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HP Omnibook 4100 4150 Service Manual

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    							®
    HP OmniBook 4100/4150
    Service Manual 
    						
    							iiHP OmniBook 4100/4150
    Notice
    In a continuing effort to improve the quality of our products, technical and environmental information
    in this document is subject to change without notice.
    This manual and any examples contained herein are provided “as is” and are subject to change without
    notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,
    including, but not limited to, the implied warranties of merchantability and fitness for a particular
    purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential
    damages in connection with the furnishing, performance, or use of this manual or the examples herein.
    Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations
    shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the
    statutory rights of Consumers.
    © Copyright Hewlett-Packard Company 1998, 1999. All rights reserved. Reproduction, adaptation, or
    translation of this manual is prohibited without prior written permission of Hewlett-Packard Company,
    except as allowed under the copyright laws.
    The programs that control this product are copyrighted and all rights are reserved. Reproduction,
    adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co.
    is also prohibited.
    Portions of the programs that control this product may also be copyrighted by Microsoft Corporation,
    SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., ATI
    Technologies Inc., and NeoMagic, Inc. See the individual programs for additional copyright notices.
    Microsoft, MS, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft
    Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S.
    trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of International Business
    Machines.
    All certifications may not be completed at product introduction. Check with your HP reseller for
    certification status.
    This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final
    delivery to the buyer.
    Hewlett-Packard Company
    Mobile Computing Division
    19310 Pruneridge Ave.
    Cupertino, CA  95014, U.S.A.
    Edition History
    Edition 1 ............................ April 1998
    Edition 2 ........................ October 1998
    Edition 3 ........................ January 1999
    Edition 4 ....................September 1999 
    						
    							HP OmniBook 4100/4150iii
    Contents
    1.
    Product Information ...................................................................................................... 1-1
    Features and Operation ................................................................................................................. 1-3
    Turning the OmniBook On and Off....................................................................................... 1-4
    Checking the Status of the OmniBook................................................................................... 1-5
    Using Fn Hot Keys................................................................................................................. 1-6
    Resetting the OmniBook........................................................................................................ 1-6
    System Resources .................................................................................................................. 1-7
    Specifications................................................................................................................................ 1-9
    Internal Design............................................................................................................................ 1-14
    Removal and Replacement ............................................................................................ 2-1
    Removing the Battery or Plug-In Module (User-Replaceable)..................................................... 2-3
    Removing a RAM Board  (User-Replaceable) ............................................................................. 2-4
    Removing the Hard Disk Drive (User-Replaceable) .................................................................... 2-5
    Replacing Small Parts (User-Replaceable) ................................................................................... 2-8
    Removing the Keyboard (HP Authorized Service Providers Only) ............................................. 2-9
    Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-11
    Removing the LCD Module (HP Authorized Service Providers Only)...................................... 2-13
    Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-16
    Removing the CPU Module (HP Authorized Service Providers Only)...................................... 2-19
    Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-24
    Removing or Repairing the BIOS IC (HP Authorized Service Providers Only) ........................ 2-29
    Removing Other Components (HP Authorized Service Providers Only)................................... 2-31
    Troubleshooting and Diagnostics.................................................................................. 3-1
    Troubleshooting ............................................................................................................................ 3-2
    Troubleshooting the Problem................................................................................................. 3-2
    Verifying the Repair .............................................................................................................. 3-3
    Suggestions for Troubleshooting ........................................................................................... 3-4
    Diagnostic Tools ......................................................................................................................... 3-13
    OmniBook Diagnostic Program........................................................................................... 3-13
    Power-On Self-Test .............................................................................................................3-20
    Sycard PCCtest 450 CardBus Card (Optional) .................................................................... 3-23
    Desktop Management Interface (DMI) ................................................................................ 3-24
    BIOS Setup Utility ............................................................................................................... 3-26
    Replaceable Parts ........................................................................................................... 4-1
    Reference Information ................................................................................................... 5-1
    Password Removal Policy ............................................................................................................ 5-1
    Hewlett-Packard Display Quality Statement ................................................................................ 5-2
    Service Notes and Obsolete Parts ................................................................................................. 5-6 
    						
