HP OfficeJet Pro K8600 User Manual

							
Podręcznik użytkownika
HP Officejet Pro K8600 Printer series
User Guide
 
						

							HP Officejet Pro K8600 Printer series
User Guide
 
						

							Copyright information
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Edition 2, 3/2008
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is
subject to change without notice.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Copyright (C) 1991-2, RSA Data
Security, Inc. Created 1991. All rights
reserved.
License to copy and use this software
is granted provided that it is identified
as the RSA Data Security, Inc. MD4
Message-Digest Algorithm in all
material mentioning or referencing
this software or this function.
License is also granted to make and
use derivative works provided that
such works are identified as derived
from the RSA Data Security, Inc. MD4
Message-Digest Algorithm in all
material mentioning or referencing the
derived work.
RSA Data Security, Inc. makes no
representations concerning either the
merchantability of this software or the
suitability of this software for any
particular purpose. It is provided as
is without express or implied
warranty of any kind.
These notices must be retained in any
copies of any part of this
documentation and/or software.
Trademarks
Intel®, Pentium® is a registered
trademark of Intel Corporation or its
subsidiaries in the United States and
other countries.
Microsoft
®, Windows®, Windows® XP,
and Windows® Vista are U.S.
registered trademarks of Microsoft
Corporation.
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.1. Read and understand all
instructions in the documentation that
comes with the HP Printer.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see 
Maintain andtroubleshoot.
9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
 
						

							Contents
1 Get started
Find other resources for the product .........................................................................................5
Accessibility ..............................................................................................................................6
Understand the device parts .....................................................................................................7
Front view ...........................................................................................................................7
Control panel ......................................................................................................................8
Back view ...........................................................................................................................8
2 Install the accessories
Install the duplexer .................................................................................................................10
3 Use the device
Select print media ...................................................................................................................11
Tips for selecting and using print media ...........................................................................11
Understand specifications for supported media ................................................................12
Understand supported sizes .......................................................................................12
Understand supported media types and weights ........................................................16
Set minimum margins .......................................................................................................17
Load media .............................................................................................................................18
Change print settings ..............................................................................................................21
To change settings from an application for current jobs (Windows) .................................. 21
To change default settings for all future jobs (Windows) ..................................................21
To change settings (Mac OS) ...........................................................................................21
Use the HP Solution Center (Windows) ..................................................................................22
Print with the rear manual feed slot ........................................................................................22
Print on both sides (duplexing) ...............................................................................................23
Guidelines for printing on both sides of a page .................................................................23
To perform duplexing (Windows) ......................................................................................23
To perform automatic duplexing (Mac OS) .......................................................................24
Print on special and custom-sized media ...............................................................................24
To print on special or custom-sized media (Windows) ......................................................24
To print on special or custom-sized media (Mac OS) .......................................................25
Print borderless ......................................................................................................................25
To print a borderless document (Windows) ......................................................................25
To print a borderless document (Mac OS) ........................................................................26
Cancel a print job ....................................................................................................................26
4 Configure and manage
Manage the device .................................................................................................................27
Monitor the device ............................................................................................................28
Administer the device .......................................................................................................28
1
 
						

