HP Pavilion Tx2500 Entertainment Notebook Pc Series Service Guide
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HP Pavilion tx2500 Entertainment PC Maintenance and Service Guide
© Copyright 2008, 2012 Hewlett-Packard Development Company, L.P. AMD, Athlon, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures. Third Edition: February 2012 First Edition: May 2008 Document Part Number: 488788-003
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Top components ................................................................................................................................... 5 Display components ............................................................................................................ 5 Keys ..................................................................................................................................... 7 Pointing devices ................................................................................................................... 8 Front components ................................................................................................................................ 9 Left-side components ......................................................................................................................... 10 Right-side components ....................................................................................................................... 11 Rear components ............................................................................................................................... 12 Bottom components ........................................................................................................................... 13 3 Illustrated parts catalog ............................................................................................................................... 14 Service tag location ............................................................................................................................ 14 Computer major components ............................................................................................................. 16 Plastics Kit .......................................................................................................................................... 22 Mass storage devices ......................................................................................................................... 23 Miscellaneous parts ............................................................................................................................ 24 Sequential part number listing ............................................................................................................ 25 4 Removal and replacement procedures ....................................................................................................... 31 Preliminary replacement requirements ............................................................................................... 31 Tools required .................................................................................................................... 31 Service considerations ....................................................................................................... 31 Plastic parts ....................................................................................................... 31 Cables and connectors ..................................................................................... 32 Drive handling ................................................................................................... 32 Grounding guidelines ......................................................................................................... 33 Electrostatic discharge damage ........................................................................ 33 Packaging and transporting guidelines ............................................. 34 v
Workstation guidelines ..................................................................... 34 Equipment guidelines ....................................................................... 35 Unknown user password ................................................................................................... 36 Component replacement procedures ................................................................................................. 37 Service tag location ........................................................................................................... 37 Computer feet .................................................................................................................... 38 Battery ............................................................................................................................... 39 Pen .................................................................................................................................... 40 Hard drive .......................................................................................................................... 41 Optical drive ....................................................................................................................... 43 Memory module ................................................................................................................. 44 WLAN module .................................................................................................................... 46 Keyboard ........................................................................................................................... 49 Switch cover ...................................................................................................................... 51 Display assembly ............................................................................................................... 53 Top cover ........................................................................................................................... 56 RTC battery ....................................................................................................................... 58 Power switch assembly ..................................................................................................... 59 Bluetooth module ............................................................................................................... 61 System board ..................................................................................................................... 62 Pen holder and pen eject assembly ................................................................................... 65 Audio/infrared board .......................................................................................................... 66 Fan/heat sink assembly ..................................................................................................... 68 Processor ........................................................................................................................... 70 5 Setup Utility ................................................................................................................................................... 72 Starting the Setup Utility ..................................................................................................................... 72 Changing the language of the Setup Utility ........................................................................................ 73 Navigating and selecting in the Setup Utility ...................................................................................... 73 Displaying system information ............................................................................................................ 73 Restoring default settings in the Setup Utility ..................................................................................... 74 Using advanced Setup Utility features ............................................................................................... 74 Closing the Setup Utility ..................................................................................................................... 75 Setup Utility menus ............................................................................................................................ 75 Main menu ......................................................................................................................... 75 Security menu .................................................................................................................... 75 System Configuration menu .............................................................................................. 76 Diagnostics menu .............................................................................................................. 76 6 Specifications ................................................................................................................................................ 77 Computer specifications ....................................................................................................... .............. 77 vi
