HP W20 User Guide

							
External Controls 
 
 
A – (Minus) button Navigates backward through the OSD menu and decreases adjustment levels.
If the OSD menu is inactive, activates the Volume decrease. 
B + (Plus) button Navigates forward through the OSD menu and increases adjustment levels. 
If the OSD menu is inactive, activates the Volume increase. 
C Menu button Opens, selects, or exits the OSD menu. 
D Source button VGA / DVI select. 
E Auto button Automatically fine-tunes the image quality. 
F Power button Turns the monitor on or off. 
G Power LED Fully powered = green 
Sleep mode = amber 
Sleep timer mode = flashing amber 
 
See Technical Support FAQs for more information. 
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Settings 
Setting the Optimal Resolution  Adjusting the Volume  Locking and Unlocking the OSD   
Adjusting OSD Settings
 
Setting the Optimal Resolution 
The recommended resolution for this monitor is 1680 x 1050. To configure the monitor to this resolution, 
complete the setup procedure and make sure that the monitor is connected to the computer. Turn the monitor on 
and do the following: 
1 Click Start. 
2 Click Settings. 
3 Click Control Panel. 
4 Double-click Display. 
5 Click Settings. 
6 Set the resolution slide bar to 1680 x 1050. 
 
 
NOTE: If 1680 x 1050 is not shown, download the monitor driver from the Web. See Using the Monitor for 
instructions. 
 
Adjusting the Volume 
While the monitor is turned on but the OSD menu is inactive, press the volume increase and decrease (Plus and 
Minus) buttons to adjust volume to the desired level. Volume can range from 0 (mute) to 100. The preset value 
is 50. 
 
Locking and Unlocking the OSD 
To change the lock status of the on-screen display (from locked to unlocked, or from unlocked to locked) press 
and hold the menu button for 10 seconds while the monitor is on. If the OSD is locked, the message “OSD Lock” 
displays for 10 seconds. 
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Adjusting On-Screen Display Settings 
Use the OSD menu to adjust the screen image and change settings. To access the OSD menu: 
1 If the monitor is not already on, press the power button to turn the monitor on. 
2 Press the menu button to activate the OSD menu. 
3 Press the – (minus) and + (plus) buttons to navigate through the functions. Once the desired function is 
highlighted, press the menu button again to activate it. If the selected function has a sub-menu, it displays. 
Press – (minus) or + (plus) again to navigate through the sub-menu functions. Once the desired sub-function is 
highlighted, press the menu button to activate it. 
4 Press – (minus) or + (plus) to change the settings of the selected function. 
5 To exit and save, select the Exit function. If you want to adjust another function, repeat steps 3–4. 
 
 
NOTE: If the buttons remain untouched for 30 seconds while displaying a menu, new adjustments will be saved 
and exit the menu. 
 
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OSD Menu 
The table below shows the OSD menus and their functions at each level. 
 OSD Menu Levels 
 
Level 1 Level 2 Level 3 Factory Preset 
Brightness Adjustment Scale  Y 
 Reset   
 Cancel   
 Save and Return   
Contrast Adjustment Scale  Y 
 Reset   
 Cancel   
 Save and Return   
Volume Adjustment Scale  Y 
Image Control Auto Adjustment “Adjusting” Message Y 
 Horizontal Position Adjustment Scale Y 
 Vertical Position Adjustment Scale Y 
 Custom Scaling Fill to Screen 
Fill to Aspect Ratio 
 
 Clock Adjustment Scale Y 
 Clock Phase Adjustment Scale Y 
 Cancel   
 Save and Return   
Color 9300 K   
 6500 K  Y 
 Custom Color Custom Color 
Adjustment 
Cancel 
Save and Return 
 
 sRGB   
 Reset   
 Cancel   
 Save and Return   
 
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 OSD Menu Levels (continued) 
 
Level 1 Level 2 Level 3 Factory Preset 
Language Deutsch   
 Simplified Chinese   
 Japanese   
 English  English 
 Español   
 Français   
 Italiano   
 Nederlands   
 Cancel   
 Save and Return   
Management Power Saver On / Off Selection Y 
 Power On Recall On / Off Selection Y 
 Mode Display On / Off Selection Y 
 Power-On Status Display On / Off Selection Y 
 DDC/CI Support On / Off Selection Y 
 Sleep Timer Timer Set Menu Y 
 Default Video Input Analog — VGA 
Digital — DVI 
Y 
 Cancel   
 Save and Return   
OSD Control Horizontal OSD Position Adjustment Scale Y 
 Vertical OSD Position Adjustment Scale Y 
 OSD Timeout Adjustment Scale Y 
 Cancel   
 Save and Return   
Information    
Factory Reset Yes   
 No   
Exit    
 
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Installing Drivers and Using the Auto-Adjustment Feature 
 
Downloading Drivers and Software 
To download the latest version of drivers and software files from the HP Support Web site: 
1 Refer to: http://www.hp.com/support 
2 Select your country/region. 
3 Select Download Drivers and Software. 
4 Enter the model number of your monitor. The software download pages for your monitor will be displayed. 
5 Download and install the driver and software files using the instructions in the download pages. 
 