							Use device management tools ...............................................................................................29
Embedded Web server .....................................................................................................29
To open the embedded Web server ...........................................................................29
Embedded Web server pages ....................................................................................30
Toolbox (Windows) ...........................................................................................................30
To open the Toolbox ...................................................................................................31
Toolbox tabs ...............................................................................................................31
HP Printer Utility (Mac OS) ...............................................................................................32
To open the HP Printer Utility .....................................................................................32
HP Printer Utility panels ..............................................................................................32
Network Printer Setup Utility (Mac OS) .............................................................................33
HP Web Jetadmin software ..............................................................................................33
HP Instant Support ...........................................................................................................33
Security and privacy ...................................................................................................34
To gain access to HP Instant Support ........................................................................34
myPrintMileage .................................................................................................................34
Understand the self-test diagnostic page ................................................................................35
Understand the network configuration page ...........................................................................36
Configure the device (Windows) .............................................................................................37
Direct connection ..............................................................................................................38
To install the software before connecting the device (recommended) ........................38
To connect the device before installing the software ..................................................38
To share the device on a locally shared network ........................................................39
Network connection ..........................................................................................................39
To install the device on a network ...............................................................................40
To install the device software on client computers ......................................................40
To install the printer driver using Add Printer ..............................................................40
To install the device in a pure IPV6 network environment ..........................................41
Configure the device (Mac OS) ..............................................................................................41
To install the software for network or direct connection ....................................................42
To share the device on a locally shared network ..............................................................42
Uninstall and reinstall the software .........................................................................................43
5 Maintain and troubleshoot
Supported ink cartridges .........................................................................................................45
Replace the ink cartridges ......................................................................................................45
Maintain the printheads ..........................................................................................................46
To check printhead health ................................................................................................47
To print the print quality diagnostic page ..........................................................................47
To calibrate the linefeed ...................................................................................................48
To clean the printheads ....................................................................................................49
To align the printheads .....................................................................................................49
To clean the printhead contacts manually ........................................................................49
To replace the printheads .................................................................................................52
Store printing supplies ............................................................................................................54
Store ink cartridges ...........................................................................................................54
Store printheads ...............................................................................................................54
Troubleshooting tips and resources ........................................................................................54
2
 
						

							Solve printing problems ..........................................................................................................55
The device shuts down unexpectedly ...............................................................................55
All device lights are on or flashing ....................................................................................55
The device is not responding (nothing prints) ...................................................................55
Device does not accept printhead ..................................................................................... 56
Device takes a long time to print .......................................................................................57
Blank or partial page printed .............................................................................................57
Something on the page is missing or incorrect .................................................................58
Placement of the text or graphics is wrong .......................................................................58
Device prints half a page, then ejects the paper ...............................................................59
Poor print quality and unexpected printouts ............................................................................59
Poor quality printouts ........................................................................................................60
Meaningless characters print ............................................................................................60
Ink is smearing .................................................................................................................61
Ink is not filling the text or graphics completely .................................................................61
Output is faded or dull colored ..........................................................................................61
Colors are printing as black and white ..............................................................................62
Wrong colors are printing ..................................................................................................62
Printout shows bleeding colors .........................................................................................62
Colors do not line up properly ...........................................................................................63
Lines or dots are missing from text or graphics ................................................................63
Solve paper-feed problems .....................................................................................................63
A paper-feed problem is occurring ....................................................................................63
Solve device management problems ......................................................................................65
Embedded Web server cannot be opened .......................................................................65
Troubleshoot installation issues ..............................................................................................66
Hardware installation suggestions ....................................................................................66
Software installation suggestions ...................................................................................... 66
Solve network problems ...................................................................................................67
Clear jams ..............................................................................................................................68
Clear a jam in the device ..................................................................................................68
Tips for avoiding jams .......................................................................................................69
6 Control-panel lights reference
Interpreting control-panel lights ..............................................................................................71
Interpreting network connector lights ......................................................................................76
A HP supplies and accessories
Order printing supplies online .................................................................................................77
Accessories ............................................................................................................................77
Supplies ..................................................................................................................................77
Ink cartridges ....................................................................................................................77
Printheads ........................................................................................................................78
HP media ..........................................................................................................................78
B Support and warranty
Hewlett-Packard limited warranty statement ...........................................................................80
Obtain electronic support ........................................................................................................81 Contents
3
 
						

