HP Officejet H470 User Manual
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The Resume light will blink after a few seconds if there is a DPOF file on the card. 6. Press (Resume button) to print the images. The printer will automatically recognize the DPOF file on the memory card and print the images according to the specifications you set in the file. If it is a large file, the printer might take some time to print after you press . CAUTION: Do not remove the memory card until the print job is completed. Otherwise the print job will be canceled. NOTE: Printing might take several minutes, depending on print settings and the complexity of the image. Cancel a print job You can cancel a print job using one of the following methods. Control panel: Press (Cancel button). This clears the job that the device is currently processing. It does not affect jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower-right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard. Mac OS: Double-click the printer in the Printer Setup Utility. Select the print job, click Hold , and then click Delete. Cancel a print job 37
4 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the device information pages • Configure the device (Windows) • Configure the device (Mac OS) • Uninstall and reinstall the software • 802.11 wireless connection • Bluetooth wireless connection Manage the device The following table lists common tools that can be used to manage the device. Specific procedures might include other methods. For information about accessing and using the tools, see Use device management tools . NOTE: Specific procedures might include other methods. Windows • Device control panel • Printer driver • Toolbox Mac OS • Device control panel • HP Printer Utility • Network Printer Setup Utility • Monitor the device • Administer the device Monitor the device This section provides instructions for monitoring the device. Use this tool...to obtain the following information.... Toolbox (Windows)Print cartridge information: Click the Estimated Ink Levels tab to view the ink- level information, and then scroll to display the Cartridge Details button. Click the Cartridge Details button to view information 38 Configure and manage
Use this tool...to obtain the following information.... about replacement ink cartridges and expirations dates.* HP Printer Utility (Mac OS)•Print cartridge information: Open the Information and Support panel and click Supplies Status .* •Power Status: Click the Power Status button. PDA Toolbox (Pocket PC and Palm OS)Print cartridge information: Click the Estimated Ink Levels tab to view the ink- level information, and then scroll to display the Cartridge Details button. Click the Cartridge Details button to view information about replacement print cartridges and expiration dates.* * The ink levels shown are an estimate only. Actual ink volumes may vary. Administer the device This section provides information about administering the device and modifying settings. Use this tool...to do the following... Toolbox (Windows)•Perform device maintenance tasks: Click the Services tab. •Configure Bluetooth settings •Configure WiFi profiles HP Printer Utility (Mac OS)•Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that you want to perform. •Configure WiFi profiles HP Network Setup Utility (Mac OS)Configure WiFi profiles PDA Toolbox (Pocket PC and Palm OS)Configure WiFi profiles Use device management tools The following lists common tools that can be used to manage the device. • Toolbox (Windows) • HP Printer Utility (Mac OS) • Network Printer Setup Utility (Mac OS) • Toolbox software for PDAs (Pocket PC and Palm OS) • HP Instant Support • myPrintMileage (continued) Use device management tools 39
Toolbox (Windows) The Toolbox provides maintenance information about the device. It also provides links to this guide for help in performing basic printing tasks and solving problems. You can also configure 802.11 and Bluetooth wireless settings for wireless printing. NOTE:The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements. NOTE: To configure Bluetooth settings or monitor device status (such as ink levels) using the Toolbox, you must connect the device to your computer with a USB cable. NOTE: If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. For more information, Toolbox software for PDAs (Pocket PC and Palm OS) . This section contains the following topics: • To open the Toolbox • Toolbox tabs To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox . • Right-click the HP Digital Imaging Monitor in the tray, point to the device, and then click Display Printer Toolbox . • From the Printer Properties, click Printing Preferences, Features or Color Tabs , and then select Printer Services . Toolbox tabs The Toolbox contains the following tabs. TabsContents Estimated Ink Level•Ink Level Information: Shows estimated ink level for each cartridge. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. •Shop Online: Provides access to a Web site from which you can order printing supplies for the device online. •Order by Phone: Shows telephone numbers that you can call to order supplies for the device. Telephone numbers are not available for all countries/regions. •Cartridge Details: Shows order numbers and expiration dates of the installed ink cartridges. InformationPrinter Information: Provides a link to myPrintMileage and shows the device hardware and print cartridge health information. Information tab options include: Chapter 4 40 Configure and manage
