HP Omnibook 500 Service Manual
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HP Omnibook 500 Troubleshooting and Diagnostics 3-29 Sycard PCCtest 450/460 CardBus Card (Optional) The PCCtest 450 and 460 CardBus Cards (revision 1.05) available from Sycard Technology are the only recommended diagnostic tools that test the functionality of the PCMCIA slots using a PCMCIA card. Each is a Type II PC Card that works with compatible test software to exercise PCMCIA functions. (For details, see the Sycard Technology web site: http://www.sycard.com.) The PCCtest product contains these components: • PCCtest 450 or 460 (revision 1.05) PC Card. • PCCtest 450/460 test software disk. (Software updates are available at the Sycard Technology web site: http://www.sycard.com.) • Configuration headers (PC Card/16-bit and CardBus/32-bit) that attach to the card. In addition, you will need this: • CardBus extender card (such as the Sycard PCCextend 70) to avoid wear on the Sycard PCMCIA connector. The Sycard PCCtest 450 and 460 provide the following tests. See the Sycard documentation for details about running the tests. Table 3-6. Sycard PCCtest Commands PCMCIA PC Card (16-bit) test (PC Card configuration header) CardBus (32-bit) test (CardBus configuration header) Omnibook 500 (PCI1410)PCT450 -0 -v -b76(b) TESTCB -0 -v - b76(b)
3-30 Troubleshooting and Diagnostics HP Omnibook 500 Desktop and Windows Management Interfaces (DMI/WMI) The Desktop Management Interface (Windows 98) and Windows Management Instrumentation (Windows 2000) are basically sets of rules for accessing information about a computer. DMI/WMI allows an application to determine, for example, the operating system being used, which hardware and software components are in the computer, and possibly whether any of the components need replacing. A local or remote application can use the DMI/WMI interface to check which hardware and software components are installed on your computer, and may be able to tell how well they are working or if they need replacement. Installing the DMI Package The DMI package is either preinstalled on the computer’s hard disk or can be downloaded from http://www.hp.com/toptools (the contents are the same in both cases). The package must be properly installed before it can be used. To install the DMI/WMI preloaded on the hard disk: 1. Start Windows, if it is not already running. 2. Click Start, Programs, HP Toptools, Setup. Using DMI/WMI For a complete description of how to use DMI/WMI, see the following documentation provided with the computer: • A README.TXT file: click Start, Programs, HP Toptools, Read me. • A Windows online help file describing Hewlett-Packard’s implementation of DMI/WMI (group and attribute definitions): click Start, Programs, HP Toptools, HP Toptools Help. Uninstalling the DMI/WMI Package 1. Click Start, Programs, HP Toptools, Uninstall DMI (Windows 98) or Uninstall WMI (Windows 2000). 2. Restart the computer.
HP Omnibook 500 Troubleshooting and Diagnostics 3-31 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system. Running the BIOS Setup Utility 1. Restart the computer. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: • Press the LEFT and RIGHT arrow keys to move among menus. • Press the UP and DOWN arrow keys to move among parameters in a menu. • Press F5 or F6 to move through values for the current parameter, or press ENTER to change a setting. 4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and marks the conflicting settings. Table 3-7, below, lists the BIOS Setup menus and parameters, and the default values for each.
