HP Pavilion Ultrabook 14 B000 User Manual
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9 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code. IMPORTANT:Some security features listed in this chapter may not be available on your computer. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility (BIOS) settings and other system identification informationAdministrator password Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions. Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. Use the following tips for creating and saving passwords: ●To reduce the risk of being locked out of the computer, record each password and store it in a secure place away from the computer. Do not store passwords in a file on the computer. ●When creating passwords, follow requirements set by the program. ●Change your passwords at least every three months. ●An ideal password is long and has letters, punctuation, symbols, and numbers. ●Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support. Using passwords 51
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE:This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Password Function Administrator password ●Must be entered each time you access Setup Utility (BIOS). ●If you forget your administrator password, you cannot access Setup Utility (BIOS). NOTE:The administrator password can be used in place of the power-on password. NOTE:Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. NOTE:If you enter the power-on password at the first password check, you must enter the administrator password to access Setup Utility (BIOS). Power-on password ●Must be entered each time you turn on or restart the computer. ●If you forget your power-on password, you cannot turn on or restart the computer. NOTE:The administrator password can be used in place of the power-on password. NOTE:A power-on password is not displayed as it is set, entered, changed, or deleted. To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): 1.To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. 2.Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. To help protect your computer, Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer. To provide ongoing protection against newly discovered viruses and other security risks, security software must be kept up to date. It is strongly recommended that you upgrade 52 Chapter 9 Securing your computer and information
the security software trial offer or purchase the software of your choice in order to fully protect your computer. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. An antivirus program may be preinstalled on your computer. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software. There are two types of firewalls to consider: ●Host-based firewalls—Software that protects only the computer it is installed on. ●Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 48. Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory. Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. To be sure that all available updates are installed on the computer, observe these guidelines: ●Run Windows Update as soon as possible after you set up your computer. From the Start screen, type update, select Settings, and then select Windows Update. ●Run Windows Update monthly thereafter. ●Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support. Installing software updates 53
Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. At this location, you can also register to receive automatic update notifications when they become available. If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 15. Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 59. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection. The security cable slot on your computer may look slightly different from the illustration in this section. For the location of the security cable slot on your computer, see Getting to know your computer on page 3. 1.Loop the security cable lock around a secured object. 2.Insert the key (1) into the security cable lock (2). 54 Chapter 9 Securing your computer and information
3.Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4.Remove the key and keep it in a safe place. Using an optional security cable lock 55
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen. NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1.Start Setup Utility (BIOS). See Starting Setup Utility (BIOS) on page 56. 2.Use the arrow keys to select Main. 3.Note your current BIOS version. 4.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. 56 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
Downloading a BIOS update CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1.From the Start screen, type support, and select the HP Support Assistant app. 2.Select Updates and then tune-ups, and then select Check for HP updates now. 3.Follow the on-screen instructions. 4.At the download area, follow these steps: a.Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b.If the update is more recent than your BIOS, follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. NOTE:If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1.From the Start screen, type e, and then select File Explorer. 2.Select your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4.Double-click or double-tap the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5.Complete the installation by following the on-screen instructions. NOTE:After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating the BIOS 57
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1.Turn on or restart the computer, quickly press esc, and then press f2. 2.Select the diagnostic test you want to run, and then follow the on-screen instructions. NOTE:If you need to stop a diagnostic test while it is running, press esc. 58 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. This chapter provides information about the following processes: ●Creating recovery media and backups ●Restoring and recovering your system NOTE:This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. HP Recovery media you create will provide the following recovery options: ●System Recovery—Reinstalls the original operating system and the programs that were installed at the factory. ●Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. See Creating HP Recovery media on page 60. 2.As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. 3.As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever Creating recovery media and backups 59
choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE:File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive. ●Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. ●HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required. ●To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive. ●If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. ●Be sure that the computer is connected to AC power before you begin creating the recovery media. ●The creation process can take up to an hour or more. Do not interrupt the creation process. ●If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Recovery Media Creation, and follow the on-screen instructions to continue. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 63. 60 Chapter 11 Backing up, restoring, and recovering