HP Pavilion 10 J000 X2 Detachable Pc User Manual
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software must be kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your tablet. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. An antivirus program may be preinstalled on your tablet. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your tablet. For more information about tablet viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your tablet and/or network, or it can be a combination of both hardware and software. There are two types of firewalls to consider: ●Host-based firewalls—Software that protects only the tablet it is installed on. ●Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the tablets on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your tablet should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 36. Installing critical security updates CAUTION:Microsoft sends out alerts regarding critical updates. To protect the tablet from security breaches and tablet viruses, install all critical updates from Microsoft as soon as you receive an alert. You can choose whether updates are installed automatically. To change the settings, from the Start screen, type control panel, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your tablet. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available. Installing software updates 41
If you have installed third-party software after you purchased your tablet, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 16. Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 46. 42 Chapter 9 Securing your tablet and information
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the tablet, and the amount of system and extended memory. Starting Setup Utility (BIOS) You can open Setup Utility using the tablet only or an optional USB keyboard (purchased separately). The keyboard base that came with your tablet cannot be used to open Setup Utility. ▲To start Setup Utility (BIOS), using the tablet only, turn on or restart the tablet, quickly press the Windows button on the tablet, and then tap f10. – or – To start Setup Utility (BIOS) using an optional USB keyboard (purchased separately): 1.Connect an optional USB keyboard (purchased separately) to the tablet. 2.Turn on or restart the tablet, quickly press esc, and then press f10. NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the tablet from operating properly. Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the tablet, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS). 1.Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 43. 2.Tap Main, and then make note of your current BIOS version. 3.To exit Setup Utility (BIOS) without saving your changes, tap Exit, tap Exit Discarding Changes, and then follow the on-screen instructions. – or – To start Setup Utility (BIOS) using an optional USB keyboard (purchased separately): Starting Setup Utility (BIOS) 43
1.Connect an optional USB keyboard (purchased separately) to the tablet. 2.Turn on or restart the tablet, quickly press esc, and then press f10. Downloading a BIOS update CAUTION:To reduce the risk of damage to the tablet or an unsuccessful installation, download and install a BIOS update only when the tablet is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the tablet is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the tablet by unplugging the power cord from the AC outlet. Do not shut down the tablet or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1.From the Start screen, type support, and then select the HP Support Assistant app. 2.Click Updates and tune-ups, and then click Check for HP updates now. 3.Follow the on-screen instructions. 4.At the download area, follow these steps: a.Identify the most recent BIOS update and compare it to the BIOS version currently installed on your tablet. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b.Follow the on-screen instructions to download your selection to the hard drive. If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. NOTE:If you connect your tablet to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: 1.From the Start screen, type file, and then select File Explorer. 2.Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4.Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5.Complete the installation by following the on-screen instructions. NOTE:After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. 44 Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1.Turn on or restart the tablet, quickly press the Windows button on the tablet, and then press f2. The BIOS searches three places for the diagnostic tools, in the following order: a.Connected USB drive NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 45. b.Hard drive c.BIOS 2.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE:If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE:Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version 1.Go to http://hp.com/go/techcenter/pcdiags. 2.Click the UEFI Download link, and then select Run. Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later versions 1.Go to http://www.hp.com. 2.Point to Support, located at the top of the page, and then click Download Drivers. 3.In the text box, enter the product name, and then click Go. – or – Click Find Now to let HP automatically detect your product. 4.Select your tablet model, and then select your operating system. 5.In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. Using HP PC Hardware Diagnostics (UEFI) 45
11 Backing up, restoring, and recovering This chapter provides information about the following processes: ●Creating recovery media and backups ●Restoring and recovering your system Creating recovery media and backups 1.After you successfully set up the tablet, create HP Recovery media. This step creates a backup of the HP Recovery partition on the tablet. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. HP Recovery media you create will provide the following recovery options: ●System Recovery—Reinstalls the original operating system and the programs that were installed at the factory. ●Factory Reset—Restores the tablet to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. See Creating HP Recovery media on page 46. 2.Use the Windows tools to create system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the tablet. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. ●Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. ●HP Recovery Manager examines the tablet and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required. ●If your tablet does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your tablet from support. If you create your own recovery discs, you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD ±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software.See the Worldwide Telephone Numbers booklet included with the tablet. You can also find contact information from the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. If you use an 46 Chapter 11 Backing up, restoring, and recovering
external optical drive, it must be connected directly to a USB port on the tablet; the drive cannot be connected to a USB port on an external device, such as a USB hub. ●You can also use a high-quality blank USB flash drive to create recovery media. ●Be sure that the tablet is connected to AC power before you begin creating the recovery media. ●The creation process can take up to an hour or more. Do not interrupt the creation process. ●If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: IMPORTANT:For tablets, connect to the keyboard dock before beginning these steps (select models only). 1.From the Start screen, type recovery, and then select HP Recovery Manager. 2.Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 47. Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ●Windows offers several options for restoring from backup, refreshing the tablet, and resetting the tablet to its original state. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. ●If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ●If you want to recover the tablet's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that you have created. For more information, see Recovering using HP Recovery Manager on page 47. If you have not already created recovery media, see Creating HP Recovery media on page 46. ●If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 47. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 46. Using HP Recovery media, you can choose from one of the following recovery options: Restore and recovery 47
●System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ●Factory Reset—Restores the tablet to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. What you need to know ●HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this tablet, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. ●Recovery through HP Recovery Manager should be used as a final attempt to correct tablet issues. ●HP Recovery media must be used if the tablet hard drive fails. If you have not already created recovery media, see Creating HP Recovery media on page 46. ●To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media on page 46. ●If the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the tablet. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you to perform a system recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT:For tablets, connect to the keyboard dock before beginning these steps (select models only). 1.Press f11 while the tablet boots. – or – Press and hold f11 as you press the power button. 2.Select Troubleshoot from the boot options menu. 3.Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 48 Chapter 11 Backing up, restoring, and recovering
1.If possible, back up all personal files. 2.Insert the HP Recovery media that you created, and then restart the tablet. NOTE:If the tablet does not automatically restart in HP Recovery Manager, change the tablet boot order. See Changing the tablet boot order on page 49. 3.Follow the on-screen instructions. Changing the tablet boot order If tablet does not restart in HP Recovery Manager, you can change the tablet boot order, which is the order of devices listed in BIOS where the tablet looks for startup information. You can change the selection for an optical drive or a USB flash drive. To change the boot order: 1.Insert the HP Recovery media you created. 2.Restart the tablet, quickly press the Windows button on your tablet, and then press f9 for boot options. 3.Select the optical drive or USB flash drive you want to boot from. 4.Follow the on-screen instructions. Restore and recovery 49
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the tablet. The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the tablet can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this tablet. The tablet can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Rating Operating voltage and current 5 V dc @ 3A - 15W NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE:The tablet operating voltage and current can be found on the system regulatory label. Operating environment Factor Metric U.S. Temperature Operating5°C to 35°C41°F to 95°F Nonoperating-20°C to 60°C-4°F to 140°F Relative humidity (noncondensing) Operating10% to 90%10% to 90% Nonoperating5% to 95%5% to 95% Maximum altitude (unpressurized) Operating-15 m to 3,048 m-50 ft to 10,000 ft Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft 50 Chapter 12 Specifications