    							ivHP OmniBook 4100/4150
    Figures
    Figure 1-1. OmniBook - Front View ....................................................................................................1-3
    Figure 1-2. OmniBook - Side View .....................................................................................................1-3
    Figure 1-3. OmniBook - Rear View .....................................................................................................1-4
    Figure 1-4. Replaceable Module Diagram .........................................................................................1-14
    Figure 2-1. Removing the Battery or Plug-In Module..........................................................................2-3
    Figure 2-2. Removing a RAM Board ...................................................................................................2-4
    Figure 2-3. Removing the Hard Disk Drive .........................................................................................2-5
    Figure 2-4. Installing a Hard Drive in the Cover ..................................................................................2-6
    Figure 2-5. Removing the Keyboard ....................................................................................................2-9
    Figure 2-6. Removing the Display .....................................................................................................2-11
    Figure 2-7. Removing the LCD Module ............................................................................................2-15
    Figure 2-8. Removing the Top Case...................................................................................................2-17
    Figure 2-9. Removing the CPU (OmniBook 4150†)..........................................................................2-21
    Figure 2-10. Inserting the CPU (OmniBook 4100/4150†) .................................................................2-22
    Figure 2-11. Positioning Thermal Pads ..............................................................................................2-23
    Figure 2-12. Removing the Motherboard ...........................................................................................2-26
    Figure 2-13. Installing Docking Doors and Module Latch.................................................................2-28
    Figure 2-14. Example of Serial Number Label ..................................................................................2-28
    Figure 2-15. Removing the BIOS IC ..................................................................................................2-29
    Figure 2-16. Boot-Block Jumper ........................................................................................................2-31
    Figure 3-1. Basic Troubleshooting Steps .............................................................................................3-2
    Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced .................................................3-13
    Figure 3-3. Serial and Parallel Loopback Connectors ........................................................................3-15
    Figure 4-1. Exploded View ..................................................................................................................4-2
    Figure 4-2. Display Components ..........................................................................................................4-7
    Figure 4-3. Motherboard Components .................................................................................................4-8
    Tables
    Table 1-1. Product Comparisons ..........................................................................................................1-1
    Table 1-2. OmniBook 4100/4150 Series Models .................................................................................1-2
    Table 1-3. Activating Power Modes.....................................................................................................1-4
    Table 1-4. Main Status Lights (LED Strip Cable) ................................................................................1-5
    Table 1-5. Keyboard Status Lights (VGA PCA or Motherboard)........................................................1-5
    Table 1-6. Fn Hot Keys ........................................................................................................................1-6
    Table 1-7. System Interrupts ................................................................................................................1-7
    Table 1-8. System Memory ..................................................................................................................1-7
    Table 1-9. System Input/Output Addresses (100-3FF).........................................................................1-8
    Table 1-10. DMA Channels .................................................................................................................1-8
    Table 1-11. OmniBook 4100/4150 Series Specifications ....................................................................1-9
    Table 1-12. OmniBook 4100/4150 Series Accessories ......................................................................1-12
    Table 1-13. Functional Structure ........................................................................................................1-15
    Table 2-1. Removal Cross-Reference...................................................................................................2-1
    Table 2-2. Required Equipment ...........................................................................................................2-2
    Table 2-3. Recommended Screw Torques............................................................................................2-2
    Table 2-4. RAM Board Replacement Part Numbers............................................................................2-4
    Table 2-5. Hard Disk Drive Replacement Part Numbers .....................................................................2-5
    Table 2-6. Replacing Small Parts (User-Replaceable) .........................................................................2-8
    Table 2-7. Display Component Compatibility....................................................................................2-13
    Table 2-8. CPU Component Compatibility ........................................................................................2-19 
    						
    							HP OmniBook 4100/4150v
    Table 2-9. Removing Display Components....................................................................................... 2-31
    Table 2-10. Removing Top Case Components.................................................................................. 2-32
    Table 2-11. Removing Bottom Case Components ............................................................................ 2-33
    Table 3-1. Scope of Diagnostic Tools ................................................................................................. 3-4
    Table 3-2. Troubleshooting Suggestions ............................................................................................. 3-5
    Table 3-3. OmniBook Diagnostic Error Codes ................................................................................. 3-15
    Table 3-4. POST Terminal-Error Beep Codes .................................................................................. 3-20
    Table 3-5. POST Messages ............................................................................................................... 3-21
    Table 3-6. Sycard PCCTest Commands ............................................................................................ 3-23
    Table 3-7. BIOS Setup Menus and Parameters ................................................................................. 3-26
    Table 4-1. OmniBook Replaceable Parts ............................................................................................ 4-3
    Table 4-2. Assembly-Component Breakdown..................................................................................... 4-8
    Table 4-3. Accessory Replaceable Parts.............................................................................................. 4-9
    Table 4-4. Part Number Reference .................................................................................................... 4-10
    Table 5-1. OmniBook 4100/4150 LCD Guidelines (TFT) .................................................................. 5-3
    Table 5-2. Service Notes ..................................................................................................................... 5-6
    Table 5-3. Obsolete Repair Parts ......................................................................................................... 5-6 
    						
