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HP Pavilion Tx2000 Entertainment Notebook Pc Series Service Guide

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    							HP Pavilion tx2500 Entertainment PC
    Maintenance and Service Guide 
    						
    							© Copyright 2008, 2012 Hewlett-Packard
    Development Company, L.P.
    AMD, Athlon, Turion, and combinations
    thereof, are trademarks of Advanced Micro
    Devices, Inc. Bluetooth is a trademark
    owned by its proprietor and used by
    Hewlett-Packard Company under license.
    Microsoft, Windows, and Windows Vista are
    either trademarks or registered trademarks
    of Microsoft Corporation in the United
    States and/or other countries. SD Logo is a
    trademark of its proprietor.
    The information contained herein is subject
    to change without notice. The only
    warranties for HP products and services are
    set forth in the express warranty statements
    accompanying such products and services.
    Nothing herein should be construed as
    constituting an additional warranty. HP shall
    not be liable for technical or editorial errors
    or omissions contained herein.
    This guide is a troubleshooting reference
    used for maintaining and servicing the
    computer. It provides comprehensive
    information on identifying computer
    features, components, and spare parts; on
    troubleshooting computer problems; and on
    performing computer disassembly
    procedures.
    Third Edition: February 2012
    First Edition: May 2008
    Document Part Number: 488788-003 
    						
    							Safety warning notice
    WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
    place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
    a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
    surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
    contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
    and the AC adapter comply with the user-accessible surface temperature limits defined by the
    International Standard for Safety of Information Technology Equipment (IEC 60950).
    iii 
    						
    							Table of contents
    1  Product description ........................................................................................................................................ 1
    2  External component identification ................................................................................................................ 5
    Top components ................................................................................................................................... 5
    Display components ............................................................................................................ 5
    Keys ..................................................................................................................................... 7
    Pointing devices ................................................................................................................... 8
    Front components ................................................................................................................................ 9
    Left-side components ......................................................................................................................... 10
    Right-side components ....................................................................................................................... 11
    Rear components ............................................................................................................................... 12
    Bottom components ...........................................................................................................................  13
    3  Illustrated parts catalog ............................................................................................................................... 14
    Service tag location ............................................................................................................................ 14
    Computer major components ............................................................................................................. 16
    Plastics Kit .......................................................................................................................................... 22
    Mass storage devices ......................................................................................................................... 23
    Miscellaneous parts ............................................................................................................................ 24
    Sequential part number listing ............................................................................................................ 25
    4  Removal and replacement procedures ....................................................................................................... 31
    Preliminary replacement requirements ............................................................................................... 31
    Tools required .................................................................................................................... 31
    Service considerations ....................................................................................................... 31
    Plastic parts ....................................................................................................... 31
    Cables and connectors .....................................................................................  32
    Drive handling ................................................................................................... 32
    Grounding guidelines ......................................................................................................... 33
    Electrostatic discharge damage ........................................................................ 33
    Packaging and transporting guidelines ............................................. 34
    v 
    						
    							Workstation guidelines .....................................................................  34
    Equipment guidelines ....................................................................... 35
    Unknown user password ................................................................................................... 36
    Component replacement procedures ................................................................................................. 37
    Service tag location ........................................................................................................... 37
    Computer feet .................................................................................................................... 38
    Battery ............................................................................................................................... 39
    Pen .................................................................................................................................... 40
    Hard drive .......................................................................................................................... 41
    Optical drive ....................................................................................................................... 43
    Memory module ................................................................................................................. 44
    WLAN module .................................................................................................................... 46
    Keyboard ........................................................................................................................... 49
    Switch cover ...................................................................................................................... 51
    Display assembly ............................................................................................................... 53
    Top cover ........................................................................................................................... 56
    RTC battery ....................................................................................................................... 58
    Power switch assembly ..................................................................................................... 59
    Bluetooth module ............................................................................................................... 61
    System board ..................................................................................................................... 62
    Pen holder and pen eject assembly ................................................................................... 65
    Audio/infrared board .......................................................................................................... 66
    Fan/heat sink assembly ..................................................................................................... 68
    Processor ........................................................................................................................... 70
    5  Setup Utility ................................................................................................................................................... 72
    Starting the Setup Utility ..................................................................................................................... 72
    Changing the language of the Setup Utility ........................................................................................ 73
    Navigating and selecting in the Setup Utility ...................................................................................... 73
    Displaying system information ............................................................................................................ 73
    Restoring default settings in the Setup Utility ..................................................................................... 74
    Using advanced Setup Utility features ............................................................................................... 74
    Closing the Setup Utility ..................................................................................................................... 75
    Setup Utility menus ............................................................................................................................ 75
    Main menu ......................................................................................................................... 75
    Security menu .................................................................................................................... 75
    System Configuration menu .............................................................................................. 76
    Diagnostics menu .............................................................................................................. 76
    6  Specifications ................................................................................................................................................ 77
    Computer specifications .......................................................................................................
    .............. 77
    vi 
    						
