HP Stream 7 Owners Manual
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HP Stream 7 TabletMaintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: October 2014 Document Part Number: 791742-001 Product notice This guide describes features that are common to most models. Some features may not be available on your tablet. Not all features are available on all editions of Windows 8. This tablet may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase. For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user- accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).iii
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 2 3 Illustrated parts catalog ................................................................................................................................ 3 Locating the serial number, product number, and model number ...................................................................... 3 Tablet major components ..................................................................................................................................... 4 Miscellaneous parts ............................................................................................................................................... 5 Sequential part number listing .............................................................................................................................. 6 4 Removal and replacement preliminary requirements ....................................................................................... 9 Tools required ........................................................................................................................................................ 9 Service considerations ........................................................................................................................................... 9 Plastic parts ......................................................................................................................................... 9 Cables and connectors ........................................................................................................................ 9 Grounding guidelines ............................................................................................................................................. 9 Electrostatic discharge damage ......................................................................................................... 9 Packaging and transporting guidelines ......................................................................... 11 Workstation guidelines ................................................................................ 11 5 Removal and replacement procedures ........................................................................................................... 13 Tablet component replacement procedures ...................................................................................................... 13 Back cover ............................................................................................................................................................ 13 Mid-frame cover .................................................................................................................................................. 14 Battery ................................................................................................................................................................. 15 Rear-facing webcamera ...................................................................................................................................... 16 Front-facing webcamera ..................................................................................................................................... 17 Antenna board ..................................................................................................................................................... 19 Display cable ........................................................................................................................................................ 20 Speaker ................................................................................................................................................................ 21 System board ....................................................................................................................................................... 22 Power button board ............................................................................................................................................. 26 Power button ....................................................................................................................................................... 27 Volume control button ........................................................................................................................................ 28 v
6 Specifications ............................................................................................................................................. 29 7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 30 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 30 8 Backup and recovery .................................................................................................................................... 31 Backing up your information ............................................................................................................................... 31 Performing a system recovery ............................................................................................................................ 31 Recovery from an external USB flash drive ...................................................................................... 31 Using Windows Refresh or Windows Reset ...................................................................................... 32 9 Power adapter requirements ........................................................................................................................ 33 Requirements for all countries ........................................................................................................................... 33 Requirements for specific countries and regions ............................................................................................... 33 10 Recycling .................................................................................................................................................. 35 Index ............................................................................................................................................................. 36 vi
1Product description CategoryDescriptionProduct NameHP Stream 7 TabletProcessorIntel® Atom Z3735G quad core 1.3 GHz/ 1.80 GHz burst mode processorPanel7.0 in, display with light-emitting display (LED) backlight (1280×800) In-plane Switching (IPS), five-finger capacitive touch, auto rotate (selectable), tempered glass, anti-glare TouchScreen display assemblyMemory1 GB RAM memory, integrated onto system boardStorage32 GB eMMC, integrated onto system board Supports external Micro SD up to 32 GB Audio and videoOne microphone One speaker 2.0 MP full-frame, rear-facing webcamera 0.3 MP full-frame, VGA front-facing webcamera Supports MP3, Ogg, FLAC, AAC, and AMR audio formats Supports CTIA headset only SensorAccelerometer/G-sensorWireless networkingIntegrated wireless option: WLAN 802.11b/g/n (n is select models only) with one antenna Bluetooth®: 4.0 WAPI External expansionIntegrated micro SD Card Reader expandable to 32 GBPorts●Audio: headphone/microphone combo jack, 3.5 mm ●Micro SD Card Reader ●Micro USB 2.0 Power requirements3000 mAh, Li-ion battery, USB charging 5V 2A AC adapter with Micro USB cable and localized cable plug support Operating systemPreinstalled: MicrosoftTM WindowsTM 8.1 with Bing (32 bit)ServiceabilityEnd user replaceable parts: ●AC adapter ●USB cable 1
2External component identification ItemComponentItemComponent(1)Rear-facing webcamera(6)Volume control button(2)Micro USB 2.0 port(7)Micro SD Card Reader slot(3)Audio-out (headphone)/Audio-in (microphone) jack(8)Windows button(4)Front-facing webcamera(9)Speaker(5)Power button 2Chapter 2 External component identification
3Illustrated parts catalog Locating the serial number, product number, and model number NOTE:HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. The model number (1), serial number (2), and product number (3) of your tablet are located on the back cover of the tablet. You may need the information when you travel internationally or when you contact support. Locating the serial number, product number, and model number3
Tablet major componentsItemComponentSpare part number(1)Back cover 796782-001(2)Mid-frame cover796783-001(3)Front-facing webcamera (includes cable)796786-001(4)Battery, 3000 mAh, USB-charging (includes cable)795065-001(5)Rear-facing webcamera (includes cable)796787-001(6)Speaker Kit (includes speaker and cables); the speaker is also spared with the system board796788-001(7)Antenna board (includes WLAN antenna cable and transceiver)796789-001(8)Speaker rubber protector796792-0014Chapter 3 Illustrated parts catalog