HP Pavilion G4 2000 Notebook Pc Series User Guide

							11 Backing up, restoring, and recovering
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and retrieve it if ever needed.
Creating backups
1.Use HP Recovery Manager to create recovery media immediately after you set up the working
computer.
2.As you add hardware and software programs, create system restore points.
3.As you add photos, video, music, and other personal files, create a backup of your system and
personal information.
Creating recovery media to recover the original system
After you successfully set up the computer, you should create recovery discs or a recovery flash drive
using HP Recovery Manager. You will need these recovery discs or recovery flash drive to perform a
system recovery should the hard drive become corrupted. A system recovery reinstalls the original
operating system, and then configures the settings for the default programs.
What you need to know
●Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●HP Recovery Manager examines the computer and determines the required storage capacity for
the flash drive or the number of blank DVD discs that will be required.
Use DVD-R, DVD+R, DVD-R DL, DVD+R DL discs or a flash drive. Do not use rewriteable discs
such as CD±RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs; they
are not compatible with HP Recovery Manager software.
●If your computer does not include an integrated optical drive, you can use an optional external
optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs
for your computer from the HP website. If you use an external optical drive, it must be connected
directly to a USB port on the computer, not to a USB port on an external device, such as a USB
hub.
●Be sure that the computer is connected to AC power before you begin creating the recovery
media.
●The creation process can take up to an hour or more. Do not interrupt the creation process.
Creating backups 71 
						

							●Store the recovery media in a safe location, separate from the computer.
●If necessary, you can exit the program before you have finished creating the recovery media.
The next time you open HP Recovery Manager, you will be prompted to continue the process.
Creating the recovery media
1.Select Start and type recovery in the search field. Select Recovery Manager from the list.
Allow the action to continue, if prompted.
2.Click Recovery Media Creation.
3.Follow the on-screen instructions to continue.
To recover, see 
Recovering the original system using HP Recovery Manager on page 75.
Creating system restore points
A system restore point is a snapshot of certain hard drive contents saved by Windows System
Restore at a specific time. A restore point contains information such as registry settings that Windows
uses. Restoring to a previous restore point allows you to reverse changes that have been made to the
system since the restore point was created.
Restoring to an earlier system restore point does not affect data files saved or emails created since
the last restore point, but it does affect software you may have installed.
For example, if you download a photo from a digital camera and then restore the computer to the
state it was on the previous day, the photo remains on the computer.
However, if you install photo viewing software and then restore your computer to the state it was on
the previous day, the software will be uninstalled, and you wont be able to use it.
What you need to know
●If you restore to a restore point and then change your mind, you can undo the restoration.
●You should create system restore points:
◦Before you add or change software or hardware
◦Periodically, whenever the computer is running normally
●System Restore also saves shadow copies of files that have been changed since the last restore
point was created. For more information about using shadow copies to restore, see Help and
Support.
Creating a system restore point
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click Create, and follow the on-screen instructions.
To restore, see 
Restoring to a previous system restore point on page 75.
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							Backing up system and personal information
Your computer stores information that is important to you, such as files, emails, and photos, and you
will want to keep that information even if you download a virus or the system stops working properly.
How completely you are able to recover your files depends on how recent your backup is. As you add
new software and data files, you should create backups on a regular basis.
Tips for a successful backup
●Number backup discs before inserting them into the optical drive.
●Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up these
folders periodically.
●Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1.Display the screen you want to save.
2.Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.Open a word-processing document or graphics editing program, and then select Edit > Paste.
The screen image is added to the document.
4.Save and print the document.
What you need to know
●You can back up your information to an optional external hard drive, a flash drive, a network
drive, or discs.
●Connect the computer to AC power during backups.
●Allow enough time for the backup. Depending on files sizes, it may take more than an hour.
●Verify the amount of free space on your backup storage device before you back up.
●You should back up:
◦Before adding or changing software or hardware.
◦Before the computer is repaired or restored.
◦On a regular schedule to be sure you have recent copies of personal information.
◦After you add many files—for example, if you saved videos from a birthday party.
◦Before using antivirus software to remove a malicious program.
◦After adding information that is hard to replace, such as pictures, videos, music, project
files, or data records.
Creating backups 73 
						

