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HP Omnibook 4000c Ct Service Manual

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    							This guide is for experienced HP
    Response Center personnel, CEs, and
    reseller technicians, such as personnel
    who have already completed the HP
    Vectra PC family training course, or
    equivalent, and have at least six months of
    experience servicing the HP Vectra PCs.
    It is a self-paced guide designed to train
    you to install, configure, and repair the
    OmniBook Notebook PC.  You can follow
    it without having any equipment available.HP OmniBook 4000C/CT
    Familiarization Guide 
    						
    							___________2 Notice
    In a continuing effort to improve the quality of our products,
    technical and environmental information in this document is subject
    to change without notice.
    Last revision date: 09/10/96 8:47 PM
    Hewlett-Packard makes no warranty of any kind with regard to this
    material, including, but not limited to, the implied warranties of
    merchantability and fitness for a particular purpose.  Hewlett-
    Packard shall not be liable for errors contained herein or for
    incidental or consequential damages in connection with the
    furnishing, performance, or use of this material.
    Hewlett-Packard assumes no responsibility for the use or reliability
    of its software on equipment that is not furnished by Hewlett-
    Packard.
    As an ENERGY STAR partner, HP has determined that these
    products meet the ENERGY STAR guidelines for energy efficiency.
    All Certifications may not be completed at product introduction.
    Please check with your HP reseller for certification status.
    This equipment is subject to FCC rules.  It will comply with the
    appropriate FCC rules before final delivery to the buyer.
    ENERGY STAR is a service mark of the U.S. Environmental
    Protection Agency.  IBM and OS/2 are registered trademarks of
    International Business Machines Corporation.  Pentium and the
    Intel Inside logo are registered trademarks of Intel Corporation.
    Photo CD is a registered trademark of Kodak Corporation.
    Microsoft, MS-DOS, and Windows are registered trademarks, and
    the Genuine Microsoft Products logo is a trademark of Microsoft
    Corporation in the United States of America and in other countries.
    Sound Blaster is a trademark of Creative Technology Ltd.
    Ó Hewlett-Packard Company 1996.
    All Rights Reserved.  Reproduction, adaptation, or translation
    without prior written permission is prohibited except as allowed
    under copyright laws.
    Printed in U.S.A.
    F1081-90051 
    						
    							___________3 Table of Contents
    Table of Figures.................................................................................................5
    OmniBook Product Comparisons.......................................................................6
    Size Closed...................................................................................................6
    Weight..........................................................................................................6
    OmniBook 4000 Series: Product Features........................................................10
    Description..................................................................................................10
    Models........................................................................................................10
    Accessories.................................................................................................11
    What comes in the box...............................................................................11
    Microprocessor............................................................................................11
    Bus Architecture..........................................................................................11
    Memory.......................................................................................................12
    Mass storage...............................................................................................12
    Flexible disk drive.......................................................................................12
    Built-in I/O...................................................................................................12
    Display/video..............................................................................................13
    TFT Display Quality....................................................................................13
    User interface..............................................................................................14
    Power..........................................................................................................14
    External battery charger..............................................................................15
    Automobile adapter.....................................................................................15
    NiMH battery pack.......................................................................................15
    AC adapter..................................................................................................15
    Accessory Slots...........................................................................................15
    Audio Systems............................................................................................15
    Operating environment................................................................................16
    Storage environment...................................................................................16
    Environmental Testing................................................................................16
    BIOS...........................................................................................................16
    Software and Operating System..................................................................16
    Supported Operating Systems.....................................................................17
    Security.......................................................................................................17
    Password Decode.......................................................................................17
    Password Decode Policy.............................................................................18
    Notebook Hardware Structure..........................................................................19
    Field Replaceable Assemblies.....................................................................19
    Installing memory (End User Replaceable)..................................................19
    Battery Module and Floppy Disk Drive Module (End User Replaceable)......20
    Hard Disk Drive (End User Replaceable).....................................................21
    Small parts (End User Replaceable)............................................................22
    Icon Assembly and Display Module  (HP Authorized Support Providers Only)23
    Palm Rest Assembly and Track Ball Assembly (HP Authorized Support
    Providers Only)...........................................................................................26
    Keyboard Assembly (HP Authorized Support Providers Only).....................28
    Power Board (PCA Assy PK-DC) (HP Authorized Support Providers Only).30
    Upper Case, Sound Board (PCB Assy PK-688/PK-AUD), and PCA Display
    Connect PK-LSP (HP Authorized Support Providers Only)..........................31
    Keyboard Grounding Plate, CPU, and System Board (HP Authorized Service
    Providers Only)...........................................................................................33
    Enhanced Port Replicator (Exchange Assembly).........................................35
    Troubleshooting Tips:..................................................................................35 
    						
