HP Pavilion 13 P100 X2 Pc User Manual

							10 Using Setup Utility (BIOS), MultiBoot,
and HP PC Hardware Diagnostics
(UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.Start Setup Utility (BIOS) see 
Starting Setup Utility (BIOS) on page 61.
2.Use the arrow keys to select Main.
3.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,
select Exit Discarding Changes, and then press enter.
4.Click Yes.
Starting Setup Utility (BIOS) 61 
						

							Downloading a BIOS update
CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power
or connected to an optional power source. During the download and installation, follow these
instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.From the Start screen, type support, and then select the HP Support Assistant app.
2.Click Updates and tune-ups, and then click Check for HP updates now.
3.Follow the on-screen instructions.
4.At the download area, follow these steps:
a.Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS, make a note of the date,
name, or other identifier. You may need this information to locate the update later, after it
has been downloaded to your hard drive.
b.Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE:If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.From the Start screen, type e, and then select File Explorer.
2.Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.Complete the installation by following the on-screen instructions.
NOTE:After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
62 Chapter 10   Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) 
						

							To start HP PC Hardware Diagnostics UEFI:
1.Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the
following order:
a.Connected USB drive
NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 63.
b.Hard drive
c.BIOS
2.When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow
the on-screen instructions.
NOTE:If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English
only.
1.Go to http://www.hp.com.
2.Click Support & Drivers, and then click the Drivers & Software tab.
3.Enter the product name in the text box, and then click Search.
4.Select your computer model, and then select your operating system.
5.In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Using HP PC Hardware Diagnostics (UEFI) 63 
						

							11 Backing up, restoring, and recovering
Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working
state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
●Creating recovery media and backups
●Restoring and recovering your system
NOTE:This chapter describes an overview of backing up, restoring and recovering options. For
more details about the tools provided, see the HP Support Assistant. To access the HP Support
Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to
access information about backup, restore, refresh, and other recovery topics, and then follow the
information provided.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
▲Use the Windows tools to create system restore points and create backups of personal
information. For more information and steps, see HP Support Assistant. To access HP Support
Assistant, from the Start screen, select the HP Support Assistant app. Use the search field to
access information about restore.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
●Windows offers several options for restoring from backup, refreshing the computer, and resetting
the computer to its original state. For more information and steps, see Help and Support. From
the Start screen, type h, and then select Help and Support. 
●If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers and
Applications Reinstall, and then follow the on-screen instructions.
●If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to an automatically created
64 Chapter 11   Backing up, restoring, and recovering 
						

							restore point. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.
●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager on page 65.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by
using the HP Recovery media you created. You can choose from one of the following recovery
options:
●System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
●Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.
●Factory Reset—Restores the computer to its original factory state by deleting all information
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
What you need to know
●HP Recovery media must be used if the computer hard drive fails. If you have not already
created recovery media, see .
Creating recovery media and backups on page 64
●To use the Factory Reset option, you must use HP Recovery media. If you have not already
created recovery media, see 
Creating recovery media and backups on page 64.
●If the HP Recovery media does not work, you can obtain recovery media for your system from
support. See the Worldwide Telephone Numbers booklet included with the computer. You can
also find contact information from the HP website. Go to 
http://www.hp.com/support, select your
country or region, and follow the on-screen instructions.
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the first HP Recovery media that you created, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See 
Changing the computer boot order on page 66.
3.Follow the on-screen instructions.
Restore and recovery 65 
						

							Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.Insert the HP Recovery media you created.
2.Restart the computer.
3.Press and hold esc while the computer is restarting, and then press f9 for boot options.
4.Select the optical drive or USB flash drive you want to boot from.
5.Follow the on-screen instructions.
66 Chapter 11   Backing up, restoring, and recovering 
						

							12 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input power Rating
Operating voltage and current 19.5 V dc @ 2.31 A - 45 W
19.5 V dc @ 3.33 A - 65 W
DC plug of external HP power supply
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label.
Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
Input power 67 
						

							13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the computer, first make sure that it is
properly grounded, and then remove the cover.
●Keep components in their electrostatic-safe containers until you are ready to install them.
●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●Use nonmagnetic tools.
●Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact support.
68 Chapter 13   Electrostatic Discharge 
						

