HP Lv2311 User Guide

							V191,LV1911,W1971a,W1972a,W1952a
LV2011,LV2011q,W2071d,W2072a,W2072b,W2052a
LV2311,W2371d
User Guide
 
 
						

							 
© 2011,2012 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either 
trademarks or registered trademarks of Microsoft 
Corporation in the United States and/or other countries.
The only warranties for HP products and services are set 
forth in the express warranty statements accompanying 
such products and services. Nothing herein should be 
construed as constituting an additional warranty. HP shall 
not be liable for technical or editorial errors or omissions 
contained herein.
This document contains proprietary information that is 
protected by copyright. No part of this document may be 
photocopied, reproduced, or translated to another language 
without the prior written consent of Hewlett-Packard 
Company.
Document Part Number: 672294-003
Third Edition (January 2012)
 
						

							ii  
 
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the 
on-screen display menu, troubleshooting and technical specifications.
  WA R N I N G !  Text set off in this manner indicates that failure to follow directions 
could result in bodily harm or loss of life.
  CAUTION: Text set off in this manner indicates that failure to follow directions 
could result in damage to equipment or loss of information.
  NOTE: Text set off in this manner provides important supplemental information.
 
						

							ENWW  1
 
Table of Contents
About This Guide
1. Product Features
HP LCD Monitors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
2. Safety and Maintenance Guidelines
Important Safety Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Cleaning the Monitor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
3. Setting Up the Monitor
Unpacking the Monitor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Installing the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Connecting Monitor Cables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Connecting the Audio Cable (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
High-Bandwidth Digital Content Protection (HDCP) 
(Available on Select Models)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Connecting the Power Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Adjusting the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
4. Operating the Monitor
CD Software and Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Installing Drivers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Installing the monitor driver software from the CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Downloading updated drivers from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Front-Panel Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   11
Using the On-Screen Display (OSD)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Selecting Video Input Connectors 16
Identifying Monitor Conditions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Adjusting Screen Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Power-Saver Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Sleep Timer Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
A. Troubleshooting
Solving Common Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Getting Support from hp.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Preparing to Call Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Locating the Rating Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
B. Technical Specifications
HP LCD Monitors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Preset Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
LCD Monitor Quality and Pixel Policy   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
C. Agency Regulatory Notices
Federal Communications Commission Notice  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Modifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Cables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Declaration of Conformity for Products Marked with the FCC Logo (United States Only)  . . . . . . . . . . . . . . . . . . . . . . . .  25
European Union Regulatory Notice  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Avis Canadien. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
German Ergonomics Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Korean Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Japanese Power Cord Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Product Environmental Notices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
 
						

							2ENWW  
 
Energy Star Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disposal of Waste Equipment by Users in Private Household in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chemical Substances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
HP Recycling Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Restriction of Hazardous Substances (RoHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turkey EEE Regulation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ukraine Restriction of Hazardous Substances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
 
						

							ENWWHP LCD Monitors 1
 
1. Product Features
HP LCD Monitors
The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor 
(TFT) screen with the following features:
• Large diagonal display
• Maximum graphics resolution: 
1366 x 768 @ 60Hz (18.5 in)
1600 x 900 @ 60Hz (20 in)
1920 x 1080 @60Hz (23 in)
      Plus full-screen support for lower resolutions
• VGA analog signal
• DVI digital signal on select models
• Easy viewing from a sitting or standing position, or while moving from one side of 
the monitor to the other
• Tilt adjustment
• Removable base
• Built in stereo speakers on select models
• Security lock slot for a locking security cable (security cable sold separately)
• Plug and Play capability, if supported by your computer system
• On-Screen Display (OSD) adjustments in several languages for easy setup and 
screen optimization
• Power Saver to reduce energy consumption
• HDCP (High Bandwidth Digital Content Protection) on DVI input for select models
• Software and utilities CD, containing the following: 
Drivers
Documents
 
						