    							___________4 Configuration and Setup...................................................................................36
    Main Configuration Screen..........................................................................36
    Power Screen..............................................................................................37
    Power Configuration....................................................................................38
    Power Conservation Mode..........................................................................38
    Power Defaults............................................................................................39
    System Configuration..................................................................................40
    Input/Output Configuration..........................................................................41
    Printer port..................................................................................................41
    Disk Configuration.......................................................................................42
    Audio Configuration.....................................................................................43
    Troubleshooting and Repair.............................................................................44
    Known Hardware Issues..............................................................................44
    OmniBook Self-Test....................................................................................44
    First POST:  BEEP CODES........................................................................44
    Last POST:  DISPLAY CODES...................................................................47
    PhoenixBIOS POST Messages (Power On Self Test).................................47
    Appendix A: Part Numbers...............................................................................50
    Appendix B: Additional Resources....................................................................52 
    						
    							___________5 Table of Figures
    Figure 1 - Memory Doors, Modules, and Slots..............................................................19
    Figure 2 - Floppy Drive and Battery..............................................................................20
    Figure 3 - Hard Disk Drive............................................................................................21
    Figure 4 - Display Screws.............................................................................................23
    Figure 5 - Icon Assembly..............................................................................................24
    Figure 6 - Display Removal..........................................................................................25
    Figure 7 - Lower Case Screws......................................................................................26
    Figure 8 - Palm Rest and Track Ball Assemblies..........................................................27
    Figure 9 - Keyboard and Sound Board..........................................................................29
    Figure 10 - Upper Case and Display Connect...............................................................32
    Figure 11 - System Board and Keyboard Grounding Plate............................................34 
    						
    							___________6 OmniBook Product Comparisons
    HP OmniBook 5000HP OmniBook 4000HP OmniBook 600Size Closed29.5 x 22.6 x 4.9 cm
    (11.6 x 8.9 x 1.93 in)29.5 x 22.6 x 4.9 cm
    (11.6 x 8.9 x 1.93 in)18.49 × 28.24 × 3.99 cm
    (7.28 × 11.12 × 1.57 in)Weight3.08-3.18 kg (6.8-7 lb)DSTN (C)
    3.13 kg (6.9 lb)
    TFT (CT):
    3.27 kg (7.2 lb)1.72 kg (3.8 lb)Processor75-, 90-, or 120-MHz
    Intel Pentium®
    processor50-Mhz Intel 486DX2,
    or 75-, 100-MHz Intel
    486DX450- or 75-MHz Intel
    486DX2Bus Architecture32-bit PCI busISA busISA busCachesome models include:
    256-KB external L2
    cacheNo L2 cacheNo L2 cacheDisplay10.4-inch diagonal:
    VGA (C/CT):  640 x
    480 x 65,536 colors
    (DSTN or TFT)
    SVGA (CTS):  800 x
    600 x 256 colors
    (TFT)
    PCI local bus video;
    1.5-MB video RAM
    SVGA-out supports
    VGA & SVGA monitors
    (up to 1024 x 768 x
    256 colors)10.3-diagonal DSTN
    (up to 256 colors) or
    10.4-inch diagonal TFT
    (up to 65,536 colors)
    VGA: 640 x 480
    Local bus video; 1-MB
    display RAM
    SVGA-out supports
    VGA & SVGA monitors
    (up to 1024 x 768 x
    256 colors)8.6-diagonal DSTN or
    9.5-inch diagonal TFT
    640×480 backlit color
    VGA displays
    64K colors from a 262K
    color palette
    VGA-out supports VGA
    and SVGA monitors (up
    to 1024×768×256 colors)
    Accelerated local bus
    video with 1-MB VRAM 
    						
