HP Pavilion Dv9300 Entertainment Notebook Pc Series Service Guide

							Backup and Recovery
Maintenance and Service Guide B–9
4. Click OK.
5. At the System Recovery screen, click Advanced Options.
6. Select Delete Recovery Partition (not recommended) and 
follow the on-screen instructions.
Updating Reinstalled Software
After you perform a system recovery, connect to the Internet to 
update all reinstalled software.
To access update links for the operating system and other 
software provided on your computer:
»Select Start > Help and Support.
To update optional software, follow the instructions provided by 
the software manufacturer. Some programs include an update 
feature you can access from a Help button or menu within 
the program.
Backup and Recovery in Windows 
Vista
Recovering System Information
Tools provided by the operating system and Recovery Manager 
software are designed to help you with the following tasks for 
safeguarding your information and restoring it in case of a system 
failure:
■Back up your information regularly to protect your important 
system files.
■Make a set of recovery discs (Recovery Manager software 
feature). Recovery discs are used to start up (boot) your 
computer and restore the operating system and software 
programs to factory settings in case of system failure or 
instability. 
						

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■Create system restore points (operating system feature). 
System restore points allow you to reverse undesirable 
changes to your computer by restoring the computer to an 
earlier state.
■Recover a program or driver (Recovery Manager software 
feature). This feature helps you reinstall a program or driver 
without performing a full system recovery.
■Perform a full system recovery (Recovery Manager software 
feature). With Recovery Manager, you can recover your full 
factory image if you experience system failure or instability. 
Recovery Manager works from a dedicated recovery partition 
on the hard drive or from recovery discs you create.
Backing up Your Information
When to Back Up
■On a regularly scheduled basis.
✎Set reminders to back up your information periodically.
■Before the computer is repaired or restored.
■Before you add or modify hardware or software.
Backup Suggestions
■Create system restore points using the Windows System 
Restore feature.
■Store personal files in the Documents folder and back up 
these folders periodically.
■Back up templates stored in their associated programs.
■Save customized settings in a window, toolbar, or menu bar 
by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your 
preferences. 
						

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Maintenance and Service Guide B–11
To copy the screen and paste it into a word-processing 
document:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press 
alt+fn+prt sc.
To copy the entire screen, press 
fn+prt sc.
c. Open a word-processing document, and then select Edit > 
Paste.
Using System Restore Points
When you back up your system, you are creating a system restore 
point. A system restore point allows you to save and name a 
snapshot of your hard drive at a specific point in time. You can 
then recover back to that point if you want to reverse subsequent 
changes made to your system.
✎Recovering to an earlier restore point does not affect data files 
saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased 
protection for your system files and settings.
When to Create Restore Points
■Before you add or extensively modify software or hardware.
■Periodically, whenever the system is performing optimally.
✎If you revert to a restore point and then change your mind, you 
can reverse the restoration.
Creating a System Restore Point
1. Select Start > Control Panel > System and Maintenance > 
System.
2. In the left pane, click System protection. 
						

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3. Click the System Protection tab.
4. Under Automatic restore points, select the disk for which 
you want to create a restore point.
5. Click Create.
The System Protection window opens.
6. Follow the on-screen instructions.
Restoring to a Previous Date and Time
To revert to a restore point (created at a previous date and time), 
when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Maintenance > 
System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click the System Restore button, and then click Next.
The System Restore window opens.
5. Follow the on-screen instructions.
Creating Recovery Discs
Recovery Manager creates a set of recovery CDs or DVDs for the 
computer. Use recovery discs to restore the operating system and 
software programs to factory settings, in case of system failure or 
instability.
✎Handle these discs carefully and keep them in a safe place. The 
software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
■You will need high quality CD-R, DVD-R, or DVD+R discs 
(purchased separately). 
						