							2 Chapter 2.   Safety and Maintenance Guidelines ENWW
 
2. Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power 
source and connection appropriate for this monitor. For information on the correct 
power cord set to use with the monitor, refer to the 
Connecting the Power Cable .
 WARNING! To reduce the risk of electric shock or damage to the equipment: 
• Do not disable the power cord grounding feature. The grounding plug is an 
important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all 
times. 
• Disconnect power from the product by unplugging the power cord from the 
electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that 
no one may accidentally step on or trip over them. Do not pull on a cord or cable. 
When unplugging from the electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the  Safety and Comfort Guide . It describes 
proper workstation, setup, posture, and health and work habits for computer users, 
and provides important electrical and mechanical safety information. This guide is 
located on the Web at http://www.hp.com/ergo
  and/or on the documentation CD, if 
one is included with the monitor.
 CAUTION: For the protection of the monitor, as well as the computer, connect all 
power cords for the computer and its peripheral devices (such as a monitor, printer, 
scanner) to some form of surge protection device such as a power strip or 
Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the 
power strips must be specifically labeled as having this ability. Use a power strip 
whose manufacturer offers a Damage Replacement Policy so you can replace the 
equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your 
HP LCD monitor.
 WARNING: LCD monitors that are inappropriately situated on dressers, book 
cases, shelves, desks, speakers, chests, or carts may fall over and cause personal 
injury. Care should be taken to route all cords and cables connected to the LCD 
monitor so that they can not be pulled, grabbed, or tripped over.
Safety Precautions
• Use only a power source and connection compatible with this monitor, as 
indicated on the label/back plate of the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not 
exceed the current rating of the electrical outlet, and the total ampere rating of the 
products connected to the power cord does not exceed the rating of the power 
cord. Look on the power label to determine the ampere rating (Amps or A) for 
each device.
• Install your monitor near a power outlet that you can easily reach. Disconnect the 
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect 
the monitor by pulling the cord.
 
						

							ENWWMaintenance Guidelines 3
 
• Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
• Do not open the monitor cabinet or attempt to service this product yourself. Adjust 
only those controls that are covered in the operating instructions. If the monitor is 
not operating properly or has been dropped or damaged, contact an authorized 
HP dealer, reseller, or service provider.
• Use only a power source and connection appropriate for this monitor, as indicated 
on the label/back plate of the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not 
exceed the current rating of the electrical outlet, and the total ampere rating of the 
products connected to the cord does not exceed the rating of the cord. Look on 
the power label to determine the ampere rating (AMPS or A) for each device.
• Install the monitor near an outlet that you can easily reach. Disconnect the 
monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect 
the monitor by pulling the cord.
• Turn the monitor off when not in use. You can substantially increase the life 
expectancy of the monitor by using a screen saver program and turning off the 
monitor when not in use 
• Slots and openings in the cabinet are provided for ventilation. These openings 
must not be blocked or covered. Never push objec ts of any kind into cabinet slots 
or other openings.
• Do not drop the monitor or place it on an unstable surface.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
• Keep the monitor in a well-ventilated area, away from excessive light, heat or 
moisture.
• When removing the monitor base, you must lay the monitor face down on a soft 
area to prevent it from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet or the power brick.
3. Clean the monitor plastics with a clean cloth dampened with water.
4. Clean the monitor screen with an antistatic screen cleaner.
 CAUTION: Do not use benzene, thinner, ammonia, or any other volatile 
substances to clean the monitor or the screen. These chemicals may damage the 
cabinet finish as well as the screen.
 
						

							 4Chapter 3.   Setting Up the MonitorENWW  
 
3. Setting Up the Monitor
Unpacking the Monitor
1. Unpack the monitor. Make sure all contents are included. Store the packing box.
2. Turn off the computer and other attached devices.
3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected 
area for placing the monitor screen-down while preparing it for installation.
Installing the Monitor
You can install the monitor on a desktop or wall-mount it. Place the monitor in a 
convenient, well-ventilated location near your computer. Connect the monitor cables 
after you have installed the monitor.
Preparing the monitor for desktop use
1. Set the monitor screen face down on a flat, soft, protected table or desk surface 
with the support column overhanging the edge.
 CAUTION: The screen is fragile. Avoid touching or applying pressure to the LCD 
screen; doing so can cause damage.
2. Press the column onto the monitor support column until it locks in place. 
Figure 3-1   Attaching the Monitor Column