HP Pavilion X360 13 A317cl User Manual

Resolving a low battery level
Resolving a low battery level when external power is available
Connectoneofthefollowingtothecomputerandtoexternalpower:

BACadapter

BOptionaldockingorexpansiondevice

BOptionalpoweradapterpurchasedasanaccessoryfromHP
Resolving a low battery level when no power source is available
Saveyourworkandshutdownthecomputer.
Resolving a low battery level when the computer cannot exit Hibernation...

BThecomputerswitchestobatterypower.

BThescreenbrightnessautomaticallydecreasestosavebatterylife.

BThepowermetericonchangesappearance.
Troubleshooting power problems
TesttheACadapterifthecomputerexhibitsanyofthefollowingsymptomswhenitisconnectedtoACpower:

BThecomputerdoesnotturnon.

BThedisplaydoesnotturnon.

BThepowerlightsdonotturnon.
TotesttheACadapter:
1.Shutdownthecomputer....

Ifthecomputerisunresponsiveandyouareunabletousetheprecedingshutdownprocedures,trythe
followingemergencyproceduresinthesequenceprovided:

BPressctrl+alt+delete,selectthePowericon,andthenselectShut down.

BPressandholdthepowerbuttonforatleast5seconds.

BDisconnectthecomputerfromexternalpower.
Shuttingdown(turningo

7Maintaining your computer
Itisimportanttoperformregularmaintenancetokeepyourcomputerinoptimalcondition.ThischapterexplainshowtousetoolslikeDiskDefragmenterandDiskCleanup.Italsoprovidesinstructionsforupdating
programsanddrivers,stepstocleanthecomputer,andtipsfortravelingwith(orshipping)thecomputer.
Improving performance
Youcanimprovetheperformanceofyourcomputerbyperformingregularmaintenancetaskswithtoolssuch...

NOTE:Becausesolid-statedrives(SSDs)lackmovingparts,HP3DDriveGuardisunnecessaryforthese
drives.
Formoreinformation,seetheHP3DDriveGuardsoftwareHelp.
Identifying HP 3D DriveGuard status
Theharddrivelightonthecomputerchangescolortoshowthatthedriveinaprimaryharddrivebayand/or thedriveinasecondaryharddrivebay(selectproductsonly)isparked.Todeterminewhetheradriveis...

WARNING!Topreventelectricshockordamagetocomponents,donotattempttocleanyourcomputer
whileitison.
1.Turno

BIfyouplantousethecomputerduringa

8Securing your computer and information
Computersecurityisessentialforprotectingthecon

Setting Setup Utility (BIOS) passwordsPasswordFunctionAdministratorpassword
BMustbeenteredeachtimeyouaccessSetupUtility(BIOS).

BIfyouforgetyouradministratorpassword,youcannotaccessSetupUtility(BIOS).
Power-onpassword
BMustbeenteredeachtimeyouturnonorrestartthe
computer.

BIfyouforgetyourpower-onpassword,youcannotturnonor restartthecomputer.
Toset,change,ordeleteanadministratororpower-onpasswordinSetupUtility(BIOS):...

4.Swipeyour