    							___________7 Power14.4Vdc Rechargeable
    Lithium-Ion or NiMH
    battery
    Battery life
    (approximate with one
    battery):  2 to 3 hrs
    Battery recharges to
    high level in 4 hrs
    using AC adapter while
    PC is on or off
    2-minute low-battery
    warning
    AC adapter 100 to 240
    Vac (50 to 60 Hz)
    input; 12 Vdc, 3.3 A
    output
    Instant-on maintains
    computer in ready-to-
    work state for weeks
    on a full charge;
    returns you to your
    application or file
    instantly14.4 Vdc rechargeable
    NiMH battery pack
    Battery life
    (approximate):
    3-4 hrs on DSTN
    DX2/50
    2-3 hrs on TFT
    DX4/100
    AC adapter 100 to 240
    Vac (50 to 60 Hz)
    input; 21 Vdc,1.35 A
    output
    Suspend-resume
    power management.9.6 Vdc rechargeable
    NiMH or Lithium Ion
    battery
    Battery life up to 3.0-3.5
    hours.
    Battery pack recharges
    to high level in less than
    2 hours using AC
    adapter
    2-minute (or less) low-
    battery warning
    AC adapter 100 to 240
    Vac (50 to 60 Hz) input;
    12 Vdc, 2.5 A output
    Instant-on maintains
    computer in ready-to-
    work state for months on
    a charge. Turn it on
    again, and you’re
    instantly back where you
    were.Removable ModulesFloppy disk drive (can
    be replaced with a
    second battery for
    double battery life)
    Hard disk drive
    RAM
    BatteryFloppy disk drive (can
    be replaced with a
    second battery for
    double battery life)
    Hard disk drive
    RAM
    BatteryHard disk drive
    RAM
    BatteryMass Storage540-MB, 810-MB, or
    1.2-GB hard disks260-, 340-, 520-, or
    810-MB hard disk
    options170, 260, or 340 MB
    hard disk driveRAM8- or 16-MB Models
    upgradable to 64 MB
    8-, 16-, or 32-MB RAM
    cards4-, 8-MB, or 16-MB
    RAM models
    upgradable  to 32 MB4-, 8-, 16- or 24-MB
    RAM models
    upgradable to 32MB
    (CT) 20MB or 24MB (C). 
    						
    							___________8 Audio16-bit with Sound
    Blaster®
      and MIDI
    support
    Stereo sound via two
    built-in speakers16-bit, Sound Blaster-
    compatible
    Stereo sound via two
    built-in stereo speakers Microsoft®
      Windows®
    sound in CT.
    Two built-in speakers
    (not stereo sound)Input/Output9-pin, 115,200 - b/s,
    RS-232 port
    25-pin EPP and ECP
    parallel port
    SVGA-out (up to 1024
    x 768 x 256); VGA-out
    (640 x 480 x 65,536
    colors)
    115,200-baud,
    bidirectional infrared
    Expansion bus
    connector
    SCSI-2 port
    NTSC/PAL video-out
    port
    Keyboard/mouse port
    Headphone/stereo-out
    port
    Stereo-in and
    microphone ports
    MIDI/joystick port9-pin, 115,200 - b/s,
    RS-232 port
    25-pin EPP and ECP
    parallel port
    SVGA-out (up to 1024
    x 768 x 256)
    115,200 - baud, bi-
    directional infrared
    Expansion bus
    connector
    Keyboard/mouse port
    Headphone/stereo-out
    port
    Microphone port
    Stereo-in port9-pin, 115,200 - b/s, RS-
    232 port
    25-pin bidirectional
    parallel port
    SVGA-out (up to 1024 ×
    768 × 256)
    115,200 - baud,
    bidirectional infrared
    Enhanced port replicator
    connector
    Floppy drive port 
    						