							Obtain HP telephone support .................................................................................................81
Before you call ..................................................................................................................81
Support process ................................................................................................................82
HP support by phone ........................................................................................................82
Phone support period .................................................................................................82
Telephone support numbers .......................................................................................82
Placing a call ............................................................................................................... 82
After the phone support period ...................................................................................82
Additional warranty options ...............................................................................................83
HP Quick Exchange Service (Japan) ................................................................................83
Prepare the device for shipment .............................................................................................83
Remove the ink cartridges and printheads before shipment .............................................83
Pack the device ......................................................................................................................85
C Device specifications
Physical specifications ............................................................................................................87
Product features and capacities .............................................................................................87
Processor and memory specifications ....................................................................................88
System requirements ..............................................................................................................88
Network protocol specifications ..............................................................................................89
Embedded Web server specifications ..................................................................................... 90
Print resolution ........................................................................................................................90
Environmental specifications ..................................................................................................90
Electrical specifications ...........................................................................................................90
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) .................91
D Regulatory information
FCC statement .......................................................................................................................92
Notice to users in Korea .........................................................................................................93
VCCI (Class B) compliance statement for users in Japan ......................................................93
Notice to users in Japan about the power cord .......................................................................93
RoHS notices (China only) .....................................................................................................93
Toxic and hazardous substance table ..............................................................................94
LED indicator statement .........................................................................................................94
Regulatory model number ......................................................................................................94
Declaration of conformity ........................................................................................................95
Environmental product stewardship program .........................................................................96
Paper use .........................................................................................................................96
Plastics .............................................................................................................................96
Material safety data sheets ...............................................................................................96
Recycling program ............................................................................................................96
HP inkjet supplies recycling program ................................................................................96
Disposal of waste equipment by users in private households in the European Union ......97
Index.............................................................................................................................................98
4
 
						

							1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
•
Accessibility
•
Understand the device parts
Find other resources for the product 
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
ResourceDescriptionLocation
Readme file and release notesProvide late-breaking
information and
troubleshooting tips.Included on the Starter CD.
Device management tools
(network connection)Allows you to view status
information, change settings,
and manage the device.
For more information, see
Embedded Web server.
Available from a connected
computer.
Toolbox (Microsoft®
Windows®)Provides information about
printhead health and access
to maintenance services.
For more information, see
Toolbox (Windows).
Typically installed with the
device software.
HP Printer Utility (Mac OS)Contains tools to configure
print settings, calibrate the
device, clean the printheads,
print the self-test diagnostic
page, order supplies online,
and find support information
from the Web site.
For more information, see 
HPPrinter Utility (Mac OS).
Typically installed with the
device software.
Control panelProvides status, error, and
warning information about
operations.For more information, seeControl panel.
Logs and reportsProvides information about
events that have occurred.For more information, seeManage the device.
Self-test diagnostic page•Device information:
◦Product name
◦Model number
For more information, seeUnderstand the self-testdiagnostic page.
Get started 5
 
						

							ResourceDescriptionLocation
◦Serial number
◦Firmware version
number
•Accessories installed (for
example, the duplexer)
•Number of pages printed
from the trays and
accessories
•Printing supply status
Print quality diagnostic pageDiagnoses issues that affect
print quality and helps you
decide whether to run any
maintenance services to
improve the print quality of
your printouts.For more information, see Toprint the print qualitydiagnostic page.
HP Web sitesProvide the latest printer
software, and product and
support information.www.hp.com/support
www.hp.com
HP telephone supportLists information to contact
HP. During the warranty
period, this support is often
free of charge.For more information, seeObtain HP telephone support.
HP photo and imaging
software helpProvides information about
using the software. 
HP Solution Center (Windows)Allows you to change device
settings, order supplies, start,
and access the onscreen
Help. Depending on the
devices you have installed,
the HP Solution Center
provides additional features,
such as access to the HP
photo and imaging software
and the Fax Setup Wizard.
For more information, see
Use the HP Solution Center(Windows).
Typically installed with the
device software.
Accessibility
The device provides a number of features that make it accessible for people with
disabilities.
Visual
The device software is accessible for users with visual impairments or low vision
through the use of your operating systems accessibility options and features. It also
supports most assistive technology such as screen readers, Braille readers, and voice-
to-text applications. For users who are color blind, colored buttons and tabs used in
the software and on the control panel have simple text or icon labels that convey the
appropriate action.
Chapter 1
(continued)
6 Get started