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HP Pavilion 14 Ab100 Notebook Pc Series Touch User Manual

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Page 61

10 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.
NOTE:To start BIOS on a convertible computer, your computer must be in notebook mode and you must
use the keyboard...

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Download any version of UEFI for a specific product:
1.Go to 
http://www.hp.com/support, and then select your country. The HP Support page is displayed.
2.Click Drivers & Downloads.
3.In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4.Select your computer, and then select your operating system.
5.In the Diagnostic section,  follow the on-screen instructions to select and download the UEFI version
you want.
52 Chapter 10   Using...

Page 63

11 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most products.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to the HP support assistant app.
▲
Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
IMPORTANT:If you will be performing recovery...

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You can use Windows tools to create system restore points and create backups of personal information,
see 
Using Windows tools on page 54.
●
If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery
Manager to create recovery media after you successfully set up the computer. HP Recovery media can
be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were...

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Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
IMPORTANT:Not all methods are available on all products.
●
Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information see the Get started app.
▲
Select the Start button, and then select the Get started app.
●
If you need to correct a problem with a preinstalled...

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website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen
instructions.
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE:Only the options available for your computer display when you start the recovery process.
●
System Recovery—Reinstalls the original operating...

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Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is
the order of devices listed in BIOS where the computer looks for startup information. You can change the
selection to an optical drive or a USB flash drive.
To change the boot order:
IMPORTANT:For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning these steps.
1.Insert the HP Recovery media.
2.Access BIOS:
For computers or...

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12 Specifications
Input power 
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power
source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC
power source, it should be powered only with an AC adapter or a DC power source that is supplied and
approved by HP for use with this computer.
The computer can...

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13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for example,
the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components.
To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
●
If removal or installation instructions direct you to unplug the...

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14 Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people
with disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information
about assistive features.
NOTE:For additional...
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