3-32 Troubleshooting and Diagnostics HP Omnibook 500 Table 3-7. BIOS Setup Menus and Parameters Omnibook 500: Settings for BIOS version 2.00 (Summer 2001). Main MenuDefault BIOS Revision Shows the current version of the computer’s BIOS (version FA.M2.00 at initial release).Detected automatically. Exp. Base BIOS Revision* Shows the current version of the expansion base’s BIOS (version FP.M2.00 at initial release).Detected automatically. System Time Sets the time using 24-hour format. The value set takes effect immediately. System Date Sets the date using mm/dd/yy format. The value set takes effect immediately. LCD Time format* Sets the format for displaying time on the expansion base’s status panel.12 Hours LCD Date format* Sets the format for displaying the date on the expansion base’s status panel.mm/dd/yy Floppy Drive Sets the floppy drive type. Detected automatically. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected automatically. External Primary Shows the hard disk drive type and capacity if one is present in the right module bay.Detected automatically. External Secondary Shows the hard disk drive type and capacity if one is present in the left module bay.Detected automatically. Quiet Boot W hen enabled, hides power-on self-test summary and messages during boot.Enabled Video Display Device Sets whether the computer automatically switches to an external monitor if one is detected.Auto Video Expansion W hen enabled, the video image covers the entire display in lower resolution modes (SVGA or VGA). W hen disabled, the video image is centered in the display.Disabled Television Type Controls the signal format (NTSC or PAL) output by the S-video port when W indows is not running.NTSC System Memory Shows the system memory size. 640 KB Extended Memory Shows the extended memory size (equal to total memory minus 1 MB).Detected automatically. CPU Serial Number For a processor with a serial number, makes that number available to software.Disabled Unique Dock ID Sets whether the computer creates a unique hardware profile for each expansion base (Enabled) or uses a common profile for all expansion bases (Disabled).Enabled UUID Displays the value of the 16-byte UUID (Universally Unique ID) as 32 hex characters.Detected automatically * Available only when docked.
HP Omnibook 500 Troubleshooting and Diagnostics 3-33 System Devices MenuDefault PS/2 Pointing Devices Automatically disables the internal pointing devices when an external PS/2 mouse is connected.Auto External Fn Key Sets whether left CTRL+left ALT on an external PS/2 keyboard is interpreted as the Fn key.Enabled FDD controller Enables the floppy drive. Enabled Legacy USB Support Enables BIOS support for USB mouse, keyboard, and floppy disk drive.Enabled Serial Port Enables the serial port (the port is configured by the user). Enabled Base I/O address Sets the I/O address and interrupt (appears only if the serial port is Enabled).3F8h, IRQ4 Infrared port Enables the infrared port (the port is configured by the user). Disabled Mode Sets the port to FIR (fast IR) or SIR (standard IR) infrared communications.FIR Base I/O address Sets the I/O address and interrupt. 2F8h, IRQ3 DMA channel Sets the DMA channel for the infrared port in FIR mode. DMA1 Parallel Port Enables the parallel port (the port is configured by the user). Enabled Mode Sets the port to output only, bi-directional, EPP, or ECP. ECP Base I/O address Sets the I/O address and interrupt. 378h, IRQ7 DMA channel Sets the DMA channel for ECP mode (appears only if the Parallel Port Mode is ECP).DMA0 Security MenuDefault User Password is Shows if a user password is set. Clear Administrator Password is Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0–9, A–Z), and cannot include special or accented characters.Enter Set Administrator PasswordPress ENTER to set, change, or clear the administrator password, which protects BIOS Setup settings. The password can have no more than 8 characters (0–9, A–Z), and cannot include special or accented characters.Enter Password required to: Boot Sets whether a user password is required when the computer boots. Requires the administrator password for changes.Enabled Resume* Sets whether a user password is required when resuming from Standby or Hibernate mode. Requires the administrator password for changes. (W indows 98 only.)Enabled Undock* Sets whether a user password is required when undocking the computer. Requires the administrator password for changes. (W indows 98 only.)Disabled Internal hard disk drive lock*Encodes the current user password (or administrator password if that is the only password set) on the hard disk.Disabled Removable Device Boot Sets whether the computer will attempt to boot from a floppy drive or other removable device.Enabled * Available only if the Boot option is enabled.
