HP Pavilion 14 F000 Sleekbook User Manual
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Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ●If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Help and Support. From the Start screen, type h, and then select Help and Support. ●If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore an automatically created restore point. For more information and steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support. ●If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See Using Windows Refresh for quick and easy recovery on page 62. ●If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Remove everything and reinstall Windows on page 62. ●If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 63. ●If you want to recover the computers original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that you created. For more information, see Recovering using HP Recovery Manager on page 63. If you have not already created recovery media, see Creating HP Recovery media on page 60. ●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 63. ●If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 64. Restore and recovery 61
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT:Refresh removes any traditional applications that were not originally installed on the system at the factory. Any Windows 8 apps that came preinstalled on your computer and any that were purchased from the Windows Store will be saved. NOTE:During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE:You may be prompted for your permission or password when using Refresh. See Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2.Select Settings. 3.Select Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4.Scroll the right-side choices down to display Refresh your PC without affecting your files. 5.Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen instructions. Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT:This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain. You can initiate this option by using the f11 key or from the Start screen. To use the f11 key: 1.Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.Choose your keyboard layout. 3.Select Troubleshoot from the boot options menu. 4.Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 2.Select Settings. 62 Chapter 11 Backing up, restoring, and recovering
3.Select Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4.Scroll the right-side choices down to display Remove everything and reinstall Windows. 5.Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 60. Using HP Recovery media, you can choose from one of the following recovery options: ●System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ●Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. What you need to know ●HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturers website or reinstall the software from the media provided by the manufacturer. ●Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ●HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page 60. ●To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 60. ●If the HP Recovery media does not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition to recover (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. Restore and recovery 63
To start HP Recovery Manager from the HP Recovery partition: 1.Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2.Choose your keyboard layout. 3.Select Troubleshoot from the boot options menu. 4.Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1.If possible, back up all personal files. 2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer. – or – Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer. NOTE:If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 64. 3.Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1.Insert the HP Recovery media you created. 2.Restart the computer, quickly press esc, and then press f9 for boot options. 3.Select the optical drive or USB flash drive you want to boot from. 4.Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media on page 60. 64 Chapter 11 Backing up, restoring, and recovering
Follow these steps to remove the HP Recovery partition: 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 65
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Rating Operating voltage and current 19.5 V dc @ 3.33 A – 65 W DC plug of external HP power supply NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE:The computer operating voltage and current can be found on the system regulatory label. Operating environment Factor Metric U.S. Temperature Operating5°C to 35°C41°F to 95°F Nonoperating-20°C to 60°C-4°F to 140°F Relative humidity (noncondensing) Operating10% to 90%10% to 90% Nonoperating5% to 95%5% to 95% Maximum altitude (unpressurized) Operating-15 m to 3,048 m-50 ft to 10,000 ft Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft 66 Chapter 12 Specifications
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ●If removal or installation instructions direct you to unplug the computer, first make sure that it is properly grounded, and then remove the cover. ●Keep components in their electrostatic-safe containers until you are ready to install them. ●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. ●Use nonmagnetic tools. ●Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ●If you remove a component, place it in an electrostatic-safe container. 67
