HP Pavilion M4 1000 Notebook Pc Series User Guide

							Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
●If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created. For more information and steps for using File
History, see Help and Support. From the Start screen, type h, and then select Help and
Support. 
●If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.
●If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.
●If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See 
Using Windows Refresh for quick and easy recovery on page 82.
●If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows. 
For more information, see 
Remove everything and reinstall Windows on page 82.
●If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Drivers and Applications Reinstall option in HP Recovery Manager.
For more information, see 
Recovering using HP Recovery Manager on page 83.
●If you want to recover the computers original factory partitioning and content, you can choose
the System Recovery option from the HP Recovery media. For more information, see
Recovering using HP Recovery Manager on page 83.
●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager on page 83.
●If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see 
Removing the HP Recovery partition on page 85.
Restore and recovery 81 
						

							Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT:Refresh removes any traditional applications that were not originally installed on the
system at the factory.
NOTE:During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on
reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE:You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2.Click Settings.
3.Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.Under Refresh your PC without affecting your files, select Get started, and then follow the
on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT:This option does not provide backups of your information. Before using this option,
back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1.Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.Select Troubleshoot from the boot options menu.
3.Select Reset your PC, and then follow the on-screen instructions.
To use the Start screen:
1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2.Click Settings.
82 Chapter 11   Backing up, restoring, and recovering 
						

							3.Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.Under Remove everything and reinstall Windows, select Get started, and follow the on-
screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:
●System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
●Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.
●Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition (select models only) allows Minimized Image Recovery.
What you need to know
●HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturers
website or reinstall the software from the media provided by the manufacturer.
●Recovery through HP Recovery Manager should be used as a final attempt to correct computer
issues.
●HP Recovery media must be used if the computer hard drive fails.
●To use the Factory Reset or System Recovery options, you must use HP Recovery media.
●If the HP Recovery media do not work, you can obtain recovery media for your system from the
HP website. For U.S. support, go to 
http://www.hp.com/go/contactHP. For worldwide support, go
to 
http://welcome.hp.com/country/us/en/wwcontact_us.html.
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
Using the HP Recovery partition to recover a minimized image (select models only)
The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.
Restore and recovery 83 
						

							To start HP Recovery Manager from the HP Recovery partition:
1.Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.Select Troubleshoot from the boot options menu.
3.Select HP Recovery Manager, and follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an
optional external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See 
Changing the computer boot order on page 84.
3.Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.Insert the HP Recovery media you created.
2.Restart the computer.
3.Press and hold esc while the computer is restarting, and then press f9 for boot options.
4.Select the optical drive or USB flash drive you want to boot from.
5.Follow the on-screen instructions.
84 Chapter 11   Backing up, restoring, and recovering 
						

							Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT:Removing the HP Recovery partition means you can no longer use Windows
Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery
Manager option for minimized image recovery. Create HP Recovery media before removing the
Recovery partition to ensure you have recovery options; see 
Creating HP Recovery media
on page 80.
Follow these steps to remove the HP Recovery partition:
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Remove Recovery Partition, and then follow the on-screen instructions.
Restore and recovery 85 
						

							12 Specifications
Input power 
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input power Rating
Operating voltage and current 19.5 V dc @ 4.62 A – 90 W
DC plug of external HP power supply
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label.
86 Chapter 12   Specifications 
						

							Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
Operating environment 87 
						

							13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the computer, unplug it after being
properly grounded and before removing a cover.
●Keep components in their electrostatic-safe containers until you are ready to install them.
●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●Use nonmagnetic tools.
●Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact support.
88 Chapter 13   Electrostatic Discharge 
						