							Creating a backup using Windows Backup and Restore
Windows allows you to back up files using Windows Backup and Restore. You can select the level
you want to back up, from individual folders to drives. The backups are compressed to save space.
To back up:
1.Select Start > Control Panel > System and Security > Backup and Restore.
2.Follow the on-screen instructions to schedule and create a backup.
NOTE:Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. See Help and Support for more information.
To restore, see Restoring specific files using Windows Backup and Restore on page 75.
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							Restore and recovery
Restoring to a previous system restore point
Sometimes installing a software program causes your computer or Windows to behave unpredictably.
Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can
restore the computer to a previous system restore point (created at an earlier date and time).
To restore to a previous system restore point, when the computer was running correctly:
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click System Restore, and follow the on-screen instructions.
Restoring specific files
If files are accidentally deleted from the hard disk and they can no longer be restored from the
Recycle Bin, or if files become corrupt, restoring specific files is useful. Restoring specific files is also
useful if you ever choose to recover the original system using HP Recovery Manager. You can only
restore specific files that you have backed up before.
Restoring specific files using Windows Backup and Restore
Windows allows you to restore files that were backed up using Windows Backup and Restore:
1.Select Start > Control Panel > System and Security > Backup and Restore.
2.Follow the on-screen instructions to restore your backup.
NOTE:Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager software allows you to repair or recover the computer to its original factory
state. 
What you need to know
●HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturers
website or reinstall the software from the disc provided by the manufacturer.
●A system recovery should be used as a final attempt to correct computer issues. If you have not
already tried restore points (see 
Restoring to a previous system restore point on page 75) and
partial restores (see 
Restoring specific files on page 75), try them before using HP Recovery
Manager to recover your system.
●A system recovery must be performed if the computer hard drive fails or if all attempts to correct
any functional computer issues fail.
Restore and recovery 75 
						

							●If the recovery media do not work, you can obtain recovery discs for your system from the HP
website.
●The Minimized Image Recovery option is recommended for advanced users only. All hardware-
related drivers and software are re-installed, but other software applications are not. Do not
interrupt the process until it is complete, otherwise the recovery will fail.
Recovering using HP Recovery partition (select models only)
The HP Recovery partition (select models only), allows you to restore your system without the need
for recovery discs or a recovery flash drive. This type of recovery can only be used if the hard drive is
still working.
To check for the presence of a recovery partition, select Start, right-click Computer then select
Manage > Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.
NOTE:Recovery discs have been included if your computer did not ship with a recovery partition.
1.Access HP Recovery Manager in either of the following ways:
●Select Start  and type recovery in the search field. Select Recovery Manager from the
list.
– or –
●Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2.Click System Recovery in the HP Recovery Manager window.
3.Follow the on-screen instructions.
Recovering using the recovery media
1.If possible, back up all personal files.
2.Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See 
Changing the computer boot order on page 77.
3.Press f9 at system bootup.
4.Select the optical drive or the flash drive.
5.Follow the on-screen instructions.
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							Changing the computer boot order
To change the boot order for recovery discs:
1.Restart the computer.
2.Press esc while the computer is restarting, and then press f9 for boot options.
3.Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1.Insert the flash drive into a USB port.
2.Restart the computer.
3.Press esc while the computer is restarting, and then press f9 for boot options.
4.Select the flash drive from the boot options window.
Restore and recovery 77 
						

							12 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input power Rating
Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V @ 3.33 A – 65 W
19 V dc @ 4.74 A or 19.5 V @ 4.62 A – 90 W
DC plug of external HP power supply
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label.
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							Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
Operating environment 79 
						

							13 Troubleshooting and support
●Troubleshooting
●
Contacting customer support
80 Chapter 13   Troubleshooting and support