HP Pavilion G4 2000 Notebook Pc Series User Guide

Troubleshooting
Disc drive problems
If the disc tray fails to open normally, follow these steps:
1.Insert the end of a paper clip into the release access (1) in the front bezel of the drive.
2.Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it
stops.
3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:If the tray is not...

Cannot connect to a WLAN
If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned on
and properly installed on your computer.
1.If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key to
turn the wireless device on.
2.Then try connecting to the WLAN again.
If you are still unable to connect, follow the steps below.
1.Select Start > Control Panel > System and Security.
2.In the System area, click Device Manager.
3.Click the...

on a secure network. The SSID and security code are alphanumeric codes that you enter into your
computer to identify your computer to the network.
●For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●For a private network, such as a network in an office or at a public Internet chat room, contact
the network administrator to obtain the codes, and then enter the codes when prompted to...

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, see
the router manufacturers instructions.
Network status icon is not displayed
If the network status icon is not displayed in the notification area after you configure the WLAN, the
software driver is either missing or corrupted. A Windows “Device not Found” error message may
also be displayed. The driver must be reinstalled.
Get the latest version of the WLAN device software and drivers for your computer...

Resolving a low battery level
Resolving a low battery level when external power is available
●Connect an AC adapter.
●Connect an optional docking or expansion device.
●Connect an optional power adapter purchased as an accessory from HP.
Resolving a low battery level when no power source is available
●Initiate Hibernation.
●Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow...

Contacting customer support
If the information provided in this user guide or in Help and Support does not answer your questions,
you can contact HP Customer Support at 
http://www.hp.com/go/contactHP.
NOTE:For worldwide support go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
●Chat online with an HP technician.
NOTE:When technical support chat is not available in a particular language, it is available in
English.
●Email HP Customer Support.
●Find HP Customer Support worldwide...

14 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the...

Index
A
AC adapter 5
action keys
decrease screen brightness
28
Help and Support 28
identifying 12
increase screen brightness 28
next track or section 29
play, pause, resume 29
previous track or section 29
switch screen image 28
volume down 29
volume mute 29
volume up 29
wireless 29
airport security devices 51
antivirus software, using 65
audio functions, checking 23
audio-in (microphone) jack 6
audio-out (headphone) jack 7
B
backing up software and
information 66
backups 71
battery
conserving power 41...

display system information 29
using 29
HP 3D DriveGuard 53
HP and third-party software
updates, installing 65
HP Connection Manager
software 16
HP Recovery Manager 75
hubs 45
I
input power 78
installing
critical security updates 65
optional security cable lock 66
integrated webcam light,
identifying 8, 21
Intel Wireless Display 26
Intel Wireless Music 26
internal microphone, identifying
8, 21
Internet connection setup 18
Internet security software, using
64
J
jack
audio-in (microphone) 6
audio-out...

security, wireless 18
serial number 14
serial number, computer 14
service labels
locating 14
setting password protection on
wakeup 37
setup of WLAN 18
Setup Utility (BIOS) passwords
64
shipping the computer 61
shutdown 44
Sleep
exiting 36
initiating 36
slots
Digital Media 7
security cable 5
software
CyberLink PowerDVD 26
Disk Cleanup 54
Disk Defragmenter 54
HP Connection Manager 16
software updates, installing 65
speakers, identifying 11, 22
storing a battery 41
supported discs 71
system information hot...