Using the Auto-Adjustment Function 
Press the auto button to optimize the screen performance for VGA (analog). 
Do not use this procedure if your monitor is using DVI input. If your monitor is using VGA (analog) 
input, auto-adjustment can correct the following image quality conditions: 
• Fuzzy or unclear focus 
• Ghosting, streaking, or shadowing effects 
• Faint vertical bars 
• Thin, horizontal scrolling lines 
• An off-center picture 
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Technical Support FAQs 
 
 
Technical Support FAQs (Frequently Asked Questions) 
Problem & Question Possible Solutions 
Power LED is not on. • Make sure the power button is on and the power cord is properly 
connected to a grounded power outlet and to the monitor. 
No Plug & Play. • In order for the Plug & Play feature of the monitor to work, you 
need a Plug & Play compatible computer and video card. Check 
with your computer manufacturer. 
• Check the monitor’s video cable and make sure none of the pins 
are bent. 
• Make sure the HP monitor drivers are installed (HP monitor drivers 
are available at: http://www.hp.com/support) 
Picture is fuzzy and has ghosting 
shadowing problem. 
• Adjust the contrast and brightness controls. 
• Make sure you are not using an extension cable or switch box. 
We recommend plugging the monitor directly into the video card 
output connector on the back of your computer. 
• For VGA input, the auto-adjustment function may fix this problem. 
Picture bounces, flickers or wave 
pattern is present in the picture. 
• Move electrical devices that may cause electrical interference as 
far away from the monitor as possible. 
• Use the maximum refresh rate your monitor is capable of at the 
resolution you are using. 
Monitor is stuck in “Active Off-Mode”. • The computer power switch should be in the on position. 
• The computer video card should be snugly seated in its slot. 
• Make sure the monitor’s video cable is properly connected to the 
computer. 
• Inspect the monitor’s video cable and make sure none of the pins 
are bent. 
• Make sure your computer is operational by hitting the Caps Lock 
key on the keyboard while observing the Caps Lock LED. The LED 
should either turn on or off after hitting the Caps Lock key. 
 
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Problem & Question Possible Solutions 
Missing one of the primary colors (red, 
green, or blue). 
• Inspect the monitor’s video cable and make sure that none of the 
pins are bent. 
• Make sure the monitor’s video cable is properly connected to the 
computer. 
Screen image is not centered or sized 
properly. 
• Adjust horizontal and vertical screen position. 
• For VGA input, the auto-adjustment function may fix this problem. 
Picture has color defects (white does 
not look white). 
• Adjust RGB color or select color temperature. 
Unable to set the monitor to the optimal 
resolution. 
• Make sure that the graphics card supports the optimal 
resolution (1680 x 1050). 
• Make sure that the latest supported driver is installed for the 
graphics card. For HP and Compaq systems, you can download 
the latest graphics driver for your system from: 
http://www.hp.com/support
For other systems, refer to the Web site for your graphics card. 
 
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Specifications 
HP w20 • HP w22Preset Display ModesPower Cord Set RequirementsPin Assignments
Plug and Play DDC2B Feature
 
 
All specifications represent the typical specifications  provided by HP’s component manufacturers; actual 
performance may vary either higher or lower. 
 
HP w20 
Display Type  20.1 inches, TFT LCD  51.11 cm 
Viewable Image Size  20.1-inch diagonal  51.11 cm 
Tilt –5° to 20°  
Face Treatment  Antiglare polarizer with hard coating 
(select models only)   
Maximum Weight (unpacked)  13 lb.  5.9 kg 
Dimensions (including pedestal) 
  Height 
  Depth 
  Width  
15.98 inches 
9.84 inches 
19.14 inches   
405.89 mm 
249.93 mm 
486.16 mm 
Optimum Display Resolution  1680 x 1050 (60 Hz)   
Text Mode  720 x 400   
Dot Pitch  0.258 (H) x 0.258 (V) mm   
Horizontal Frequency  24 to 80 kHz   
Vertical Refresh Rate  48 to 75 Hz   
Audio Power Output  2W / channel @ PC 1 Vrms   
Speaker (R/L)  2W / 16 ohm speaker   
Power Consumption  
						

							
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HP w22 
 
Display Type  22 inches, TFT LCD  55.868 cm 
Viewable Image Size  22-inch diagonal  55.868 cm 
Tilt –5° to 20°  
Face Treatment Antiglare polarizer with hard coating 
(select models only)   
Maximum Weight (unpacked)  13.89 lb.  6.3 kg 
Dimensions (including pedestal) 
  Height 
  Depth 
  Width  
17.18 inches 
9.84 inches 
20.74 inches   
436.37 mm 
249.94 mm 
526.8 mm 
Optimum Display Resolution  1680 x 1050 (60 Hz)   
Text Mode  720 x 400   
Dot Pitch  0.282 (H) x 0.282(V) mm   
Horizontal Frequency  24 to 80 kHz   
Vertical Refresh Rate  48 to 75 Hz   
Audio Power Output  2W / channel @ PC 1 Vrms 
 
Speaker (R/L)  2W / 16 ohm speaker  
Power Consumption