HP Omnibook Xt1000 Service Manual
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HP Pavilion zt1100/xz100 Omnibook xt1000 Service Manual
ii HP Pavilion zt1100/xz100 Omnibook xt1000 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. © Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Insyde Software Corporation, S3 Graphics Incorporated, and Adobe Systems Incorporated. See the individual programs for additional copyright notices. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. Pentium® and the Intel Inside logo are U.S. registered trademarks and Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All certifications may not be completed at product introduction. Check with your HP reseller for certification status. This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. Edition History Edition 1.........................January 2002
HP Pavilion zt1100/xz100 Omnibook xt1000 iii Contents Product Information ...................................................................................................... 1-1 Technology Codes ......................................................................................................................... 1-2 Features ......................................................................................................................................... 1-3 Operation ....................................................................................................................................... 1-6 Turning the Notebook On and Off ......................................................................................... 1-6 Checking the Notebook’s Status ............................................................................................ 1-7 Using Fn Hot Keys ................................................................................................................. 1-8 Resetting the Notebook ..........................................................................................................1-9 Using the CD or DVD Player (selected models) .................................................................. 1-10 Specifications .............................................................................................................................. 1-11 Hardware Specifications....................................................................................................... 1-11 Internal Design ............................................................................................................................ 1-14 Removal and Replacement ............................................................................................ 2-1 Disassembly Flowchart.................................................................................................................. 2-2 Removing the Battery (User-Replaceable) .................................................................................... 2-4 Removing a Plug-In Module (User-Replaceable) ......................................................................... 2-5 Removing the Hard Disk Drive (User-Replaceable) ..................................................................... 2-6 Recovering and Reinstalling Software ................................................................................... 2-8 Removing the Keyboard Cover (User-Replaceable) ..................................................................... 2-9 Removing the Keyboard (User-Replaceable) .............................................................................. 2-11 Removing an SDRAM Module (User-Replaceable) ................................................................... 2-13 Removing an Expansion SDRAM Module .......................................................................... 2-13 Removing the System SDRAM Module .............................................................................. 2-14 Replacing Small Parts (User-Replaceable) ................................................................................. 2-15 Removing the Mini-PCI Card (HP Authorized Service Providers Only).................................... 2-16 Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-18 Removing Display Assembly Components (HP Authorized Service Providers Only) ............... 2-20 Removing the Fan and Heatsink (HP Authorized Service Providers Only)................................ 2-22 Removing the CPU Module (HP Authorized Service Providers Only) ...................................... 2-25 Removing the Top Case (HP Authorized Service Providers Only) ............................................ 2-27 Removing the Hinge Saddles (HP Authorized Service Providers Only) .................................... 2-30 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only)............. 2-32 Reinstalling the Motherboard ............................................................................................... 2-34 Replacing the Bottom Case .................................................................................................. 2-35 Removing Notebook Components (HP Authorized Service Providers Only) ............................ 2-37 Troubleshooting and Diagnostics.................................................................................. 