HP Pavilion Dv6300 Entertainment Notebook Pc Series Quick Start Guide
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Quick Reference HP Pavilion Entertainment PC Document Part Number: 441259-001 April 2007 441259-001.book Page i Wednesday, February 14, 2007 9:21 AM
© Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation . The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Quick Reference HP Pavilion Entertainment PC First Edition: April 2007 Document Part Number: 441259-001 441259-001.book Page ii Wednesday, February 14, 2007 9:21 AM
Quick Reference iii Contents 1 Finding information Finding Help and Support . . . . . . . . . . . . . . . . . . 1–1 Finding the user guides . . . . . . . . . . . . . . . . . . . . 1–1 Identifying installed software and hardware . . . . . . 1–2 2Next steps Creating recovery discs . . . . . . . . . . . . . . . . . . . . 2–1 Protecting the computer . . . . . . . . . . . . . . . . . . . . 2–1 Protecting the computer from viruses . . . . . . . . 2–1 Protecting your system files . . . . . . . . . . . . . . . 2–2 Protecting your privacy . . . . . . . . . . . . . . . . . 2–2 Protecting the computer from power surges. . . . 2–2 Using the computer safely . . . . . . . . . . . . . . . 2–3 Connecting to the Internet . . . . . . . . . . . . . . . . . . 2–4 Choosing the type of Internet access available . 2–4 Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . 2–5 Installing additional software and hardware . . . . . 2–6 Updating the software installed on the computer. . . 2–7 Turning off the computer correctly . . . . . . . . . . . . . 2–7 3 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . 3–1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 3–1 The computer is unable to start up . . . . . . . . . . 3–1 The computer screen is blank . . . . . . . . . . . . . 3–2 Software is functioning abnormally . . . . . . . . . 3–3 The computer is turned on but not responding . . 3–3 The computer is unusually warm . . . . . . . . . . . 3–4 441259-001.book Page iii Wednesday, February 14, 2007 9:21 AM
iv Quick Reference Contents An external device is not working . . . . . . . . . . 3–4 The home wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5 Contacting technical support . . . . . . . . . . . . . . . . 3–6 4 Backup and recovery Backing up your information . . . . . . . . . . . . . . . . 4–2 When to back up . . . . . . . . . . . . . . . . . . . . . 4–2 Backup suggestions . . . . . . . . . . . . . . . . . . . . 4–2 Using system restore points . . . . . . . . . . . . . . . . . 4–3 When to create restore points . . . . . . . . . . . . . 4–3 Creating a system restore point . . . . . . . . . . . . 4–3 Restoring to a previous date and time . . . . . . . 4–4 Creating recovery discs . . . . . . . . . . . . . . . . . . . . 4–4 Reinstalling software programs and drivers . . . . . . 4–5 Reinstalling a preinstalled program or driver. . . 4–6 Reinstalling a program from a disc . . . . . . . . . 4–7 Performing a recovery . . . . . . . . . . . . . . . . . . . . . 4–7 Recovering from the recovery discs . . . . . . . . . 4–7 Recovering from the partition on the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 Deleting the recovery partition on the hard drive . . 4–8 Updating reinstalled software. . . . . . . . . . . . . . . . 4–9 A Using the optical drive Inserting an optical disc . . . . . . . . . . . . . . . . . . . A–1 Removing an optical disc (with power) . . . . . . . . . A–2 Removing an optical disc (without power) . . . . . . . A–2 B Specifications Operating environment . . . . . . . . . . . . . . . . . . . . B–1 Rated input power . . . . . . . . . . . . . . . . . . . . . . . B–2 Expansion port 3 input/output signals (select models only). . . . . . . . . . . . . . . . . . . . . . . B–3 441259-001.book Page iv Wednesday, February 14, 2007 9:21 AM
Quick Reference v Contents CRoutine care Cleaning the display . . . . . . . . . . . . . . . . . . . . . . C–1 Cleaning the TouchPad and keyboard . . . . . . . . . C–1 Traveling and shipping . . . . . . . . . . . . . . . . . . . . C–2 Index 441259-001.book Page v Wednesday, February 14, 2007 9:21 AM
441259-001.book Page vi Wednesday, February 14, 2007 9:21 AM
Quick Reference 1–1 1 Finding information Finding Help and Support You can access Help and Support by selecting Start > Help and Support. In addition to providing information about the operating system, Help and Support covers these topics: ■Information about your computer, such as model and serial number, installed software, hardware components, and specifications ■How to help safeguard your computer ■How to get the best performance from the battery ■How to set up a wireless network ■Links to community forums of IT experts Finding the user guides User guides, regulatory and safety notices, and other information resources about using the computer are available through Help and Support. To a c c e s s t h e us e r g u id e s : »Select Start > Help and Support > User Guides. 441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM
1–2 Quick Reference Finding information Identifying installed software and hardware The computer includes software that is preinstalled on the hard drive. To see a list of the software: »Select Start > All Programs. ✎Double-click the program you want to open. ✎ For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided on disc, as online Help files, or on the manufacturer’s Web site. To see a list of hardware installed on the computer: 1. S e l e c t Start > Computer > System properties. 2. In the left pane, click Device Manager. ✎You can modify your device configurations using Device Manager. ✎ Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Windows online Help for more information. 441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM
Quick Reference 2–1 2 Next steps Creating recovery discs After setting up the computer for the first time, it is recommended that you create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability. For information on how to create a set of recover y discs, refer to “Creating recovery discs” in Chapter 4. Protecting the computer The information in this section is designed to protect your computer from damage caused by a virus, a security breach, a power surge, unsafe operation, or system failure. Protecting the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases repair damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Norton Internet Security is preinstalled on the computer: ■Your version of Norton Internet Security includes 60 days of free updates. It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service. 441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM
2–2 Quick Reference Next steps ■For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Programs > Norton Internet Security. ■To access Norton Internet Security, select Start > All Programs > Norton Internet Security. Protecting your system files The operating system and Recovery Manager software provide several ways to back up the system and to recover optimal system functionality. For additional information, refer to Chapter 4, “Backup and recovery.” Protecting your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or your computer. To optimize the privacy protection features: ■Keep the operating system and software updated. Many software applications contain security enhancements. ■Use a firewall. A firewall is software that monitors incoming traffic on the computer. Some firewalls also monitor outgoing traffic. To check the status of the firewall, select Start > Control Panel > Security. Protecting the computer from power surges To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm, observe these practices: ■Plug the computer power cord into an optional, high-quality surge protector. Surge protectors are available from most computer or electronics retailers. 441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM