HP Omnibook Xe2 Service Manual

							® 
						

							iiHP OmniBook XE2
Notice
In a continuing effort to improve the quality of our products, technical and environmental information
in this document is subject to change without notice.
This manual and any examples contained herein are provided “as is” and are subject to change
without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,
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purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential
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Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations
shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the
statutory rights of Consumers.
© Copyright Hewlett-Packard Company 1999. All rights reserved. Reproduction, adaptation, or
translation of this manual is prohibited without prior written permission of Hewlett-Packard
Company, except as allowed under the copyright laws.
The programs that control this product are copyrighted and all rights are reserved. Reproduction,
adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co.
is also prohibited.
Portions of the programs that control this product may also be copyrighted by Microsoft Corporation,
SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., and NeoMagic,
Inc. See the individual programs for additional copyright notices.
Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Pentium
and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S. trademark of Intel
Corporation. TrackPoint is a U.S. registered trademark of Intl. Business Machines.
All certifications may not be completed at product introduction. Check with your HP reseller for
certification status.
This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final
delivery to the buyer.
Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014, U.S.A.
Edition History
Edition 1 .............................. July 1999
Edition 2 .........................January 2000 
						

							HP OmniBook XE2iii
Contents
Product Information ..................................................................................................... 1-1
Features and Operation.................................................................................................................. 1-2
Turning the OmniBook On and Off ....................................................................................... 1-4
Checking the Status of the OmniBook ................................................................................... 1-6
Using Fn Hot Keys ................................................................................................................. 1-7
Resetting the OmniBook ........................................................................................................ 1-7
System Resources ................................................................................................................... 1-8
Specifications .............................................................................................................................. 1-10
Internal Design ............................................................................................................................ 1-12
Removal and Replacement ........................................................................................... 2-1
Removing the Battery  (User-Replaceable) .................................................................................. 2-3
Removing a RAM Board (User-Replaceable) .............................................................................. 2-4
Removing the Hard Disk Drive (User-Replaceable)..................................................................... 2-6
Replacing Small Parts (User-Replaceable) ................................................................................... 2-7
Removing the Fan (HP Authorized Service Providers Only) ....................................................... 2-8
Removing the Keyboard (HP Authorized Service Providers Only) ............................................. 2-9
Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-11
Removing the LCD Module (HP Authorized Service Providers Only) ...................................... 2-12
Removing the Top Case (HP Authorized Service Providers Only) ............................................ 2-15
Removing the CPU and Motherboard  (HP Authorized Service Providers Only) ...................... 2-17
Removing Other Components (HP Authorized Service Providers Only) ................................... 2-21
Troubleshooting and Diagnostics ................................................................................. 3-1
Troubleshooting ............................................................................................................................ 3-2
Troubleshooting the Problem ................................................................................................. 3-2
Verifying the Repair ............................................................................................................... 3-3
Suggestions for Troubleshooting............................................................................................ 3-4
Diagnostic Tools ......................................................................................................................... 3-11
OmniBook Diagnostic Program ........................................................................................... 3-11
Power-On Self-Test ..............................................................................................................3-16
Desktop Management Interface (DMI) ................................................................................ 3-20
BIOS Setup Utility ............................................................................................................... 3-22
Replaceable Parts .......................................................................................................... 4-1
Reference Information .................................................................................................. 5-1
Password Removal Policy ............................................................................................................. 5-1
Hewlett-Packard Display Quality Statement................................................................................. 5-2
OmniBook XE Technology Codes……………………………………………………………… 
						