3-1 Troubleshooting ............................................................................................................................ 3-2 Checking for Customer Abuse ............................................................................................... 3-3 Troubleshooting the Problem ................................................................................................. 3-4 Verifying the Repair ............................................................................................................... 3-4 Suggestions for Troubleshooting............................................................................................ 3-5 Diagnostic Tools ......................................................................................................................... 3-22 e-Diagtools Diagnostic Program .......................................................................................... 3-22 Power-On Self-Test .............................................................................................................. 3-25 Sycard PCCtest 450/460 CardBus Card (Optional) ............................................................. 3-26 BIOS Configuration Utility .................................................................................................. 3-27
iv HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts ........................................................................................................... 4-1 Reference Information ................................................................................................... 5-1 Password Removal Policy ............................................................................................................. 5-1 Hewlett-Packard Display Quality Statement ................................................................................. 5-2 Figures Figure 1-1. Front View......................................................................................................................... 1-3 Figure 1-2. Back View ......................................................................................................................... 1-4 Figure 1-3. Bottom View ..................................................................................................................... 1-5 Figure 1-4. Main Status Lights............................................................................................................. 1-7 Figure 1-5. Keyboard Status Lights ..................................................................................................... 1-8 Figure 1-6. Resetting the Notebook ..................................................................................................... 1-9 Figure 1-7. Multimedia Buttons and Status Panel.............................................................................. 1-10 Figure 1-8. Replaceable Module Diagram .........................................................................................1-14 Figure 2-1. Disassembly Flow.............................................................................................................. 2-2 Figure 2-2. Removing the Battery........................................................................................................ 2-4 Figure 2-3. Releasing the Plug-in Module ........................................................................................... 2-5 Figure 2-4. Removing the Hard Disk Drive ......................................................................................... 2-6 Figure 2-5. Removing the Hard Disk Tray .......................................................................................... 2-7 Figure 2-6. Removing the Keyboard Cover Retaining Screws ............................................................ 2-9 Figure 2-7. Removing the Keyboard Cover ....................................................................................... 2-10 Figure 2-8. Loosening the Keyboard Retaining Screws..................................................................... 2-11 Figure 2-9. Disconnecting the Keyboard ........................................................................................... 2-12 Figure 2-10. Removing an Expansion SDRAM Module ................................................................... 2-13 Figure 2-11. Installing an Expansion SDRAM Module..................................................................... 2-14 Figure 2-12. Removing the System SDRAM Module ....................................................................... 2-14 Figure 2-13. Removing the Mini-PCI Card ....................................................................................... 2-17 Figure 2-14. Removing the Display (1) ............................................................................................. 2-18 Figure 2-15. Removing the Display (2) ............................................................................................. 2-19 Figure 2-16. Removing Display Assembly Components ................................................................... 2-21 Figure 2-17. Removing the Fan and Heatsink.................................................................................... 2-23 Figure 2-18. Installing a New Thermal Pad ....................................................................................... 