    							viHP OmniBook 4100/4150
    Introduction
    This service manual provides reference information for the HP OmniBook 4100/4150. It is intended to
    be used by HP-authorized service personnel in the installation, servicing, and repair of these products.
    The manual is designed as a self-paced guide. It is intended to train you to install, configure, and
    repair OmniBook computers. You can follow this manual without having equipment available.
    The following table lists additional places where you can get supplementary information about
    OmniBook products.
      Sources of OmniBook Information
    SourceAddress or NumberComments
    HP External W eb http://www.hp.com/omnibook
    (http://www.europe.hp.com/omnibook,
    European mirror)No usage restriction.
    HP US Reseller W eb http://partner.americas.hp.com Restricted to Authorized Resellers
    only.
    HP Asia Pacific Channel
    Support Centre for DPSP
    Partnershttp://www.hp.com.au Restricted to DPSP Partners only.
    America Online Keyword: HP Call (800) 827-6364 for membership
    within the US.
    CompuServe GO HP Call (800) 524-3388 for membership
    within the US.
    HP Bulletin Board Service Refer to the latest Product Support
    Plan for non-US BBS numbers.
    HP Support Assist CD-ROM (800) 457-1762 US and Canada.
    (801) 431-1587 Outside US and Canada.
    Microsoft W eb http://www.microsoft.com Information and updates for W indows
    operating systems. 
    						
    							HP OmniBook 4100/4150 Product Information 1-1
    1 
    Product Information
    The HP OmniBook 4100/4150 provides desktop performance and expandability as well as convenient
    portability. It uses high-performance component technologies that make it capable of replacing a
    desktop computer or serving as a portable multimedia presentation tool.
     Table 1-1. Product Comparisons
    OmniBook 7100/7150OmniBook 4100/4150OmniBook 2100/3100OmniBook 900
    Processor *Intel Pentium II (300 or
    266 MHz).Pentium II (233 to 400
    MHz), or Pentium (266
    MHz).Pentium II (300, 266,
    or 233 MHz), or
    Pentium (266, 233, or
    200 MHz).Intel Pentium II (366 or
    300(PE) MHz).
    Memory64 MB RAM in system
    slot or 32 MB RAM on
    motherboard.
    Expandable to 320 or
    288 MB.128 or 64 MB RAM in
    slot or 32 MB RAM on
    motherboard.
    Expandable to 256 or
    160 MB.32 MB RAM on
    motherboard.
    Expandable to 160,
    192, or 288 MB.32 MB RAM on
    motherboard.
    Expandable to
    160 MB.
    Display14.1-inch TFT XGA
    display.14.1- or 13.3-inch TFT
    XGA display.13.3-inch TFT XGA
    display, or 12.1-inch
    TFT or DSTN SVGA
    display.12.1-inch TFT SVGA
    display.
    VideoAGP or PCI local bus
    video.
    64-bit graphics
    controller with 4 MB
    external video RAM,
    3Dgraphics
    acceleration.
    Up to 16M colors
    (XGA).
    Zoomed Video
    enabled.AGP or PCI local bus
    video.
    256- or 128-bit
    graphics controller with
    8, 4, 2.5 or 2 MB
    internal video RAM.
    Up to 16M or 64K
    colors (XGA).
    Zoomed Video
    enabled.PCI local bus video.
    128-bit graphics
    controller with 2 MB
    internal video RAM.
    Up to 64K colors
    (XGA), 16M colors
    (SVGA).
    Zoomed Video
    enabled.AGP video.
    256-bit graphics
    controller with 2.5 MB
    internal video RAM.
    Up to 16M colors
    (XGA).
    Zoomed Video
    enabled.
    Operating
    SystemW indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.
    Desktop
    Management
    InterfaceDMI 2.0.
    HP TopTools 2.6 or
    3.0.DMI 2.0.
    HP TopTools 2.6 to
    4.5.DMI 2.0.
    HP TopTools 2.6 or
    3.0.DMI 2.0.
    HP TopTools 3.0.
    Power
    ManagementAPM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.
    Power StatesOn, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.
    * Intel Mobile Pentium processor. 
    						
    							1-2 Product Information HP OmniBook 4100/4150
     Table 1-2. OmniBook 4100/4150 Series Models
    OmniBook
    Product *
    CPU **DisplayHard DriveFloppy DriveCD-ROM
    Drive
    Standard
    RAM
    OmniBook 4100
    F1462xPentium II
    233 MHz13.3-inch
    XGA TFT4 GB
    (F1467A)1.44 MB
    (F1472A)CD-ROM
    (F1474A)32 MB
    F1463x*** Pentium
    266 MHz14.1-inch
    XGA TFT
    F1464xPentium II
    266 MHz6 GB
    (F1475A)
    F1479x4 GB
    (F1467A)
    F1703x13.3-inch
    XGA TFT
    OmniBook 4150 Series
    F1629xPentium II
    300 MHz14.1-inch
    XGA TFT6 GB
    (F1475A)1.44 MB
    (F1472A)CD-ROM
    (F1474A)64 MB
    (F1457A)
    F1640xPentium II
    333 MHz
    F1641xPentium II
    366 MHz
    F1642x10 GB
    (F1744A)DVD Drive
    (F1653A)128 MB
    (F1622A)
    F1647xPentium II
    300 MHz4.8 GB
    (none)CD-ROM
    (F1474A)64 MB
    (F1457A)
    F1648xPentium II
    400 MHz10 GB
    (F1744A)DVD Drive
    (F1653A)
    F1658xBPentium II
    366 MHz13.3-inch
    XGA TFT4.8 GB
    (none)CD-ROM
    (F1474A)64 MB
    (F1457B)
    F1660xBPentium II
    400 MHz14.1-inch
    XGA TFT6 GB
    (F1475A)
    F1663xPentium II
    366 MHz4.8 GB
    (none)64 MB
    (F1457A)
    This table lists only base product configurations—custom configurations are not included.
    * For the products listed:
    
