HP P720 User Guide

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HP 17” Color Monitor User’s Guide
Troubleshooting
4 Turn off your monitor and reconnect the video cable; then turn on 
both your computer and the monitor.
If your monitor screen remains blank after using the previous 
procedure, check your video controller and computer system; 
your monitor is functioning properly.
Warm-up Time 
All monitors need time to become thermally stable the first time you 
turn them on each day. Therefore, to achieve more accurate 
adjustments for parameters, allow the monitor to warm (be on) for at 
least 30 minutes before making any screen adjustments. 
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							HP 17” Color Monitor User’s Guide
Troubleshooting
20EnglishEnglish Before calling Hewlett-Packard check the following items:
No picture and LED is off:
 Check if monitor is switched ON.
 Check if power cord is properly connected.
 Check if electrical outlet is connected.
 Test if monitor works on another PC previously set to monitor’s 
supported resolution.
No picture and LED is on:
 Check if monitor is not in power saving mode.
 Adjust contrast and brightness through Menu using the control 
buttons.
 Check if PC is switched on.
 Check if video cable has no bent pins.
 Test if monitor works on another PC previously set to monitor’s 
supported resolution.
Colors are not pure:
 Degauss your monitor.
 Shut down your monitor and switch it on after 30 minutes.
Picture is not centered:
 Adjust picture through Menu using the control buttons.
Picture is fuzzy:
 Use the Recall function.
 Reduce contrast through Menu using the control buttons.
 Adjust moire reduction to zero.
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HP 17” Color Monitor User’s Guide
Technical Specifications
Technical Specifications
PICTURE TUBESize 17-inch, viewable image size 16-inch
Dot Pitch 0.25 mm (0,25 mm) (diagonal)
0.20 mm (0,20 mm) (horizontal)
Face Plate anti-reflection and
anti-static coating 
INTERFACEVideo Cable with 15-pin mini D-SUB Connector
SCANNING FREQUENCYHorizontal 30 to 85 kHz
Vertical 160 Hz
MAX. RESOLUTION 1280 x 1024 (75 Hz)
RECOMMENDED 
RESOLUTION1024 x 768 (85 Hz)
WARM-UP TIME 30 minutes to reach optimum performance level
Max PIXEL CLOCK
						

							HP 17” Color Monitor User’s Guide
Care and Cleaning
22EnglishEnglish
Care and Cleaning
Do not place anything on top of the monitor. Doing so may block the 
monitor vents and cause damage to the monitor due to overheating. 
Do not let liquid get on or into the monitor. To maximize screen life 
and prevent damage to the picture tube (such as burned phosphor 
due to leaving the same image on the screen for a long time), it is 
recommended that you: 
 Use the monitor power management system (on HP computers) or 
a screen saver program. 
 Avoid setting contrast and brightness to their maximum levels for 
prolonged periods.
 If you do not have a power management system or a screen saver 
program, switch the monitor off or reduce the brightness and 
contrast to minimum levels when the monitor is not in use. 
Your monitor has an anti-glare, anti-static screen coating. To prevent 
damage to the monitor screen's coating, use a regular household 
glass cleaner when cleaning the screen. To clean the screen: 
1 Switch the monitor off and remove the power plug (pull the plug, 
not the cable). 
2 Wet a soft cotton cloth with the cleaning solution and gently wipe 
the screen. Do not spray cleaner onto the screen because the 
cleaner may drip inside the monitor. 
3 Dry with a clean, soft cotton cloth. Do not use cleaning solutions 
containing fluoride, acids, or alkalis.
Environmental Information
HP has a strong commitment toward the environment. Your HP 
monitor has been designed to respect the environment as much as 
possible.
HP can also take back your old monitor for recycling when it reaches 
the end of its useful life. In fact, HP has a product take-back program 
in several countries. The collected equipment is sent to one of HP's 
recycling facilities in Europe or the USA. As many parts as possible 
are reused. The remainder is recycled. Special care is taken for 
batteries and other potentially toxic substances, which are reduced 
to non-harmful components through a special chemical process. If 
you require more details about HP's product take-back program, 
contact your dealer or your nearest HP Sales Office. 
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HP 17” Color Monitor User’s Guide
Hardware Warranty
Hardware Warranty
HP General Hardware Warranty
GENERAL
This HP Monitor Hardware Warranty Statement gives you, the customer, 
express warranty rights from HP, the manufacturer.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: 
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO 
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT 
OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY 
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT 
WARRANTY RIGHTS. IF SO, YOUR AUTHORIZED HP DEALER OR HP 
SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.
WARRANTY REPAIR OR REPLACEMENT
.