Index A AC adapter 4 AC adapter, testing 41 action keys decrease screen brightness 34 Help and Support 34 identifying 11 increase screen brightness 34 next track or section 35 play, pause, resume 35 previous track or section 34 switch screen image 34 volume down 34 volume mute 34 volume up 34 wireless 35 airport security devices 48 antivirus software, using 54 audio functions, checking 22 audio-out (headphone) jacks 5, 21 B back up personal files 60 backing up software and information 55 backups 59 battery discharging 39 disposing 40 low battery levels 39 replacing 40 storing 40 battery cover release latch 12 battery cover, identifying 12 battery information, finding 38 battery lock latch, identifying 12 battery power 38 battery temperature 40 BIOS determining version 56 downloading an update 57 updating 56Bluetooth device 15, 18 Bluetooth label 14 boot order changing HP Recovery Manager 64 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables USB 44 caps lock light, identifying 9 caring for your computer 50 checking audio functions 22 cleaning your computer 50 components bottom 12 display 7 left side 5 right side 4 top 8 computer reset 62 computer, traveling 40 configuring audio for HDMI 24 connecting to a WLAN 17 connector, power 4 corporate WLAN connection 17 critical battery level 39 critical security updates, installing 54 CyberLink PowerDVD 24 D deleted files restoring 61 Disk Cleanup software 49 Disk Defragmenter software 49 E edge swipe gestures 32 edge—swipe gestures top-edge swipe 33electrostatic discharge 67 esc key, identifying 11 external AC power, using 40 F firewall software 54 fn key, identifying 11, 35 Fun things to do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 24 HDMI port, connecting 23 HDMI port, identifying 4, 21 headphones, connecting 22 Hibernation exiting 37 initiated during critical battery level 39 initiating 37 high-definition devices, connecting 23 hot keys description 35 reveal system information 35 using 35 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP Recovery Manager 63 correcting boot problems 64 starting 64 HP Recovery media creating 60 recovery 64 HP Recovery partition 64 recovery 63 removing 64 hubs 43 I input power 66
installing critical security updates 54 optional security cable lock 55 integrated webcam, identifying 7, 20 internal display switch, identifying 7 internal microphone, identifying 20 internal microphones, identifying 7 Internet connection setup 16 Internet security software, using 53 J jacks audio-out (headphone) 5, 21 network 4 RJ-45 (network) 4 K keyboard hot keys, identifying 35 keys action 11 esc 11 fn 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 latch, battery cover release 12 left-edge swipe 32 lights AC adapter 4 caps lock 9 hard drive 6 mute 9 power 6, 9 wireless 9 low battery level 39M maintenance Disk Cleanup 49 Disk Defragmenter 49 memory card inserting 44 memory card reader, identifying 4, 20 microphone, connecting 22 minimized image creating 63 minimized image recovery 63 mouse, external setting preferences 25 mute light, identifying 9 N network jack, identifying 4 O operating environment 66 original system recovery 63 P passwords Setup Utility (BIOS) 53 Windows 53 pinching touch screen gesture 31 pinching TouchPad gesture 27 ports HDMI 4, 21, 23 USB 3.0 4, 21 power battery 38 power button, identifying 10 power connector, identifying 4 power lights, identifying 6, 9 PowerDVD 24 product name and number, computer 13 public WLAN connection 17 R recovery 61, 62 discs 60, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 60 system 63USB flash drive 64 using HP Recovery media 60 recovery media creating 60 creating using HP Recovery Manager 60 recovery partition 63 removing 64 recycle computer 61, 62 refresh 62 computer 61 regulatory information regulatory label 14 wireless certification labels 14 remove everything and reinstall Windows 62 reset computer 61, 62 steps 62 restore Windows File History 61 right-edge swipe 32 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 27 security cable lock, installing 55 security cable slot, identifying 5 security, wireless 17 serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 37 setup of WLAN 16 Setup Utility (BIOS) passwords 53 shipping the computer 51 shutdown 42 Sleep exiting 36 initiating 36 slots memory card reader 4, 20 security cable 5 software CyberLink PowerDVD 24
Disk Cleanup 49 Disk Defragmenter 49 software updates, installing 54 speakers, connecting 22 speakers, identifying 10, 21 storing a battery 40 supported discs recovery 60 system information hot key 35 system recovery 63 system restore point creating 59 restoring 61 T temperature 40 testing an AC adapter 41 Touch screen touch screen, using 30 Touch screen gestures 32, 33 edge–swipe gestures 32 one-finger slide 30 pinch 31 pinching 31 rotating 31 tapping 30 TouchPad buttons 8 TouchPad gestures pinching 27 scrolling 27 zooming 27 TouchPad zone, identifying 8 traveling with the computer 14, 40, 51 turning off the computer 42 U unresponsive system 42 USB 3.0 ports identifying 4, 21 USB cable, connecting 44 USB devices connecting 43 description 43 removing 44 USB hubs 43 using external AC power 40 using passwords 52 V vent, identifying 5vents, identifying 12 video 22 W webcam identifying 20 using 21 webcam light, identifying 7, 20 Windows backup 60 File History 60, 61 Refresh 61, 62 reinstall 61, 62 remove everything and reinstall option 62 reset 62 restoring files 61 system restore point 59, 61 Windows key, identifying 11 Windows passwords 53 Wireless Assistant software 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless light 9, 15 wireless network (WLAN) connecting 17 corporate WLAN connection 17 equipment needed 16 functional range 18 public WLAN connection 17 security 17 using 16 wireless network, securing 55 WLAN antennas, identifying 7 WLAN device 14, 16 WLAN label 14 Z zooming touch screen gesture 31 zooming TouchPad gesture 27