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Maintenance and Service Guide B–13
✎Formatted DVD±RW discs and DVD±RW double-layer discs 
are not compatible with the Recovery Manager software.
■The computer must be connected to AC power during this 
process.
■Only one set of recovery discs can be created per computer.
■Number each disc before inserting it into the computer 
optical drive.
■If necessary, you can exit the program before you have 
finished creating the recovery discs. The next time you open 
Recovery Manager, you will be prompted to continue the disc 
creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > 
Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
✎If you are operating the computer on battery power, you will be 
prompted to connect to AC power before you can go to the 
next step.
3. Click Recovery disc creation, and then click Next.
4. Follow the on-screen instructions.
Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally 
erased or is damaged, Recovery Manager allows you to reinstall 
it.
✎Software not provided with this computer must be reinstalled 
from the disc provided by the manufacturer or downloaded 
from the manufacturers Web site. 
						

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✎Before reinstalling the program, be sure it is fully uninstalled.
Recovery Manager replaces corrupted system files and reinstalls 
deleted system files within the program.
■In most cases, if the program you are reinstalling is still on 
your computer, the reinstallation process does not affect your 
personal settings.
■In all cases, if a program has been deleted from your 
computer, the reinstallation process reinstalls the program or 
utility to the factory image but cannot restore your personal 
settings.
Reinstalling Preinstalled Programs and Drivers
1. Remove the program or driver:
✎Before reinstalling the program, be sure it is fully uninstalled.
a. Select Start > Control Panel > Programs > Uninstall a 
program.
b. Right-click the program or driver you want to remove, 
and then click Uninstall.
2. Reinstall the program or driver:
a. Select Start > All Programs > Recovery Manager > 
Recovery Manager.
Recovery Manager opens.
b. Click Advanced Options.
c. Click either Software program re-installation or 
Hardware driver re-installation, and then click Next.
d. Follow the on-screen instructions.
e. Restart the computer if prompted.
Reinstalling Programs from Discs
1. Insert the disc into the optical drive. 
						

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Maintenance and Service Guide B–15
2. When the installation wizard opens, follow the installation 
instructions on the screen.
3. Restart the computer if prompted.
Per forming a Recover y
Recovery Manager software allows you to repair or restore the 
system if you experience system failure or instability. Recovery 
Manager works from recovery discs that you create or from a 
dedicated recovery partition on the hard drive.
✎Windows has its own built-in repair features, such as System 
Restore and driver rollback capabilities. If you have not 
already tried these features, try them before using Recovery 
Manager.
✎Recovery Manager only recovers software that was 
preinstalled at the factory. Software not provided with this 
computer must be reinstalled from the disc provided by the 
manufacturer or downloaded from the manufacturers Web site.
Recovering from the Recovery Discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart 
the computer.
3. Follow the on-screen instructions.
Recovering from the Partition on the Hard Drive
You can perform a recovery from the partition on the hard drive 
from either the Start button or 
f11.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways: 
						

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❏Select Start > All Programs > Recovery Manager > 
Recovery Manager.
❏Restart the computer and press f11 while the “Press  
for recovery” message is displayed on the screen. Then 
select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
3. Click System recovery, and then click Next.
4. Follow the on-screen instructions.
Deleting the Recovery Partition on the Hard 
Drive
The Recovery Manager Advanced Options menu provides the 
option of deleting the recovery partition, which will increase 
space on the hard drive. Delete the recovery partition only if you 
have already created recovery discs.
ÄCAUTION: After you create the recovery discs, you can increase 
space on the hard drive by deleting the recovery partition. However, 
doing this is not recommended. If you delete this partition, you will lose 
any information that is on the partition, including Recovery Manager 
software. Thereafter, you must use the recovery discs to access 
Recovery Manager software.
To delete the recovery partition:
1. If you have not already created recovery discs, create them 
now.
2. Select Start > All Programs > Recovery Manager > 
Recovery Manager.
Recovery Manager opens.
3. Click Advanced Options.
4. Click Remove recovery partition, and then click Next.
5. Follow the on-screen instructions. 
						

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Maintenance and Service Guide B–17
Updating Reinstalled Software
After you perform a system recovery, connect to the Internet to 
update all reinstalled software.
To access update links for the operating system and other 
software provided on your computer:
»Select Start > Help and Support.
To update optional software, follow the instructions provided by 
the software manufacturer. Some programs include an update 
feature you can access from a Help button or menu within the 
program. 
						

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