HP Pavilion 15 N200 Notebook Pc Series Manual
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choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE:File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. ●Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. ●HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required. ●To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive. ●If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. ●Be sure that the computer is connected to AC power before you begin creating the recovery media. ●The creation process can take up to an hour or more. Do not interrupt the creation process. ●If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 74. Creating recovery media and backups 71
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ●If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Help and Support. From the Start screen, type h, and then select Help and Support. ●If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to an automatically created restore point. For more information and steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support. ●If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See Using Windows Refresh for quick and easy recovery on page 73. ●If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Remove everything and reinstall Windows on page 73. ●If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 74. ●If you want to recover the computers original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that you have created. For more information, see Recovering using HP Recovery Manager on page 74. If you have not already created recovery media, see Creating HP Recovery media on page 71. ●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 74. ●If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 76. 72 Chapter 11 Backing up, restoring, and recovering
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT:Refresh removes any traditional applications that were not originally installed on the system at the factory. Any Windows 8 apps that came preinstalled on your computer and any that were purchased from the Windows Store will be saved. NOTE:During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE:You may be prompted for your permission or password when using Refresh. See Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2.Click Settings. 3.Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4.Scroll the right-side choices down to display Refresh your PC without affecting your files. 5.Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen instructions. Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT:This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain. You can initiate this option by using the f11 key or from the Start screen. To use the f11 key: 1.Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.Choose your keyboard layout. 3.Select Troubleshoot from the boot options menu. 4.Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2.Click Settings. Restore and recovery 73
3.Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4.Scroll the right-side choices down to display Remove everything and reinstall Windows. 5.Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 71. Using HP Recovery media, you can choose from one of the following recovery options: ●System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ●Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. What you need to know ●HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturers website or reinstall the software from the media provided by the manufacturer. ●Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ●HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page 71. ●To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 71. ●If the HP Recovery media does not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. 74 Chapter 11 Backing up, restoring, and recovering
To start HP Recovery Manager from the HP Recovery partition: 1.Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.Choose your keyboard layout. 3.Select Troubleshoot from the boot options menu. 4.Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1.If possible, back up all personal files. 2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer. – or – Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer. NOTE:If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 75. 3.Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1.Insert the HP Recovery media you created. 2.Restart the computer, quickly press esc, and then press f9 for boot options. 3.Select the optical drive or USB flash drive you want to boot from. 4.Follow the on-screen instructions. Restore and recovery 75
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media on page 71. Follow these steps to remove the HP Recovery partition: 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Remove Recovery Partition, and then follow the on-screen instructions. 76 Chapter 11 Backing up, restoring, and recovering
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Rating Operating voltage and current 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W DC plug of external HP power supply NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE:The computer operating voltage and current can be found on the system regulatory label. Operating environment Factor Metric U.S. Temperature Operating5°C to 35°C41°F to 95°F Nonoperating-20°C to 60°C-4°F to 140°F Relative humidity (noncondensing) Operating10% to 90%10% to 90% Nonoperating5% to 95%5% to 95% Maximum altitude (unpressurized) Operating-15 m to 3,048 m-50 ft to 10,000 ft Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft Input power 77
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ●If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ●Keep components in their electrostatic-safe containers until you are ready to install them. ●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. ●Use nonmagnetic tools. ●Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ●If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact support. 78 Chapter 13 Electrostatic Discharge
Index A AC adapter 6 AC adapter, testing 45 action keys decrease screen brightness 38 Help and Support 38 identifying 11 increase screen brightness 38 next track or section 38 play, pause, resume 38 previous track or section 38 radiance backlight keyboard 38 switch screen image 38 volume down 38 volume mute 38 volume up 38 wireless 38 antivirus software, using 65 audio functions, checking 22 audio-out (headphone) jacks 5, 21 B backing up personal files 71 backing up software and information 66 backups 70 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery cover, identifying 12 battery information, finding 43 battery lock latch 12 battery power 42 battery release latch 12 battery temperature 44 BIOS determining version 67downloading an update 68 updating 67 Bluetooth label 14 boot order changing HP Recovery Manager 75 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 50 caps lock light, identifying 9 caring for your computer 60 checking audio functions 22 cleaning your computer 60 components bottom 12 display 7 left side 6 right side 5 top 8 computer reset 73 computer, traveling 44 configuring audio for HDMI 24 connecting to a WLAN 17 connector, power 6 corporate WLAN connection 17 critical battery level 43 critical security updates, installing 65 CyberLink PowerDVD 25 D deleted files restoring 72 Disk Cleanup software 58 Disk Defragmenter software 57 dual graphics 48 E edge swipe gestures 35edge—swipe gestures top-edge swipe 36 electrostatic discharge 78 esc key, identifying 11 external AC power, using 44 external devices 50 external monitor port 23 F firewall software 65 fn key, identifying 11, 39 Fun things to do 2 G graphics modes, switching 47 H hard drive HP 3D DriveGuard 57 hard drive light 5 hard drive, identifying 13 HDMI configuring audio 24 HDMI port connecting 23 identifying 6, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 23, 25 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 57 HP and third-party software updates, installing 65 HP PC Hardware Diagnostics (UEFI) downloading 69 using 68 Index 79
HP Recovery Manager correcting boot problems 75 starting 75 HP Recovery media creating 71 recovery 75 HP Recovery partition recovery 74 removing 76 hubs 49 I input power 77 installing critical security updates 65 optional security cable lock 66 integrated numeric keypad, identifying 11, 39 integrated webcam, identifying 7, 20 Intel Wireless Display 25 Intel Wireless Music 25 internal microphones, identifying 7, 20 Internet connection setup 16 Internet security software, using 64 J jacks audio-out (headphone) 5, 21 network 6 RJ-45 (network) 6 K keyboard backlight action key, identifying 38 keyboard hot keys, identifying 39 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 num lock 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13service 13 wireless certification 14 WLAN 14 latch, battery release 12 latches 12 left-edge swipe 36 lights AC adapter 6 caps lock 9 hard drive 5 mute 9 power 5, 9 wireless 9 low battery level 43 M maintenance Disk Cleanup 58 Disk Defragmenter 57 memory card inserting 51 memory card reader, identifying 6 memory module identifying 13 inserting 59 removing 59 replacing 58 memory module, removing 59 microphone, connecting 22 minimized image creating 74 minimized image recovery 74 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 11, 39 O operating environment 77 optical disc inserting 53 removing 53 optical drive, identifying 5, 20 optional external devices, using 50 original system recovery 74P passwords Setup Utility (BIOS) 64 Windows 64 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports charging (powered) 6 external monitor 23 HDMI 6, 21, 23 Intel Wireless Display 25 Intel Wireless Music 25 USB 2.0 21 USB 3.0 6, 21 VGA 23 power battery 42 power button, identifying 10 power connector, identifying 6 power lights, identifying 5, 9 PowerDVD 25 product name and number, computer 13 public WLAN connection 17 R recovery discs 71, 75 HP Recovery Manager 74 media 75 options 70 refresh 73 starting 75 supported discs 71 system 74 USB flash drive 75 using HP Recovery media 71 recovery media creating 71 creating using HP Recovery Manager 71 recovery partition removing 76 recycle computer 72, 73 refresh computer 72 recovery 72 Windows 73 80 Index