properly. See “Setting  Up the Monitor” for more information.
Press a key on the keyboard or move the mo use to turn off the screen-blanking utility.
Screen is black or displaying 
at a lower resolution while 
displaying high-definition 
(HD) content. Check if your monitor and computer support HDCP.
Refer to “High-Bandwidth Digital Content Protection (HDCP)” or 
http://www.hp.com/support
 for more information.
Image appears blurred, 
indistinct, or too dark. Press the Auto/Select button on the monitor front 
panel. If this does not correct the image, press 
the Menu button to open the OSD menu, and adj ust the brightness and contrast scales as 
needed.
Image is not centered. Press the Menu  button to access the OSD menu. Select Image Control, and then select 
Horizontal Position  or Ve r t i c a l  P o s i t i o n  to adjust the horizontal or vertical position of 
the image.
“Check Video Cable” 
appears on screen. Connect the monitor VGA signal cable to the VG
A connector on the computer, or connect the 
DVI-D signal cable to the DVI connector on the comp uter. Be sure that the computer power is off 
while connecting the video cable.
“Input Signal Out of Range” 
appears on screen. Restart your computer and enter Safe Mode. Chan
ge your settings to a supported setting (see 
the table in “Preset Video Modes” in Appendix  B). Restart your computer, so that the new 
settings take effect.
Picture is fuzzy and has 
ghosting, shadowing 
problem. Adjust the contrast and brightness controls.
Make sure that you are not using an extensio
n cable or switch box. We recommend plugging 
the monitor directly into the graphic card outp ut connector on the back of your computer.
For VGA input, the auto-adjustmen t feature might fix this problem.
Unable to set the monitor to 
the optimal resolution. Make sure that the graphics card supports the optimal resolution.
Make sure that the latest supported driver 
is installed for the graphics card. For HP and 
Compaq systems, you can download the latest  graphics driver for your system from: 
http://www.hp.com/support
For other systems, refer to the  Web site for your graphics card.
 
						

							
Troubleshooting
A–2User’s Guide
Getting Support from hp.com
Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support
Select your country/region, and then follow th e links to the support page for your monitor.
Preparing to Call Technical Support
If you cannot solve a problem by using the troubleshooting  tips in this section, you might have to call technical 
support. For technical support contact information, refer to  the printed documentation included with the monitor. Have 
the following information available when you call:
■ Monitor model number (located on label on back of monitor)
■ Monitor serial number (located on la bel on back of monitor or in the OSD display in the Information menu)
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration
■ Name and version of hardware and software you are using
Locating the Rating Label
The rating label on the monitor provides the product numb er and serial number. You may need these numbers when 
contacting HP about your monitor model.
The rating label is on the back of the monitor.
No Plug and Play. In order for the Plug and Play feature  of the monitor to work, you need a computer and graphic 
card that are compatible with Plug and Play . Check with your computer manufacturer. 
Check the monitor’s video cable, and make  sure that none of the pins are bent.
Make sure that the HP monitor drivers are inst alled. Refer to “Installing Drivers” for more 
information. HP monitor drivers are also available at:  http://www.hp.com/support
Picture bounces, flickers, or 
wave pattern is present in 
the picture. Move electrical devices that may cause electrical
 interference as far away from the monitor as 
possible. 
Use the maximum refresh rate that your moni tor is capable of at the resolution that you 
are using.
Monitor is always in “Sleep 
Mode (Amber LED).” The computer power switch shou
ld be in the On position.
The computer graphic card should  be snugly seated in its slot.
Check that the monitor video cable is  properly connected to the computer.
Inspect the monitor video cable, and make  sure that none of the pins are bent.
Check that your computer is operational: Pres s the Caps Lock key and observe the Caps Lock 
LED found on most keyboards. The LED should ei ther turn on or off after hitting the Caps 
Lock key.
USB 2.0 ports are not 
working. Make sure the USB hub cable is securely co
nnected to the monitor and the computer.
ProblemSolution (Continued)