TabsContents •Hardware information •myPrintMileage (if installed) •HP Instant Support •Wireless strength •Traveling information •Power status Services•Print Configuration Page: Allows you to print the configuration page of the device. This page contains information about the device and the supplies. For more information, see Understand the device information pages. •Align Print Cartridges: Guides you through aligning the print cartridges. For more information, see Align the print cartridges . •Clean Print Cartridges: Guides you through cleaning the print cartridges. For more information, see Clean the print cartridges . •Calibrate Color: Allows you to perform color calibration. For more information, see Calibratecolor . •Print Settings : Select the default print settings for paper size and print quality. •Print Network Configuration Page : View the network settings for the device. •Power Settings : Set the power time off settings. Configure WiFi ProfilesSet up a maximum of three profiles to use when connecting using WiFi. NOTE:The Configure WiFi Profiles tab will not appear when the device is connecting via Bluetooth. Configure Bluetooth SettingsSet up the Bluetooth connection. NOTE: The Configure Bluetooth Settings tab will not appear when the device is connecting via WiFi. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure print settings, calibrate the device, clean the print cartridges, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. From the Finder, select Computer from the Go menu. 2. Select Library , and then select Printers. 3. Select hp, select Utilities , and then select HP Printer Selector . 4. Select the device and click Launch Utility. (continued) Use device management tools 41
HP Printer Utility panels Information and Support panel •Supplies Status: Shows the information about currently installed print cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the model and serial number. Also allows you to print the self-test diagnostic page of the device. This page contains information about the device and the supplies. For more information, see Understand the device information pages . • Clean: Guides you through cleaning the print cartridges. For more information, see Clean the print cartridges . • Align: Guides you through aligning the print cartridges. For more information, see Align the print cartridges . • Calibrate Color: Allows you to perform color calibration. For more information, see Calibrate color. • Control Panel Language : Allows you to set the language used to print reports such as the self-test diagnostic page. • HP Support: Gain access to HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies. Network Printer Setup Utility (Mac OS) This tool allows you to configure network settings for the device. You can configure wireless settings such as network location name and wireless mode, and wired settings such as TCP/IP address, router, and subnet mask. To open the Network Printer Setup Utility 1. From the Finder, select Computer from the Go menu. 2. Select Library , and then select Printers. 3. Select hp, select Utilities, and then select Network Printer Setup Utility . 4. Follow the onscreen instructions to configure network settings for the device. Toolbox software for PDAs (Pocket PC and Palm OS) The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance information about the device. You can view ink levels and battery charge level, understand device lights, align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing. See the Toolbox software documentation for more information on using the Toolbox, or visit www.hp.com/support . Chapter 4 42 Configure and manage
HP Instant Support HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: •Easy access to troubleshooting tips: Provides tips that are customized for your device. • Resolution of specific device errors: Provides immediate access to information that can help you resolve errors specific to your device. • Notification of print driver updates: Alerts you when there is an update for the printer driver. A message appears on the HP Instant Support homepage; click the link within the message to go directly to the download section of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. This section contains the following topics: • Security and privacy • To gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement ( welcome.hp.com/country/us/en/privacy.html ). NOTE:To view all the data that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for Netscape and Mozilla Firefox) from the View menu in your Web browser. To gain access to HP Instant Support Toolbox (Windows): Click the Information tab, and then click HP Instant Support . myPrintMileage myPrintMileage is a service that HP provides to help you track and forecast your device usage and plan the purchase of supplies. To use myPrintMileage, you must have the following: • Internet connection • Device connected Use device management tools 43
On the myPrintMileage Web site, you can see the print analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink. To gain access to myPrintMileage •Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. NOTE:Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site and connect to it by using the bookmark, the pages do not contain the current information. Understand the device information pages The device information pages contain detailed printer information, including firmware version number, serial number, service ID, print cartridge information, default page settings, and printer media settings. The wireless configuration page contains 802.11 and Bluetooth connectivity information. NOTE: The printer must not be processing any print jobs while you print the configuration and diagnostic pages. If you need to call HP, it is useful to print diagnostic and configuration pages before calling. Print device information pages from the control panel You can print the following device information pages from the control panel on the printer, without being connected to the printer. To print a diagnostic page Hold down (Power button) and press (Resume button) four times. To print a configuration page Hold down (Power button) and press (Cancel button) four times. Use the configuration page to view current printer settings, ink supply status, print cartridge health, and to troubleshoot printer problems. To print a wireless configuration page Hold down (Power button), and press (Cancel button) two times, and press (Resume button) seven times. Use the wireless configuration page to view 802.11 information such as 802.11 settings for different wireless profiles, and Bluetooth information such as Bluetooth device name. Chapter 4 44 Configure and manage
To print a demo page Hold down (Power button) and press (Resume button) one time. You can print a demo page to verify that your device is working. However, if you want to verify that the device is connected to the computer correctly, or that the device software is working correctly, print a test page from the General tab in the Printer Properties dialog box (Windows) or the configuration page from the Device Information panel in the HP Printer Utility (Mac OS). Print device information pages from the software You can connect to the printer to print the following device information pages from the printer software. To print a test page from the Toolbox (Windows) 1.Open the Toolbox. For more information, see Toolbox (Windows) . 2. Click the Printer Services tab. 3. Click Print Configuration Page . NOTE:If you are using a Pocket PC or Palm OS device, you can use the Toolbox software for PDAs. For more information, see Toolbox software for PDAs (Pocket PC and Palm OS) . To print a configuration page from the printer driver (Windows) 1.Open the printer driver. 2. Click Properties . 3. Click the Services tab. 4. Click Print Configuration Page . To print a test page from the HP Printer Utility (Mac OS) 1. Open the HP Printer Utility. See HP Printer Utility (Mac OS) 2. On the Test panel, click Print Test Page. Configure the device (Windows) You can connect the device directly to a computer, or you can share the device among other users on a network. NOTE:Microsoft Internet Explorer 6.0 must be installed on the computer system to run the installation program. Also, you must have administrator privileges to install a printer driver on Windows 2000, Windows XP, Windows Server 2003, or Windows Vista. When setting up the device, HP recommends that you connect it after you install the software because the installation program is designed to provide you with the easiest setup experience. However, if you have connected the cable first, see To connect the device before installing the software. Configure the device (Windows) 45
Direct connection You can connect the device directly to your computer using a USB cable. NOTE:If you install the device software and connect the device to a computer running Windows, you can connect additional devices to the same computer with USB cables without reinstalling the device software. When setting up the device, HP recommends that you connect the device after you install the software because the installation program is designed to provide you with the easiest setup experience. However, if you have connected the cable first, see To connect the device before installing the software . To install the software before connecting the device (recommended) 1. Close any applications that are running. 2. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the setup icon on the Starter CD. 3. On the CD menu, click the button for the connection method you want to use, and then follow the onscreen instructions. 4. When prompted, turn on the device and connect it to the computer using a USB cable. The Found New Hardware wizard appears on the computer screen, and the device icon is created in the Printers folder. NOTE: You may connect the USB cable at a later time when you need to use the device. You can also share the device with other computers using a simple form of networking known as locally shared networking. For more information, see To share the device on a locally shared network . To connect the device before installing the software If you connected the device to the computer before installing the device software, the Found New Hardware wizard displays on the computer screen. NOTE:If you turned on the device, do not turn it off or unplug the cable from the device while the installation program is running. If you do so, the installation program will not finish. 1. In the Found New Hardware dialog box that displays methods for locating the printer driver, select the Advanced option, and then click Next. NOTE: Do not allow the Found New Hardware wizard to perform an automatic search for the printer driver. 2. Select the check box for specifying the driver location, and ensure that the other check boxes are clear. 3. Insert the Starter CD into the CD drive. If the CD menu appears, close it. 4. Browse to locate the root directory on the Starter CD (for example, D), and then click OK. 5. Click Next and follow the onscreen instructions. Chapter 4 46 Configure and manage