Hewlett-Packard (HP) warrants this monitor hardware product, or accessory 
against defects in materials and workmanship for the applicable warranty 
period stated above, commencing from the date of delivery of the product to 
the end-user customer.
HP does not warrant that the HP hardware will operate uninterrupted or 
error free.
If, during the product warranty period, HP is unable, within a reasonable 
time, to repair or replace your product to the condition as warranted, you 
will be entitled to a refund (in the amount of the product purchase price) 
upon prompt return of the product to your authorized HP dealer or other HP 
designate. Unless otherwise stated or agreed upon in writing with HP, all 
hardware components must be returned for refund with the entire system 
process unit. HP software is covered by the HP Software Product Limited 
Warranty located in your HP product manual. Unless otherwise stated, and 
Model Warranty Period Service Provided
D8907 3 years - unless original end-user 
customer has otherwise agreed to 
a shorter period of warranty at the 
time of purchase.Rest of World: On-site service for 
first year and return to HP or 
repair-authorized service center for 
the following two years.A
US and Canada only: Return to HP 
or a repair-authorized service 
center for three-years.B
Europe only: Next Business Day 
On-site Exchange (swap-out).E
1 year Japan: return to HP or a repair-
authorized service center for one 
year.D
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							HP 17” Color Monitor User’s Guide
Hardware Warranty
24EnglishEnglish
to the extent permitted by local law, hardware products may contain 
remanufactured parts (equivalent to new in performance) or parts which 
may have been subject to prior incidental use. HP may repair or replace 
hardware products (i) with products which are equivalent in performance to 
the products being repaired or replaced but which may have been subject to 
prior use, or (ii) with products which may contain remanufactured parts 
equivalent to new in performance or parts which may have been subject to 
prior incidental use. 
PROOF OF PURCHASE AND WARRANTY PERIOD
In order to receive service or support for your hardware product for the 
warranty period, proof of the original purchase date of the product may be 
required in order to establish the delivery date of your product. If the 
delivery date is not available, either the purchase date or the manufacturer's 
date (located on the product) becomes the beginning of the warranty period.
LIMITATION OF WARRANTY
Warranty does not apply to defects resulting from: (a) improper or 
inadequate maintenance or calibration; (b) software, interfacing, parts or 
supplies not supplied by HP; (c) unauthorized repair, maintenance, 
modification or misuse; (d) operation outside of the published operating 
specifications for the product; (e) improper site preparation or maintenance; 
or (f) such other exclusions as may be expressly set forth in this Warranty 
Statement.
HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR 
ORAL, WITH RESPECT TO THIS PRODUCT.
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, ANY IMPLIED 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY 
SET FORTH ABOVE.
LIMITATION OF LIABILITY AND REMEDIES
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THE 
REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND 
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR LOSS 
OF DATA OR FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR 
CONSEQUENTIAL DAMAGE, WHETHER BASED ON WARRANTY 
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any HP 
product sold hereunder is determined by a court of competent jurisdiction to 
be defective and to have directly caused bodily injury, death, or property 
damage. To the extent allowed by applicable local law, HP's liability for 
property damage does not exceed the greater of $50,000 or the purchase 
price of the specific product that caused such damage.
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HP 17” Color Monitor User’s Guide
Regulatory Information
Regulatory Information
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: HP France
Manufacturer's Address:
 5, Avenue Raymond Chanas - EYBENS
38053 GRENOBLE CEDEX 09 - FRANCE
Declares, that the product(s):
Product Name: HP 17” CRT Color Monitor
Model Number:
 D8907** (where * can be any alphanumeric character, including blank)
Conform(s) to the following Product Specifications:
SAFETY
 
-- International: IEC 60950:1991 + A1 + A2 +A3 +A4 / GB4943-1995
- Europe: EN 60950:1992 + A1 + A2 +A3 +A4 + A11
ELECTRO MAGNETIC COMPATIBILITY
- CISPR22:1997 / EN55022:1998 Class B
- CISPR24:1997 / EN55024:1998
- IEC 61000-3-3:1994 / EN 61000-3-3:1995
- GB9254-1998
- FCC Title 47 CFR, Part 15 class B
1)
- ICES-003, Issue 3
- VCCI-B
- AS/NZ 3548:1995
Products bearing the CE marking
2) also comply with:
IEC 61000-3-2:1995 / EN 61000-3-2:1995 + A14
These products comply with the requirements of the following Directives and carry the CE-marking 
accordingly: EMC Directive 89/336/EEC and Low Voltage Directive 73/23/EEC, both amended by the 
Directive 93/68/EEC.
1) This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause 
undesired operation.
2) All products sold in the European Economic Area (EEA) bear the CE marking.