2-24 Figure 2-19. Removing the CPU Module .......................................................................................... 2-26 Figure 2-20. Removing the Top Case Retaining Screws ................................................................... 2-28 Figure 2-21. Removing the Top Case ................................................................................................ 2-29 Figure 2-22. Removing the Hinge Saddles ........................................................................................2-31 Figure 2-23. Removing the Motherboard........................................................................................... 2-33 Figure 2-24. Installing the Docking Doors ........................................................................................ 2-35 Figure 2-25. Installing the PCMCIA Doors .......................................................................................2-35 Figure 2-26. Example of Serial Number Label .................................................................................. 2-36 Figure 3-1. Basic Troubleshooting Steps ............................................................................................. 3-2 Figure 3-2. e-Diagtools Screens — Basic and Advanced .................................................................. 3-22 Figure 3-3. Parallel Loopback Connector .......................................................................................... 3-24 Figure 4-1. Exploded View .................................................................................................................. 4-2
HP Pavilion zt1100/xz100 Omnibook xt1000 v Tables Table 1-1. Pavilion zt1100/xz100 and Omnibook xt1000 Series Models............................................ 1-1 Table 1-2. Activating Power Modes .................................................................................................... 1-6 Table 1-3. Fn Hot Keys ........................................................................................................................ 1-8 Table 1-4. Pavilion zt1100/xz100 and Omnibook xt1000 Series Hardware Specifications .............. 1-11 Table 1-5. Pavilion zt1100/xz100 and Omnibook xt1000 Series Accessories................................... 1-13 Table 1-6. Functional Structure.......................................................................................................... 1-15 Table 2-1. Removal Cross-Reference .................................................................................................. 2-1 Table 2-2. Required Equipment ........................................................................................................... 2-3 Table 2-3. Recommended Screw Torques ...........................................................................................2-3 Table 2-4. Replacing Small Parts (User-Replaceable) ....................................................................... 2-15 Table 2-5. Removing Notebook Components .................................................................................... 2-37 Table 3-1. Scope of Diagnostic Tools .................................................................................................. 3-5 Table 3-2. Troubleshooting Suggestions.............................................................................................. 3-5 Table 3-3. Insyde MobilePRO BIOS POST Beep Codes and Messages ........................................... 3-25 Table 3-4. Sycard PCCtest Commands .............................................................................................. 3-26 Table 3-5. BIOS Configuration Menus and Parameters .................................................................... 3-27 Table 4-1. Replaceable Parts for the Pavilion zt1100/xz100 Series..................................................... 4-3 Table 4-2. Replaceable Parts for the Omnibook xt1000 Series ........................................................... 4-5 Table 5-1. TFT LCD Guidelines (14.1/15.0-in XGA) ......................................................................... 5-3
vi HP Pavilion zt1100/xz100 Omnibook xt1000 Introduction This manual provides reference information for servicing HP Pavilion zt1100/xz100 and Omnibook xt1000 notebook PCs. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it without having equipment available. The following table lists other sources of information about the notebook and related products. Source Address or Number Comments HP Notebook web site http://www.hp.com/notebooks (European mirror: http://www.europe.hp.com/notebooks) HP Business Support web Site www.hp.com/go/bizsupport HP Partnership web site http://partner.americas.hp.com Restricted to Authorized Resellers only. HP Asia Pacific Channel Support Centre for DPSP Partners http://www.hp.com.au Restricted to DPSP Partners only. HP/MCD web site http://www.mcd.hp.com HP’s internal web site for division information. America Online Keyword: HP Call (800) 827-6364 for membership within the US. CompuServe GO HP Call (800) 524-3388 for membership within the US. HP Support Assist CD (800) 457-1762 US and Canada. (801) 431-1587 Outside US and Canada. Microsoft W indows manual Information about W indows operating system. Microsoft web site http://www.microsoft.com Information and updates for W indows operating systems.
