HP Omnibook 4100 4150 Service Manual
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iiHP OmniBook 4100/4150 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. © Copyright Hewlett-Packard Company 1998, 1999. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., ATI Technologies Inc., and NeoMagic, Inc. See the individual programs for additional copyright notices. Microsoft, MS, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S. trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of International Business Machines. All certifications may not be completed at product introduction. Check with your HP reseller for certification status. This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final delivery to the buyer. Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. Edition History Edition 1 ............................ April 1998 Edition 2 ........................ October 1998 Edition 3 ........................ January 1999 Edition 4 ....................September 1999
HP OmniBook 4100/4150iii Contents 1. Product Information ...................................................................................................... 1-1 Features and Operation ................................................................................................................. 1-3 Turning the OmniBook On and Off....................................................................................... 1-4 Checking the Status of the OmniBook................................................................................... 1-5 Using Fn Hot Keys................................................................................................................. 1-6 Resetting the OmniBook........................................................................................................ 1-6 System Resources .................................................................................................................. 1-7 Specifications................................................................................................................................ 1-9 Internal Design............................................................................................................................ 1-14 Removal and Replacement ............................................................................................ 2-1 Removing the Battery or Plug-In Module (User-Replaceable)..................................................... 2-3 Removing a RAM Board (User-Replaceable) ............................................................................. 2-4 Removing the Hard Disk Drive (User-Replaceable) .................................................................... 2-5 Replacing Small Parts (User-Replaceable) ................................................................................... 2-8 Removing the Keyboard (HP Authorized Service Providers Only) ............................................. 2-9 Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-11 Removing the LCD Module (HP Authorized Service Providers Only)...................................... 2-13 Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-16 Removing the CPU Module (HP Authorized Service Providers Only)...................................... 2-19 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-24 Removing or Repairing the BIOS IC (HP Authorized Service Providers Only) ........................ 2-29 Removing Other Components (HP Authorized Service Providers Only)................................... 2-31 Troubleshooting and Diagnostics.................................................................................. 3-1 Troubleshooting ............................................................................................................................ 3-2 Troubleshooting the Problem................................................................................................. 3-2 Verifying the Repair .............................................................................................................. 3-3 Suggestions for Troubleshooting ........................................................................................... 3-4 Diagnostic Tools ......................................................................................................................... 3-13 OmniBook Diagnostic Program........................................................................................... 3-13 Power-On Self-Test .............................................................................................................3-20 Sycard PCCtest 450 CardBus Card (Optional) .................................................................... 3-23 Desktop Management Interface (DMI) ................................................................................ 3-24 BIOS Setup Utility ............................................................................................................... 3-26 Replaceable Parts ........................................................................................................... 4-1 Reference Information ................................................................................................... 5-1 Password Removal Policy ............................................................................................................ 5-1 Hewlett-Packard Display Quality Statement ................................................................................ 5-2 Service Notes and Obsolete Parts ................................................................................................. 5-6
ivHP OmniBook 4100/4150 Figures Figure 1-1. OmniBook - Front View ....................................................................................................1-3 Figure 1-2. OmniBook - Side View .....................................................................................................1-3 Figure 1-3. OmniBook - Rear View .....................................................................................................1-4 Figure 1-4. Replaceable Module Diagram .........................................................................................1-14 Figure 2-1. Removing the Battery or Plug-In Module..........................................................................2-3 Figure 2-2. Removing a RAM Board ...................................................................................................2-4 Figure 2-3. Removing the Hard Disk Drive .........................................................................................2-5 Figure 2-4. Installing a Hard Drive in the Cover ..................................................................................2-6 Figure 2-5. Removing the Keyboard ....................................................................................................2-9 Figure 2-6. Removing the Display .....................................................................................................2-11 Figure 2-7. Removing the LCD Module ............................................................................................2-15 Figure 2-8. Removing the Top Case...................................................................................................2-17 Figure 2-9. Removing the CPU (OmniBook 4150†)..........................................................................2-21 Figure 2-10. Inserting the CPU (OmniBook 4100/4150†) .................................................................2-22 Figure 2-11. Positioning Thermal Pads ..............................................................................................2-23 Figure 2-12. Removing the Motherboard ...........................................................................................2-26 Figure 2-13. Installing Docking Doors and Module Latch.................................................................2-28 Figure 2-14. Example of Serial Number Label ..................................................................................2-28 Figure 2-15. Removing the BIOS IC ..................................................................................................2-29 Figure 2-16. Boot-Block Jumper ........................................................................................................2-31 Figure 3-1. Basic Troubleshooting Steps .............................................................................................3-2 Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced .................................................3-13 Figure 3-3. Serial and Parallel Loopback Connectors ........................................................................3-15 Figure 4-1. Exploded View ..................................................................................................................4-2 Figure 4-2. Display Components ..........................................................................................................4-7 Figure 4-3. Motherboard Components .................................................................................................4-8 Tables Table 1-1. Product Comparisons ..........................................................................................................1-1 Table 1-2. OmniBook 4100/4150 Series Models .................................................................................1-2 Table 1-3. Activating Power Modes.....................................................................................................1-4 Table 1-4. Main Status Lights (LED Strip Cable) ................................................................................1-5 Table 1-5. Keyboard Status Lights (VGA PCA or Motherboard)........................................................1-5 Table 1-6. Fn Hot Keys ........................................................................................................................1-6 Table 1-7. System Interrupts ................................................................................................................1-7 Table 1-8. System Memory ..................................................................................................................1-7 Table 1-9. System Input/Output Addresses (100-3FF).........................................................................1-8 Table 1-10. DMA Channels .................................................................................................................1-8 Table 1-11. OmniBook 4100/4150 Series Specifications ....................................................................1-9 Table 1-12. OmniBook 4100/4150 Series Accessories ......................................................................1-12 Table 1-13. Functional Structure ........................................................................................................1-15 Table 2-1. Removal Cross-Reference...................................................................................................2-1 Table 2-2. Required Equipment ...........................................................................................................2-2 Table 2-3. Recommended Screw Torques............................................................................................2-2 Table 2-4. RAM Board Replacement Part Numbers............................................................................2-4 Table 2-5. Hard Disk Drive Replacement Part Numbers .....................................................................2-5 Table 2-6. Replacing Small Parts (User-Replaceable) .........................................................................2-8 Table 2-7. Display Component Compatibility....................................................................................2-13 Table 2-8. CPU Component Compatibility ........................................................................................2-19
HP OmniBook 4100/4150v Table 2-9. Removing Display Components....................................................................................... 2-31 Table 2-10. Removing Top Case Components.................................................................................. 2-32 Table 2-11. Removing Bottom Case Components ............................................................................ 2-33 Table 3-1. Scope of Diagnostic Tools ................................................................................................. 3-4 Table 3-2. Troubleshooting Suggestions ............................................................................................. 3-5 Table 3-3. OmniBook Diagnostic Error Codes ................................................................................. 3-15 Table 3-4. POST Terminal-Error Beep Codes .................................................................................. 3-20 Table 3-5. POST Messages ............................................................................................................... 3-21 Table 3-6. Sycard PCCTest Commands ............................................................................................ 3-23 Table 3-7. BIOS Setup Menus and Parameters ................................................................................. 3-26 Table 4-1. OmniBook Replaceable Parts ............................................................................................ 4-3 Table 4-2. Assembly-Component Breakdown..................................................................................... 4-8 Table 4-3. Accessory Replaceable Parts.............................................................................................. 4-9 Table 4-4. Part Number Reference .................................................................................................... 4-10 Table 5-1. OmniBook 4100/4150 LCD Guidelines (TFT) .................................................................. 5-3 Table 5-2. Service Notes ..................................................................................................................... 5-6 Table 5-3. Obsolete Repair Parts ......................................................................................................... 5-6
viHP OmniBook 4100/4150 Introduction This service manual provides reference information for the HP OmniBook 4100/4150. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed as a self-paced guide. It is intended to train you to install, configure, and repair OmniBook computers. You can follow this manual without having equipment available. The following table lists additional places where you can get supplementary information about OmniBook products. Sources of OmniBook Information SourceAddress or NumberComments HP External W eb http://www.hp.com/omnibook (http://www.europe.hp.com/omnibook, European mirror)No usage restriction. HP US Reseller W eb http://partner.americas.hp.com Restricted to Authorized Resellers only. HP Asia Pacific Channel Support Centre for DPSP Partnershttp://www.hp.com.au Restricted to DPSP Partners only. America Online Keyword: HP Call (800) 827-6364 for membership within the US. CompuServe GO HP Call (800) 524-3388 for membership within the US. HP Bulletin Board Service Refer to the latest Product Support Plan for non-US BBS numbers. HP Support Assist CD-ROM (800) 457-1762 US and Canada. (801) 431-1587 Outside US and Canada. Microsoft W eb http://www.microsoft.com Information and updates for W indows operating systems.
