HP Pavilion Zt1100 Xz200 Service Manual

							

HP Pavilion zt1100/xz200 
Omnibook xt1500 
(For use with 
Technology Code IC) 
 
 
 
 
 
 
 
Service Manual  
						

							ii    Technology Code IC) 
Notice 
In a continuing effort to improve the quality of our products, technical and environmental information 
in this document is subject to change without notice. 
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notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, 
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statutory rights of Consumers. 
© Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or 
translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, 
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The programs that control this product are copyrighted and all rights are reserved. Reproduction, 
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is also prohibited. 
Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, 
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All certifications may not be completed at product introduction. Check with your HP reseller for 
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This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final 
delivery to the buyer. 
Hewlett-Packard Company,  
Mobile Computing Division  
1070 NE Circle Blvd. 
Corvallis, OR  97330 
 
 
Edition History 
Edition 1.........................January 2002    
						

							Technology Code IC)    iii 
Contents 
Product Information ...................................................................................................... 1-1 
Technology Codes ......................................................................................................................... 1-2 
Features ......................................................................................................................................... 1-3 
Operation ....................................................................................................................................... 1-6 
Turning the Notebook On and Off ......................................................................................... 1-6 
Checking the Notebook’s Status ............................................................................................ 1-7 
Using Fn Hot Keys ................................................................................................................. 1-8 
Resetting the Notebook ..........................................................................................................1-9 
Using the CD or DVD Player (selected models) .................................................................. 1-10 
Specifications .............................................................................................................................. 1-11 
Hardware Specifications....................................................................................................... 1-11 
Internal Design ............................................................................................................................ 1-14 
Removal and Replacement ............................................................................................ 2-1 
Disassembly Flowchart.................................................................................................................. 2-2 
Removing the Battery (User-Replaceable) .................................................................................... 2-4 
Removing a Plug-In Module (User-Replaceable) ......................................................................... 2-5 
Removing the Hard Disk Drive (User-Replaceable) ..................................................................... 2-6 
Recovering and Reinstalling Software ................................................................................... 2-8 
Removing the Keyboard Cover (User-Replaceable) ..................................................................... 2-9 
Removing the Keyboard (User-Replaceable) .............................................................................. 2-11 
Removing an SDRAM Module  (User-Replaceable) .................................................................. 2-13 
Removing an Expansion SDRAM Module .......................................................................... 2-13 
Removing the System SDRAM Module .............................................................................. 2-14 
Replacing Small Parts (User-Replaceable) ................................................................................. 2-15 
Removing the Mini-PCI Card (HP Authorized Service Providers Only).................................... 2-16 
Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-18 
Removing Display Assembly Components (HP Authorized Service Providers Only) ............... 2-20 
Removing the Fan and Heatsink (HP Authorized Service Providers Only)................................ 2-22 
Removing the CPU Module (HP Authorized Service Providers Only) ...................................... 2-25 
Removing the Top Case (HP Authorized Service Providers Only) ............................................ 2-27 
Removing the Hinge Saddles (HP Authorized Service Providers Only) .................................... 2-30 
Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only)............. 2-32 
Reinstalling the Motherboard ............................................................................................... 2-34 
Replacing the Bottom Case .................................................................................................. 2-35 
Removing Notebook Components (HP Authorized Service Providers Only) ............................ 2-37 
Troubleshooting and Diagnostics.................................................................................. 3-1 
Troubleshooting ............................................................................................................................ 3-2 
Checking for Customer Abuse ............................................................................................... 3-3 
Troubleshooting the Problem ................................................................................................. 3-4 
Verifying the Repair ............................................................................................................... 3-4 
Suggestions for Troubleshooting............................................................................................ 3-5 
Diagnostic Tools ......................................................................................................................... 3-22 
e-Diagtools Diagnostic Program .......................................................................................... 3-22 
Power-On Self-Test .............................................................................................................. 3-25 
Sycard PCCtest 450/460 CardBus Card (Optional) ............................................................. 3-26 
BIOS Configuration Utility .................................................................................................. 3-27  
						

							iv    Technology Code IC) 
Replaceable Parts ........................................................................................................... 4-1 
Reference Information ................................................................................................... 5-1 
Password Removal Policy ............................................................................................................. 5-1 
Hewlett-Packard Display Quality Statement ................................................................................. 5-2 
 