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-1 1 Product Information The HP Pavilion zt1100/xz100 and Omnibook xt1000 series are reliable notebook computers for the budget-minded user—whether at school, at home, or as part of a growing business—who wants a thin, light notebook that will meet basic mobile computing needs. Table 1-1. Pavilion zt1100/xz100 and Omnibook xt1000 Series Models Product CPU 1 Display Hard Drive Standard SDRAM CD/DVD drive 2 Full- featured 3 Modem/ LAN Wireless Pavilion zt1100/xz100 F3377H / zt1120 Cel 1.06 GHz 14.1-in TFT XGA 20 GB 256 MB DVD No 56K/LAN F3378H / zt1130 Cel 1.13 GHz 14.1-in TFT XGA 20 GB 256 MB Combo No 56K/LAN F3379H / zt1150 Cel 1.2 GHz 15.0-in TFT XGA 20 GB 256 MB Combo Yes 56K/LAN F3380H / zt1170 PIII 1.13 GHz 15.0-in TFT XGA 30 GB 512 MB Combo Yes 56K/LAN F3387H / zt1180 PIII 1.2 GHz 15.0-in TFT SXGA+ 40 GB 512 MB Combo Yes 56K/LAN F3381H / zt1190 PIII 1.2 GHz 15.0-in TFT SXGA+ 40 GB 512 MB Combo Yes 56K/LAN 802.11b F3386H / xz185 PIII 1.13 GHz 15.0-in TFT XGA 40 GB 512 MB Combo Yes 56K/LAN F3382H / zt1121s Cel 1.06 GHz 14.1-in TFT XGA 20 GB 128 MB DVD No 56K/LAN F3388H / zt1131s Cel 1.06 GHz 14.1-in TFT XGA 20 GB 256 MB DVD No 56K/LAN F3390H / zt1141s Cel 1.2 GHz 14.1-in TFT XGA 20 GB 256 MB Combo No 56K/LAN F3383H / zt1141 Cel 1.06 GHz 14.1-in TFT XGA 20 GB 256 MB Combo Yes 56K/LAN F3389H / zt1151 Cel 1.06 GHz 15.0-in TFT XGA 20 GB 256 MB Combo Yes 56K/LAN F3391H / zt1161 Cel 1.2 GHz 15.0-in TFT XGA 20 GB 512 MB Combo Yes 56K/LAN F3384H / zt1171 PIII 1.06 GHz 15.0-in TFT XGA 20 GB 256 MB Combo Yes 56K/LAN Omnibook xt1000 F3428H / xt1000s Cel 1.13 GHz 14.1-in TFT XGA 20 GB 256 MB DVD No 56K/LAN F3429H / xt1000 PIII 1.13 GHz 14.1-in TFT XGA 20 GB 256 MB DVD Yes 56K/LAN F3430H / xt1000 PIII 1.13 GHz 14.1-in TFT XGA 20 GB 256 MB Combo Yes 56K/LAN F3431H / xt1000 PIII 1.13 GHz 15.0-in TFT XGA 30 GB 256 MB Combo Yes 56K/LAN F3432H / xt1000 PIII 1.20 GHz 15.0-in TFT XGA 30 GB 256 MB Combo Yes 56K/LAN F3433H / xt1000 PIII 1.20 GHz 15.0-in TFT SXGA+ 30 GB 512 MB Combo Yes 56K/LAN This table lists only base product configurations—custom configurations are not included. 7KHH[DFWFRQILJXUDWLRQRIDXQLWLVFDSWXUHGLQD7UDFHDELOLW\GDWDEDVH6XSSRUWDJHQWVFDQDFFHVVWKLVGDWDEDVHWRYHULI\DSURGXFW¶V FRQILJXUDWLRQDWWKLV85/ KWWS ZZZSFWUDFNLQJKSFRP 1 Intel Mobile Pentium III (PIII-M) or Celeron-T (Cel) processor. 2 Combo optical drive = DVD + CD-RW. 3 Full-featured SKUs include multimedia buttons, LCD status display, and IEEE1394.
1-2 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Technology Codes HP does not change the name of a product every time the product’s technology changes. While this helps ensure continuing market momentum for HP products, it complicates technology deployment and support processes. To help solve this problem, HP has added a technology code to the serial number of each of its products. Since the BIOS must be matched to the notebook’s hardware, the same code is used for the BIOS and the hardware. This manual refers to technology code deferences where applicable. The table below shows the technology codes and the changes they signify for the products. Before downloading software or drivers or performing repairs, note the technology code for the HP notebook model. Note that the first two characters of the BIOS ID (for example, IB.M1.02) indicate the hardware technology. You can also determine the BIOS ID using the BIOS configuration utility, or by pressing Esc during the boot process when the HP logo appears. This manual contains service information for products with the following technology code. Technology code Product name Details IB Pavilion zt1100/xz100 series Omnibook xt1000 series Intel Pentium III-M and Celeron-T based platform supported with Via chipset and S3 integrated graphics.
HP Pavilion zt1100/xz100 Omnibook xt1000 Product Information 1-3 Features The following illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2. Figure 1-1. Front View 1. One-Touch buttons. 2. Power button. 3. Keyboard status lights: Caps Lock, Num Lock, CD drive activity. 4. Touch pad/scroll pad on-off button (with on-off indicators on either side). 5. Left and right click buttons. 6. Touch pad. 7. Scroll pad 8. Volume controls (selected models). 9. Mute button and indicator light (selected models). 10. Removable CD, DVD, CD-RW , or DVD/CD-RW drive. 11. CD/DVD eject button. 12. Speaker (one on each side). 13. Latch. 14. Built-in microphone.
1-4 Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Figure 1-2. Back View 15. AC adapter jack. 16. Parallel port (LPT1) (colored burgundy). 17. External monitor (VGA) port (colored blue). 18. S-video (TV out) port (colored yellow) (selected models). 19. Universal serial bus (USB) ports (2). 20. Audio line-out jack (colored lime green) and external microphone jack (colored pink). 21. Reset switch. 22. Kensington lock slot (security connector). 23. LAN port and indicators. 24. Modem port (selected models). 25. IEEE 1394 connector (selected models). 26. PC Card slot (Type II or Type III, lower slot only). 27. PC Card eject button. 28. Hard disk drive. 29. W ireless on-off button and indicator light (selected models). 30. Universal serial bus (USB) port. 31. Headphone jack (colored lime green).