HP Pavilion Touchsmart 14 F000 Sleekbook User Manual

							When you connect the computer to external AC power:
●The battery begins to charge.
●The display brightness increases.
●The power meter icon on the Windows desktop changes appearance.
When you disconnect external AC power, the following events occur:
●The computer switches to battery power.
●The display brightness automatically decreases to save battery life.
●The power meter icon on the Windows desktop changes appearance.
Troubleshooting power problems
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
●The computer does not turn on.
●The display does not turn on.
●The power lights are off.
To test the AC adapter:
1.Shut down the computer.
2.Remove the battery from the computer.
3.Connect the AC adapter to the computer, and then plug it into an AC outlet.
4.Turn on the computer.
●If the power lights turn on, the AC adapter is working properly.
●If the power lights remain off, check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.
●If the connections are secure and the power lights remain off, the AC adapter is not
functioning and should be replaced.
Contact support for information on obtaining a replacement AC power adapter.
HP CoolSense (select models only)
HP CoolSense  automatically detects when the computer is not in a horizontal position and adjusts
performance and fan settings to keep the surface temperature of your computer at the optimum level
of comfort.
When HP CoolSense is off, the position of the computer is not detected and the performance and fan
options remain at the factory setting. As a result, the surface temperature of the computer might be
higher than it would be with HP CoolSense on.
To turn CoolSense off or on, follow these steps:
▲From the Start screen, type cool, select Settings, and then select HP CoolSense.
HP CoolSense (select models only) 41 
						

							Shutting down (turning off) the computer
CAUTION:Unsaved information is lost when the computer shuts down. Be sure to save your work
before shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
●When you need to replace the battery or access components inside the computer
●When you are connecting an external hardware device that does not connect to a USB or video
port
●When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows Shut down command:
NOTE:If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1.Save your work and close all open programs.
2.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
3.Select Settings, select the Power icon, and then select Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
●Press ctrl+alt+delete, select the Power icon, and then select Shut Down.
●Press and hold the power button for at least 5 seconds.
●Disconnect the computer from external power.
●On models with a user-replaceable battery, remove the battery.
42 Chapter 6   Managing power 
						

							7 Managing and sharing information
Drives are digital storage devices that help you store, manage, share, and access information. Your
computer has an internal hard drive or a solid state drive that stores your computers software,
operating system, and also provides storage for all of your personal files. Some computers have a
built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc
(BD).
For added capacity or functionality, connect an external drive (purchased separately), such as an
optical drive or hard drive, or insert a memory card directly from your phone or camera. A Universal
Serial Bus (USB) flash drive, connected to the USB port on your computer, also allows quick data
transfer. Some devices use the computers power to run; others have their own power source. Some
devices come with software that must be installed.
NOTE:For information about connecting external wireless devices, see Connecting to a network
on page 15.
NOTE:For more information about required software and drivers, or to learn which computer port to
use, see the manufacturers instructions.
Using a USB device
Most computers have more than one USB port, because this versatile interface allows you to connect
numerous kinds of external devices—such as a USB keyboard, mouse, external drive, printer,
scanner, or USB hub—to your computer.
Your computer has more than one type of USB port. See 
Getting to know your computer on page 3
for the types of USB ports you have on this computer. Be sure to purchase devices that are
compatible with your computer.
Type Description
USB 2.0 Transfers data at 60 MB/s.
USB 3.0 Transfers data at 640 MB/s. USB 3.0 ports, also known as
SuperSpeed ports, are also compatible with USB 1.0 and 2.0
devices.
Connecting a USB device
CAUTION:To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
Using a USB device 43 
						