12.1-inch, WXGA BrightView display specifications ........................................................................... 78 Hard drive specifications .................................................................................................................... 79 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 80 System DMA specifications ................................................................................................................ 81 System interrupt specifications ........................................................................................................... 82 System I/O address specifications ..................................................................................................... 83 System memory map specifications ................................................................................................... 85 7 Screw listing .................................................................................................................................................. 86 Phillips PM3.0×3.0 screw ................................................................................................................... 86 Phillips PM2.0×7.0 screw ................................................................................................................... 87 Phillips PM2.0×4.0 screw ................................................................................................................... 88 Phillips PM2.0×5.0 captive screw ....................................................................................................... 90 Black Phillips PM2.0×3.0 screw ......................................................................................................... 91 Phillips PM2.0×11.0 screw ................................................................................................................. 92 Phillips PM2.5×6.0 screw ................................................................................................................... 93 Silver Phillips PM2.0×3.0 screw ......................................................................................................... 94 8 Backup and recovery .................................................................................................................................... 95 Recovering system information .......................................................................................................... 95 Creating recovery discs ..................................................................................................... 95 Backing up your information .............................................................................................. 96 When to back up ............................................................................................... 96 Backup suggestions .......................................................................................... 97 Using system restore points .............................................................................................. 97 When to create restore points ........................................................................... 97 Create a system restore point ........................................................................... 97 Restore to a previous date and time ................................................................. 98 Performing a recovery ....................................................................................................... 98 Recovering from the recovery discs .................................................................. 98 Recovering from the partition on the hard drive ................................................ 98 9 Connector pin assignments ....................................................................................................................... 100 Audio-out (headphone) ..................................................................................................................... 100 Audio-in (microphone) ...................................................................................................................... 100 External monitor ............................................................................................................................... 101 RJ-11 (modem) ................................................................................................................................ 102 RJ-45 (network) ................................................................................................................................ 102 S-Video-out ...................................................................................................................................... 103 Universal Serial Bus ......................................................................................................................... 103 vii
10 Power cord set requirements .................................................................................................................. 104 Requirements for all countries or regions ......................................................................................... 104 Requirements for specific countries or regions ................................................................................ 105 11 Recycling ................................................................................................................................................... 106 Battery .............................................................................................................................................. 106 Display .............................................................................................................................................. 106 Index ................................................................................................................................................................. 112 viii
1 Product description Category Description Product Name HP Pavilion tx2500 Entertainment PC ProcessorsAMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz, 2-MB L2 cache, 800-MHz front side bus (FSB) AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2- MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2- MB L2 cache, 800-MHz FSB AMD Turion 64 Mobile Technology Dual Core RM-70 processor, 2.0-GHz, 1-MB L2 cache, 800-MHz FSB AMD Mobile Athlon™ Dual Core QL-62 processor, 2.0-GHz, 1-MB L2 cache, 667- MHz FSB AMD Mobile Athlon Dual Core QL-60 processor, 1.9-GHz, 1-MB L2 cache, 667- MHz FSB ChipsetATI Northbridge: AMD M780G ATI Southbridge: SB700 GraphicsUnified memory architecture (UMA) graphics subsystem memory integrated with system memory: ●Up to 271-MB on computer models with 1024-MB to 2048-MB system memory ●Up to 527-MB on computer models with 2048-MB or more of system memory Graphics subsystem memory size is dynamic change Panels12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio) BrightView with touch- screen + Wacom digitizer Typical brightness: 200 nits Memory●Two SODIMM slots ●Customer accessible/upgradable ●Dual-channel support ●DDRII PC2-5300 (667 and 800 MHz) 4096-MB total system memory (2048 MB × 2, dual-channel) 2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel) 1
Category Description 1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-channel) Hard drives ●Supports all 9.5-mm, 2.5-inch hard drives ●Serial ATA 500-GB, 7200-rpm 320-GB, 7200-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Optical drives ●12.7-mm tray load ●Parallel ATA DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Web cameraLow-light VGA camera, fixed (no tilt), with activity light, 24 frames per second Diskette driveSupports external USB drive only Audio ●HD audio - Azalia techology ●Supports Microsoft Gold requirements ●Two omni-directional, dual-array microphones ●Beam-forming, echo-cancellation, noise-suppression software ●Pavilion-branded Altec Lansing speakers Modem ●Motorola 56K V.92 data/fax modem ●Supports all world wide certification requirements ●Modem cable is not included Ethernet ●Integrated Realtek 10/100/1000 (Gigabit Ethernet) ●Ethernet cable included Wireless Integrated wireless local area network (WLAN) options by way of wireless module (includes two 2.4-GHz antennae in display assembly): Broadcom 4321AGN 802.11a/b/g/n + Bluetooth Broadcom 4321AGN 802.11a/b/g/n Broadcom 4311AG 802.11a/b/g + Bluetooth Broadcom 4311AG 802.11a/b/g Broadcom 4311G 802.11b/g + Bluetooth Broadcom 4311G 802.11b/g Broadcom BCM4312 802.11b/g + Bluetooth Broadcom BCM4312 802.11b/g 2 Chapter 1 Product description