    x suffix means
    N, NT, “NV”, “NG” for W indows NT 4.0 installed (marketing distinction only), or
    W , W T, “W V”, “W G”, “W R” for W indows 95 or W indows 95/98 installed (marketing distinction only).
    ** Intel Mobile Pentium or Pentium II processor.
    *** Available only with Spring ’98 software—other OmniBook 4100 products rolled to Fall ’98 software. All
    OmniBook 4150 products were released with Fall ’98 software or later.
    BThe OmniBook 4150 Series has two classes of products with different internal designs, different software
    drivers, and different BIOSes. Models marked with B have “4150 B” after the serial number and are called
    4150B in this manual—other OmniBook 4150 models listed in this table are called 4150† in this manual,
    and they have no marking after the serial number. 
    						
    							HP OmniBook 4100/4150 Product Information 1-3
    Features and Operation
    The following three illustrations point out the main external features of the computer. They are
    followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
     
     Figure 1-1. OmniBook - Front View
     
     Figure 1-2. OmniBook - Side View
    Audio jacks
    Keyboard status lights
    Microphone
    Power button
    Pointing stick
    Touch pad
    Speaker
    Click buttons
    (above and below
    the touch pad)
    Module latch
    PC Card slots
    PC Card eject buttons
    Speaker
    Latch
    Main status lights
    PS/2 port
    USB port
    System-off button
    SpeakerModule latch
    Plug-in module bay
    Battery
    AC adapter socket
       Mute button 
    						
    							1-4 Product Information HP OmniBook 4100/4150
     
     Figure 1-3. OmniBook - Rear View
    Turning the OmniBook On and Off
     · On. Press the blue power button to turn on the OmniBook.
     · 
    Standby. The display turns off automatically if the computer is inactive for about 2 minutes.
     · 
    Suspend. Click Start, Suspend (Windows 95) or press the blue power button briefly (about 1
    second) to suspend activity when the OmniBook is on. When you turn on the computer, it
    resumes your previous work session.
     Closing the lid (for more than 2 seconds) also suspends the computer.
     · 
    Hibernate. Press Fn+F12. This is like Off, except that your current work session is first saved to
    disk. When you turn on the computer, it reboots and restores your previous session.
     · 
    Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power
    button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is
    lost.
     Table 1-3. Activating Power Modes
    Power ModeTo Enter ModeTo Turn Back On
    Standby
    Reduced-power/stopped state. Display is off.
    Everything is in a reduced-power state. Network
    devices are maintained. Your current work session
    continues at turn-on (any key or pointer action).Press Fn+S (not W indows 98)
    –or–
    allow time-out.Press any key or
    move a pointing
    device to display
    the current session
    (Instant-On).
    Suspend
    Low-power/stopped state. Lower power state than
    Standby. Everything is off or in a low-power state.
    Network devices are off. Your previous work
    session resumes at turn-on. For plug-and-play
    operating systems, network connections resume at
    turn-on.Press blue power button for about
    1 second
    –or–
    click Start, Shut Down, Standby
    (W indows 98)
    –or–
    click Start, Suspend (W indows 95)
    –or–
    allow time-out.Press blue power
    button to display
    the current session
    (Instant-On).
    Hibernate
    No-power/stopped state. Session is saved on the
    hard disk. Everything is shut down. Computer
    reboots at turn-on and restores previous session
    and network connections (if plug-and-play).Press Fn+F12
    –or–
    allow time-out.Press blue power
    button to restart
    and restore the
    previous session.
    Off
    No-power/stopped state. Everything is shut down
    (battery continues charging if ac adapter is
    connected). Computer reboots at turn-on and
    restores network connections.Click Start, Shut Down
    –or–
    Press and hold the blue power
    button until the display shuts down.Press blue power
    button to restart
    with a new session.
    Infrared
    port
    Kensington
    lock slotParallel
    portSerial
    portVGA
    outDocking
    port 
    						
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