HP OmniBook 4100/4150 Product Information 1-1 1 Product Information The HP OmniBook 4100/4150 provides desktop performance and expandability as well as convenient portability. It uses high-performance component technologies that make it capable of replacing a desktop computer or serving as a portable multimedia presentation tool. Table 1-1. Product Comparisons OmniBook 7100/7150OmniBook 4100/4150OmniBook 2100/3100OmniBook 900 Processor *Intel Pentium II (300 or 266 MHz).Pentium II (233 to 400 MHz), or Pentium (266 MHz).Pentium II (300, 266, or 233 MHz), or Pentium (266, 233, or 200 MHz).Intel Pentium II (366 or 300(PE) MHz). Memory64 MB RAM in system slot or 32 MB RAM on motherboard. Expandable to 320 or 288 MB.128 or 64 MB RAM in slot or 32 MB RAM on motherboard. Expandable to 256 or 160 MB.32 MB RAM on motherboard. Expandable to 160, 192, or 288 MB.32 MB RAM on motherboard. Expandable to 160 MB. Display14.1-inch TFT XGA display.14.1- or 13.3-inch TFT XGA display.13.3-inch TFT XGA display, or 12.1-inch TFT or DSTN SVGA display.12.1-inch TFT SVGA display. VideoAGP or PCI local bus video. 64-bit graphics controller with 4 MB external video RAM, 3Dgraphics acceleration. Up to 16M colors (XGA). Zoomed Video enabled.AGP or PCI local bus video. 256- or 128-bit graphics controller with 8, 4, 2.5 or 2 MB internal video RAM. Up to 16M or 64K colors (XGA). Zoomed Video enabled.PCI local bus video. 128-bit graphics controller with 2 MB internal video RAM. Up to 64K colors (XGA), 16M colors (SVGA). Zoomed Video enabled.AGP video. 256-bit graphics controller with 2.5 MB internal video RAM. Up to 16M colors (XGA). Zoomed Video enabled. Operating SystemW indows 95, W indows 98, or W indows NT 4.0 preinstalled.W indows 95, W indows 98, or W indows NT 4.0 preinstalled.W indows 95, W indows 98, or W indows NT 4.0 preinstalled.W indows 95, W indows 98, or W indows NT 4.0 preinstalled. Desktop Management InterfaceDMI 2.0. HP TopTools 2.6 or 3.0.DMI 2.0. HP TopTools 2.6 to 4.5.DMI 2.0. HP TopTools 2.6 or 3.0.DMI 2.0. HP TopTools 3.0. Power ManagementAPM 1.2. ACPI compliant.APM 1.2. ACPI compliant.APM 1.2. ACPI compliant.APM 1.2. ACPI compliant. Power StatesOn, Standby, Suspend, Hibernate, Off.On, Standby, Suspend, Hibernate, Off.On, Standby, Suspend, Hibernate, Off.On, Standby, Suspend, Hibernate, Off. * Intel Mobile Pentium processor.
