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HP Pavilion Dv6 6c00 Quad Edition Entertainment Notebook Pc Series Manual

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Page 101

●Be sure that the wireless router or access point is properly connected to its power adapter and
the DSL or cable modem, and that the lights are on.
●Disconnect and then reconnect all cables, and turn the power off and then back on.
NOTE:For more information on wireless technology, refer to the relevant help topics and Web site
links in Help and Support.
NOTE:For information on activating mobile broadband service (select models only), refer to the
mobile network operator information included with your...

Page 102

The computer does not detect the disc drive
If Windows does not detect an installed device, the device driver software might be missing or
corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is
listed in the Device Manager utility by:
1.Removing any discs from the optical drive.
2.Selecting Start > Control Panel > System and Security.
3.In the System area, clicking Device Manager.
4.In the Device Manager window, clicking the arrow next to DVD/CD-ROM...

Page 103

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you might see a warning
message asking if you want to continue. If this message appears, click No. After clicking No, the
computer might:
◦Resume playback.
◦Close the playback window in the multimedia program. To return to playing the disc, click
the Play button in your multimedia program. In some cases, you might need to exit the
program, and then restart it.
●Increase system resources.
◦Shut down printers and scanners, and unplug...

Page 104

Contacting customer support
If the information provided in this user guide or in Help and Support does not address your questions,
you can contact customer support at:
http://www.hp.com/go/contactHP
NOTE:For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
At this location, you have the following choices:
●Chat online with an HP technician.
NOTE:When technical support chat is not available in a particular language,...

Page 105

B Cleaning your computer
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides and cover
To clean and disinfect the sides and cover, use a soft microfiber cloth or a static-free cloth without oil
(such as a chamois) moistened with an alcohol-free glass cleaner or use an acceptable germicidal
disposable wipe.
NOTE:When cleaning the cover of the computer, use a...

Page 106

C Traveling with the computer
For best results, follow these traveling and shipping tips:
●Prepare the computer for traveling or shipping:
◦Back up your information.
◦Remove all discs and all external media cards, such as digital cards.
CAUTION:To reduce the risk of damage to the computer, damage to a drive, or loss of
information, remove the media from a drive before removing the drive from a drive bay and
before shipping, storing, or traveling with a drive.
◦Turn off and then disconnect all external...

Page 107

hazardous locations. If you are uncertain of the policy that applies to the use of a particular
device, ask for authorization to use it before you turn it on.
●If you are traveling internationally, follow these suggestions:
◦Check the computer-related customs regulations for each country or region on your
itinerary.
◦Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING!To reduce the risk of...

Page 108

D Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions.
Go to 
http://www.hp.com/support to download the latest versions. You can also register to receive
automatic update notifications when they become available.
98 Appendix D   Updating programs and drivers 

Page 109

E Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the...

Page 110

F Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC...
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