Figures 
Figure 1-1. Front View......................................................................................................................... 1-3 
Figure 1-2. Back View ......................................................................................................................... 1-4 
Figure 1-3. Bottom View ..................................................................................................................... 1-5 
Figure 1-4. Main Status Lights............................................................................................................. 1-7 
Figure 1-5. Keyboard Status Lights ..................................................................................................... 1-8 
Figure 1-6. Resetting the Notebook ..................................................................................................... 1-9 
Figure 1-7. Multimedia Buttons and Status Panel.............................................................................. 1-10 
Figure 1-8. Replaceable Module Diagram .........................................................................................1-14 
Figure 2-1. Disassembly Flow.............................................................................................................. 2-2 
Figure 2-2. Removing the Battery........................................................................................................ 2-4 
Figure 2-3. Releasing the Plug-in Module ........................................................................................... 2-5 
Figure 2-4. Removing the Hard Disk Drive ......................................................................................... 2-6 
Figure 2-5. Removing the Hard Disk Tray .......................................................................................... 2-7 
Figure 2-6. Removing the Keyboard Cover Retaining Screws ............................................................ 2-9 
Figure 2-7. Removing the Keyboard Cover ....................................................................................... 2-10 
Figure 2-8. Loosening the Keyboard Retaining Screws..................................................................... 2-11 
Figure 2-9. Disconnecting the Keyboard ........................................................................................... 2-12 
Figure 2-10. Removing an Expansion SDRAM Module ................................................................... 2-13 
Figure 2-11. Installing an Expansion SDRAM Module..................................................................... 2-14 
Figure 2-12. Removing the System SDRAM Module ....................................................................... 2-14 
Figure 2-13. Removing the Mini-PCI Card ....................................................................................... 2-17 
Figure 2-14. Removing the Display (1) ............................................................................................. 2-18 
Figure 2-15. Removing the Display (2) ............................................................................................. 2-19 
Figure 2-16. Removing Display Assembly Components ................................................................... 2-21 
Figure 2-17. Removing the Fan and Heatsink.................................................................................... 2-23 
Figure 2-18. Installing a New Thermal Pad ....................................................................................... 2-24 
Figure 2-19. Removing the CPU Module .......................................................................................... 2-26 
Figure 2-20. Removing the Top Case Retaining Screws ................................................................... 2-27 
Figure 2-21. Removing the Top Case ................................................................................................ 2-29 
Figure 2-22. Removing the Hinge Saddles ........................................................................................2-31 
Figure 2-23. Removing the Motherboard........................................................................................... 2-33 
Figure 2-24. Installing the Docking Doors ........................................................................................ 2-35 
Figure 2-25. Installing the PCMCIA Doors .......................................................................................2-35 
Figure 2-26. Example of Serial Number Label .................................................................................. 2-36 
Figure 3-1. Basic Troubleshooting Steps ............................................................................................. 3-2 
Figure 3-2. e-Diagtools Screens — Basic and Advanced .................................................................. 3-22 
Figure 3-3. Parallel Loopback Connector .......................................................................................... 3-24 
Figure 4-1. Exploded View .................................................................................................................. 4-2 
  
						

							Technology Code IC)    v 
Tables 
Table 1-1. Pavilion zt1100/xz200 and Omnibook xt1500 Series Models............................................ 1-1 
Table 1-2. Activating Power Modes .................................................................................................... 1-6 
Table 1-3. Fn Hot Keys ........................................................................................................................ 1-8 
Table 1-4. Pavilion zt1100/xz200 and Omnibook xt1500 Series Hardware Specifications .............. 1-11 
Table 1-5. Pavilion zt1100/xz200 and Omnibook xt1500 Series Accessories................................... 1-13 
Table 1-6. Functional Structure.......................................................................................................... 1-15 
Table 2-1. Removal Cross-Reference .................................................................................................. 2-1 
Table 2-2. Required Equipment ........................................................................................................... 2-3 
Table 2-3. Recommended Screw Torques ...........................................................................................2-3 
Table 2-4. Replacing Small Parts (User-Replaceable) ....................................................................... 2-15 
Table 2-5. Removing Notebook Components .................................................................................... 2-37 
Table 3-1. Scope of Diagnostic Tools .................................................................................................. 3-5 
Table 3-2. Troubleshooting Suggestions.............................................................................................. 3-5 
Table 3-3. Insyde MobilePRO BIOS POST Beep Codes and Messages ........................................... 3-25 
Table 3-4. Sycard PCCtest Commands .............................................................................................. 3-26 
Table 3-5. BIOS Configuration Menus and Parameters .................................................................... 3-27 
Table 4-1. Replaceable Parts for the Pavilion zt100/xz100 Series....................................................... 4-3 
Table 4-1. Replaceable Parts for the Omnibook xt1000 Series ........................................................... 4-6 
Table 5-1. TFT LCD Guidelines (14.1/15.0-in XGA) ......................................................................... 5-3 
  
						

							vi    Technology Code IC) 
Introduction 
This manual provides reference information for servicing HP Pavilion zt1100/xz200 and 
Omnibook xt1500 notebook PCs. It is for use by HP-authorized service personnel while installing, 
servicing, and repairing these products. 
The manual is designed as a self-paced guide that will train you to install, configure, and repair these 
notebooks. The manual is self-contained, so you can follow it without having equipment available. 
The following table lists other sources of information about the notebook and related products. 
 
Source Address or Number Comments 
HP Notebook web site  http://www.hp.com/notebooks 
(European mirror: 
http://www.europe.hp.com/notebooks)  
HP Business Support web 
Site www.hp.com/go/bizsupport  
HP Partnership web site  http://partner.americas.hp.com  Restricted to Authorized Resellers 
only. 
HP Asia Pacific Channel 
Support Centre for DPSP 
Partners http://www.hp.com.au  Restricted to DPSP Partners only. 
HP/MCD web site  http://www.mcd.hp.com  HP’s internal web site for division 
information. 
America Online  Keyword: HP  Call (800) 827-6364 for membership 
within the US. 
CompuServe  GO HP  Call (800) 524-3388 for membership 
within the US. 
HP Support Assist CD  (800) 457-1762  US and Canada. 
  (801) 431-1587  Outside US and Canada. 
Microsoft W indows manual    Information about W indows operating 
system. 
Microsoft web site  http://www.microsoft.com  Information and updates for W indows 
operating systems. 
  
						

							Technology Code IC)  Product Information  1-1 
1 
Product Information 
The HP Pavilion zt1100/xz200 and Omnibook xt1500 series are reliable notebook computers for the 
budget-minded user—whether at school, at home, or as part of a growing business—who wants a thin, 
light notebook that will meet basic mobile computing needs. 
  Table 1-1. Pavilion zt1100/xz200 and Omnibook xt1500 Series Models 
Product CPU 1 Display Hard Drive Standard SDRAM CD/DVD drive 2 Full- featured 3 Modem/ LAN Wireless 
Pavilion zt1100/xz200 
F3398H / zt1155   P4 1.4 GHz  14.1-in TFT XGA  20 GB  256 MB DDR  Combo  Yes  56K/LAN    
F3394H / zt1175   P4 1.4 GHz  15.0-in TFT XGA  30 GB  256 MB DDR  Combo  Yes  56K/LAN   
F3399H / zt1185   P4 1.5 GHz 15.0-in TFT 
SXGA+  40 GB  512 MB DDR (2 x 256)  Combo  Yes  56K/LAN   
F3395H / zt1195   P4 1.5 GHz 15.0-in TFT 
SXGA+  40 GB  512 MB DDR (2 x 256)  Combo  Yes  56K/LAN  802.11b 
F3397H / xz275   P4 1.4 GHz  15.0-in TFT XGA  20 GB  256 MB DDR   Combo  Yes  56K/LAN   
F3400H / xz295   P4 1.6 GHz  15.0-in TFT XGA  30 GB  512 MB DDR (2 x 256)  Combo  Yes  56K/LAN   
F3437H / zt1172   P4 1.4 GHz  14.1-in TFT XGA  20 GB  256 MB DDR   Combo  Yes  56K/LAN   
F3438H / zt1182   P4 1.4 GHz  15.0-in TFT XGA  20 GB  256 MB DDR   Combo  Yes  56K/LAN   
F3439H / zt1192   P4 1.5 GHz  15.0-in TFT XGA  30 GB  256 MB DDR   Combo  Yes  56K/LAN    
Omnibook xt1500 
F3444H/xt1500  P4 1.4 GHz  14.1 TFT XGA  20 GB  256 MB DDR  Combo  Yes  56K/LAN   
F3445H/xt1500  P4 1.6 GHz  14.1 TFT XGA  20 GB  256 MB DDR  Combo  Yes  56K/LAN   
F3446H/xt1500  P4 1.6 GHz  15.0 TFT XGA  30 GB  256 MB DDR  Combo  Yes  56K/LAN   
F3447H/xt1500  P4 1.6GHz  14.1 TFT XGA  30 GB  256 MB DDR  Combo  Yes  56K/LAN   
This table lists only base product configurations—custom configurations are not included.
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FRQILJXUDWLRQDWWKLV85/KWWSZZZSFWUDFNLQJKSFRP
 1  Intel Mobile Pentium III (PIII-M) or Celeron-T (Cel) processor. 2  Combo optical drive = DVD + CD-RW. 3  Full-featured SKUs include multimedia buttons, LCD status display, and IEEE1394. 
 