							▲Connect the USB cable for the device to the USB port.
NOTE:The USB port on your computer may look slightly different from the illustration in this
section.
A sound indicates that the device has been detected.
NOTE:The first time you connect a USB device, a message is revealed on the Windows desktop
and an icon appears in the notification area, at the far right of the taskbar, letting you know that the
device is recognized by the computer.
Removing a USB device
CAUTION:To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION:To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1.Save your information and close all programs associated with the device.
2.From the Windows desktop, select the remove hardware icon in the notification area, at the far
right of the taskbar. A message, Safely remove hardware and eject media is revealed. Follow
the on-screen instructions.
Inserting and removing a memory card
To insert a memory card:
CAUTION:To reduce the risk of damage to the memory card connectors, use minimal force to
insert a memory card.
1.Hold the card label-side up, with the connectors facing the computer.
44 Chapter 7   Managing and sharing information 
						

							2.Insert the card into the memory card reader, and then press in on the card until it is firmly
seated.
A sound indicates that the device has been detected.
To remove a memory card:
CAUTION:To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the memory card.
1.Save your information and close all programs associated with the memory card.
2.From the Windows desktop, select the remove hardware icon in the notification area, at the far
right of the taskbar, and then, follow the on-screen instructions.
3.Press in on the card (1), and then remove it from the slot (2).
NOTE:If the card is not ejected, pull the card out of the slot.
Using optical drives
An optical disc drive uses laser light to read or store large amounts of information. Some drives can
only read information, but others can also write (burn) information onto a blank disc.
Use these tips for best performance of your optical drive:
●When the battery is the only source of power, be sure that the battery is sufficiently charged
before writing to media.
●Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
Using optical drives 45 
						

							●Be sure that you have installed the latest software updates for the drive.
●If the disc you are using is not clean, wipe it with a dry, lint-free, soft cloth.
Your computer may include an optical drive that supports one or more of the following disc
technologies:
●CD—A compact disc stores data that is read by a laser from the optical disc drive. The following
CD formats are available:
◦CD-Recordable (CD-R), which allows the computer to read information and to record
information one time on the CD. Once the information is recorded on the CD-R disc, it
cannot be changed or erased; it is permanent.
◦CD-ReWritable (CD-RW), which allows you to read information and record information
many times to the CD. Information on the CD can be erased.
●DVD—A digital video disc is a high-capacity optical disc. It can store more information than a
CD. A double-sided DVD can store up to 17 GB. The following DVD formats are available:
◦DVD-Recordable (DVD-R or DVD+R), which allows the computer to read information and to
record information one time on the DVD. After the information is recorded on the disc, it
cannot be changed or erased; it is permanent. The DVDs can be used in DVD±R drives.
◦DVD-ReWritable (DVD-RW or DVD+RW), which allows the computer to read information
and record information many times to the disc. Information on the disc can be erased. The
DVDs can be used in DVD±R drives.
●BD—a Blu-ray Disc holds more information than the other optical discs and they can be used to
record, rewrite, and play back high-definition (HD) video.
Note the following when using BDs:
●CyberLink PowerDVD is installed on the computer to play BD movies.
●Attempting to play a BD movie simultaneously on both the internal and an external display may
cause an error, so choose only one.
●For copy protection purposes, Advanced Access Content System (AACS) keys are integrated
into the computer. AACS keys require occasional renewal to support playback of new BD movie
releases. The CyberLink PowerDVD program will request an update to continue playback when
such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the
update.
●If lines appear on the display when viewing a BD, they may be caused by interference from the
wireless network. To resolve the issue, close any open applications and turn off your wireless
feature.
Sharing data and drives and accessing software
When your computer is part of a network, you are not limited to using only the information that is
stored in your computer. Network computers can exchange software and data with each other.
NOTE:When a disc like a DVD movie or game is copy-protected, it cannot be shared.
To share folders or libraries on the same network:
1.From the Windows desktop, open File Explorer.
2.Click the Share menu on the Libraries window, and then click Specific people.
46 Chapter 7   Managing and sharing information 
						

							3.Type a name in the File Sharing box, and then click Add.
4.Click Share and then follow the on-screen instructions.
To share information from your Local Disk:
1.From the Windows desktop, open File Explorer.
2.Click Local Disk (C:) on the Libraries window.
3.Click the Share tab, and then click Advanced sharing.
4.On the Local Disk (C:) Properties window, select Advanced Sharing.
5.Check Share this folder.
To share drives on the same network:
1.From the Windows desktop, right-click the network status icon in the notification area, at the far
right of the taskbar.
2.Select Open Network and Sharing Center.
3.Under View your active networks, select an active network.
4.Select Change advanced sharing settings to set sharing options for privacy, network
discovery, file and printer sharing or other network options.
Using optical drives 47 
						