							ivHP OmniBook XE2
Figures
Figure 1-1. OmniBook Front View ...................................................................................................... 1-2
Figure 1-2. OmniBook Side View ....................................................................................................... 1-2
Figure 1-3. OmniBook Bottom View .................................................................................................. 1-3
Figure 1-4. OmniBook Rear View ....................................................................................................... 1-3
Figure 1-5. OmniBook Status Lights ................................................................................................... 1-4
Figure 1-6. Replaceable Module Diagram .........................................................................................1-12
Figure 2-1. Removing the Battery........................................................................................................ 2-3
Figure 2-2. Removing the RAM Module Cover .................................................................................. 2-4
Figure 2-3. Releasing the RAM Module Latches ................................................................................ 2-5
Figure 2-4. Removing the Hard Disk Drive......................................................................................... 2-6
Figure 2-5. Removing the Keyboard Cover and Screws ..................................................................... 2-9
Figure 2-6. Installing the Keyboard ................................................................................................... 2-10
Figure 2-7. Removing the Display Assembly .................................................................................... 2-11
Figure 2-8. Removing the LCD Module ............................................................................................2-13
Figure 2-9. Removing the Top Case .................................................................................................. 2-15
Figure 2-10. Detaching the Bottom Case ........................................................................................... 2-16
Figure 2-11. Removing the CPU and Motherboard ........................................................................... 2-18
Figure 3-1. Basic Troubleshooting Steps ............................................................................................. 3-2
Figure 3-2. OmniBook Diagnostic Screens, Basic and Advanced .................................................... 3-11
Figure 3-3. Serial and Parallel Loopback Connectors ....................................................................... 3-13
Figure 4-1. Exploded View (Except Display Components) ................................................................ 4-2
Figure 4-2. Exploded View (Display Components)............................................................................. 4-3
Figure 4-3. Exploded View (Motherboard Components) .................................................................... 4-4
Tables
Table 1-1. OmniBook XE2 .................................................................................................................. 1-1
Table 1-2. Activating Power Modes .................................................................................................... 1-5
Table 1-3. Status Lights (LED PCA) ................................................................................................... 1-6
Table 1-4. Fn Hot Keys ........................................................................................................................ 1-7
Table 1-5. System Interrupts ................................................................................................................ 1-8
Table 1-6. System Memory.................................................................................................................. 1-8
Table 1-7. System Input/Output Addresses (100-3FF) ........................................................................ 1-9
Table 1-8. DMA Channels ................................................................................................................... 1-9
Table 1-9. OmniBook XE2 Specifications ........................................................................................ 1-10
Table 1-10. Functional Structure ....................................................................................................... 1-13
Table 2-1. Removal Cross-Reference .................................................................................................. 2-1
Table 2-2. Required Equipment ........................................................................................................... 2-2
Table 2-3. Recommended Screw Torques ...........................................................................................2-2
Table 2-4. RAM Board Replacement Part Numbers ........................................................................... 2-4
Table 2-5. Hard Disk Drive Replacement Part Number ...................................................................... 2-6
Table 2-6. Replacing Small Parts (User-Replaceable)......................................................................... 2-7
Table 2-7. Removing Display Components ....................................................................................... 2-21
Table 2-8. Removing Top Case Components .................................................................................... 2-21
Table 2-9. Removing Bottom Case Components............................................................................... 2-21
Table 3-1. Scope of Diagnostic Tools.................................................................................................. 3-4
Table 3-2. Troubleshooting Suggestions ............................................................................................. 3-5
Table 3-3. OmniBook Diagnostic Error Codes.................................................................................. 3-13
Table 3-4. POST Terminal-Error Beep Codes ................................................................................... 3-17
Table 3-5. POST Messages ................................................................................................................ 3-17
Table 3-6. BIOS Setup Menus and Parameters.................................................................................. 3-22 
						

							HP OmniBook XE2v
Table 4-1. OmniBook XE Replaceable Parts.......................................................................................4-5
Table 4-2. Accessory Replaceable Parts .............................................................................................. 4-8
Table 4-3. HP Part Number Reference ................................................................................................ 4-9
Table 4-4. Quanta Part Number Reference ........................................................................................4-12
Table 5-1. OmniBook XE LCD Guidelines (TFT) .............................................................................. 5-2 
						