3-34 Troubleshooting and Diagnostics HP Omnibook 500 Power (APM) MenuDefault Intel SpeedStep Mode* Sets the speed used by a dual-speed processor at boot, depending on the available power source. A separate Control Panel power setting controls speed changes after boot.Auto Power Management Mode Disables time-outs, selects a pre-set combination of time-outs, or allows customized time-outs.Max. Power Savings Smart CPU Mode Enables automatic CPU power savings when running on battery power. Absence of keyboard, mouse, and hard disk activity could slow CPU response.On Suspend Time-out Sets the period of inactivity after which the computer goes from full-power mode to Standby power mode.4 minutes Hibernate Time-out** Sets the period of inactivity after which the computer goes from full-power mode or Standby mode to Hibernate mode. (Skips Standby mode if the Suspend Time-out is disabled.)4 hours Hard Disk Time-out Sets the period of hard disk inactivity after which the internal hard disk (and any hard disk in a plug-in module bay) stops spinning.2 minutes Time-out on AC Sets whether power management time-outs occur while the AC adapter is connected.Disabled Lid Switch Mode Sets the action that occurs if the computer’s lid is closed. Turn off LCD Resume On Serial Ring Sets whether the system resumes if it receives a ring signal. Disabled Resume On Time of Day Sets whether the system resumes at a defined time of day. Disabled Resume Time Sets the 24-hour time when the system resumes if Resume On Time of Day is enabled. Auto Suspend on Undock* Sets whether the computer suspends to Standby mode after undocking.W hen Lid Closed Auto Turn-On on Dock* Sets whether the computer turns on after docking. Enabled * W indows 98 and 2000 use these settings. ** W indows 98 uses this additional setting. Boot MenuDefault +Hard Disk +Removable Device CD-ROM/DVD Drive Internal NICShows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the computer has more than one device in a category, you can select the one scanned. Internal NIC (Network Interface Card) appears in the list only if a built-in LAN is present—it provides diskless boot from a network server.1. Hard Disk 2. Removable Device 3. CD-ROM/DVD drive 4. Internal NIC Exit Menu Save Changes and Exit Saves Setup changes, then exits and reboots. Discard Changes and Exit Discards any Setup changes made since last save, then exits and reboots. Does not affect password, date, or time changes. Get Default Values Restores default settings, and remains in Setup. Does not affect password, date, or time changes. Load Previous Values Discards any Setup changes made since last save, and remains in Setup. Does not affect password, date, or time changes. Save Changes Saves Setup changes, and remains in Setup. Security settings are saved when changed.
HP Omnibook 500 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the Omnibook and the following lists of parts: • Omnibook replaceable parts (page 4-3). • Accessory replacement parts (page 4-6). • Part number reference (page 4-7).
4-2 Replaceable Parts HP Omnibook 500 Figure 4-1. Omnibook — Exploded View* * * * : on some models. * * : on some models. *
HP Omnibook 500 Replaceable Parts 4-3 Table 4-1. Replaceable Parts DescriptionPart NumberExchangeUser- Part NumberRepl. 1 Battery, backup F2157-60932 2 Battery, CMOS (rechargeable 3 V) Maxell ML1220 or equivalent 3 Battery, main (11.1 V) F2157-60901 Yes 4 Cable, HDD/LED flex F2157-60934 Card, mini-PCI (HW modem) F2157-60928 Yes Card, mini-PCI (HW modem with regulatory labels for China, Malaysia, or South Africa)F2157-60929 Yes Card, mini-PCI (LAN/modem) F2072-60902 Yes Card, mini-PCI (LAN/modem with regulatory labels for China, Malaysia, or South Africa)F2072-60994 Yes 5 Case, bottom F3476-60999 6 Case, top F2157-60998 6 Case, top F3476-60998 Clip, wireless cable (not shown) TBD 7 Cover, SDRAM F2157-60906 Yes 8 Display assembly, 12 in F2157-60904 F2157-69004 8 Display assembly, 12 in (wireless 802.11 radio) F3476-60904 F3476-69004 9 Drive, hard disk (7.5 GB, 9.5 mm, Hitachi) 0950-4011 F2112-69002 Yes 9 Drive, hard disk (7.5 GB, 9.5 mm, IBM) 0950-4030 F2112-69003 Yes 9 Drive, hard disk (10 GB, 9.5 mm, IBM, DJSA-210) 0950-3934 F1660-69112 Yes 9 Drive, hard disk (10 GB, 9.5 mm, Toshiba, MK1016 GAP)0950-3985 F2072-69109 Yes 9 Drive, hard disk (20 GB, 9.5 mm, IBM, DJSA-220) 0950-3935 F1660-69113 Yes 9 Drive, hard disk (30 GB, 9.5 mm, IBM, 07N6714) 0950-4162 F2072-69115 Yes 10 Fan F2157-60952 11 Guide, hard drive F2157-60935 12 Heatsink F3476-60951 13 Keyboard, Arabic/English F2157-60953 Yes 13 Keyboard, Belgian F2157-60908 Yes 13 Keyboard, Czech F2157-60909 Yes 13 Keyboard, Danish F2157-60910 Yes 13 Keyboard, French F2157-60911 Yes 13 Keyboard, French Canadian F2157-60912 Yes 13 Keyboard, German F2157-60913 Yes 13 Keyboard, Greek F2157-60914 Yes 13 Keyboard, Hebrew F2157-60926 Yes 13 Keyboard, Hungarian F2157-60927 Yes 13 Keyboard, International English F2157-60915 Yes 13 Keyboard, Italian F2157-60916 Yes 13 Keyboard, Japanese F2157-60917 Yes 13 Keyboard, Norwegian F2157-60918 Yes 13 Keyboard, Portuguese F2157-60919 Yes 13 Keyboard, Russian F2157-60954 Yes 13 Keyboard, Spanish F2157-60920 Yes
4-4 Replaceable Parts HP Omnibook 500 DescriptionPart NumberExchangeUser- Part NumberRepl. 13 Keyboard, Swedish/Finnish F2157-60921 Yes 13 Keyboard, Swiss F2157-60922 Yes 13 Keyboard, Traditional Chinese F2157-60925 Yes 13 Keyboard, Turkish F2157-60923 Yes 13 Keyboard, U.K. English F2157-60924 Yes 13 Keyboard, U.S. English F2157-60907 Yes Kit, OB500 feet/bumpers F2157-60945 Yes 14 Covers, display screw—dark (4 in kit) (see above kit) Yes 15 Covers, display screw—light (8 in kit) (see above kit) Yes 16 Feet, computer (8 in kit) (see above kit) Yes Feet, expansion base (8 in kit) (see above kit) Yes Kit, OB500 screws F2157-60944 Yes 17 Screw, M2x2mm (silver, large head) (see above kit) 18 Screw, M2x2mm (black) (see above kit) 19 Screw, M2x3mm (see above kit) 20 Screw, M2x5mm (see above kit) 21 Screw, M2x7mm (see above kit) 22 Screw, M2x9mm (see above kit) 23 Screw, M3x3mm (see above kit) 24 Standoff, 5mm x M2.5x4mm (see above kit) Label, telecom regulatory (HW modem) F2157-60942 Label, telecom regulatory (LAN/modem) F2157-60943 Overlay, serial label 7121-7525 25 Panel, audio/PCMCIA F2157-60931 26 Panel, power button F2157-60903 Yes 27 PCA, motherboard (Celeron 500 MHz) F2157-60939 F2157-69039 27 PCA, motherboard (Pentium III 600 MHz) F2157-60937 F2157-69037 27 PCA, motherboard (Pentium III 700 MHz) F2157-60938 F2157-69038 27 PCA, motherboard (Pentium III 700 MHz, for wireless 802.11 radio and infrared)F3476-60938 F3476-69038 27 PCA, motherboard (Celeron 600 MHz, for wireless 802.11 radio and infrared)F3476-60939 F3476-69039 27 PCA, motherboard (Pentium III 750 MHz, for wireless 802.11 radio and infrared)F3476-60940 F3476-69040 28 PCA, switchboard F2157-60936 Yes 28 PCA, switchboard (for wireless 802.11 radio) F3476-60936 Yes 35 Plate, EMI F3476-60901 SDRAM module, 64 MB, PC100 SODIMM 1818-7951 F1660-69103 Yes SDRAM module, 64 MB, PC133 SODIMM 1818-8510 Yes SDRAM module, 128 MB, PC100 SODIMM 1818-7952 F1660-69104 Yes SDRAM module, 128 MB, PC133 SODIMM 1818-8504 TBD Yes SDRAM module, 256 MB, PC100 SODIMM 1818-7953 F1654-69101 Yes SDRAM module, 256 MB, PC133 SODIMM 1818-8534 TBD Yes 29 Set, docking door F2157-60941 Set, hinge covers F3476-60946 Yes 30 Cover, left hinge (see above kit) Yes 31 Cover, right hinge (see above kit) Yes