							Index
A
AC adapter 7
AC adapter, testing 48
action keys
decrease screen brightness
36
Help and Support 36
identifying 13
increase screen brightness 36
next track or section 37
play, pause, resume 37
previous track or section 37
switch screen image 36
volume down 37
volume mute 37
volume up 37
wireless 37
airport security devices 60
antivirus software, using 72
audio functions, checking 25
audio-in (microphone)) jack 5
audio-out (headphone) jack 5
audio-out (headphone) jacks 24
B
back up
personal files 79
backing up software and
information 73
backups 78
battery
discharging 45
disposing 47
low battery levels 45
replacing 47
storing 46
battery cover, identifying 14
battery information, finding 44
battery lock, identifying 14battery power 44
battery release latch 15
battery temperature 46
BIOS
determining version 75
downloading an update 76
updating 75
Bluetooth device 17, 21
Bluetooth label 16
boot order
changing HP Recovery
Manager 84
bottom 16
buttons
left TouchPad 10
power 12
right TouchPad 10
C
cables
USB 52
caps lock light, identifying 12
caring for your computer 67
checking audio functions 25
cleaning your computer 67
components
bottom 14
display 9
front 8
left side 7
right side 5
top 10
computer reset 82
computer, traveling 46
configuring audio for HDMI 28
connecting to a WLAN 20
connector, power 7
corporate WLAN connection 20
critical battery level 45CyberLink PowerDVD 28
D
deleted files
restoring 81
digital card
inserting 53
Digital Media Card Reader,
identifying 8
Disk Cleanup software 63
Disk Defragmenter software 62
E
electrostatic discharge 88
esc key, identifying 13
external AC power, using 47
external monitor port 26
external monitor port, identifying
7, 24
F
firewall software 72
fn key, identifying 13, 38
Fun things to do 2
H
hard drive
HP 3D DriveGuard 62
hard drive light 5
hard drive, identifying 15
HDMI
configuring audio 28
HDMI port, connecting 27
HDMI port, identifying 7, 24
headphone jack, identifying 5
headphones, connecting 25
Hibernation
exiting 41
Index 89 
						

							initiated during critical battery
level 45
initiating 41
high-definition devices,
connecting 27
hot keys
description 38
reveal system information 38
using 38
HP 3D DriveGuard 62
HP and third-party software
updates, installing 73
HP Recovery Manager 83
correcting boot problems 84
starting 84
HP Recovery media
creating 80
recovery 84
HP Recovery partition 84
recovery 83
removing 85
hubs 51
I
input power 86
installing
critical updates 72
optional security cable lock 73
internal microphone, identifying
23
internal microphones, identifying
9
Internet connection setup 19
Internet security software, using
72
J
jacks
audio-in (microphone) 5
audio-out (headphone) 5, 24
network 7
RJ-45 (network) 7
K
keyboard hot keys, identifying 38
keys
action 13
esc 13
fn 13
Windows applications 13
Windows logo 13L
labels
Bluetooth 16
regulatory 16
serial number 16
service 16
wireless certification 16
WLAN 16
latch, battery release 15
lights
AC adapter 7
caps lock 12
hard drive 5
mute 11
power 5, 11
TouchPad 10, 12
wireless 11
low battery level 45
M
maintenance
Disk Cleanup 63
Disk Defragmenter 62
memory module
identifying 15
inserting 65
removing 64
replacing 63
memory module service door,
removing 64
microphone jack, identifying 5
microphone, connecting 25
minimized image
creating 83
minimized image recovery 83
mouse, external
setting preferences 30
mute light, identifying 11
N
network jack, identifying 7
O
operating environment 87
optical disc
inserting 55
removing 55
optical drive eject button,
identifying 6
optical drive, identifying 5, 23
original system recovery 83P
passwords
Setup Utility (BIOS) 71
Windows 70
pinching TouchPad gesture 32
ports
external monitor 7, 24, 26
HDMI 7, 24, 27
USB 2.0 5, 23
USB 3.0 7, 24
VGA 26
power
battery 44
power button, identifying 12
power connector, identifying 7
power lights, identifying 5, 11
PowerDVD 28
product name and number,
computer 16
public WLAN connection 20
R
recovery 81, 82
discs 80, 84
HP Recovery Manager 83
media 84
starting 84
supported discs 80
system 83
USB flash drive 84
using HP Recovery media 80
recovery media
creating 80
creating using HP Recovery
Manager 80
recovery partition 83
removing 85
recycle
computer 81, 82
refresh 82
computer 81
regulatory information
regulatory label 16
wireless certification labels 16
remove everything and reinstall
Windows 82
reset
computer 81, 82
steps 82
90 Index