1-2 Product Information HP OmniBook 4100/4150 Table 1-2. OmniBook 4100/4150 Series Models OmniBook Product * CPU **DisplayHard DriveFloppy DriveCD-ROM Drive Standard RAM OmniBook 4100 F1462xPentium II 233 MHz13.3-inch XGA TFT4 GB (F1467A)1.44 MB (F1472A)CD-ROM (F1474A)32 MB F1463x*** Pentium 266 MHz14.1-inch XGA TFT F1464xPentium II 266 MHz6 GB (F1475A) F1479x4 GB (F1467A) F1703x13.3-inch XGA TFT OmniBook 4150 Series F1629xPentium II 300 MHz14.1-inch XGA TFT6 GB (F1475A)1.44 MB (F1472A)CD-ROM (F1474A)64 MB (F1457A) F1640xPentium II 333 MHz F1641xPentium II 366 MHz F1642x10 GB (F1744A)DVD Drive (F1653A)128 MB (F1622A) F1647xPentium II 300 MHz4.8 GB (none)CD-ROM (F1474A)64 MB (F1457A) F1648xPentium II 400 MHz10 GB (F1744A)DVD Drive (F1653A) F1658xBPentium II 366 MHz13.3-inch XGA TFT4.8 GB (none)CD-ROM (F1474A)64 MB (F1457B) F1660xBPentium II 400 MHz14.1-inch XGA TFT6 GB (F1475A) F1663xPentium II 366 MHz4.8 GB (none)64 MB (F1457A) This table lists only base product configurations—custom configurations are not included. * For the products listed: x suffix means N, NT, “NV”, “NG” for W indows NT 4.0 installed (marketing distinction only), or W , W T, “W V”, “W G”, “W R” for W indows 95 or W indows 95/98 installed (marketing distinction only). ** Intel Mobile Pentium or Pentium II processor. *** Available only with Spring ’98 software—other OmniBook 4100 products rolled to Fall ’98 software. All OmniBook 4150 products were released with Fall ’98 software or later. BThe OmniBook 4150 Series has two classes of products with different internal designs, different software drivers, and different BIOSes. Models marked with B have “4150 B” after the serial number and are called 4150B in this manual—other OmniBook 4150 models listed in this table are called 4150† in this manual, and they have no marking after the serial number.
HP OmniBook 4100/4150 Product Information 1-3 Features and Operation The following three illustrations point out the main external features of the computer. They are followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2. Figure 1-1. OmniBook - Front View Figure 1-2. OmniBook - Side View Audio jacks Keyboard status lights Microphone Power button Pointing stick Touch pad Speaker Click buttons (above and below the touch pad) Module latch PC Card slots PC Card eject buttons Speaker Latch Main status lights PS/2 port USB port System-off button SpeakerModule latch Plug-in module bay Battery AC adapter socket Mute button
1-4 Product Information HP OmniBook 4100/4150 Figure 1-3. OmniBook - Rear View Turning the OmniBook On and Off · On. Press the blue power button to turn on the OmniBook. · Standby. The display turns off automatically if the computer is inactive for about 2 minutes. · Suspend. Click Start, Suspend (Windows 95) or press the blue power button briefly (about 1 second) to suspend activity when the OmniBook is on. When you turn on the computer, it resumes your previous work session. Closing the lid (for more than 2 seconds) also suspends the computer. · Hibernate. Press Fn+F12. This is like Off, except that your current work session is first saved to disk. When you turn on the computer, it reboots and restores your previous session. · Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is lost. Table 1-3. Activating Power Modes Power ModeTo Enter ModeTo Turn Back On Standby Reduced-power/stopped state. Display is off. Everything is in a reduced-power state. Network devices are maintained. Your current work session continues at turn-on (any key or pointer action).Press Fn+S (not W indows 98) –or– allow time-out.Press any key or move a pointing device to display the current session (Instant-On). Suspend Low-power/stopped state. Lower power state than Standby. Everything is off or in a low-power state. Network devices are off. Your previous work session resumes at turn-on. For plug-and-play operating systems, network connections resume at turn-on.Press blue power button for about 1 second –or– click Start, Shut Down, Standby (W indows 98) –or– click Start, Suspend (W indows 95) –or– allow time-out.Press blue power button to display the current session (Instant-On). Hibernate No-power/stopped state. Session is saved on the hard disk. Everything is shut down. Computer reboots at turn-on and restores previous session and network connections (if plug-and-play).Press Fn+F12 –or– allow time-out.Press blue power button to restart and restore the previous session. Off No-power/stopped state. Everything is shut down (battery continues charging if ac adapter is connected). Computer reboots at turn-on and restores network connections.Click Start, Shut Down –or– Press and hold the blue power button until the display shuts down.Press blue power button to restart with a new session. Infrared port Kensington lock slotParallel portSerial portVGA outDocking port