  
						

							1-2  Product Information  Technology Code IC) 
Technology Codes 
HP does not change the name of a product every time the product’s technology changes. While this 
helps ensure continuing market momentum for HP products, it complicates technology deployment 
and support processes. 
To help solve this problem, HP has added a technology code to the serial number of each of its 
products. Since the BIOS must be matched to the notebook’s hardware, the same code is used for the 
BIOS and the hardware. This manual refers to technology code differences where applicable. 
The table below shows the technology codes and the changes they signify for the products. Before 
downloading software or drivers or performing repairs, note the technology code for the HP notebook 
model. 
Note that the first two characters of the BIOS ID (for example, IC.M1.02) indicate the hardware 
technology. You can also determine the BIOS ID using the BIOS configuration utility, or by pressing 
Esc during the boot process when the HP logo appears. 
This manual contains service information for products with the following technology code. 
 
Technology code  Product name  Details 
IC  Pavilion zt1100/xz200 series 
Omnibook xt1500 series Intel P4-M based platform supported with Via chipset 
and S3 integrated graphics. 
  
						

							Technology Code IC)  Product Information  1-3 
Features 
The following illustrations show the notebook’s main external features. For an exploded view of the 
notebook, see page 4-2. 
  
 
Figure 1-1. Front View 
 
1.  One-Touch buttons (programmable). 
2. Power button. 
3.  Keyboard status lights: Caps Lock, Num Lock, CD 
or DVD drive activity. 
4.  Touch pad/scroll pad on-off button (with on-off 
indicators on either side). 
5.  Left and right click buttons. 
6. Touch pad. 
7. Scroll pad 
 
8.  Volume controls (selected models). 
9.  Mute button and indicator light (selected models). 
10. Removable DVD or DVD/CD-RW  drive. 
11. CD/DVD eject button. 
12. Speaker (one on each side).  
13. Latch. 
14. Built-in  microphone. 
  
						

							1-4  Product Information  Technology Code IC) 
  
 
Figure 1-2. Back View 
 
15. AC adapter jack. 
16. Parallel port (LPT1) (colored burgundy). 
17. External monitor (VGA) port (colored blue). 
18. Universal serial bus (USB) ports (2). 
19. S-video (TV out) port (colored yellow). 
20. Reset  switch. 
21. Kensington lock slot (security connector). 
22. LAN port and indicators. 
23. Modem. 
 
24. IEEE 1394 connector. 
25. SD-MMC Card slot. 
26. PC Card slot (Type II). 
27. PC Card eject button. 
28. Hard disk drive. 
29. W ireless on-off button and indicator light  
(selected models). 
30. External microphone jack (colored pink). 
31. Headphones jack (colored green).