Grenoble, Didier CABARET
June 2001 Quality Manager
For Compliance Information ONLY, contact:
USA contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover
Street, Palo Alto, CA 94304. (Phone (650) 857-1501).
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							HP 17” Color Monitor User’s Guide
Regulatory Information
26EnglishEnglish Notice for the USA: FCC Class B Statement
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE 
STATEMENT WARNING:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference 
to radio communications. However, there is no guarantee that interference will not 
occur in a particular installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to correct the interference by one or more of the 
following measures:
 Reorient or relocate the receiving antenna.
 Increase the distance between the equipment and the receiver.
 Connect the equipment to an outlet on a different circuit to the one the receiver is 
connected to.
 Consult your dealer or an experienced radio/TV technician for help.H
Hewlett-Packard's FCC Compliance Tests were conducted using HP-supported 
peripheral devices and HP shielded cables, such as those you receive with your 
system. Changes or modifications not expressly approved by Hewlett-Packard could 
void the user's authority to operate the equipment. 
Notice for Canada
This Class "B" digital apparatus complies with all requirements of the Canadian 
Interference-Causing Equipment Regulations (ICES.003). 
Cet appareil numérique de la Classe B est conforme à toutes les exigences du 
règlement sur le matériel brouilleur du Canada (NMB - 003).
X-Ray Radiation Notice
When operating, this product emits x-rays; however, it is well shielded and meets the 
safety and health requirements of various countries, such as the Radiation Act of 
Germany and the Radiation Control for Health and Safety Act of the United States. 
Radiation emitted by this product is less than 0.1 mR/hr (1uSv/hr) at a distance of 10 
centimeters from the surface of the cathode ray tube. The x-ray radiation primarily 
depends on the characteristics of the cathode ray tube and its associated low voltage 
and high voltage circuitry. Internal controls have been adjusted to ensure safe 
operation. Only qualified personnel should perform any internal adjustments as 
specified in the service manual for this product. Replace the cathode ray tube with an 
identical CRT only.
Safety Warning for USA
If the power cord is not supplied with your monitor, select the proper power cord 
according to your national electric specifications.
USA: use a UL listed SVT detachable power cord.
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							E\bglishEnglish27
HP 17” Color Mo\f\btor User\l’s Gu\bdeR\fgulatory I\bformatio\y\b
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Not\fce for Germany
Not\fce for Korea
Hinweis fü\b Deutschland: \sGe\bäuschemission 
Lärma\fgabe \fach Masch\b\fe\flä\lrmverord\fu\fg - 3 GSGV
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LpA < 70db am  Arbe\btsplatz \formaler Betr\beb \fach \lEN27779: 
11.92
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							HP 17” Color Monitor User’s Guide
Regulatory Information
28EnglishEnglish
TCO 99
Congratulations! You have just purchased a TCO'99 approved and labelled product! 
Your choice has provided you with a product developed for professional use. Your 
purchase has also contributed to reducing the burden on the environment and also to 
the further development of environmentally adapted electronics products.
Why do we have environmentally labelled computers? 
In many countries, environmental labelling has become an established method for 
encouraging the adaptation of goods and services to the environment. The main 
problem, as far as computers and other electronics equipment are concerned, is that 
environmentally harmful substances are used both in the products and during their 
manufacture. Since it is not so far possible to satisfactorily recycle the majority of 
electronics equipment, most of these potentially damaging substances sooner or later 
enter nature. 
There are also other characteristics of a computer, such as energy consumption levels, 
that are important from the viewpoints of both the work (internal) and natural 
(external) environments. Since all methods of electricity generation have a negative 
effect on the environment (e.g. acidic and climate-influencing emissions, radioactive 
waste), it is vital to save energy. Electronics equipment in offices is often left running 
continuously and thereby consumes a lot of energy.
What does labelling involve?
This product meets the requirements for the TCO'99 scheme which provides for 
international and environmental labelling of personal computers. The labelling scheme 
was developed as a joint effort by the TCO (The Swedish Confederation of 
Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for 
Nature Conservation) and Statens Energimyndighet (The Swedish National Energy 
Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, 
usability, emission of electric and magnetic fields, energy consumption and electrical 
and fire safety.
The environmental demands impose restrictions on the presence and use of heavy 
metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated 
solvents, among other things. The product must be prepared for recycling and the 
manufacturer is obliged to have an environmental policy which must be adhered to in 
each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a 
certain period of inactivity, shall reduce its power consumption to a lower level in one 
or more stages. The length of time to reactivate the computer shall be reasonable for 
the user.
Labelled products must meet strict environmental demands, for example, in respect of 
the reduction of electric and magnetic fields, physical and visual ergonomics and good 
usability.
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