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HP Pavilion Dv6 3100 Select Edition Entertainment Notebook Pc Series Manual

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Page 101

Using your registered fingerprint to log on to Windows
To log on to Windows using your fingerprint:
1.After you register your fingerprints, restart Windows.
2.Swipe any of your registered fingers to log on to Windows.
Using the Fingerprint Reader (select models only) 91 

Page 102

12 Troubleshooting
Cannot connect to a WLAN
Before troubleshooting a network connection problem, be sure that device drivers are installed for all
wireless devices.
NOTE:Wireless networking devices are included with select computer models only. If wireless
networking is not listed in the feature list on the side of the original computer package, add wireless
networking capability to the computer by purchasing a wireless networking device.
Possible causes for wireless connection problems include:...

Page 103

Cannot connect to a preferred network
Windows automatically repairs a corrupted WLAN connection:
●If there is a Network icon in the notification area, right-click the icon, and then click Troubleshoot
problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●If there is no Network icon in the notification area:
1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.Click Troubleshoot problems and select the network you want to...

Page 104

If provided with new wireless network keys and SSID, and if you have previously connected to that
network, follow the steps below to connect to the network:
1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2.In the left panel, click Manage wireless networks.
A list showing the available WLANs appears. If you are in a hotspot where several WLANs are
active, multiple networks appear.
3.Select the network in the list, right-click the network, and then click Properties....

Page 105

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.Close the disc tray, and then place the disc in a protective case.
The computer does not detect the CD, DVD, or BD drive
If Windows does not detect an installed device, the device driver software might be missing or corrupted.
If you...

Page 106

●Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●Click Properties to verify that the device is working properly.
◦The Properties window provides details about the device to help you troubleshoot issues.
◦Click the Driver tab to update, disable, or uninstall drivers for this device.
A CD, DVD, or BD does not play
To play a CD, DVD, or BD:
●Save your work and close all open programs before playing a disc.
●Log off the Internet before playing a...

Page 107

A CD, DVD, or BD does not play automatically
1.Select Start > Default Programs > Change AutoPlay Settings.
2.Confirm that the Use AutoPlay for all media and devices check box is selected.
3.Click Save.
A disc should now start automatically when it is inserted into the optical drive.
A DVD or BD movie stops, skips, or plays erratically
●Clean the disc.
●Conserve system resources by:
◦Logging off the Internet.
◦Changing the color properties of the desktop.
1. Right-click on a blank area of the computer...

Page 108

●Be sure that the disc is inserted properly.
●Select a slower write speed and try again.
●If copying a disc, save the information on the source disc to your hard drive before trying to burn
the contents to a new disc, and then burn from the hard drive.
●Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A DVD or BD playing in Windows Media Player produces
no sound or display
Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer, and...

Page 109

5.When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6.Click Install now to install the updated driver without downloading the file.
– or –
Click Download only to save the file to the computer. When prompted, click Save and then select
a storage location on the hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and then double-click
the file to install.
7.If prompted, restart the computer after the...

Page 110

13 Changing QuickWeb settings
Disabling and enabling QuickWeb
To disable or reenable QuickWeb from within the Windows operating system:
1.Select Start > All Programs > HP QuickWeb. The HP QuickWeb Installer folder is displayed.
Click HP QuickWeb Configuration Tool.
2.Select the Enable QuickWeb check box.
3.Click OK.
NOTE:The HP QuickWeb Configuration Tool can also be accessed by selecting Start > Control
Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP...
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