    							12.1-inch, WXGA BrightView display specifications ........................................................................... 78
    Hard drive specifications .................................................................................................................... 79
    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 80
    System DMA specifications ................................................................................................................ 81
    System interrupt specifications ........................................................................................................... 82
    System I/O address specifications ..................................................................................................... 83
    System memory map specifications ................................................................................................... 85
    7  Screw listing .................................................................................................................................................. 86
    Phillips PM3.0×3.0 screw ................................................................................................................... 86
    Phillips PM2.0×7.0 screw ................................................................................................................... 87
    Phillips PM2.0×4.0 screw ................................................................................................................... 88
    Phillips PM2.0×5.0 captive screw ....................................................................................................... 90
    Black Phillips PM2.0×3.0 screw ......................................................................................................... 91
    Phillips PM2.0×11.0 screw ................................................................................................................. 92
    Phillips PM2.5×6.0 screw ................................................................................................................... 93
    Silver Phillips PM2.0×3.0 screw ......................................................................................................... 94
    8  Backup and recovery .................................................................................................................................... 95
    Recovering system information .......................................................................................................... 95
    Creating recovery discs ..................................................................................................... 95
    Backing up your information .............................................................................................. 96
    When to back up ............................................................................................... 96
    Backup suggestions .......................................................................................... 97
    Using system restore points .............................................................................................. 97
    When to create restore points ........................................................................... 97
    Create a system restore point ........................................................................... 97
    Restore to a previous date and time ................................................................. 98
    Performing a recovery ....................................................................................................... 98
    Recovering from the recovery discs .................................................................. 98
    Recovering from the partition on the hard drive ................................................ 98
    9  Connector pin assignments ....................................................................................................................... 100
    Audio-out (headphone) ..................................................................................................................... 100
    Audio-in (microphone) ......................................................................................................................  100
    External monitor ...............................................................................................................................  101
    RJ-11 (modem) ................................................................................................................................  102
    RJ-45 (network) ................................................................................................................................ 102
    S-Video-out ......................................................................................................................................  103
    Universal Serial Bus .........................................................................................................................  103
    vii 
    						
    							10  Power cord set requirements .................................................................................................................. 104
    Requirements for all countries or regions ......................................................................................... 104
    Requirements for specific countries or regions ................................................................................ 105
    11  Recycling ................................................................................................................................................... 106
    Battery .............................................................................................................................................. 106
    Display .............................................................................................................................................. 106
    Index ................................................................................................................................................................. 112
    viii 
    						
    							1 Product description
    Category Description
    Product Name HP Pavilion tx2500 Entertainment PC
    ProcessorsAMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz,
    2-MB L2 cache, 800-MHz front side bus (FSB)
      AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-82 processor, 2.2-GHz, 2-
    MB L2 cache, 800-MHz FSB
      AMD Turion 64 Mobile Technology Ultra-Dual Core ZM-80 processor, 2.0-GHz, 2-
    MB L2 cache, 800-MHz FSB
      AMD Turion 64 Mobile Technology Dual Core RM-70 processor, 2.0-GHz, 1-MB
    L2 cache, 800-MHz FSB
      AMD Mobile Athlon™ Dual Core QL-62 processor, 2.0-GHz, 1-MB L2 cache, 667-
    MHz FSB
      AMD Mobile Athlon Dual Core QL-60 processor, 1.9-GHz, 1-MB L2 cache, 667-
    MHz FSB
    ChipsetATI Northbridge: AMD M780G
     ATI Southbridge: SB700
    GraphicsUnified memory architecture (UMA) graphics subsystem memory integrated with
    system memory:
    ●Up to 271-MB on computer models with 1024-MB to 2048-MB system
    memory
    ●Up to 527-MB on computer models with 2048-MB or more of system memory
      Graphics subsystem memory size is dynamic change
    Panels12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio) BrightView with touch-
    screen + Wacom digitizer
      Typical brightness: 200 nits
    Memory●Two SODIMM slots
    ●Customer accessible/upgradable
    ●Dual-channel support
     
    ●DDRII PC2-5300 (667 and 800 MHz)
      4096-MB total system memory (2048 MB × 2, dual-channel)
      2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel)
    1 
    						
    							Category Description
      1024-MB total system memory (1024 MB × 1, 512 MB × 2, dual-channel)
    Hard drives
    ●Supports all 9.5-mm, 2.5-inch hard drives
    ●Serial ATA
     500-GB, 7200-rpm
     320-GB, 7200-rpm
     320-GB, 5400-rpm
     250-GB, 5400-rpm
     160-GB, 5400-rpm
    Optical drives
    ●12.7-mm tray load
    ●Parallel ATA
      DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
      DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
    Web cameraLow-light VGA camera, fixed (no tilt), with activity light, 24 frames per second
    Diskette driveSupports external USB drive only
    Audio
    ●HD audio - Azalia techology
    ●Supports Microsoft Gold requirements
    ●Two omni-directional, dual-array microphones
    ●Beam-forming, echo-cancellation, noise-suppression software
    ●Pavilion-branded Altec Lansing speakers
    Modem
    ●Motorola 56K V.92 data/fax modem
    ●Supports all world wide certification requirements
    ●Modem cable is not included
    Ethernet
    ●Integrated Realtek 10/100/1000 (Gigabit Ethernet)
    ●Ethernet cable included
    Wireless Integrated wireless local area network (WLAN) options by way of wireless
    module (includes two 2.4-GHz antennae in display assembly):
      Broadcom 4321AGN 802.11a/b/g/n + Bluetooth
      Broadcom 4321AGN 802.11a/b/g/n
      Broadcom 4311AG 802.11a/b/g + Bluetooth
      Broadcom 4311AG 802.11a/b/g
      Broadcom 4311G 802.11b/g + Bluetooth
     Broadcom 4311G 802.11b/g
      Broadcom BCM4312 802.11b/g + Bluetooth
      Broadcom BCM4312 802.11b/g
    2 Chapter 1   Product description 
    						
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