    							___________9 ExpandabilityOne Type III PCMCIA
    slot (or use as two
    Type II slots) with 3.3-
    V or 5-V support
    ISA-based slots, and
    parallel, serial,
    SVGA-out (up to 1024
    x 768 x 256),
    keyboard,  PS/2
    mouse, MIDI/joystick,
    audio, and SCSI-2
    portsOne Type III PCMCIA
    slot (or use as two
    Type II slots)
    Enhanced port
    replicator with parallel,
    two serial, SVGA-out
    (up to 1024 x768),
    keyboard, PS/2 mouse,
    and SCSI ports; and
    PCMCIA slot
    (concurrent Type II and
    Type III)One Type III PCMCIA
    slot (or use as two Type
    II slots)
    External ultra-thin floppy
    disk drive (included with
    product)
    Enhanced port replicator
    with EPP parallel, serial,
    VGA-out (up to 1024 ×
    768), keyboard, PS/2 or
    Microsoft®
     mouse, and
    SCSI ports; external
    floppy connector; and
    optional HP EtherTwist
    LAN card slotPre-installed SoftwareMicrosoft Windows 95
    or
    Microsoft Windows for
    Workgroups 3.11 *
    MS-DOS®
      6.22
    Plug and Play BIOS
    HP PIMMicrosoft Windows for
    Workgroups 3.11
    MS-DOS 6.2
    Laplink Remote
    Access
    Easy connection to
    your desktop PC,
    network and desktop
    printers; works via
    cable or infrared.Microsoft Windows
    for Workgroups 3.11
    MS-DOS 6.22
    Upgrade easily to
    Windows 95
    Plug and Play BIOS
    LapLink Remote Access
    Appointment Book
    HP Financial Calculator
    Phone Book
    IrDA infrared printing
    driverSecurity Features2-level password
    protection
    PC ID (tattooing)
    Kensington lock slotsUser password
    Kensington lock slotsUser password
    Kensington lock slots 
    						
    							___________10 OmniBook 4000 Series: Product
    Features
    DescriptionAdvanced performance with flexibility, exceptional user comfort, all-day use
    and easy access to peripherals.
    ModelsThis is a complete list of all the standard Omnibook models ever made
    available.  Factory special options are not included in this listing.  Many of
    these models are now obsolete.
    Refer to the Hewlett-Packard Corporate Price List for cuurently available
    models and options.
    ProductDescriptionPart
    NumberHP OmniBook  4000CDX2/50MHz; 260MB Hard DriveF1081AHP OmniBook  4000CDX2/50MHz; 340MB Hard DriveF1082AHP OmniBook  4000CDX2/50MHz; 520MB Hard DriveF1083AHP OmniBook 4000CT*DX4/75MHz; 340MB Hard DriveF1157AHP OmniBook 4000CT*DX4/75MHz; 520MB Hard DriveF1158AHP OmniBook 4000CT*DX4/75 MHz; 810MB Hard DriveF1159AHP OmniBook  4000CDX4/100MHz; 340MB Hard DriveF1086AHP OmniBook  4000CDX4/100MHz; 520MB Hard DriveF1087AHP OmniBook  4000CDX4/100MHz; 810MB Hard DriveF1096AHP OmniBook 4000CT*DX4/100MHz; 340MB Hard DriveF1088AHP OmniBook 4000CT*DX4/100MHz; 520MB Hard DriveF1089AHP OmniBook 4000CT*DX4/100MHz; 810MB Hard DriveF1097AHP OmniBook 4000CT*DX4/100MHz; 810MB Hard Drive with
    16MB RAMF1160A*  Indicates TFT display(Note:  All others have 8-MB RAM except, F1081A with 4MB RAM and
    F1160A, which has 16MB RAM) 
    						
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