							Index
A
AC adapter light 5, 13
AC adapter, testing 48
action keys
decrease screen brightness
41
Help and Support 41
identifying 12
increase screen brightness 41
next track or section 41
play, pause, resume 41
previous track or section 41
switch screen image 41
volume down 41
volume mute 41
volume up 41
alignment post connectors,
identifying 5
alignment posts, identifying 9
ambient light sensor, identifying
7, 29
antivirus software, using 59
audio features, testing 31
audio-out (headphone) jacks 6,
14, 28, 30
autorotate lock
adjusting 16
B
backing up software and
information 60
backups 64
battery
discharging 46
low battery levels 46
battery information, finding 46
battery light 5, 13
battery power 45
BIOS
determining version 61
downloading an update 62
updating 61
Bluetooth device 22, 26boot order
changing HP Recovery
Manager 66
bottom-edge swipe
Touch screen 20
brightness
adjusting 16
buttons
left TouchPad 10
power 5
right TouchPad 10
volume 6, 28
Windows 8
C
cables
USB 51
caps lock light, identifying 11
caring for your computer 54
cleaning your computer 54
components
display 7
left-side 14
right-side 13
top 9
configuring audio for HDMI 33
connecting to a WLAN 26
connector
alignment post 5
power 5, 13
corporate WLAN connection 26
critical battery level 46
critical security updates,
installing 59
D
deleted files, restoring 64
Disk Cleanup software 53
Disk Defragmenter software 53
docking connector, identifying 9
docking port, identifying 5
E
edge swipe gestures 19
bottom-edge swipe 20left-edge swipe 20, 40
right-edge swipe 19, 39
top-edge swipe 20, 39
electrostatic discharge 68
esc key, identifying 12
external AC power, using 47
external devices 51
F
firewall software 59
flicking TouchPad gesture 38
fn key, identifying 12, 42
fun things to do 2
H
HDMI
configuring audio 33
HDMI port
connecting 32
identifying 13, 29
headphones and microphones,
connecting 31
Hibernation
exiting 44
initiated during critical battery
level 46
initiating 44
high-definition devices,
connecting 32
hot keys
description 42
display system information 42
using 42
HP and third-party software
updates, installing 60
HP PC Hardware Diagnostics
(UEFI)
using 62
HP Quick Start 1
HP Recovery Manager 65
correcting boot problems 66
HP Recovery media
recovery 65
hubs 50 
						

							I
input power 67
installing
critical security updates 59
critical updates 59
integrated webcam, identifying 7,
29
internal microphones, identifying
7, 29
Internet connection setup 25
Internet security software, using
58
J
jacks
audio-out (headphone) 6, 14,
28, 30
K
keyboard dock
identifying 9
releasing the tablet 15
keyboard hot keys, identifying 42
keys
action 12
esc 12
fn 12
Windows 12
L
labels
serial number 15
left-edge swipe
Touch screen 20
TouchPad 40
lights
AC adapter 5, 13
battery 5, 13
caps lock 11
mute 11
wireless 11
low battery level 46
M
maintenance
Disk Cleanup 53
Disk Defragmenter 53
memory card
inserting 52
memory card reader, identifying
14micro memory card reader,
identifying 6
minimized image
creating 65
mouse, external
setting preferences 35
mute light, identifying 11
O
operating environment 67
optional external devices, using
51
original system recovery 65
P
passwords
Setup Utility (BIOS) 58
Windows 58
pinching
Touch screen 18
TouchPad 37
ports
HDMI 13, 29, 32
USB 13, 14, 29, 30
power
battery 45
power button, identifying 5
power connector, identifying 5,
13
product name and number,
computer 15
public WLAN connection 26
R
recovery
discs 65
HP Recovery Manager 65
media 65
system 65
USB flash drive 65
regulatory information 15
release latch, identifying 9
restore, Windows File History 64
right-edge swipe
Touch screen 19
TouchPad 39
rotating
Touch screen 19
TouchPad 37S
scrolling
TouchPad 36
security, wireless 25
serial number 15
serial number, computer 15
setting password protection on
wakeup 45
settings
autorotate lock 16
brightness 16
changing 16
landscape view 16
portrait view 16
tablet orientation 16
setup of WLAN 25
Setup Utility (BIOS) passwords
58
shipping the computer 55
shutdown 49
Sleep
exiting 44
initiating 44
slots
memory card reader 14
software
Disk Cleanup 53
Disk Defragmenter 53
software updates, installing 59
speakers
connecting 31
identifying 7, 29
stretching
Touch screen 18
system information
hot key 42
locating 15
system recovery 65
system restore point
creating 64
restoring 65
T
tapping
Touch screen 18
TouchPad 36
testing an AC adapter 48
testing audio features 31