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HP Pavilion Dv7 4100 Entertainment Notebook Pc Series Manual

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Page 91

Using antivirus software
When using the computer to access e-mail, a network, or the Internet, the computer is exposed to
viruses. Computer viruses disable the operating system, programs, or utilities, or cause them to function
abnormally.
Antivirus software detects most viruses, destroys them, and in most cases, repairs any damage caused.
To provide ongoing protection against newly discovered viruses, keep antivirus software up-to-date.
Norton Internet Security, an antivirus program, is preinstalled on...

Page 92

Installing critical security updates
CAUTION:Microsoft sends alerts regarding critical updates. To protect the computer from security
breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an
alert.
Updates to the operating system and other software might have become available after the computer
was shipped. To be sure that all available updates are installed on the computer:
●Run Windows Update after you set up the computer. Use the update link at Start > All...

Page 93

Using the Fingerprint Reader (select models only)
NOTE:The location of the Fingerprint Reader varies by computer model.
Locating the Fingerprint Reader
The Fingerprint Reader is a small metallic sensor that is located:
●Near the bottom of the TouchPad
●On the right side of the keyboard
●On the upper-right side of the display
●On the left side of the display
Depending on the computer model, the Fingerprint Reader might be oriented horizontally or vertically.
Both orientations require that you swipe your...

Page 94

NOTE:If you do not have a Windows password, the Protect Your Windows Account window
appears. Create a Windows password at this time, or skip this step by clicking Next. However,
setting a Windows password optimizes the security of the computer.
The Fingerprint Registration Training window appears.
4.View the demonstration, and then click Next.
The Register a Fingerprint window appears.
5.Click the finger on the screen that corresponds to the finger you want to register.
The next window appears, outlining...

Page 95

11 Troubleshooting
Cannot connect to a WLAN
Before troubleshooting a network connection problem, be sure that device drivers are installed for all
wireless devices.
NOTE:Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, add wireless
networking capability to the computer by purchasing a wireless networking device.
Possible causes for wireless connection problems include:...

Page 96

Cannot connect to a preferred network
Windows automatically repairs a corrupted WLAN connection:
●If there is a Network icon in the notification area, right-click the icon, and then click Troubleshoot
problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●If there is no Network icon in the notification area:
1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.Click Troubleshoot problems and select the network you want to...

Page 97

If provided with new wireless network keys and SSID, and if you have previously connected to that
network, follow the steps below to connect to the network:
1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.In the left panel, click Manage wireless networks.
A list showing the available WLANs appears. If you are in a hotspot where several WLANs are
active, multiple networks appear.
3.Select the network in the list, right-click the network, and then click Properties....

Page 98

The optical disc tray does not open for removal of a CD, a
DVD, or a BD
1.Insert the end of a paper clip into the release access in the front bezel of the drive (1).
2.Press in gently on the paper clip until the disc tray is released, and then pull out the tray until it
stops (2).
3.Remove the disc from the tray by gently pressing down on the spindle while lifting the outer edges
of the disc (3). Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:If the tray is not fully accessible,...

Page 99

4.In the Device Manager window, clicking the arrow next to DVD/CD-ROM drives to expand the list
to show all of the installed drives.
5.Right-clicking the optical device listing to perform the following tasks:
●Update the driver software
●Disable
●Uninstall
●Scann for hardware changes. Windows scans your system for installed hardware and installs
any required drivers
●Click Properties to verify that the device is working properly
◦The Properties window provides details about the device to help you...

Page 100

2. Selecting Advanced Settings > Monitor tab.
3. Selecting High Color (16 bit), if this setting is not already selected.
4. Clicking OK.
A CD, DVD, or BD does not play automatically
1.Click Start > Default Programs > Change AutoPlay Settings.
2.Confirm that the Use AutoPlay for all media and devices check box is selected.
3.Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A DVD or BD movie stops, skips, or plays erratically
●Clean the disc.
●Conserve system...
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