							8 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This
chapter provides information about improving the performance of your computer by running tools
such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your
programs and drivers, instructions for cleaning your computer, and tips for traveling with your
computer.
Improving performance
Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as
Disk Defragmenter and Disk Cleanup, you can drastically improve the performance of your computer.
Handling drives
Observe these precautions when handling drives:
●Before removing or installing a drive, shut down the computer. If you are unsure whether the
computer is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down
through the operating system.
●Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
●Do not touch the connector pins on a removable drive or on the computer.
●Do not use excessive force when inserting a drive into a drive bay.
●When the battery is the only source of power, be sure that the battery is sufficiently charged
before writing to media.
●If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
●Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport
walk-through devices and security wands. Airport conveyer belts and similar security devices
that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
●Remove media from a drive before removing the drive from the drive bay, or traveling with,
shipping, or storing a drive.
●Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
●Before you move a computer that is connected to an external hard drive, initiate Sleep and allow
the screen to clear, or properly disconnect the external hard drive.
Using HP 3D DriveGuard (select models only)
HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
the following conditions:
●You drop the computer.
●You move the computer with the display closed while the computer is running on battery power.
48 Chapter 8   Maintaining your computer 
						

							A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
operation.
NOTE:Because solid state drives (SSDs) lack moving parts, they do not require HP 3D DriveGuard
protection.
NOTE:Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected
by HP 3D DriveGuard. Hard drives installed in optional docking devices or connected to USB ports
are not protected by HP 3D DriveGuard.
For more information, see the HP 3D DriveGuard software Help.
Using Disk Defragmenter
As you use your computer over time, the files on the hard drive become fragmented. A fragmented
drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive
works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or
physically reorganizes) the fragmented files and folders on the hard drive so that the system can run
more efficiently.
NOTE:It is not necessary to run Disk Defragmenter on solid-state drives.
After you start Disk Defragmenter, it works without supervision. However, depending on the size of
your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour
to complete.
HP recommends defragmenting your hard drive at least once a month. You may set Disk
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any
time.
To run Disk Defragmenter:
1.Connect the computer to AC power.
2.From the Start screen, type d, and then type disk in the search box. Select Settings, and then
select Defragment and optimize your drives.
3.Follow the on-screen instructions.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer run more efficiently.
To run Disk Cleanup:
1.From the Start screen, type d, and then type disk in the search box. Select Settings, and then
select Free up disk space by deleting unnecessary files.
2.Follow the on-screen instructions.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions.
Updates can resolve issues and bring new features and options to your computer. Technology is
always changing, and updating programs and drivers allows your computer to run the latest
technology available. For example, older graphics components might not work well with the most
Updating programs and drivers 49 
						

							recent gaming software. Without the latest driver, you would not be getting the most out of your
equipment.
Go to 
http://www.hp.com/support to download the latest versions of HP programs and drivers. In
addition, register to receive automatic update notifications when they become available.
Cleaning your computer
Use the following products to safely clean your computer:
●Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:
Disposable wipes, which come in a variety of brand names.)
●Alcohol-free glass cleaning fluid
●Water with mild soap solution
●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●Static-free cloth wipes
CAUTION:Avoid strong cleaning solvents that can permanently damage your computer. If you are
not sure that a cleaning product is safe for your computer, check the product contents to make sure
that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons
are not included in the product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and
cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING!To prevent electric shock or damage to components, do not attempt to clean your
computer while it is turned on.
●Turn off the computer.
●Disconnect external power.
●Disconnect all powered external devices.
CAUTION:To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any computer surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display (All-in-Ones or Notebooks)
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides or cover
To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning
solutions listed previously or use an acceptable disposable wipe.
NOTE:When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
50 Chapter 8   Maintaining your computer