							viHP OmniBook XE2
Introduction
This service manual provides reference information for the HP OmniBook XE2. It is intended to be
used by HP-authorized service personnel in the installation, servicing, and repair of this product.
The manual is designed as a self-paced guide. It is intended to train you to install, configure, and
repair OmniBook computers. You can follow this manual without having equipment available.
The following table lists additional places where you can get supplementary information about
OmniBook products.
  Sources of OmniBook Information
SourceAddress or NumberComments
HP External Web http://www.hp.com/omnibook
(http://www.europe.hp.com/omnibook,
European mirror)No usage restriction.
HP US Reseller Web http://partner.americas.hp.com Restricted to Authorized Resellers
only.
HP Asia Pacific Channel
Support Centre for DPSP
Partnershttp://www.hp.com.au Restricted to DPSP Partners only.
America Online (AOL) Keyword: HP Call +1 (800) 827-6364 for AOL
membership within the US or consult
the AOL website, www.aol.com, for
other local phone numbers.
HP Bulletin Board Service Refer to the latest Product Support
Plan for non-US BBS numbers.
HP Support Assist CD-ROM +1 (800) 457-1762 US and Canada.
+1 (801) 431-1587 Outside US and Canada.
Microsoft Web http://www.microsoft.com Information and updates for Windows
operating systems. 
						

							HP OmniBook XE2 Product Information 1-1
The HP OmniBook XE2 provides desktop performance and expandability as well as convenient
portability. It uses high-performance component technologies that make it capable of replacing a
desktop computer or serving as a portable multimedia presentation tool.
 Table 1-1. OmniBook XE2
OmniBook
Product
CPUDisplayHard DriveFloppy DriveMultimedia
Drive
Standard
RAM
F1756W
#AB2Pentium II
366 MHz13.3-inch
TFT6.0 GB 64 MB
F1755W
#AB2
F1779D
#AB2Pentium II
333 MHz32 MB
F1774W
#AB2Pentium II
366MHz12.1-inch
SVGA TFT4.0 GB24X CD-ROM
F1775W
#AB2Pentium II
400MHz14.1-inch
XGA TFT6.0 GB 6X DVD64 MB
F1962W
#AB2Celeron
433 MHz12.1-inch
SVGA TFT4.0GB 32MB
F1671N
#ABJ128 MB
F1672W
#ABJ14.1-inch
XGA TFT6.0 GB
F1673W
#ABJCeleron
466 MHz
12.1-inch
SVGA TFT4.0 GB1.44 MB
24X CD-ROM
64 MB
This chapter describes
 · Features and operation (page 1-2).
 · Specifications (page 1-10).
 · Internal design (page 1-12). 
						

							1-2 Product Information HP OmniBook XE2
Features and Operation
The following five illustrations point out the main external features of the computer. They are
followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
 
 Figure 1-1. OmniBook Front View
1Latch to open the OmniBook7Click buttons
2Built-in microphone8CD player power (on selected models)
3Blue power button9CD player buttons (on selected models)
4Status lights10CD-ROM drive
5Built-in speakers11Kensington lock slot (security connector)
6Touch pad (pointing device)12Modem phone jack (on selected models)
 Figure 1-2. OmniBook Side View
13PC Card eject buttons
14PC Card and CardBus slots (upper and
lower)
15Floppy disk drive 
						

							HP OmniBook XE2 Product Information 1-3
 
 Figure 1-3. OmniBook Bottom View
16System-off button20Battery latch
17Hard disk drive latch and locking screw21Battery
18Hard disk drive22Port replicator connector
19RAM expansion cover
 
 Figure 1-4. OmniBook Rear View
1Parallel port6Infrared port
2Serial port7USB port
3VGA port (external monitor)8PS/2 port
4Audio out (external speaker)9AC adapter jack
5Microphone jack 
						

							1-4 Product Information HP OmniBook XE2
 Figure 1-5. OmniBook Status Lights
1Power6Scroll Lock
2AC connected7Floppy disk drive access
3Battery8Hard disk drive access
4Caps Lock9CD-ROM access
5Num Lock
Turning the OmniBook On and Off
 · On. Press the blue power button to turn on the OmniBook.
 · 
Suspend. Click Start, Suspend (Windows 95) or press the blue power button briefly (about 1
second) to suspend activity when the OmniBook is on. When you turn on the computer, it
resumes your previous work session.
 Closing the lid (for more than 2 seconds) also suspends the computer.
 · 
Hibernate. Press Fn+F5. This is like Off, except that your current work session is first saved to
disk. When you turn on the computer, it reboots and restores your previous session.
 · 
Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power
button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is
lost.